2006 Hyundai Entourage

BY LETTER DATED APRIL 15, 2009, HYUNDAI NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NUMBER 09V122) TO REPLACE THE STOP LAMP SWITCHES ON MANY OF ITS MODEL YEAR 2005-2008 VEHICLES.SEE RECALL 09V122 FOR A COMPLETE LIST. THE AGENCY OPENED ITS INVESTIGATION BASED ON FIVE COMPLAINTS OF STOP LAMP FAILURE ACROSS SEVERAL 2007 HYUNDAI MODELS. THE AGENCY ALSO RECEIVED EARLY WARNING (EWR) REPORTS ON THIS ISSUE.MOST OF THOSE FAILURES WERE TRACED TO THE IMPROPER OPERATION OF THE STOP LAMP SWITCH THAT CONTROLS STOP LAMP ILLUMINATION.A MALFUNCTIONING STOP LAMP SWITCH CAN CAUSE THE VEHICLE'S BRAKE LIGHTS NOT TO LIGHT DURING BRAKING, OR ALTERNATIVELY, IT CAN CAUSE THE BRAKE LIGHTS TO STAY LIT EVEN WHEN A DRIVER TAKES THE FOOT OFF THE BRAKE PEDAL. FAILURE OF THE STOP LAMPS TO ILLUMINATE PROPERLY CREATES THE HAZARD OF REAR END COLLISIONS WHEN DRIVERS FOLLOWING THE SUBJECT VEHICLE DO NOT RECOGNIZE THAT THE VEHICLE IS SLOWING OR STOPPING. HYUNDAI REPORTED ONE CRASH INCIDENT (A FRONTAL IMPACT), WITHOUT INJURY, THAT WAS ALLEGED TO HAVE BEEN CAUSED BY THIS DEFECT.THE AGENCY REVIEWED THE INCIDENT AND CANNOT CONCLUDE THAT IT IS RELATED TO THIS DEFECT. THERE ARE OTHER POTENTIAL PROBLEMS RELATED TO FAILURE OF THE STOP LAMP SWITCH: FAILURE OF THE CRUISE CONTROL TO DISENGAGE, INTERFERENCE WITH PROPER FUNCTIONING OF ANTILOCK BRAKES AND ELECTRONIC STABILITY CONTROL, AND INABILITY TO MOVE THE GEAR SHIFT LEVER OUT OF PARK POSITION.BASED ON THE ABOVE SAFETY RECALL, THIS INVESTIGATION IS CLOSED.

TL* THE CONTACT OWNS A 2006 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, IT WAS FOUND THAT ALL OF THE BUSHINGS HAD FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000. ..UPDATED 04/18/13 *BF THE CONSUMER STATED AFTER HEARING A STRANGE CREAKING AND CLICKING SOUND OVER A PERIOD OF MONTHS. HE TOOK THE VEHICLE TO THE DEALER TO HAVE IT INSPECTED. THE DEALER STATED THERE WAS A SPLIT IN THE RIGHT OUTER TIE ROD, WHICH HE AUTHORIZED THEM TO FIX. HOWEVER, A MONTH LATER, THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, BECAUSE THE SOUND HAD RETURNED. THE TECHNICIAN FOUND THE FRAME BUSHING HAD WORN OUT. THE CONSUMER AUTHORIZED THEM TO REPLACE THE FRAME BUSHING. WHILE REPLACING THE BUSHING, THE TECHNICIAN NOTICED THAT THE BUSHING HAD NO RESISTANCE AND IT WENT IT WITH LITTLE FORCE. THE CONSUMER STATED HE CONTINUED TO HEAR THE NOISE, SO HE TOOK THE VEHICLE TO HIS REGULAR MECHANIC. AN INSPECTION REVEALED THE SUB-FRAME WAS DAMAGED AND THERE WERE TWO HOLES AND A CRACK THAT HAD OCCURRED. IT WAS THEIR OPINION THAT THE DAMAGE WAS NOT FROM NATURAL WEAR AND USE; RATHER IT LIKELY OCCURRED DURING THE BUSHING REPLACEMENT. ALSO, THE VEHICLE HAD NUMEROUS ELECTRICAL PROBLEMS, SINCE IT WAS PURCHASED. EVERY COUPLE OF MONTHS, THE CONSUMER WOULD HAVE TO REPLACE THE LIGHT BULBS, BECAUSE THEY WOULD CONSTANTLY GO OUT. THE TURN SIGNAL WOULD WORK SOMETIMES AND SOMETIMES IT WOULDN'T WORK. UPDATED 04/24/13

NHTSA ID

10504164

Incident

Nov 1, 2012

Mileage

50,000 mi

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.

This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.