ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ONBOARD (OBCM); ELECTRICAL SYSTEM:SOFTWARE
2017 Hyundai Ioniq Electric
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 9 NHTSA owner-reported complaints for the 2017 Hyundai Ioniq Electric, most frequently naming the electrical, driver assistance and powertrain (other) categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 53 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2018 | 1 | 1 |
| Dec 2018 | 1 | 2 |
| Oct 2019 | 1 | 3 |
| Feb 2020 | 1 | 4 |
| Aug 2020 | 2 | 6 |
| May 2022 | 1 | 7 |
| May 2023 | 1 | 8 |
| Jul 2023 | 1 | 9 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical746.7%
- Driver assistance213.3%
- Powertrain (other)213.3%
- Steering213.3%
- Brakes16.7%
- Other / unspecified16.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govHYBRID PROPULSION SYSTEM
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The steering is "sticky" causing the vehicle to zig-zag, rather than track straight, especially at highway speeds. If you take your eyes off the road for a second, the vehicle will veer into other lanes. It requires constant vigilance beyond what is required for normal driving to remian in your lane. This is a well-documented issue online involving the ball bearings and lubrication of the intermediate shaft of the steering column.
- NHTSA ID
- 11534305
- Incident
- Jul 21, 2023
Just before 3 PM on Sunday, 14MAY, my Hyundai Ioniq had been charging for a few hours as usual and I heard a circuit breaker "pop". I went outside to check on my car, and my car had started smoking. I immediately unplugged the charger and after the smoke cleared, found that both the charger I purchased months ago and the charge port on the Ioniq had melted. This rendered both items unusable. This is available for inspection. If I had not been home while the car was charging, if the car was inside, or if this had happened at any public charging station, this could of course cause any number of issues, from fire, to being exposed to the carcinogens of the burning/smoking plastics of the port and charger. The vehicle has been inspected by a GEICO insurance adjuster as well as Annapolis Hyundai.
- NHTSA ID
- 11522923
- Incident
- May 14, 2023
The contact owns a 2017 Hyundai Ioniq Electric. The contact received notification of NHTSA Campaign Number: 21V944000 (Electrical System) however, the part to do the recall repair was not yet available. Several unknown dealers were made aware of the issue confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
- NHTSA ID
- 11465965
- Incident
- Feb 1, 2022
12V BATTERY HAS FAILED EVERY YEAR SINCE OWNERSHIP. THE LAST BATTERY WAS BUBBLING AND HAD A HORRIBLE ODOR.
- NHTSA ID
- 11352398
- Incident
- May 30, 2019
- Mileage
- 59,840 mi
IF YOU ARE SLOWING DOWN WHILE REGENERATING, THEN NEED TO SPEED UP YOU CAN'T. THE ACTIVE FLAP SYSTEM LIGHT COMES ON AND MAKES THE CAR GO INTO A LIMP MODE. IT CORRECTS ITSELF ABOUT A SECOND OR MORE. HAVING TO SPEED UP FOR THE LIGHT THAT WAS RED AND NOW GREEN CREATED A DANGEROUS SITUATION. I COULDN'T GO.
- NHTSA ID
- 11352395
- Incident
- Aug 13, 2020
- Mileage
- 80,162 mi
FOR APPROX. ONE WEEK THERE WAS AN UNPLEASANT SMELL NOTICED INSIDE OF THE VEHICLE WHEN DRIVING. IT SEEMED TO BE MORE EVIDENT WHEN THE HEAT/AC SYSTEM WAS OFF AND OUTSIDE AIR WAS COMING IN THROUGH THE VENTS. AT THE END OF THE WEEK, ON THE WEEKEND THE ODOR WAS NOTICED WHEN THE CAR WAS DRIVEN HOME, AND AFTER IT GOT HOME. THE HOOD WAS OPENED AND IT WAS NOTICED THAT THE 12V AUX BATTERY WAS BLOATED ON ONE SIDE, WAS STEAMING VAPOR OUT OF ONE SIDE, AND WAS VERY HOT. THE CAR WAS POWERED OFF AND LOOKED AT AGAIN THE NEXT MORNING. THE CAR WOULD NOT OPEN AND HAD TO BE ACCESSED WITH THE MANUAL KEY. THE BATTERY VOLTAGE MEASURED WAS ONLY 2V. THE SAFETY CONCERN IS THAT THERE WAS NO INDICATION OF A 12V BATTERY ISSUE ON THE INSTRUMENT PANEL. IN ADDITION TO THAT CONCERN, WHAT DOES THE CAR DO IF YOU ARE DRIVING AND THE BATTERY HAS A MAJOR FAILURE? DOES THE CAR CONTINUE TO DRIVE, OR BECOME DISABLED ON THE SPOT PUTTING THE DRIVER AT RISK?
- NHTSA ID
- 11310232
- Incident
- Feb 8, 2020
- Mileage
- 40,000 mi
BROUGHT VEHICLE IN TO DEALERSHIP MULTIPLE TIMES. WHEN USING THE BLUETOOTH CONNECTION IN THE CAR TO MAKE OR RECEIVE CALLS, THE PERSON ON THE OTHER END OUTSIDE OF THE VEHICLE, RECEIVING THE CALL, OR MAKING THE CALL, HEARA A TERRIBLE ECHO OF THEIR OWN VOICE. THE PERSON INSIDE THE VEHCILE DOES NOT HEAR AN ECHO. THIS IS NOT ONLY ANNOYING, IT CAN BE QUITE DISTRACTING.IT TOOK SEVERAL VISITS T CONVINE THE DEALERSHIP AND CORPORATE CUSTOMER SERVICE THAT THE ECHOING EXISTS. THE ECHO OCCURS REGARDLESS OF THE TYPE/BRAND OR CELL PHONE OR LANDLINE. I WAS FINALLY ABLE TO HAVE THE SERVICE TECH HEAR AN ECHO. STILL, THEY HAVN'T BEEN ABLE TO REPAIR THE ISSUE. THIS IS ALSO HAPPENING ON MY OTHER VEHCILE, A 2017 HYUNDAI SANTA FE SPORT.
- NHTSA ID
- 11278971
- Incident
- Jun 17, 2019
- Mileage
- 40,000 mi
CAR SKIDS AND LOSES CONTROL. TRACTION CONTROL LIGHT ILLUMINATES DURING LOSS OF CONTROL. HARD BRAKING CREATES THE BRAKES TO LOCK UP. VEHICLE IS UNABLE TO EXECUTE CLIMBING INCLINED DRIVEWAYS. SEVERE SAFETY ISSUE AS ITS ESPECIALLY CONTROL LOSS DURING RAIN.
- NHTSA ID
- 11156553
- Incident
- Dec 6, 2018
- Mileage
- 18,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
AIR BAGS
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
EXTERIOR LIGHTING
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
ELECTRICAL SYSTEM
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
ELECTRICAL SYSTEM
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.
ELECTRICAL SYSTEM
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.