2023 Hyundai Ioniq 6 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Hyundai Ioniq 6, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical3350.8%
- Powertrain (other)812.3%
- Driver assistance812.3%
- Engine69.2%
- Fuel system69.2%
- Brakes11.5%
- Interior & seats11.5%
- Exterior lighting11.5%
- Body & structure11.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The shift-by-wire system failed while the vehicle was being parked. The vehicle would not shift out of Drive; repeated attempts to engage Park resulted in Neutral only, with a "PARK malfunction. Engage parking brake when parking vehicle." warning displayed in the instrument cluster. Because this vehicle requires Park to be engaged before it can be powered off, the vehicle also could not be turned off. I was trapped with an energized vehicle that could not be secured in Park or shut down for approximately 30 minutes. A red 12-volt battery warning lamp was illuminated in the instrument cluster during the event (photo attached showing the malfunction message, Neutral gear state, and battery warning lamp). I secured the vehicle using the electronic parking brake. Safety risk: a vehicle that cannot engage Park or power off risks rollaway and leaves the driver unable to safely exit and secure the vehicle, particularly on a grade or in traffic. This is the second occurrence of a shift-to-park failure on this vehicle. The vehicle was previously taken to an authorized dealer for the same symptom; the dealer cleared diagnostic codes without repair and the problem recurred. The vehicle is scheduled for further dealer diagnosis and is available for inspection upon request. The ICCU recall remedy (Recall 272) was previously completed on this vehicle per the manufacturer's campaign records.
In November of 2025 the vehicle displayed a "Check Eletrical System" error message. Shortly thereafter the vehicle decelerated to under 10mph as we were turning into traffic. We were able to drive it home (less than 1mi away) and then called the Dealership. The car was then towed to the dealer (but needed a jump as the 12v battery had drained). The dealer diagnosed a failure of the ICCU and replaced it. The vehicle was in the shop for approximately 2 weeks. More recently, on May 3rd of 2026, the vehicle experienced a complete deceleration as it was traveling through an intersection. No error lights or warning messages were displayed. I was only able to partially clear the intersection before the vehicle came to a complete stop. At this time the vehicle would not allow itself to be put into neutral so I could not push it out of the intersection. After approximately 5min of attempting to move the vehicle, it once again began responding to accelerator requests and I was able to drive it home. It is now with the dealer and I await their response.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The shift-by-wire system failed while the vehicle was being parked. The vehicle would not shift out of Drive; repeated attempts to engage Park resulted in Neutral only, with a "PARK malfunction. Engage parking brake when parking vehicle." warning displayed in the instrument cluster. Because this vehicle requires Park to be engaged before it can be powered off, the vehicle also could not be turned off. I was trapped with an energized vehicle that could not be secured in Park or shut down for approximately 30 minutes. A red 12-volt battery warning lamp was illuminated in the instrument cluster during the event (photo attached showing the malfunction message, Neutral gear state, and battery warning lamp). I secured the vehicle using the electronic parking brake. Safety risk: a vehicle that cannot engage Park or power off risks rollaway and leaves the driver unable to safely exit and secure the vehicle, particularly on a grade or in traffic. This is the second occurrence of a shift-to-park failure on this vehicle. The vehicle was previously taken to an authorized dealer for the same symptom; the dealer cleared diagnostic codes without repair and the problem recurred. The vehicle is scheduled for further dealer diagnosis and is available for inspection upon request. The ICCU recall remedy (Recall 272) was previously completed on this vehicle per the manufacturer's campaign records.
While driving on the highway, there was a complete loss of power and steering. I was able to navigate to the side of the road. The vehicle would not start on multiple occasions, and no warning lights illuminated. The vehicle was taken to the dealer, where it was stated that the issue could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 18,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
My 2023 Ioniq 6 is not charging as it has for 3 years. When charging to 100% my app States 347 and 382 miles. It should be 361 as stated by Hyundai. What happens if I drive under 45 mph after 5 miles the miles goes down to 303. It is not working as stated. It is not holding miles properly.
I was pulling into a parking spot and my vehicle suddenly lurch forward, and I had to slam on the brakes quickly, scraping the front of the curb. I checked there was no warning lights. I checked the floor mat, and this was not impeding the accelerator pedal I am certainly I did not accidentally hit the accelerator instead of the brake.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I was pulling into a parking spot and my vehicle suddenly lurch forward, and I had to slam on the brakes quickly, scraping the front of the curb. I checked there was no warning lights. I checked the floor mat, and this was not impeding the accelerator pedal I am certainly I did not accidentally hit the accelerator instead of the brake.
The vehicle popped up a screen that said check power source. Then within 30 seconds went into limp mode said power was limited and couldn't drive faster the. 25mph in the middle of a highway. By the time I pulled over to the side of the road my car was dead. Ive been trying to get Hyundai and the dealership to dignose the issue. Based on the error codes I was given it appears to be a dead iccu and 12v battery. I am in a ioniq group on Facebook and over the last week of being in it I've counted over 50 dead iccu on this group alone. All in one week.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
In November of 2025 the vehicle displayed a "Check Eletrical System" error message. Shortly thereafter the vehicle decelerated to under 10mph as we were turning into traffic. We were able to drive it home (less than 1mi away) and then called the Dealership. The car was then towed to the dealer (but needed a jump as the 12v battery had drained). The dealer diagnosed a failure of the ICCU and replaced it. The vehicle was in the shop for approximately 2 weeks. More recently, on May 3rd of 2026, the vehicle experienced a complete deceleration as it was traveling through an intersection. No error lights or warning messages were displayed. I was only able to partially clear the intersection before the vehicle came to a complete stop. At this time the vehicle would not allow itself to be put into neutral so I could not push it out of the intersection. After approximately 5min of attempting to move the vehicle, it once again began responding to accelerator requests and I was able to drive it home. It is now with the dealer and I await their response.
The fuel door/charge door would not open. Conditions were such that I was safe and had sufficient range without charging, but were I farther from home this could have left me stranded. The problem has not been confirmed by a dealer, other service center, manufacturer, police, or insurance representative, though a friend was not able to open it either/confirmed the issue was not "user error". There were no warnings. The incident occurred after rain in the prior evening, followed by below freezing temperatures. The fuel/plug door opened in the afternoon when temperatures were warmer.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I leased a 2023 Ioniq 6 electric car on September 2023. Since leasing the vehicle, the vehicle has been towed four times for the same problem, the parking brake malfunctions rendering the vehicle unusable. I have multiple photos and videos documenting this. This has happened either after parking the vehicle and attempting to turn it off, or after turning on the car after being parked. The first three times this happened the vehicle remained in neutral and would not change into any other gear. The car would not turn off or lock. The last time it happened again the car stayed in neutral and would not change gears, but I was still able to turn it off and lock it. Below is a summary of all the times the car was towed and how many days it was in the dealer. 1.December 12, 2025 (towed to dealership #1) to December 19, 2025: 8 days, no action taken, unable to find the cause of the problem 2.December 20, 2025 (towed to dealership #1) to December 29, 2025: 10 days, no action taken, unable to find the cause of the problem. Note the car failed again the day after it was returned to me on December 19. 3.January 2, 2026 (towed to dealership #2) to January 13, 2026: 12 days. Changed the 12V battery and replaced the VCU, vehicle control unit as an educated guess based on conversations with the Hyundai engineering team as the initial diagnostic scan failed to pinpoint the problem. 4.March 12, 2026 (towed to dealership #2). As of tMarch 15, 2026 the car is in the dealership for repairs for the same problem. Since this problem is likely related to the electric car’s electronics, it has been both challenging to diagnose, and extremely unpredictable and dangerous when it happens without any previous actionable warnings. The fact that the parking brake malfunctions and cannot engage, and that in addition the car gets stuck in neutral, is an extremely serious safety concern that could result in an accident, injury or death.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The driver seat is causing back, glute and groin pain. The car has been driven for only 1.7k miles, but the seat cushions already have so much give that one can easily feel the frame under the seat when sitting or pressing down with an open hand. The back of the seat has so much give that it is possible to feel the plastic behind the seat back cushion. I will include photos, but unfortunately it is rather difficult to capture the issue in photos. The issue is constant and ongoing. Aside from causing pain that is requiring medication, the uncomfortable seating is distracting and experiencing numbness in your legs while driving are both clear a safety concern. The dealership, as well as Hyundai USA’s customer service, are refusing to take any action on these concerns. Instead they have given me the run around for 4 months saying I should contact customer service or the dealership, respectively. The dealer has inspected the car, but maintains that there is no issue. I would be happy to get the car assessed by somebody independent if NHTSA as suggestions in that regard. The issue first became apparent after driving the car for daily commutes shortly after taking possession of it.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
Headlights do not illuminate the road properly, there are dark spot in front of the car specially on the driver side. Making a turn there is ZERO visibility ( almost went into the median road ) because I do not see anything on the sides. The headlights do not " flood the road " Hyundai say this about the headlight and is very misleading. I drive a lot specially at night I am afraid to drive the car like that. A 2023 52k should not have these issues. BIG safety issues. To have a dealer check the car out I have to wait a month, so I am waiting. Please see the link below here is what Hyundai says about the " state of the art " headlights. Even driving in the city visibility is very bad. [XXX] . Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Subject: Safety Complaint – Sharp Upper Door Edge Causing Facial Injury (Hyundai IONIQ 6, 2023) Message: To whom it may concern, I would like to submit a safety complaint regarding my 2023 Hyundai IONIQ 6 (VIN: [XXX] ). On October 14, 2024, my wife suffered a facial injury caused by an extremely sharp upper edge of the front door. This occurred in our driveway at [XXX] . The injury happened when the front door stopped at its mid-detent position and the sharp, exposed upper edge made forceful contact with her forehead and the area next to her eye. She avoided a direct eye injury only due to quick reflex. This design presents a serious risk to passengers, especially those of shorter stature. I have photographic documentation showing the sharp door edge and the injury mechanism. Hyundai Motor America was informed, but they dismissed the case and advised us simply to “be more careful.” They offered a $150 virtual compensation card, which I did not use, because accepting it could be interpreted as accepting their proposed settlement. Hyundai insisted on dealer inspection, which is irrelevant because this is not a defect of a single unit — all vehicles of this model have the same door-edge geometry. I believe this is a safety-related design hazard affecting all Hyundai IONIQ 6 vehicles. I respectfully request that NHTSA review this case, as the risk of eye or facial injury is significant. Please let me know if you require additional information or photographs. Sincerely, [XXX] [XXX] Phone [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .