2021 Honda Pilot Tires & wheels Problems

I am reporting a safety defect involving Continental CrossContact LX Sport tires, size 245/50 R20 used on my 2021 Honda Pilot. These tires are not currently included in the existing Continental recalls, but they are showing the same types of failures described in NHTSA recall 21T‑001 and related Continental bulletins. Specifically, my tires developed cracking/localized tread wear/vibration and visible separation in the tread/sidewall area. This matches the recall descriptions of carcass breaks and belt‑edge separations that can cause sudden air loss or partial/full tread and belt loss, leading to loss of vehicle control and increased risk of a crash. I believe these tires were manufactured with a similar defect and should be investigated and included in the recall.

NHTSA ID

11727765

Incident

Mar 28, 2026

Size of tires: 245/59 R 20, 102H DOT serial #: [XXX] The 2021 Honda Pilot came equipped with the tires in this discussion. At 30,000 mile check up at dealership, we were informed the 3 tires with this DOT number had “dry rot” and needed replacing. A fourth tire with a different number is in excellent shape. These tires are NOT on a recall list. Many of the Continental tires of this type have been recalled. Obviously since 3/4 tires are falling apart, it is not environmental or from road conditions or driving. These tires should be included in a recall. They are not safe and should last much longer than 30,000 miles of wear. We are going to have to replace them as soon as possible so they are not available for inspection. If they had failed, we could have crashed. There were no warning messages or lamps. I noticed they looked odd but it was just confirmed last week during the service visit that they had “dry rot” and needed replacing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11635585

Incident

Jan 9, 2025

Traveling at 35mph in village. my passenger and I attest there was no road hazard. The tire popped and I managed to drive about 70 yards to a parking lot to change my tire. it had a clean tear on the inside sidewall. The tear had no marks made against it. I'm complaining since I see there have been 2 other similar complaints about this tire on this website.

NHTSA ID

11592933

Incident

May 4, 2024

I am writing to formally address a concerning issue I have encountered with my vehicle’s front tires. Since the initial tire swap, I have observed significant degradation in the condition of the Continental Cross Contact LX Sport 245/50 R 102H tires. Specifically, I have noticed gradual chunking of the tire tread, occurring piece by piece. Upon bringing this matter to the attention of , I was informed that this issue falls within the purview of the manufacturer’s warranty. However, upon further communication with the manufacturer, I was informed that the observed deterioration is attributed to road conditions in my locality rather than a manufacturing defect. I am deeply concerned as my SUV has only accumulated 29,000 miles, yet the tires exhibit a severe lack of tread thickness, rendering them nearly unusable. Given the discrepancy in responses between the dealer and the manufacturer, I seek clarification and resolution to this matter at the earliest convenience. I kindly request a thorough investigation into the root cause of the tire deterioration and a comprehensive assessment of its eligibility for warranty coverage. Additionally, I urge for prompt action to rectify this issue to ensure the safety and performance of my vehicle. I appreciate your attention to this matter and look forward to a swift resolution.

NHTSA ID

11570423

Incident

Feb 6, 2024

On 6/23/23, my wife was driving on a street & was changing lanes (from left to right) when the driver-side rear tire suddenly ruptured. She heard a loud pop coming from the tire and immediately scanned for a car impact or debris on the road—but neither was present. The vehicles within her proximity yielded to allow her to pull out of the street and into a safe parking lot. Since our children were in the car, she confirmed that they were safe. Upon my arrival, I could see a visible tear in the side wall of the tire. It is apparent that the tire side wall tore so rapidly that when the rim hit the asphault of the street its impact was so hard— that it left a gaping hole in the rim! Our family’s safety was in jeopardy because had vehicles not yielded , a crash may have been inevitable. Our local dealer has recommended reaching out to the tire manufacturer for a possible claim. There were no warning lamps prior to this incident.

NHTSA ID

11529120

Incident

Jun 23, 2023

I was researching recalls on my 2021 Honda Pilot and came across NHTSA Campaign number 20V725000. When i inspected my tires I can confirm that they are the ones in question as they are the Continental CrossContact LX Sport tires with tire size 245/50 R20 102H and DOT serial number of A376. When I brought the vehicle into the dealership over the weekend they were dismissive and stated they only have one recall on the vehicle. I have explained my concern to a body shop previously and they recommended I do some research to see if any recalls are in effect, to my surprise I located this from NHTSA. I showed them the NHTSA campaign number 20V725000 and they were dismissive. I went on to inform them that my tires match what is outlined and this is a safety concern for me. I have had issues with the tires losing pressure and I have had them rotated on a regular basis. I have not looked specifically at the spare tire, but I am asking that to be remedied as well if I have a full size spare that matches the recall. The tires have lost air suddenly where I have had to go into a tire shop or a gas station to add air routinely on occasion. It is hit and miss when it needs to happen and the weather is consistent, so now sudden change in temperatures to warrant this.

