RoadVitals

2019 Hyundai Ioniq Electric

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Aug 7, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 7, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
3 injuries, 0 deaths reported

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2019 Hyundai Ioniq Electric, most frequently naming the electrical, brakes and driver assistance categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 55 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical440.0%
  • Brakes330.0%
  • Driver assistance220.0%
  • Seat belts110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ONBOARD (OBCM); ELECTRICAL SYSTEM:SOFTWARE

Dec 7, 2021
2,679 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2017-2019 Ioniq electric vehicles. An unstable electrical ground may cause the vehicle to enter a fail-safe mode with reduced acceleration and power. In certain conditions while in fail-safe mode, the vehicle may accelerate after the gas pedal is released.
The risk: Unexpected acceleration following gas pedal release can increase the risk of a crash.
The remedy: Dealers will update the EPCU (Electric Power Control Unit) software and repair the ground wiring, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 215.
Hyundai Motor AmericaManufacturer number 215View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceElectrical
Filed Aug 7, 2025

The instrument cluster (digital speed display) on my 2019 Hyundai Ioniq Hybrid Limited has repeatedly turned off while driving. This issue happens randomly, especially in warm weather or after the car has been sitting in the sun. Sometimes the cluster reboots (I hear the start-up chime, the display shows the headlight icon, etc.), other times it remains blank for several minutes. This affects the ability to see speed, gear, and warning indicators, posing a serious safety risk. I’ve had to pull over multiple times because I couldn’t see how fast I was driving. Turning the car off and on sometimes resets it, but the issue returns. I am not the only one experiencing this. Other Hyundai owners across multiple models and years have documented the same or similar problems, including: 2024–2025 Hyundai Santa Fe (cluster and HUD flicker, total blackout) 2025 Hyundai Tucson Hybrid Limited (cluster goes blank within 3 days of ownership) 2022 Hyundai Santa Cruz (cluster resets while driving) Hyundai Ioniq 5 (cluster flickers, reboots mid-drive, sometimes blanks) 2022–2023 Hyundai Palisade (recall #217 for illegible or blank cluster) These reports appear across NHTSA, Reddit, IoniqForum, TucsonForum, and Hyundai Santa Fe and Genesis forums. Some owners had to replace their entire cluster or HUD; others received full vehicle replacements after failed repairs. Hyundai should investigate this as a pattern defect in digital instrument clusters across multiple product lines. I am submitting this to protect future drivers and urge NHTSA to act.

NHTSA ID
11678970
Incident
Jun 1, 2025
Electrical
Filed Dec 30, 2021

The 12v system in my vehicle is defective, resulting in the vehicle failing to operate. Since I have only operated it about 4 times, i am unable to state whether the issue would occur while the car was being driven. I have had the car checked by the dealer twice, and it is now at the service department with an unknown date for "repair". The diagnosis from the second dealer service department directly conflicts with what the first dealer service department said. Additionally, I have discovered that this is a known issue with this vehicle model, and Hyundai has failed to address it. I have filed a formal complaint with Hyundai, as the vehicle is still under manufacturers warranty. Incidentally, there is a newly issued recall that I suspect is related to the 12v system, as well.

NHTSA ID
11445574
Incident
Dec 16, 2021
Brakes
Filed Sep 16, 2021

When ABS engages briefly on a wet surface, there is an incomplete transition from regenerative braking to friction brakes, resulting in a hard pedal that does not actually engage the brakes. This is very dangerous and I have experienced this loss of braking force multiple times when stopping in the rain and a tire is on a slippery manhole cover or crosswalk line. Braking force is reduced significantly for a second or two until the friction brakes are engaged. If the vehicle is rolling in Neutral, the friction brakes work as designed with no delay. It is only during normal driving when the regenerative braking is involved that this issue can be replicated.

NHTSA ID
11433179
Incident
Sep 16, 2021
BrakesDriver assistanceElectrical
Filed Dec 1, 2020

THIS IS A FOLLOW UP TO COMPLAINT NUMBER 1# 1360258 SUBMITTED IN SEPT. IN PARTICULAR, I HAVE HAD MULTIPLE DEALERS REPLACE A WATER PUMP AND RELATED ASSEMBLIES FOR A TOTAL OF 3 REPLACEMENTS SINCE AUG. THIS WAS THEIR EFFORT TO DEAL WITH THE ELECTRICAL SYSTEM ISSUES THAT HAVE RESULTED CONTINUED INCIDENTS OF ERRATIC AND UNCONTROLLED APPLICATION OF THE REGENERATIVE BREAKING (NOT BY DRIVER), SHUTTING OFF OF ANY ABILITY TO ACCELERATE THE CAR WHILE DRIVING, AND COMPLETE SHUTOFFS OF THE CAR WHILE DRIVING ON FREEWAYS, I.E. ALL LIGHTS OFF, NO RESPONSE FROM INSTRUMENTS EXCEPT FOR BREAKING TO A STOP. I REALIZE YOU MAY BE SHORT HANDED DEALING WITH COMPLAINTS, BUT I HAVEN'T RECEIVED ANY CONTACT SINCE FIRST REPORTING THIS AND WAS WONDERING IF I SHOULD EXPECT ANY? OR IS THIS ONLY ONCE YOU HAVE SO MANY RELATED COMPLAINTS TO INVESTIGATE? OR PERHAPS YOU NEED SOME MORE VERIFIABLE DOCUMENTATION OF THE EVENTS? THANKS FOR YOUR HELP.

NHTSA ID
11377395
Incident
Nov 30, 2020
Mileage
6,800 mi
Seat belts
Filed Oct 28, 2020
Crash reported3 injuries reported

THE CAR WAS STOPPED AT A STOP LIGHT WHEN WE WERE STRUCK FROM BEHIND BY A FORD F150. WE WERE PUSHED INTO THE STOPPED VEHICLE IN FRONT OF US (VERY MINOR DAMAGE IN FRONT). I WAS IN THE PASSENGER SEAT AND MY HEAD BOUNCED OFF OF THE DASHBOARD. MY DAUGHTER WAS IN THE SEAT BEHIND THE DRIVER AND HER HEAD WAS BOUNCED OFF THE BACK OF THE DRIVERS SEAT. THE SEAT BELTS KEPT US IN OUR SEATS BUT THE SHOULDER BELTS FAILED TO ENGAGE. THE CAR HAS SINCE BEEN TOTALED DUE TO DAMAGE FROM THE REAR.

NHTSA ID
11366856
Incident
Oct 7, 2020
Mileage
11,000 mi
BrakesElectrical
Filed Sep 21, 2020

I HAVE HAD 4 INCIDENTS SO FAR OVER THE LAST MONTH, ALL LASTING UNDER 5 SECONDS. IN EACH CASE, THE REGENERATIVE BRAKING SWITCHES TO A DIFFERENT LEVEL WITHOUT ANY INPUT FROM THE USER. THIS PRESENTS AS WHAT FEELS LIKE A LEVEL 3 (STRONG) BRAKING WHEN NONE WAS ON AND NO FOOT IS NEAR THE BRAKE, OR IF THE REGEN BRAKING WAS TURNED ON (IN ONE CASE TO LEVEL 1), IT SHUTS OFF MOMENTARILY. DURING THESE INCIDENTS, THE BEHAVIOR IS ALSO IRREGULARLY CHANGING BETWEEN FOR EXAMPLE HARD BREAKING (LEVEL 3) FOR A SECOND AND THEN FLUTTERING IRREGULARLY BETWEEN HARD AND LOW LEVELS. IN ONE INCIDENT, THE CAR COMPLETELY SHUT OFF (AND STAYED IN NEUTRAL) AFTER AN INCIDENT HAPPENED WHILE ACCELERATING FROM A STOP. THE CAR THEN GLIDED TO THE SIDE OF THE ROAD WHERE I WAS ABLE TO RESTART THE CAR AS NORMAL. IN EACH CASE, THE INCIDENT OCCURS WHILE IN MOTION, NOT TOUCHING THE BRAKE PEDAL BUT MAY BE CURRENTLY SET ON DIFFERENT LEVELS OF REGEN BRAKING (IT'S HAPPENED BOTH IN LEVEL 0 (NONE) AND 1 (LOW). THE BEHAVIOUR IS NOT HOWEVER TRIGGER BY MANALLY CHANGING THE REGEN LEVEL BUT SEEMS TO JUST SPONTANEOUSLY HAPPEN WHILE SMOOTH DRIVING. MOST CASES OCCURRED ON CITY STREETS BUT ONE OCCURRED ON A SMOOTH HIGHWAY AT ABOUT 60MPH. NONE OF THE INCIDENTS HAVE CREATED AN ACCIDENT AS I WAS NOT VERY CLOSE TO ANY CAR IN ANY CASE. I DO HAVE TWO INVOICES FROM SEPARATE CAR DEALERS LOOKING AT THE PROBLEM. IN THE FIRST CASE, THEY COULD NOT FIND ANY ERROR CODES BUT THEY FOUND THE WATER PUMP WAS LEAKING AND REPLACED THAT (PER A TSB). FOLLOWING ANOTHER INCIDENT I TOOK IT TO A SECOND DEALER WHO ALSO DID NOT SEE AN ERROR CODE NOR COULD FIND A PROBLEM. THIS, EVEN AFTER THE "EV" WARNING LIGHT CAME ON FOR A FULL DRIVE TWO DAYS PREVIOUS.

NHTSA ID
11360258
Incident
Aug 15, 2020
Mileage
5,300 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

DTN DL

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

DTN DCS

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

25-BD-012H TSB

EXTERIOR LIGHTING

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

25-01-024H-1 TSB

ELECTRICAL SYSTEM

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

25-01-024H EM

ELECTRICAL SYSTEM

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.

25-01-024H TSB

ELECTRICAL SYSTEM

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hyundai Ioniq Electric by model year
YearComplaintsRecallsInvestigationsIssue Index
2021201
2020711
2019Viewing611
2018011
2017921

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.