RoadVitals

2023 Horton Ford F-550 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 3, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Feb 3, 2026

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2023 Horton Ford F-550. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Airbags
Filed Feb 3, 2026
Crash reported5 injuries reported

The contact owns a 2023 Horton Ford F-550. The contact stated that while driving at approximately 60 MPH while hauling a trailer, another vehicle had suddenly merged into the same lane, causing a front-end crash. In addition, the contact stated that the vehicle was occupied with 4 other occupants sitting in the front passenger-side seat, rear driver-side seat, rear center passenger, and rear passenger-side seat. The air bags did not deploy. In addition, the contact stated that the front driver-side door would not unlock as intended, and the driver had to exit through the window. A police report was filed. The contact did not seek medical attention; however, multiple occupants sustained unknown injuries. The vehicle was towed to the contact's residence, where it remains for further investigation. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

NHTSA ID
11715256
Incident
Feb 2, 2026
Mileage
30,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .