2019 Nissan NV Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Nissan NV, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine233.3%
- Airbags116.7%
- Electrical116.7%
- Powertrain (other)116.7%
- Steering116.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
While driving the vehicle on the highway it suddenly it made a ticking noise and would not go more than 40 miles per hour. We limped into a repair shop. The upper catalyst crumbled and was sucked into the lower catalyst causing total failure. The vehicle was completely incapacitated on the roadway. This is all available for inspection. The vehicle has less than 7,000 miles on it when it failed. It left a group stranded and had to be pushed off the road. The problem was confirmed at a dealership with a quoted price of $26,000 to replace the entire long block. There were no warnings or lights before it happened, but the check engine light came on right when the vehicle slowed down to 40. we were on the highway and the fact that the vehicle couldn't go to speed made it very dangerous.
I was driving 75MPH down the interstate when out of nowhere my engine started acting funny. It started to slow down and then the check engine light came on. As we were exiting the engine started stuttering. We were able to get it to a gas station. It was towed to a mechanic where they found that there were multiple cylinder misfires. They also found a hole in the cylinder head/valve cover. With the vehicle slowing down on its own it could've caused a wreck. The stuttering on the offramp put my family at risk of being hit while trying to turn onto the street for the gas station. I do not believe the problem has been reproduced since it has been towed since then. We are taking care to not drive or cause any further damage to the vehicle. The check engine light turned on as the vehicle began to slow down. Before that it was sounding off, for a mile or two, but no lights were on. We were already planning on stopping to check it out when the engine failed. We have yet to be able to get it repaired, as the extended warranty won't cover and we can't afford a new engine.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
IN APRIL OF 2020 WE STARTED HAVING ELECTRICAL ISSUES- THE BLINKERS WERE GOING CRAZY, HEADLIGHTS WOULD NOT TURN OFF, A STRANGE SMELL EMITTING FROM THE AIR VENTS, ETC SO WE DECIDED TO BRING IT BACK TO THE DEALERSHIP TO BE EVALUATED AS WE HAD JUST AT 600 MILES ON IT. IT WAS FOUND TO BE AN ISSUE WITH THE COMPUTER MODULE AND AFTER BEING REPAIRED WAS GIVEN BACK. FAST FORWARD TO SEPTEMBER 6 AT 3,202 MILES WE NOTICED THE SAME SMELL AND THE BLINKERS WERE GOING VERY FAST AGAIN SO WE HEADED HOME AND ONCE AGAIN CALLED OUR DEALERSHIP. SHORTLY AFTER GETTING OFF OF THE PHONE WITH THEM WE NOTICED WE COULD SMELL THE SAME SMELL FROM OUTSIDE OF THE VEHICLE AND SOON THEREAFTER SOMETHING UNDER THE HOOD NEAR THE STEERING COLUMN CAUGHT FIRE CAUSING THE FRONT WINDSHIELD ON THE DRIVER'S SIDE TO EXPLODE AND COMPLETELY DESTROY OUR VEHICLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
IN APRIL OF 2020 WE STARTED HAVING ELECTRICAL ISSUES- THE BLINKERS WERE GOING CRAZY, HEADLIGHTS WOULD NOT TURN OFF, A STRANGE SMELL EMITTING FROM THE AIR VENTS, ETC SO WE DECIDED TO BRING IT BACK TO THE DEALERSHIP TO BE EVALUATED AS WE HAD JUST AT 600 MILES ON IT. IT WAS FOUND TO BE AN ISSUE WITH THE COMPUTER MODULE AND AFTER BEING REPAIRED WAS GIVEN BACK. FAST FORWARD TO SEPTEMBER 6 AT 3,202 MILES WE NOTICED THE SAME SMELL AND THE BLINKERS WERE GOING VERY FAST AGAIN SO WE HEADED HOME AND ONCE AGAIN CALLED OUR DEALERSHIP. SHORTLY AFTER GETTING OFF OF THE PHONE WITH THEM WE NOTICED WE COULD SMELL THE SAME SMELL FROM OUTSIDE OF THE VEHICLE AND SOON THEREAFTER SOMETHING UNDER THE HOOD NEAR THE STEERING COLUMN CAUGHT FIRE CAUSING THE FRONT WINDSHIELD ON THE DRIVER'S SIDE TO EXPLODE AND COMPLETELY DESTROY OUR VEHICLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I was on my way back from Michigan, heading toward Utah, and around Chicago the transmission started giving me issues. I was informed by a transmission company that I would be able to make it out to Utah, but we only made it to South Dakota and the transmission was blown. I had to pay $500 in towing to a transmission shop. The transmission shop informed me that the transmission is in fact blown and it will cost $6400 to replace. I also had a quote from a Nissan dealership for around $6600. The car has under 37,000 miles but is out of warranty because it is a rebuilt title. I purchased this vehicle about 2 months ago and have driven it around 8,000 miles since. I have had regular maintenance and upkeep on the vehicle, above and beyond, as I was not sure of the previous owners care. Owners, regardless of warranty or title status, have reported similar transmission problems. This suggests an inherent issue with the 2019 NV3500. Considering the safety risks and financial burden faced by owners, I request an investigation and recall program covering inspections, repairs, or replacements.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2019 NISSAN NV. THE CONTACT STATED WHILE DRIVING 45-50 MPH DURING SLIPPERY CONDITIONS, THE STEERING WHEEL LOCKED UP, THE VEHICLE WAS UNCONTROLLABLE, AND FLIPPED OVER SEVERAL TIMES. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD INJURIES AND MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. THE INSURANCE COMPANY DEEMED THE VEHICLE WAS A TOTAL LOSS. *DT*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .