2023 Hyundai Ioniq 6

On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on its website that Enel X Way North America would cease operations in the United States and Canada on October 11, 2024. The closure would potentially impact the charging app and supporting software. ODI sent Enel X Way an Information Request (IR) letter on October 21, 2024. Enel X Way provided an incomplete response to the IR on December 9, 2024. Enel X Way later provided a complete response to the IR on January 24, 2025. ODI reviewed Enel X Way’s IR submissions to determine whether further action is required. Based on ODI’s analysis, there was no clear trend in the cause of the failures described in customer complaints and warranty reports. Additionally, there have been no recent reports alleging safety issues. The available information does not warrant further action at this time. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor for any safety trends and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in this Closing Resume, go to NHTSA.gov.

My 2023 Ioniq 6 is not charging as it has for 3 years. When charging to 100% my app States 347 and 382 miles. It should be 361 as stated by Hyundai. What happens if I drive under 45 mph after 5 miles the miles goes down to 303. It is not working as stated. It is not holding miles properly.

NHTSA ID

11742584

Incident

May 20, 2026

The shift-by-wire system failed while the vehicle was being parked. The vehicle would not shift out of Drive; repeated attempts to engage Park resulted in Neutral only, with a "PARK malfunction. Engage parking brake when parking vehicle." warning displayed in the instrument cluster. Because this vehicle requires Park to be engaged before it can be powered off, the vehicle also could not be turned off. I was trapped with an energized vehicle that could not be secured in Park or shut down for approximately 30 minutes. A red 12-volt battery warning lamp was illuminated in the instrument cluster during the event (photo attached showing the malfunction message, Neutral gear state, and battery warning lamp). I secured the vehicle using the electronic parking brake. Safety risk: a vehicle that cannot engage Park or power off risks rollaway and leaves the driver unable to safely exit and secure the vehicle, particularly on a grade or in traffic. This is the second occurrence of a shift-to-park failure on this vehicle. The vehicle was previously taken to an authorized dealer for the same symptom; the dealer cleared diagnostic codes without repair and the problem recurred. The vehicle is scheduled for further dealer diagnosis and is available for inspection upon request. The ICCU recall remedy (Recall 272) was previously completed on this vehicle per the manufacturer's campaign records.

NHTSA ID

11742125

Incident

May 9, 2026

While driving on the highway, there was a complete loss of power and steering. I was able to navigate to the side of the road. The vehicle would not start on multiple occasions, and no warning lights illuminated. The vehicle was taken to the dealer, where it was stated that the issue could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 18,000.

NHTSA ID

11736266

Incident

May 15, 2024

Mileage

18,000 mi

In November of 2025 the vehicle displayed a "Check Eletrical System" error message. Shortly thereafter the vehicle decelerated to under 10mph as we were turning into traffic. We were able to drive it home (less than 1mi away) and then called the Dealership. The car was then towed to the dealer (but needed a jump as the 12v battery had drained). The dealer diagnosed a failure of the ICCU and replaced it. The vehicle was in the shop for approximately 2 weeks. More recently, on May 3rd of 2026, the vehicle experienced a complete deceleration as it was traveling through an intersection. No error lights or warning messages were displayed. I was only able to partially clear the intersection before the vehicle came to a complete stop. At this time the vehicle would not allow itself to be put into neutral so I could not push it out of the intersection. After approximately 5min of attempting to move the vehicle, it once again began responding to accelerator requests and I was able to drive it home. It is now with the dealer and I await their response.

NHTSA ID

11735857

Incident

May 3, 2026

I was pulling into a parking spot and my vehicle suddenly lurch forward, and I had to slam on the brakes quickly, scraping the front of the curb. I checked there was no warning lights. I checked the floor mat, and this was not impeding the accelerator pedal I am certainly I did not accidentally hit the accelerator instead of the brake.

NHTSA ID

11732187

Incident

Apr 19, 2026

On March 19, 2026 my Hyundai Ioniq 6 broke. It was clearly the ICCU problem. The car went into turtle mode with a maximum speed of 22 miles an hour and told me to get to a safe area , stop the car and have it brought in. It was brought to my local Hyundai dealer and a few days later they confirmed it was the ICCU problem. This is a safety issue. Fortunately I was 1 mile from my house and did not get stranded. Hyundai has had four years to fix the problem and obviously they have not done so. The car was a 2023 with about 23,000 miles on it.

NHTSA ID

11730624

Incident

Mar 19, 2026

I WAS DRIVING AND MY ELECTRICAL WARNING LIGHT CAME ON AGAIN FOR THE SECOND TIME IN A YEAR. I WAS TOLD IT WAS THE ICCU LAST YEAR AND THEY SAID IT WAS FIXED AND WOULDNT HAVE A PROBLEM AGAIN. I HAD TO RENT A CAR FOR ALMOST TWO MONTHS. THE SAME PROBLEM AGAIN WITH THE ICCU HAPPENED ABOUT A MONTH AGO AND THEY STILL HAVE MY CAR. IN A ANOTHER GAS RENTAL CAR.

NHTSA ID

11730412

Incident

Mar 16, 2026

The fuel door/charge door would not open. Conditions were such that I was safe and had sufficient range without charging, but were I farther from home this could have left me stranded. The problem has not been confirmed by a dealer, other service center, manufacturer, police, or insurance representative, though a friend was not able to open it either/confirmed the issue was not "user error". There were no warnings. The incident occurred after rain in the prior evening, followed by below freezing temperatures. The fuel/plug door opened in the afternoon when temperatures were warmer.

NHTSA ID

11727492

Incident

Mar 27, 2026

Certain 2022 – 2024 model year IONIQ 5, 2024 model year IONIQ 5 Robotaxi, and 2023 – 2025 model year IONIQ 6 vehicles may require a replacement of the Integrated Charging Control Unit (ICCU) and ICCU Fuse. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU Fuse Replacement has been extended to 15 years/ 180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the flowchart in Technical Service Bulletin (TSB) 26-BE-010H to check for an active or stored occurrence of any Diagnostic Trouble Code (DTC) that requires replacement of the ICCU and replace the ICCU and ICCU fuse if necessary. Some vehicles may have an active DTC that requires ICCU replacement. Please note that any vehicles under 15 years/180,000 miles are covered by this TSB, even if vehicle is within High Voltage Warranty of 10 years/120,000 miles.

Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.

Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the flowchart in this bulletin to check for an active or stored occurrence of any Diagnostic Trouble Code (DTC) that requires replacement of the ICCU and replace the ICCU and ICCU fuse if necessary. Some vehicles may have an active DTC that requires ICCU replacement.

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.