2014 Hyundai Azera Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Hyundai Azera, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes2442.1%
- Steering814.0%
- Engine712.3%
- Electrical712.3%
- Airbags47.0%
- Other / unspecified23.5%
- Driver assistance23.5%
- Body & structure11.8%
- Interior & seats11.8%
- Exterior lighting11.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The ABS control module needs replacing. The day it started with issues, my abs light as well as esc light, at first. Later all dash lights came on, loud beeping and eventually lost all power while driving. I understand the "fuse" was replaced during recall, but if the damage was already in the making, why should consumer have to pay? I have had it to two different mechanics, first was hyundai dealer, both diagnostic ran, both same problem. Abs control module going out, interior failure!! My car only has 80,000!! Yes, it 12 year old vehicle, has had routine maintenance and garage kept. This is a safety issue and should be taken care of by dealer.
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
A few months ago the steering wheel of my car started to make noise like clicking at first but now it’s worst like clunk everytime there is irregularities in the road and I am afraid to drive it due to the thought that suddenly it become unable to steer it.
2 months ago my car steering wheel started to make clunky noises which is due to the Flexible Steering Coupler and should be addressed as factory recall for the safety of everyone.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Received recalled letter in mail for car almost 9 months ago. Hyundai has yet to issue fix. 9 months to fix a potential life threatening issue is ridiculous. To top things off we are told to continue driving the car even though it will eventually explode into a fireball of a mess after enough brake fluid leaks into electrical components. We have a 9 month old baby and the Hyundai Azera is considered our “family car”. Fix this asap! You’re putting families in danger. Either fix or supply families with a loaner car. Additionally, the advice from the car company is to leave car outside to avoid your house catching on fire. We are told to keep cars outside knowing these specific cars are theft liabilities.
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 71,000. VIN tool confirms parts not available.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The ABS control module needs replacing. The day it started with issues, my abs light as well as esc light, at first. Later all dash lights came on, loud beeping and eventually lost all power while driving. I understand the "fuse" was replaced during recall, but if the damage was already in the making, why should consumer have to pay? I have had it to two different mechanics, first was hyundai dealer, both diagnostic ran, both same problem. Abs control module going out, interior failure!! My car only has 80,000!! Yes, it 12 year old vehicle, has had routine maintenance and garage kept. This is a safety issue and should be taken care of by dealer.
Received recalled letter in mail for car almost 9 months ago. Hyundai has yet to issue fix. 9 months to fix a potential life threatening issue is ridiculous. To top things off we are told to continue driving the car even though it will eventually explode into a fireball of a mess after enough brake fluid leaks into electrical components. We have a 9 month old baby and the Hyundai Azera is considered our “family car”. Fix this asap! You’re putting families in danger. Either fix or supply families with a loaner car. Additionally, the advice from the car company is to leave car outside to avoid your house catching on fire. We are told to keep cars outside knowing these specific cars are theft liabilities.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
My air bag light is on & won't go off. It's been on for about a year. But my factory warranty have expired. I can't afford a new warranty . what shall I do ?
While driving, the steering became suddenly loose and nearly took me off the road. I was able to get the vehicle the short distance home, but the steering wheel now feels broken and detached. There was no warning. The passenger airbag light stays on all the time. I have found that both issues and parts are actually covered in other years, but not mine, which I have confirmed with a local dealer. With only 68800 miles, these should both be fully covered manufacturer repair since they are safety-related and there are numerous similar reports. There was no "crash" or "injury" per the questions below, BUT there should have been, and there was not, only because I was able to regain just enough control of the car to avoid a crash. If someone else was driving, it would most certainly have been a crash with injuries, possibly involving other vehicles if I didn't happen to be close to home and the only car around at the time. Based on my experience so far, I don't think I will be owning or buying any Hyundai products any time soon and will likely sell this one if I can get it repaired. It is sitting in my garage useless right now. I have now submitted a contact request to hyundaiusa.com asking for them to cover these repairs, and will update with their response.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owned a 2014 Hyundai Azera. The contact stated that she had parked the vehicle on a residential road and walked to her friend's residence. The contact stated that while in the residence, she heard abnormal exploding sounds. Additionally, the neighbors alerted her that the vehicle had caught on fire. The contact stated that she came out of the residence, and saw that the entire vehicle was on fire. The fire department assisted in extinguishing the fire. The fire department report was filed. The contact was unsure whether a police report was filed. There were no injuries sustained however the contact mentioned being mentally unwwell due to the incident. The contact mentioned that her grandchild fortunately was not with her at the time of the fire. The vehicle was towed to a tow lot, where it was totaled. The contact later became aware that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic), which she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 165,000.
VALVE STEM BROKE WHILE I WAS CHECKING AIR PRESSURE. VERY POOR QUALITY AND IT IS EXPENSIVE AND HARD TO FIND AFTERMARKET (UNABLE TO GET RESET AT DISCOUNT TIRE OR DEALERSHIP).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
1. MY CAR STARTED BY ITSELF AT LEAST 5 TIMES. WHEN I WENT OUTSIDE TO TURN IT OFF IT WAS ALREADY OFF! MY REMOTES WILL NOT ALLOW ME TO REMOTELY TURN OFF THE CAR [CH]! ON 1-19-2015, THE CAR STARTED UNASSISTED AGAIN & THE TRUNK LID POPPED OPEN & UP 3 FEET! MY CONTROLS ONLY ALLOW INCH UP! 2. AFTER 1-8-2015, I DISCOVERED THAT MY DRIVER SEAT 2 POSITION SETTINGS HAVE BEEN CHANGED MORE THAN 6 TIMES BUT NOT BY ME [CH]! 3. AFTER 1-8-2015, ALL THE DOOR LOCKS UNLOCK OCCASIONALLY (SEVERAL TIMES NOW) BY THEM SELF ABOUT 2 OR 3 SECONDS AFTER I MANUALLY PUSH THE BUTTON TO LOCK THEM IMMEDIATELY AFTER I ENTER MY CAR [CH]! 4. AT LEAST 17 TIMES MY REAR VIEW MIRRORS HAVE CHANGED POSITIONS WHILE I WAS DRIVING MY CAR [CH]! 1 TIME IN REVERSE THE REAR VIEW MIRRORS FOLDED UP WITH NO VIEW [HC]! 5. AFTER 1-8-2015, I HAVE RECEIVED SEVERAL MESSAGES FROM MY VIRGIN MOBIL CELL PHONE SAYING "CONNECTION REQUESTED BY AZARA" [CH]! 6. I DISCOVERED MY 24/7 OUTSIDE LIGHTS SETTING ' HAD THE OUTSIDE LIGHTS TURNED OFF WHILE BEING IN THE ON POSITION [CH]! THE 24/7 LIGHTS - SETTING IS TO AUTOMATICALLY KEEP THE LIGHTS ON IN THE DAY & LATER CHANGE TO NIGHT LIGHTS AUTOMATICALLY. 7. THE OUTSIDE DRIVER SIDE DOOR UNLOCK HANDLE BUTTON DOES NOT CONSISTENTLY WORK FOR THE OTHER 3 DOORS [CH]. 8. MY CRUISE CONTROL STOPPED WORKING ON **3-27-15 (1 PM) [CH] (3 TIMES). 9. ON **3-27-15 (1 PM) MY REAR BRAKE LIGHTS WERE ON & WOULD NOT TURN OFF. THEY WERE ON FOR HOURS! AT HOME, LATER THAT DAY THEY TURNED OFF, THEN ON, THEN OFF, THEN ON FOR HOURS [CH]! THEY WERE ON ALL NIGHT! 10. ON 9-4-15, THE PROGRAM INSIDE MY HMA REMOTE WAS HACKED ($325 REPAIR COST) & IT WOULD NOT SET MY CONTINUOUS PANIC BUTTON ALARM. 11. ON 10-5-2015, WHILE DRIVING, I STARTED THE GPS DIRECTION GUIDANCE ONLY TO HEAR THE GPS GUIDANCE VOLUME HACKED TO THE EXTREME HIGHEST LEVEL (SEVERAL TIMES)!
THE SPEED CONTROL WILL ACCELERATE UP HILL AND COAST DOWN HILL . SO A DRIVER CAN QUICKLY GO FROM 50 MPH TO 70 MPH OR CRASH. ON ALL OTHER HYUNDAI MODELS THE SPEED CONTROL BREAKS OR RETARDS SPEED ON A DOWN HILL. I HAVE BROUGHT THIS PROBLEM TO HYUNDAI 'S ATTENTION AND THEY HAVE ADMITTED IT'S A SOFTWARE PROBLEM BUT HAVE NO TIMELINE TO FIX THE PROBLEM.. PLEASE MAKE HYUNDAI FIX THIS PROBLEM.. I NEVER HAD AN ACCIDENT BUT I ALMOST DID A FEW TIMES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2014 HYUNDAI AZERA. WHILE THE VEHICLE WAS IN REVERSE, THE FRONT DRIVER SIDE WHEEL GUARD ASSEMBLY FRACTURED AND SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE WHEEL GUARD ASSEMBLY WAS REPLACED TWICE. THE DEALER DIAGNOSED THAT THE WHEEL GUARD ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,200.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
COMPUTER SYSTEM DEFECTS / ELECTRICAL DEFECTS & OR COMPUTER HACKINGS [CH]: 1. MY CAR STARTED BY ITSELF AT LEAST 3 TIMES. ON 1-8-2015 MY CAR STARTED AGAIN UNASSISTED! WHEN I WENT OUTSIDE TO TURN IT OFF, BEFORE I COULD TOUCH THE DOOR HANDLE OF THE CAR, THE CAR TURNED OFF & LOCKED THE DOORS WITHOUT ME DOING ANYTHING! MY REMOTES WILL NOT ALLOW ME TO REMOTELY TURN OFF THE CAR [CH]! ON 1-19-2015, THE CAR STARTED UNASSISTED AGAIN & THE TRUNK LID POPPED OPEN & UP! 2. AFTER 1-8-2015, I DISCOVERED THAT MY DRIVER SEAT 2 POSITION SETTINGS HAVE BEEN CHANGED AT LEAST 3 TIMES BUT NOT BY ME [CH]! 3. AFTER 1-8-2015, ALL THE DOOR LOCKS UNLOCK OCCASIONALLY (SEVERAL TIMES NOW) BY THEM SELF ABOUT 2 OR 3 SECONDS AFTER I MANUALLY PUSH THE BUTTON TO LOCK THEM IMMEDIATELY AFTER I ENTER MY CAR [CH]! 4. AT LEAST 3 TIMES MY REAR VIEW MIRRORS HAVE CHANGED POSITIONS WHILE I WAS DRIVING MY CAR [CH]! 1 TIME IN REVERSE THE REAR VIEW MIRRORS FOLDED UP WITH NO VIEW [HC]! 5. AFTER 1-8-2015, I HAVE RECEIVED SEVERAL MESSAGES FROM MY VIRGIN MOBIL CELL PHONE SAYING "CONNECTION REQUESTED BY AZARA" [CH]! 6. I DISCOVERED MY 24/7 OUTSIDE LIGHTS SETTING ' HAD THE OUTSIDE LIGHTS TURNED OFF WHILE BEING IN THE ON POSITION [CH]! THE 24/7 LIGHTS - SETTING IS TO AUTOMATICALLY KEEP THE LIGHTS ON IN THE DAY & LATER CHANGE TO NIGHT LIGHTS AUTOMATICALLY. 7. THE OUTSIDE DRIVER SIDE DOOR UNLOCK HANDLE BUTTON DOES NOT CONSISTENTLY WORK FOR THE OTHER 3 DOORS [CH]. 8. MY CRUISE CONTROL STOPPED WORKING ON **3-27-15 (1 PM) [CH]. 9. ON **3-27-15 (1 PM) MY REAR BRAKE LIGHTS WERE ON & WOULD NOT TURN OFF. THEY WERE ON FOR HOURS! AT HOME, LATER THAT DAY THEY TURNED OFF, THEN ON, THEN OFF, THEN ON FOR HOURS [CH]! THEY WERE ON ALL NIGHT!. ....UPDATED 11/02/15*BF *TR UPDATED 10/06/2017*CN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
COMPUTER SYSTEM DEFECTS / ELECTRICAL DEFECTS & OR COMPUTER HACKINGS [CH]: 1. MY CAR STARTED BY ITSELF AT LEAST 3 TIMES. ON 1-8-2015 MY CAR STARTED AGAIN UNASSISTED! WHEN I WENT OUTSIDE TO TURN IT OFF, BEFORE I COULD TOUCH THE DOOR HANDLE OF THE CAR, THE CAR TURNED OFF & LOCKED THE DOORS WITHOUT ME DOING ANYTHING! MY REMOTES WILL NOT ALLOW ME TO REMOTELY TURN OFF THE CAR [CH]! ON 1-19-2015, THE CAR STARTED UNASSISTED AGAIN & THE TRUNK LID POPPED OPEN & UP! 2. AFTER 1-8-2015, I DISCOVERED THAT MY DRIVER SEAT 2 POSITION SETTINGS HAVE BEEN CHANGED AT LEAST 3 TIMES BUT NOT BY ME [CH]! 3. AFTER 1-8-2015, ALL THE DOOR LOCKS UNLOCK OCCASIONALLY (SEVERAL TIMES NOW) BY THEM SELF ABOUT 2 OR 3 SECONDS AFTER I MANUALLY PUSH THE BUTTON TO LOCK THEM IMMEDIATELY AFTER I ENTER MY CAR [CH]! 4. AT LEAST 3 TIMES MY REAR VIEW MIRRORS HAVE CHANGED POSITIONS WHILE I WAS DRIVING MY CAR [CH]! 1 TIME IN REVERSE THE REAR VIEW MIRRORS FOLDED UP WITH NO VIEW [HC]! 5. AFTER 1-8-2015, I HAVE RECEIVED SEVERAL MESSAGES FROM MY VIRGIN MOBIL CELL PHONE SAYING "CONNECTION REQUESTED BY AZARA" [CH]! 6. I DISCOVERED MY 24/7 OUTSIDE LIGHTS SETTING ' HAD THE OUTSIDE LIGHTS TURNED OFF WHILE BEING IN THE ON POSITION [CH]! THE 24/7 LIGHTS - SETTING IS TO AUTOMATICALLY KEEP THE LIGHTS ON IN THE DAY & LATER CHANGE TO NIGHT LIGHTS AUTOMATICALLY. 7. THE OUTSIDE DRIVER SIDE DOOR UNLOCK HANDLE BUTTON DOES NOT CONSISTENTLY WORK FOR THE OTHER 3 DOORS [CH]. 8. MY CRUISE CONTROL STOPPED WORKING ON **3-27-15 (1 PM) [CH]. 9. ON **3-27-15 (1 PM) MY REAR BRAKE LIGHTS WERE ON & WOULD NOT TURN OFF. THEY WERE ON FOR HOURS! AT HOME, LATER THAT DAY THEY TURNED OFF, THEN ON, THEN OFF, THEN ON FOR HOURS [CH]! THEY WERE ON ALL NIGHT!. ....UPDATED 11/02/15*BF *TR UPDATED 10/06/2017*CN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .