2019 Hyundai Ioniq Electric Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Hyundai Ioniq Electric, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical440.0%
- Brakes330.0%
- Driver assistance220.0%
- Seat belts110.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The instrument cluster (digital speed display) on my 2019 Hyundai Ioniq Hybrid Limited has repeatedly turned off while driving. This issue happens randomly, especially in warm weather or after the car has been sitting in the sun. Sometimes the cluster reboots (I hear the start-up chime, the display shows the headlight icon, etc.), other times it remains blank for several minutes. This affects the ability to see speed, gear, and warning indicators, posing a serious safety risk. I’ve had to pull over multiple times because I couldn’t see how fast I was driving. Turning the car off and on sometimes resets it, but the issue returns. I am not the only one experiencing this. Other Hyundai owners across multiple models and years have documented the same or similar problems, including: 2024–2025 Hyundai Santa Fe (cluster and HUD flicker, total blackout) 2025 Hyundai Tucson Hybrid Limited (cluster goes blank within 3 days of ownership) 2022 Hyundai Santa Cruz (cluster resets while driving) Hyundai Ioniq 5 (cluster flickers, reboots mid-drive, sometimes blanks) 2022–2023 Hyundai Palisade (recall #217 for illegible or blank cluster) These reports appear across NHTSA, Reddit, IoniqForum, TucsonForum, and Hyundai Santa Fe and Genesis forums. Some owners had to replace their entire cluster or HUD; others received full vehicle replacements after failed repairs. Hyundai should investigate this as a pattern defect in digital instrument clusters across multiple product lines. I am submitting this to protect future drivers and urge NHTSA to act.
The 12v system in my vehicle is defective, resulting in the vehicle failing to operate. Since I have only operated it about 4 times, i am unable to state whether the issue would occur while the car was being driven. I have had the car checked by the dealer twice, and it is now at the service department with an unknown date for "repair". The diagnosis from the second dealer service department directly conflicts with what the first dealer service department said. Additionally, I have discovered that this is a known issue with this vehicle model, and Hyundai has failed to address it. I have filed a formal complaint with Hyundai, as the vehicle is still under manufacturers warranty. Incidentally, there is a newly issued recall that I suspect is related to the 12v system, as well.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
When ABS engages briefly on a wet surface, there is an incomplete transition from regenerative braking to friction brakes, resulting in a hard pedal that does not actually engage the brakes. This is very dangerous and I have experienced this loss of braking force multiple times when stopping in the rain and a tire is on a slippery manhole cover or crosswalk line. Braking force is reduced significantly for a second or two until the friction brakes are engaged. If the vehicle is rolling in Neutral, the friction brakes work as designed with no delay. It is only during normal driving when the regenerative braking is involved that this issue can be replicated.
