Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 39 NHTSA owner-reported complaints for the 2011 Honda Ridgeline. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 39 · page 1 of 2
I have repeatedly been in touch with dealerships and Honda USA about a paint defect. I have had this corroborated with paint and body shops and Honda. Refuses to do anything, even though they say it's a known issue for that year. And model.
The contact owns a 2011 Honda Ridgeline. The contact stated that while driving 40 MPH, there was a loud squealing sound coming from the rear end of the vehicle. There was no warning light illuminated. The contact pulled over and upon inspecting the vehicle, the contact became aware that the rear crossmember had snapped, and inside the rear driver’s side wheel well was melted, and the sidewall of the tire was damaged. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the rear subframe was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 22V430000 (STRUCTURE); as the possible cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 177,237.
The contact owns a 2011 Honda Ridgeline. The contact stated while the vehicle was parked, the contact became aware that the rear driver's side tire was at an angle. The contact also stated that while driving at undisclosed speeds, the rear end of the vehicle was rocking back and forth. The vehicle was taken to an independent mechanic and a local dealer where it was diagnosed with a rusted sub frame. The contact was advised that the vehicle should not be driven. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.
leak coming from roof drivers side, stained seat and top ceiling. strip needs to be checked underneath. not sure exactly where the leak is coming from
New strut assemblies (complete struts, assembled by manufacturer) were professionally installed on 01/03/2023. During a road test, clunking on the front right of the vehicle. The vehicle was returned to the shop to investigate the issue. The issue was determined to be the strut assembly was not assembled correctly by the manufacturer. The retaining nut that hold the assembly together, was not torqued to the proper value. This could result in loss of control of the vehicle.
The contact owns a 2011 Honda Ridgeline. The contact stated that during rainy weather conditions, there would be rain exposure to the dashboard. The contact noticed that in the winter months the dashboard would have frost on it the same as the outside. The vehicle seemed as though a leak was coming from the windshield. The contact took the vehicle to an independent mechanic but was not able to locate any fracture in the windshield. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100.
Since January 1st, 2022, the GPS system has become erratic with irregular display of routes. Proof: auto-clock is not working anymore.
The back passenger door opens by itself while I'm driving. The heater mode never changes when I switch it to defrost, face, feet.
IN THE LAST TWO YEARS I HAVE TO CHANGE FIVE (5) TIMES A/C BLOWER MOTOR DUE TO MALFUNCTION. THE HONDA SERVICE DEPARTMENT DOES NOT KNOW WHAT IS CAUSING THE PROBLEM. WHEN I START THE CAR A TURN ON THE A/C SOMETIMES DOES NOT START THE BLOWER SOI HAVE TO DRIVE THE CAR AND AFTER A COUPLE OF MINUTES IT START.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL MY SISTER WAS DRIVING A 2011 HONDA RIDGELINE ON I-85 ON MAY 2, 2015 WHEN THE VEHICLE STARTED OFF THE LEFT SIDE OF THE ROAD SHE CORRECTED THIS AND THE TRUCK OVERTURNED. TWO OTHERS IN THE TRUCK WERE ABLE TO GET TO GET OUT BUT MY SISTER HAD TO BE CUT FROM THE VEHICLE. ALL WERE TAKEN TO HOSPITAL AND RELEASED BUT 12 DAYS LATER MY SISTER DIED AS A RESULT OF TRAUMA TO THE LUNGS. RECALLS FOR THIS VEHICLE WERE DATED 02/12/2016 AND 05/23/2016 A LITTLE LATE. I HAVE THE ACCIDENT REPORT AND THE AUTOPSY BUT HAVE NO WAY TO UPLOAD THEM. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I WAS NOTIFIED IN APRIL OF THE AIRBAG DEPLOYMENT DEVICE RECALL BY MAIL WITH INDICATION THAT MY LOCAL DEALER WOULD CONTACT ME. I CONTACTED PERFECTION HONDA IN ALBUQUERQUE, 898-0000, IN EARLY JULY AFTER NO ONE CALLED ME AND THEY SAID THEY WOULD HAVE TO ORDER IT BUT WERE HAVING TROUBLE GETTING THEM. I HAVE CHECKED BACK EVERY MONTH SINCE THEN AND THE PART IS NOT AVAILABLE. I CONTACTED HONDA NORTH AMERICA 9/5/2016 AND THEY SAID THEY CANNOT HELP THAT MY ONLY OPTION IS TO WAIT UNTIL PERFECTION HONDA CALLED ME AFTER RECEIVING THE PART. SO IT IS NOW 5 MONTHS LATER AND I STILL HAVE A DEFECTIVE INFLATOR AND NO RESOLUTION IN SIGHT. THIS IS A GREAT SAFETY CONCERN AND NO ONE SEEMS TO BE WILLING TO OR ABLE TO HELP??!! IS THIS VEHICLE SAFE TO OPERATE ON THE ROADS? WHAT'S THE RISK? WHAT CAN YOU DO?
SPECIFICALLY, IN SOME VEHICLES, THE DRIVER'S FRONT AIRBAG INFLATOR COULD PRODUCE EXCESSIVE INTERNAL PRESSURE UPON DEPLOYMENT. IF AN AFFECTED AIRBAG DEPLOYS, THE INCREASED INTERNAL PRESSURE MAY CAUSE THE INFLATOR TO RUPTURE (BREAK APART) AND DEPLOY ABNORMALLY. I GOT THIS RECALL IN FEB 12, 2016 HOW LONG DO I HAVE TO WAIT TO GET TAKEN CARE OF, BEFORE SOMETHING HAPPENS?
