2017 Hyundai Ioniq Electric Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Hyundai Ioniq Electric, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical746.7%
- Driver assistance213.3%
- Powertrain (other)213.3%
- Steering213.3%
- Brakes16.7%
- Other / unspecified16.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Just before 3 PM on Sunday, 14MAY, my Hyundai Ioniq had been charging for a few hours as usual and I heard a circuit breaker "pop". I went outside to check on my car, and my car had started smoking. I immediately unplugged the charger and after the smoke cleared, found that both the charger I purchased months ago and the charge port on the Ioniq had melted. This rendered both items unusable. This is available for inspection. If I had not been home while the car was charging, if the car was inside, or if this had happened at any public charging station, this could of course cause any number of issues, from fire, to being exposed to the carcinogens of the burning/smoking plastics of the port and charger. The vehicle has been inspected by a GEICO insurance adjuster as well as Annapolis Hyundai.
The contact owns a 2017 Hyundai Ioniq Electric. The contact received notification of NHTSA Campaign Number: 21V944000 (Electrical System) however, the part to do the recall repair was not yet available. Several unknown dealers were made aware of the issue confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
IF YOU ARE SLOWING DOWN WHILE REGENERATING, THEN NEED TO SPEED UP YOU CAN'T. THE ACTIVE FLAP SYSTEM LIGHT COMES ON AND MAKES THE CAR GO INTO A LIMP MODE. IT CORRECTS ITSELF ABOUT A SECOND OR MORE. HAVING TO SPEED UP FOR THE LIGHT THAT WAS RED AND NOW GREEN CREATED A DANGEROUS SITUATION. I COULDN'T GO.
TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ ELECTRIC. THE CONTACT TOOK THE VEHICLE TO HYUNDAI INLAND EMPIRE (25072 REDLANDS BLVD, LOMA LINDA, CA 92354) FOR A KEY REPLACEMENT. WHEN THE CONTACT PLACED THE GEAR IN REVERSE AND ATTEMPTED TO REMOVE HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE ACCELERATED UP TO 20 MPH WHILE IN REVERSE. AS A RESULT THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE SAME DEALER WAS INFORMED ABOUT THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 600.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
IF YOU ARE SLOWING DOWN WHILE REGENERATING, THEN NEED TO SPEED UP YOU CAN'T. THE ACTIVE FLAP SYSTEM LIGHT COMES ON AND MAKES THE CAR GO INTO A LIMP MODE. IT CORRECTS ITSELF ABOUT A SECOND OR MORE. HAVING TO SPEED UP FOR THE LIGHT THAT WAS RED AND NOW GREEN CREATED A DANGEROUS SITUATION. I COULDN'T GO.
TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ ELECTRIC. THE CONTACT TOOK THE VEHICLE TO HYUNDAI INLAND EMPIRE (25072 REDLANDS BLVD, LOMA LINDA, CA 92354) FOR A KEY REPLACEMENT. WHEN THE CONTACT PLACED THE GEAR IN REVERSE AND ATTEMPTED TO REMOVE HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE ACCELERATED UP TO 20 MPH WHILE IN REVERSE. AS A RESULT THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE SAME DEALER WAS INFORMED ABOUT THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 600.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The steering is "sticky" causing the vehicle to zig-zag, rather than track straight, especially at highway speeds. If you take your eyes off the road for a second, the vehicle will veer into other lanes. It requires constant vigilance beyond what is required for normal driving to remian in your lane. This is a well-documented issue online involving the ball bearings and lubrication of the intermediate shaft of the steering column.
CAR SKIDS AND LOSES CONTROL. TRACTION CONTROL LIGHT ILLUMINATES DURING LOSS OF CONTROL. HARD BRAKING CREATES THE BRAKES TO LOCK UP. VEHICLE IS UNABLE TO EXECUTE CLIMBING INCLINED DRIVEWAYS. SEVERE SAFETY ISSUE AS ITS ESPECIALLY CONTROL LOSS DURING RAIN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ ELECTRIC. THE CONTACT TOOK THE VEHICLE TO HYUNDAI INLAND EMPIRE (25072 REDLANDS BLVD, LOMA LINDA, CA 92354) FOR A KEY REPLACEMENT. WHEN THE CONTACT PLACED THE GEAR IN REVERSE AND ATTEMPTED TO REMOVE HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE ACCELERATED UP TO 20 MPH WHILE IN REVERSE. AS A RESULT THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE SAME DEALER WAS INFORMED ABOUT THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 600.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
CAR SKIDS AND LOSES CONTROL. TRACTION CONTROL LIGHT ILLUMINATES DURING LOSS OF CONTROL. HARD BRAKING CREATES THE BRAKES TO LOCK UP. VEHICLE IS UNABLE TO EXECUTE CLIMBING INCLINED DRIVEWAYS. SEVERE SAFETY ISSUE AS ITS ESPECIALLY CONTROL LOSS DURING RAIN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .