RoadVitals

2020 Hyundai Ioniq Electric

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “park outside” advisory affecting this model year.

Campaign 21V127000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Jan 8, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 1, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2020 Hyundai Ioniq Electric, most frequently naming the brakes, driver assistance and electrical categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 37 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes342.9%
  • Driver assistance114.3%
  • Electrical114.3%
  • Engine114.3%
  • Fuel system114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V127000NHTSA advisory: park outside

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Mar 1, 2021
4,696 units potentially affected
The defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
The risk: An electrical short in the Li-ion battery increases the risk of a fire.
The remedy: Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.
Hyundai Motor AmericaManufacturer number 200View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceFuel system
Filed Jan 8, 2025
Crash reported

When approaching a turn, I let off the accelerator but the car didn’t stop accelerating. Instead, it gently kept accelerating. I applied the brakes and the car started slowing down but not at the same rate I was applying brake pressure. Therefore I floored the brakes to try coming to a complete stop. Sadly, the cars ABS system did not engage, half of the car hopped over the curb at about 20 mph. I was able to steer the car back onto the road where it finally came to a stop but acted like it wanted to keep going until full blackout power loss happened. The car was deemed a total loss by my insurance company American Family. Essentially, the vehicle malfunctioned causing the accelerator to stick which caused the car to be harder to control than designed. The car malfunctioned by not engaging the ABS system as well. There is a recall on this exact problem for the 2017-2019 model but not for my 2020 even though it was manufactured during that campaign. It all happened very quickly and I was very lucky this did not involve another vehicle.

NHTSA ID
11634881
Incident
Dec 26, 2024
Engine
Filed Jun 3, 2023

Refill Coolant warning light intermittently signals EV battery coolant problem. Hyundai dealer in Fort Wayne, IN, topped off coolant. Andrew service representative was informed of two YouTube videos explaining recall due to defective coolant ASC1 that crystalizes and/or becomes sludgy. Video reported dealer changed old coolant with an upgraded coolant ASC2 number in a Hyundai Ioniq Limited 2020 Electric Vehicle 38 kw like my vehicle. Fort Wayne, Glenbrook Hyundai dealer has very little experience or training with EV vehicles, since they offered to change the engine oil. https://www.youtube.com/watch?v=CUs-YoGTMlw https://www.youtube.com/watch?v=cCt6MEbaXCI are video links apparently from England due to British accent and Chippenham city mentioned in video. USA NHTSA should add this recall to USA Hyundai Ioniq 2020 38 kv EV's. Defective coolant could cause EV battery failure and potential fire due to overheating and electrical short circuits. The Refill Coolant warning light goes off indicating coolant is sufficient, even when no additional coolant was added.

NHTSA ID
11525179
Incident
Jun 3, 2023
Brakes
Filed May 25, 2023

the Hyundai ioniq 5 doesn't turn on its brake lights when you're using single-pedal driving, as shown in this youtube video: https://youtu.be/U0YW7x9U5TQ?t=97 these should be recalled because you can bring the vehicle to a complete stop without the brakes turning on

NHTSA ID
11523893
Incident
May 25, 2023
Brakes
Filed Sep 14, 2021

The regenerative brake system failed to operate as it normally does, and no indicator lights came on on the dashboard. This unexpected loss of braking force nearly caused me to hit the car in front of me. I had recently disengaged cruise control and was approaching a red light. I pressed my foot on the brake pedal and felt no response from the car. I lifted my foot and pressed again two or three times with no response, neither deceleration nor any change in the regenerative braking meter on the dashboard. I had to press the brake all the way to the floor before the mechanical brakes were activated. This loss of braking power greatly increased my stopping distance and I narrowly avoided hitting the car in front of me. Once the light turned green, I accelerated and tested the brakes again and everything seemed to be working fine, including the regeneration meter. No indicator lights of any kind came on during this incident. This occurred approximately a week ago. I have owned the car for approximately three weeks, and have not experienced any similar issues in the two weeks prior to the incident or in the week since. I have not yet taken it to the dealership as I would not be able to reproduce the issue for them. I will gladly cooperate with any inspection needed to better understand this issue.

NHTSA ID
11432875
Incident
Sep 9, 2021
Brakes
Filed Sep 10, 2021

This issue is easily repeatable, when braking if you hit a bump (pot hole, etc.) the braking power is greatly reduced & the brake pedal becomes almost impossible to push down to stop the car, making it very hard to stop even when not coming to an abrupt stop.

NHTSA ID
11432408
Incident
Sep 10, 2021
Electrical
Filed Jun 21, 2021

The traction battery on my Ioniq 2020 went bad after 3 months. The diagnostic panel warned me of an electric issue and the range dropped drastically. The dealer changed the battery no questions asked. My vin wasn't part of the recall. I wonder if the recall should have included a broader range of vehicles.

NHTSA ID
11421743
Incident
Jun 21, 2021
Filed Aug 1, 2020

8-1-2020 HYUNDAI MOTOR AMERICA LETTER RECEIVED THAT ORIGINAL WINDOW STICKER HAD INCORRECT INFORMATION AND IS NOT EQUIPPED WITH BLIND SPOT AND REAR CROSS TRAFFIC COLLISION AVOIDANCE ASSIST SYSTEMS; HOWEVER THESE VEHCLES ARE EQUIPPED WITH BLIND SPOT AND REAR CROSS TRAFFIC COLLISION WARNING SYSTEMS. HOW MANY OTHER BUYERS WERE MISLED BY THE WINDOW STICKER AND SOLD A CAR WITH MORE EXTENSIVE SAFETY EQUIPMENT THAN WHAT THEY ACTUALLY RECEIVED? SHOULD HYUNDAI RECALL THE VEHICLE TO INSTALL THE DEVICES AS ADVERTISED AND SOLD OR REIMBURSE THE BUYERS FOR THE DIFFERENCE AND THE LESSER VALUE CAR SOLD? MY CAR WAS STATIONARY AND NO MALFUNCTION KNOWN YET, BUT LACK OF ASSIST FUNCTION MAKES THE CAR LESS SAFE THAN REPRESENTED WHEN SOLD TO ME. THE DEFICIENCY, ERROR NOTICE LETTER IS NOT DATED AND DOES NOT OFFER TO CORRECT THE MISREPRESENTATION OR REFUND THE COST OF INSTALLING THIS SYSTEM, AND DOES NOT OFFER TO INSTALL IT AFTER THEIR ERROR.

NHTSA ID
11342715
Incident
Aug 1, 2020
Mileage
6,800 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

DTN DCS

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

DTN DL

AIR BAGS

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

25-BD-012H TSB

EXTERIOR LIGHTING

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

25-BE-020H TSB

ELECTRICAL SYSTEM

This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.

25-01-063H TSB

ENGINE

Certain IONIQ Electric (AE EV) and Kona Electric (OS EV) vehicles may exhibit a restricted coolant flow condition, which may be accompanied by a warning message (e.g., Coolant Supplement, Refill Inverter Coolant) in the cluster. No related DTCs are stored, and coolant level is normal in the reservoir tank. The coolant flow may be restricted by debris, causing abnormally high Electric Water Pump (EWP) speed. This TSB contains instructions for confirming high RPMs in the EWP, then using the Coolant Flushing Equipment Set to flush and clean debris from the various cooling system circuits. The coolant will be replaced with the updated Electric Vehicle Battery System Coolant (BSC-2) low-conductivity blue coolant.

25-BE-002H TSB

ELECTRICAL SYSTEM

This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2024 2nd Navigation Map and Software Update Improvements section in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB. The NAU website is https://update.hyundai.com/US/EN/navigationUpdate. For certain models equipped with a relevant Bluelink package, the software may be downloaded and applied via OTA update.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hyundai Ioniq Electric by model year
YearComplaintsRecallsInvestigationsIssue Index
2021201
2020Viewing711
2019611
2018011
2017921

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.