NHTSA ID

11520863

Incident

May 6, 2023

I have Continental cross contact 245/50 R20 104H. Upon 1 year inspection of the vehicle I was told all 4 tires need to be replaced and the vehicle is failing inspection. At the time the vehicle, which is a newer lease, had 30k miles on it. I’ve never owned a vehicle of any kind that has needed 4 new tires in just over 1 year. The garage is saying he has seen this issue before because the tires are too soft for the type of vehicle. I’ve managed to find the identical tires recalled just 2 weeks before the tires on my vehicle. I found recall date 2920 and my tires are 3120. It’s hard to image the same tire, manufacturer, and location didn’t have a recall issue they were unaware of just 2 week Ma later. It seems more likely it hasn’t been reported yet with that date.

NHTSA ID

11498176

Incident

Nov 1, 2022

The contact owns a 2021 Honda Pilot equipped with Continental Tires, Tire Line: Crosscontact LX Sport, Tire Size: 245/50R/20, DOT: A376D3K92321. The contact stated while driving 35 MPH, the vehicle started jerking and the contact was able to pull over and notice that both front and rear passenger’s side tires experienced blowouts on the sidewall of both tires. The vehicle was towed to the dealer and the tires were replaced. The vehicle manufacturer was contacted and advised the contact to reach out to the tire manufacturer for assistance. The tire manufacturer was contacted but the contact received no response. The failure mileage was 29,000.

NHTSA ID

11498139

Incident

Nov 22, 2022

Mileage

29,000 mi

Continental Cross Contact LX Sport tire size 245/50 R 20 102H has a crack on the sidewall, which caused sudden air loss. I can see there are recalls for Pilot tires. I think this tire should be reviewed as well.

NHTSA ID

11439254

Incident

Nov 3, 2021

Purchased vehicle in August 2021. Discovered that driver side rear tire was completely flat while parked in my driveway. Noticeable gash in sidewall of tire Continental Crosscontact LX A376 D3K9 2321; 245/50R20 102H. Dealership had no explanation for the gash and since no recalls, had to pay nearly $300 for a new tire on a vehicle that was driven 2 months since purchased. My other tires are 2321, 2421, 2421, and the new tire is 4720. I saw there were two recalls for Pilot tires in the recent past and these tires should be reviewed as well.

NHTSA ID

11437317

Incident

Oct 17, 2021

Tire size 245/50R20102H Cross Contact LX Sport on Honda Pilot 2021. Vehicle was purchased in late June 2021, tire side wall exploded on 8/5/21. There was no pot hole, etc. Just exploded with about a 5 inch gash in the sidewall. There are recalls all around the date my tires were manufactured, however, somehow there is no warranty on mine?? I have a receipt where I paid a Honda Dealership $341.82 for the repair. I did not repair the rim, but it is also slightly damaged. When the explosion happened, I almost hit another car in the lane beside me. I had to really hold onto the wheel to keep it in my lane. I am VERY concerned for my safety and my kid's safety as I now have to ride on the same tires with similar dates of the recalls. I saw where there was a recall of these tires in Nov 2020, and then again in Feb 2021 where thousands more were affected....except nothing about mine. Strange. Attempts at dealing with the dealership or Continental have not worked at all. There were no reports filed, no attempts to even look at the situation. If my tire did the same thing as the recall, then there should be a recall on that tire as well. But how do you start a recall?? You would think if another tire was affected, they would want to know and care. My DOT dates are 0721, 0721, 0621, and 3420 is my new tire for some strange reason. South Carolina does not keep track of DOT dates, so how do I know that my tire before was not affected? I do not even know the date of the repaired one. They told me at the dealership after the fact, that they do no keep records on DOT numbers. Then, how do they keep track of the recall using my VIN number if they don't keep track of it. I am VERY concerned that this is being overlooked by Honda and Continental. I saw they even did a news piece on it. How much does it take? I have all receipts etc, however it will not upload as I have an iPhone and it does not accept HEIC pics .

NHTSA ID

11434970

Incident

Aug 5, 2021

I purchased a new 2021 Honda Pilot in April. The incident occurred on 9/25/2021 at approximately 1:52PM CST. I was driving in Illinois (on I-88 near Exit 132). I was driving at approximately 65 MPH. The road had no debris. The vehicle (tires) was operating smoothly. Then, suddenly, the rear passenger tire ruptured/blewout, making the vehicle dangerous to drive (dangerous for passengers and other vehicles and pedestrians/workers). There was no warning light. I pulled over and the Illinois State Toll Highway Authority helped in replacing the ruptured/blownout tire (see pictures of tire to assess damage). Tire: 245/50R20 102H - Contenental CrossContact LX Sport - DOT A376 D3K9 0621. There was a recall on 2021 Honda Pilot tires. These tires may need to be recalled as well. I'm submitting my complaint to NHTSA. I have not yet contacted the dealership where I purchased the vehicle. Nor have I I discussed it with my insurance.

NHTSA ID

11434490

Incident

Sep 25, 2021

We were driving on a 8 lane highway at night 8:45 PM in our Brand new 2021 Honda Pilot Elite with less than 2200 miles on it. Our car's tire pressure light cam on. 2 miles later our front passenger tire blown out traveling at speed greater than 55 MPH. My pregnant wife, dogs and myself could have been killed. Currently these tire models are being recalled (2920), however, our tire was made (3920) did not quailfy for the recall. Clearly that was a mistake. Our local honda dealership did a quick inspection of the tire and stated that the warranty would not cover and since continental tires does not have a recall on the tire, there was nothing they could do.

NHTSA ID

11417407

Incident

May 14, 2021