RoadVitals

2018 Nissan NV

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest May 21, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 12, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 11 NHTSA owner-reported complaints for the 2018 Nissan NV, most frequently naming the electrical, body & structure and engine categories. 1 safety recall has been issued covering this model year; and 54 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical240.0%
  • Body & structure120.0%
  • Engine120.0%
  • Fuel system120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V654000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Sep 12, 2019
1,228,830 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: The lack of an image in the back-up camera display increases the risk of a crash.
The remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Nissan North America, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 11
Electrical
Filed May 21, 2026

Odometer Fraud. The contact was considering purchasing a 2018 Nissan NV. The contact the vehicle's odometer reading indicated 65,666. After obtaining the Carfax, the mileage listed was 208,000. .

NHTSA ID
11739236
Incident
May 21, 2026
Mileage
208,000 mi
Electrical
Filed May 12, 2026

ongoing electrical and ECM communication issues with my 2018 Nissan NV2500. The vehicle is experiencing serious fault codes involving loss of communication with the ECM/PCM and transmission control systems, creating a potential safety concern and reliability issue. The diagnostic scan produced the following active codes: U0100 – Lost Communication With ECM/PCM A U1000 – CAN Communication Circuit P1815 – Manual Mode Switch/Circuit / Computer Supply Voltage These faults indicate a failure in the vehicle’s electronic communication network and engine control communication system. The issue affects drivability and raises concerns about unexpected stalling, transmission malfunction, loss of power, and overall vehicle safety. The problems appear related to defective ECM communication circuitry, CAN bus communication failure, or associated wiring/electrical components. I understand similar Nissan vehicles have experienced communication and electrical system issues, and I am requesting that Nissan investigate whether this defect qualifies for recall coverage, warranty extension, or manufacturer assistance. Example. When im on the interstate and there's a slight incline the vehicle just shuts down it's still running but loses everything like it's in limp mode.

NHTSA ID
11737341
Incident
May 6, 2026
Engine
Filed Jun 5, 2025

Engine developed a knock and associated power issues as per Nissan technical bulletin NTB 19-057a. Nissan did not make owners of the affected VIN numbers aware of the issue.

NHTSA ID
11665053
Incident
Nov 20, 2024
Body & structure
Filed Feb 18, 2024

The sliding door continually gets stuck and won’t open from the inside or outside often.

NHTSA ID
11572605
Incident
Feb 18, 2024
Filed Nov 3, 2023

Side window leaks and dealer is unable to get the replacement glass nor fix the issue in 4 months already. The leak is causing me to have to replace the window myself, likely with plexiglass, though it’s under warranty. This is unsafe and should be properly handled by the dealer in a timely manner.

NHTSA ID
11553339
Incident
Jul 7, 2023
Filed Sep 29, 2020

DRIVER SIDE PASSENGER SECOND ROW WINDOW RANDOMLY SHATTERED. NO WARNING, NOTHING HITTING IT JUST A BIG POP AND GLASS FLYING. I WAS ON THE FREEWAY WITH HARDLY ANY VEHICLES ON THE ROAD. GLASS STUCK MY CHILD WHO'S CAR SEAT WAS IN THE SEAT NEXT TO THE WINDOW. I PULLED OVER REMOVED HER AND RELOCATED HER TO THE THIRD ROW SEAT SINCE THERE WAS GLASS SHARDS IN HER SEAT. MY MIDDLE SEAT IN THE SECOND ROW IS WHERE MY 3 MONTH OLD BABY BOY WAS SITTING AND HE HAD GLASS SHARDS IN HIS HAIR. IF ANY SMALL FRAGMENTS WHEN IN HIS EYES I'M UNSURE. HE HAD WATERY EYES BUT DIDN'T APPEAR TO BE IN PAIN. MY TODDLER OBTAINED MINOR SCRATCHES ON HER LEG. THE MENTAL TRAUMA IS REAL THOUGH. THAT WAS SUCH A SCARY SITUATION.

NHTSA ID
11361772
Incident
Sep 29, 2020
Mileage
10 mi
Filed Jun 8, 2020

OUR A/C IS NOT WORKING FOR THE 2 BACK ROWS DURING THE SUMMER MONTHS OUR CHILDREN ARE SWEATY AND JUST OVERHEATED. ON A TRIP FROM SALT LAKE CITY TO ST.GEORGE 4 HOURS MY PARENTS AND OLDEST SON COULDN'T TAKE IT WE HAD TO PULLOVER OXYGEN IS RESTRICTED AND ADD HEAT. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY JUST BRUSH IT OFF AND SAY THAT IT'S WORKING FINE. WE HAVE USED THE THERMOMETER AND AIR DOES NOT FLOW BACK THERE EVEN ON FULL BLAST. *TR

NHTSA ID
11327679
Incident
Jun 1, 2020
Fuel system
Filed Aug 7, 2019

FUEL LINE CAME DISCONNECTED AT JUNCTION TO ENGINE--SAME AS RECALL ON 2019 NISSAN ALTIMA FROM FACTORY---

NHTSA ID
11242395
Incident
Jul 28, 2019
Mileage
1,032 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB10-066C

ELECTRICAL SYSTEM

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-027D

ELECTRICAL SYSTEM

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-107G

ELECTRICAL SYSTEM

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB09-081K

VISIBILITY/WIPER

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Nissan NV by model year
YearComplaintsRecallsInvestigationsIssue Index
2021300—
2020100—
2019610—
2018Viewing111048.0
2017020—
2016171036.9
2015610—
2014102045.0
2013930—
2012740—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.