TAKATA RECALL I RECEIVED A LETTER FROM HONDA LAST MARCH ALERTING ME TO THE AIRBAG RECALL AND THAT DEPLOYMENT OF THE AIRBAG COULD KILL ME AND THAT A REMEDY WOULD BE AVAILABLE IN THE SUMMER OF 2016. SUMMER IS ABOUT OVER AND I'VE YET TO RECEIVE NOTICE TO BRING MY VEHICLE IN TO A HONDA DEALER TO RECTIFY THIS DANGEROUS SITUATION.
HONDA IS REPLACING ONLY MY DRIVER'S SIDE AIR BAG AND NOT THE PASSENGER SIDE. HONDA IS NOW SAYING ITS SAFE TO DRIVE AS LONG AS NO ONE SITS IN THE FRONT PASSENGER SIDE. THIS IS NOT AN OPTION FOR MY FAMILY. THE RENTAL CAR HONDA WAS PROVIDING SHOULD CONTINUE TO BE OFFERED TO ME UNTIL MY VEHICLE IS SAFE TO DRIVE AND THE PASSENGER SIDE TAKATA AIR-BEG IS REPAIRED. CASE:04962383.
TAKATA RECALL INAPPROPRIATE AND UNACCEPTABLE ADVISE PROVIDED BY HOEHN HONDA DEALERSHIP CARLSBAD CALIFORNIA. AUGUST 9, 2016, PHONE CONVERSATION WITH HOEHN HONDA REGARDING AIRBAG RECALL. 1.HOEHN TOOK VEHICLE INFO AND VIN NUMBER. 2.HOEHN ADVISED US THAT THE CAR WAS RECALLED AND NOT TO HAVE ANYBODY RIDE IN THE FRONT PASSENGER SEAT UNTIL THE AIRBAG IS REPLACED. 3.AIRBAGS ARE ORDERED BUT NOT AVAILABLE. 4.NO MENTION OF DRIVER SIDE AIRBAG RECALL. 5.NO OFFER OF LOANER CAR MADE. AUGUST 23, 2019, PHONE CONVERSATION WITH HOEHN HONDA REGARDING AIRBAG RECALL AND OUR UPDATED INFORMATION THAT THE DRIVERS AIRBAG IS RECALLED AS WELL. 1.HOEHN AGAIN ADVISED US THAT THE CAR WAS RECALLED AND THE AIRBAGS ARE ORDERED, BUT HAVE NOT ARRIVED AND NOT TO HAVE ANYBODY RIDE IN THE FRONT PASSENGER SEAT UNTIL THE AIRBAG IS REPLACED. 2.I ASK ABOUT THE DRIVERS AIRBAG AND AFTER TAKING MY VEHICLE VIN NUMBER THEY THEN ADVISED US NOT TO DRIVE THE CAR. 3.I INQUIRED ABOUT A LOANER CAR. 4.HOEHN SAID THEY COULD NOT OTHERWISE A LOANER CAR. THIS HAD TO BE HANDLED THROUGH AMERICAN HONDA. 5.AFTER INSISTENCE AND SPEAKING TO A MANAGER, A LOANER CAR WAS THEN OFFERED UNTIL A NEW DRIVERS AIRBAG WAS INSTALLED. AUGUST 24, 2016 PHONE CONVERSATION WITH AMERICAN HONDA CASE NUMBER 04950465. 1.INFORMED ME THAT DEALERSHIPS ARE NORMALLY AUTHORIZED TO PROVIDE LOANER CARS FOR AIRBAG RECALLS 2.HOEHN HONDA WAS AWARE OF BOTH THE DRIVERS SIDE AS WELL AS THE PASSENGER SIDE AIRBAGS WERE RECALLED. 3.HOEHN HAD ORDERED BOTH AIRBAGS AND THEY CURRENTLY HAD THE PASSENGER AIRBAG EARMARKED FOR MY VEHICLE IN STOCK. 4.THIS WAS GOING TO BEFORWARDED TO AMERICAN HONDA MANAGEMENT FOR FURTHER INVESTIGATION. IT APPEARS THAT HOEHN IS WILLFULLY PROVIDING UNACCEPTABLE ADVICE TO SAVE MONEY AND PUTS DRIVERS AT AN UNACCEPTABLE RISK.
TAKATA RECALL. HONDA HAS NOT REPLACED THE DEFECTIVE AIRBAG IN A TIMELY MANNER. I HAVE BECOME TO CONCERNED ABOUT DRIVING IT. ALSO, THE RESALE AND TRADE-IN VALUE OF THE TRUCK HAS BEEN DIMINISHED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE AND THE CONTACT WAS REFERRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2011 HONDA RIDGELINE. CONSUMER WRITES IN REGARDS TO DEALERSHIP OVER-CHARGES FOR WARRANTY/AIRBAG RECALL REPAIRS. *SMD THE CONSUMER STATED ACCORDING TO THE INVOICE, THE AIR BAG WAS REPLACED FREE OF CHARGE. HOWEVER, THEY OVERCHARGED FOR MINOR TO COMPENSATE FOR THE AIR BAG. *JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 AND 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA RIDGELINE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 09/23/16*LJ UPDATED 12/1/17*JS
TL* THE CONTACT OWNS A 2011 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .