2019 Nissan NV

While driving the vehicle on the highway it suddenly it made a ticking noise and would not go more than 40 miles per hour. We limped into a repair shop. The upper catalyst crumbled and was sucked into the lower catalyst causing total failure. The vehicle was completely incapacitated on the roadway. This is all available for inspection. The vehicle has less than 7,000 miles on it when it failed. It left a group stranded and had to be pushed off the road. The problem was confirmed at a dealership with a quoted price of $26,000 to replace the entire long block. There were no warnings or lights before it happened, but the check engine light came on right when the vehicle slowed down to 40. we were on the highway and the fact that the vehicle couldn't go to speed made it very dangerous.

NHTSA ID

11745680

Incident

May 4, 2026

I was driving 75MPH down the interstate when out of nowhere my engine started acting funny. It started to slow down and then the check engine light came on. As we were exiting the engine started stuttering. We were able to get it to a gas station. It was towed to a mechanic where they found that there were multiple cylinder misfires. They also found a hole in the cylinder head/valve cover. With the vehicle slowing down on its own it could've caused a wreck. The stuttering on the offramp put my family at risk of being hit while trying to turn onto the street for the gas station. I do not believe the problem has been reproduced since it has been towed since then. We are taking care to not drive or cause any further damage to the vehicle. The check engine light turned on as the vehicle began to slow down. Before that it was sounding off, for a mile or two, but no lights were on. We were already planning on stopping to check it out when the engine failed. We have yet to be able to get it repaired, as the extended warranty won't cover and we can't afford a new engine.

NHTSA ID

11708988

Incident

Mar 2, 2025

I was on my way back from Michigan, heading toward Utah, and around Chicago the transmission started giving me issues. I was informed by a transmission company that I would be able to make it out to Utah, but we only made it to South Dakota and the transmission was blown. I had to pay $500 in towing to a transmission shop. The transmission shop informed me that the transmission is in fact blown and it will cost $6400 to replace. I also had a quote from a Nissan dealership for around $6600. The car has under 37,000 miles but is out of warranty because it is a rebuilt title. I purchased this vehicle about 2 months ago and have driven it around 8,000 miles since. I have had regular maintenance and upkeep on the vehicle, above and beyond, as I was not sure of the previous owners care. Owners, regardless of warranty or title status, have reported similar transmission problems. This suggests an inherent issue with the 2019 NV3500. Considering the safety risks and financial burden faced by owners, I request an investigation and recall program covering inspections, repairs, or replacements.

NHTSA ID

11530246

Incident

Jul 2, 2023

TL* THE CONTACT OWNED A 2019 NISSAN NV. THE CONTACT STATED WHILE DRIVING 45-50 MPH DURING SLIPPERY CONDITIONS, THE STEERING WHEEL LOCKED UP, THE VEHICLE WAS UNCONTROLLABLE, AND FLIPPED OVER SEVERAL TIMES. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD INJURIES AND MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. THE INSURANCE COMPANY DEEMED THE VEHICLE WAS A TOTAL LOSS. *DT*JB

NHTSA ID

11399269

Incident

Jan 26, 2021

Mileage

86,000 mi

IN APRIL OF 2020 WE STARTED HAVING ELECTRICAL ISSUES- THE BLINKERS WERE GOING CRAZY, HEADLIGHTS WOULD NOT TURN OFF, A STRANGE SMELL EMITTING FROM THE AIR VENTS, ETC SO WE DECIDED TO BRING IT BACK TO THE DEALERSHIP TO BE EVALUATED AS WE HAD JUST AT 600 MILES ON IT. IT WAS FOUND TO BE AN ISSUE WITH THE COMPUTER MODULE AND AFTER BEING REPAIRED WAS GIVEN BACK. FAST FORWARD TO SEPTEMBER 6 AT 3,202 MILES WE NOTICED THE SAME SMELL AND THE BLINKERS WERE GOING VERY FAST AGAIN SO WE HEADED HOME AND ONCE AGAIN CALLED OUR DEALERSHIP. SHORTLY AFTER GETTING OFF OF THE PHONE WITH THEM WE NOTICED WE COULD SMELL THE SAME SMELL FROM OUTSIDE OF THE VEHICLE AND SOON THEREAFTER SOMETHING UNDER THE HOOD NEAR THE STEERING COLUMN CAUGHT FIRE CAUSING THE FRONT WINDSHIELD ON THE DRIVER'S SIDE TO EXPLODE AND COMPLETELY DESTROY OUR VEHICLE.

NHTSA ID

11354394

Incident

Sep 6, 2020

Mileage

3,202 mi

I JUST PURCHASED A NEW 2019 NV. THE AIR CONDITIONING DOES NOT COOL PROPERLY. EVEN WITH THE LOWEST SETTING THE FRONT VENTS BLOW WARM AIR. AT TIMES SOME VENTS WILL GET COOLER BUT THE 4 VENTS IN THE FRONT DO NOT ALL BLOW COOL AIR, USUALLY 2 COOL, 2 WARM. THERE IS A SEPARATE CONTROL FOR THE REAR COOL/HEAT. THE HEAT IN THE BOTTOM SEEMS TO WORK WELL BUT THE ABOVE COOL DOESN'T. MY POOR CHILDREN IN THE BACK ARE OFTEN RED FACED AND OVERHEATED WHICH SCARES ME. I'VE TAKEN IT IN AS IT'S BRAND NEW AND THEY SAY THAT THERE ISN'T ANYTHING WRONG...IT JUST WORKS THAT WAY. WHAT HAS TO HAPPEN TO GET THIS TAKEN CARE OF...I'M WORRIED FOR FAMILIES WITH INFANTS IN CAR SEATS. ONE COULD DIE WITH THIS PROBLEM!

NHTSA ID

11325846

Incident

Feb 21, 2020

Mileage

128 mi

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.