THIS IS A FOLLOW UP TO COMPLAINT NUMBER 1# 1360258 SUBMITTED IN SEPT. IN PARTICULAR, I HAVE HAD MULTIPLE DEALERS REPLACE A WATER PUMP AND RELATED ASSEMBLIES FOR A TOTAL OF 3 REPLACEMENTS SINCE AUG. THIS WAS THEIR EFFORT TO DEAL WITH THE ELECTRICAL SYSTEM ISSUES THAT HAVE RESULTED CONTINUED INCIDENTS OF ERRATIC AND UNCONTROLLED APPLICATION OF THE REGENERATIVE BREAKING (NOT BY DRIVER), SHUTTING OFF OF ANY ABILITY TO ACCELERATE THE CAR WHILE DRIVING, AND COMPLETE SHUTOFFS OF THE CAR WHILE DRIVING ON FREEWAYS, I.E. ALL LIGHTS OFF, NO RESPONSE FROM INSTRUMENTS EXCEPT FOR BREAKING TO A STOP. I REALIZE YOU MAY BE SHORT HANDED DEALING WITH COMPLAINTS, BUT I HAVEN'T RECEIVED ANY CONTACT SINCE FIRST REPORTING THIS AND WAS WONDERING IF I SHOULD EXPECT ANY? OR IS THIS ONLY ONCE YOU HAVE SO MANY RELATED COMPLAINTS TO INVESTIGATE? OR PERHAPS YOU NEED SOME MORE VERIFIABLE DOCUMENTATION OF THE EVENTS? THANKS FOR YOUR HELP.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The instrument cluster (digital speed display) on my 2019 Hyundai Ioniq Hybrid Limited has repeatedly turned off while driving. This issue happens randomly, especially in warm weather or after the car has been sitting in the sun. Sometimes the cluster reboots (I hear the start-up chime, the display shows the headlight icon, etc.), other times it remains blank for several minutes. This affects the ability to see speed, gear, and warning indicators, posing a serious safety risk. I’ve had to pull over multiple times because I couldn’t see how fast I was driving. Turning the car off and on sometimes resets it, but the issue returns. I am not the only one experiencing this. Other Hyundai owners across multiple models and years have documented the same or similar problems, including: 2024–2025 Hyundai Santa Fe (cluster and HUD flicker, total blackout) 2025 Hyundai Tucson Hybrid Limited (cluster goes blank within 3 days of ownership) 2022 Hyundai Santa Cruz (cluster resets while driving) Hyundai Ioniq 5 (cluster flickers, reboots mid-drive, sometimes blanks) 2022–2023 Hyundai Palisade (recall #217 for illegible or blank cluster) These reports appear across NHTSA, Reddit, IoniqForum, TucsonForum, and Hyundai Santa Fe and Genesis forums. Some owners had to replace their entire cluster or HUD; others received full vehicle replacements after failed repairs. Hyundai should investigate this as a pattern defect in digital instrument clusters across multiple product lines. I am submitting this to protect future drivers and urge NHTSA to act.
THIS IS A FOLLOW UP TO COMPLAINT NUMBER 1# 1360258 SUBMITTED IN SEPT. IN PARTICULAR, I HAVE HAD MULTIPLE DEALERS REPLACE A WATER PUMP AND RELATED ASSEMBLIES FOR A TOTAL OF 3 REPLACEMENTS SINCE AUG. THIS WAS THEIR EFFORT TO DEAL WITH THE ELECTRICAL SYSTEM ISSUES THAT HAVE RESULTED CONTINUED INCIDENTS OF ERRATIC AND UNCONTROLLED APPLICATION OF THE REGENERATIVE BREAKING (NOT BY DRIVER), SHUTTING OFF OF ANY ABILITY TO ACCELERATE THE CAR WHILE DRIVING, AND COMPLETE SHUTOFFS OF THE CAR WHILE DRIVING ON FREEWAYS, I.E. ALL LIGHTS OFF, NO RESPONSE FROM INSTRUMENTS EXCEPT FOR BREAKING TO A STOP. I REALIZE YOU MAY BE SHORT HANDED DEALING WITH COMPLAINTS, BUT I HAVEN'T RECEIVED ANY CONTACT SINCE FIRST REPORTING THIS AND WAS WONDERING IF I SHOULD EXPECT ANY? OR IS THIS ONLY ONCE YOU HAVE SO MANY RELATED COMPLAINTS TO INVESTIGATE? OR PERHAPS YOU NEED SOME MORE VERIFIABLE DOCUMENTATION OF THE EVENTS? THANKS FOR YOUR HELP.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
THE CAR WAS STOPPED AT A STOP LIGHT WHEN WE WERE STRUCK FROM BEHIND BY A FORD F150. WE WERE PUSHED INTO THE STOPPED VEHICLE IN FRONT OF US (VERY MINOR DAMAGE IN FRONT). I WAS IN THE PASSENGER SEAT AND MY HEAD BOUNCED OFF OF THE DASHBOARD. MY DAUGHTER WAS IN THE SEAT BEHIND THE DRIVER AND HER HEAD WAS BOUNCED OFF THE BACK OF THE DRIVERS SEAT. THE SEAT BELTS KEPT US IN OUR SEATS BUT THE SHOULDER BELTS FAILED TO ENGAGE. THE CAR HAS SINCE BEEN TOTALED DUE TO DAMAGE FROM THE REAR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .