RoadVitals

2012 Nissan NV

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Jan 26, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Mar 30, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2012 Nissan NV, most frequently naming the powertrain (other), airbags and electrical categories. 4 safety recalls have been issued covering this model year; and 113 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)337.5%
  • Airbags225.0%
  • Electrical112.5%
  • Other / unspecified112.5%
  • Tires & wheels112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V188000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Mar 30, 2020
216,678 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
The risk: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
Nissan North America, Inc.View on NHTSA.gov
13V095000

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Mar 15, 2013
18,880 units potentially affected
The defect: Nissan is recalling certain model year 2012-2013 NV vehicles manufactured from December 20, 2010, through January 4, 2013 and are equipped with steering column-mounted transmission shift levers. The transmission lever gear selector plate lock clip may have been installed incorrectly. As a result, normal road vibration may cause the gear position indicator to not match the gear shift lever position.
The risk: As a consequence of the incorrect display, although the gear indicator may display that the vehicle is in Park, the vehicle may not be properly secured allowing the vehicle to roll away unexpectedly, increasing the risk of personal injury or a vehicle crash.
The remedy: Nissan will notify owners, and dealers will correct the installation of the transmission lever gear selector plate lock clip, free of charge. The recall began on April 15, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Nissan North America, Inc.View on NHTSA.gov
11V592000

ENGINE AND ENGINE COOLING

Dec 19, 2011
14,718 units potentially affected
The defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 INFINITI FX, MODEL YEAR 2012 INFINITI M, MODEL YEAR 2011-2012 NISSAN FRONTIER, MODEL YEAR 2011-2012 NISSAN XTERRA, MODEL YEAR 2011-2012 NISSAN PATHFINDER, AND MODEL YEAR 2012 NISSAN NV VEHICLES. SOME OF THE BOLTS THAT CONNECT THE ENGINE OIL COOLER AND THE ENGINE OIL FILTER TO THE ENGINE IN THESE VEHICLES MAY HAVE BEEN MANUFACTURED TO BELOW SPECIFICATION STRENGTH. AS A RESULT, THE BOLT MAY BREAK AT THE OIL FILTER ATTACHMENT POINT AND CAN CAUSE AN ENGINE OIL LEAK.
The risk: IF THERE IS AN ENGINE OIL LEAK, THE ENGINE OIL PRESSURE WOULD DROP AND THE ENGINE COULD SEIZE, INCREASING THE RISK OF A CRASH.
The remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE CONNECTOR BOLTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 30, 2012. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
NISSAN NORTH AMERICA, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Jan 26, 2021

AIR BAG SENSOR WILL NOT ALLOW AIRBAGS TO DEPLOY NISSAN CLAIMS THIS IS NOT PART OF THE RECALL FOR NHSTA: 20V-188 AIR BAG LIGHT IS ALWAYS ON AND DISABLES THE AIR BAGS. -98820-1PD9B O SPO SENSOR-SID

NHTSA ID
11390110
Incident
Jan 19, 2021
Mileage
41,000 mi
Electrical
Filed Aug 3, 2018

FAN MOTOR WHICH BLOWS THE FAN WHEN THE AC IS TURNED ON, KEEPS TRIPPING THE FUSE. 3 FUSES, THEY LAST FOR ABOUT 5 SECONDS BEFORE BLOWING, AND THE FAN NO LONGER WORKS.

NHTSA ID
11115606
Incident
Jul 27, 2018
Mileage
55,000 mi
Airbags
Filed Sep 21, 2016

TL* THE CONTACT OWNS A 2014 (NA) NISSAN NV3500. WHEN THE PASSENGER DOOR WAS CLOSED, THE PASSENGER DOOR AND SEAT AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ISSUED AN INVESTIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

NHTSA ID
10908424
Incident
Aug 27, 2016
Mileage
54,000 mi
Powertrain (other)
Filed Oct 16, 2014

TL* THE CONTACT OWNS A 2012 NISSAN NV. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V095000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE AND DID NOT HAVE AN ESTIMATED DATE FOR PART AVAILABILITY. THE CONTACT MENTIONED THAT THE PART WAS NOT AVAILABLE FOR A YEAR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10645018
Incident
Apr 1, 2013
Other / unspecifiedTires & wheels
Filed Jun 28, 2014

ON 5/23 AT THE 30000 MI SERVICE FOR MY 2012 NISSAN NV 2500 VAN, THE JIM CLICK NISSAN ROTATED THE TIRES BUT FAILED TO ADJUST THE TIRE PRESSURE (50 PSI FRONT AND 80 PSI REAR) AND FAILED TO RESET THE TPMS. AS A RESULT I WAS 30 PSI UNDER INFLATED IN THE REAR TIRES ON A HEAVILY LOADED VAN AND THE TPMS WAS UNABLE TO DETECT THIS. EVEN THOUGH I THOUGHT THE TIRES LOOKED LOW, AND I CHECKED THE TPMS WHILE DRIVING (ONLY WAY IT WORKS) AND SAW 77/78 PSI AND THOUGHT THE PRESSURE WAS FINE, NOT REALIZING THE TPMS WAS GIVING ME THE FRONT TIRE PRESSURE, 30 PSI OVER INFLATED. I CHECKED THE TPMS AGAIN WITH THE SAME RESULT. FINALLY, I CHECKED THE PRESSURE MANUALLY AND CORRECTED THE PRESSURE BUT WAS UNABLE TO RESET THE TPMS. HAD THE DEALER NOT ADJUSTED THE PRESSURE OR NOT RESET THE TPMS, THIS WOULD HAVE BEEN DETECTED. FAILING TO DO BOTH PUT ME AT RISK OF A BLOW OUT AND SERIOUS ACCIDENT. *TR

NHTSA ID
10606699
Incident
Jun 5, 2014
Mileage
30,000 mi
Powertrain (other)
Filed Aug 21, 2013

2012 NISSAN NV 2500. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP REGARDING RECALL REPAIR. *SMD THE CONSUMER STATED IN ORDER TO GET TO THE DEALER, IT WAS A 100 MILE DRIVE, AS HIS LOCAL DEALER DOESN'T WORK ON HIS MODEL. THE CONSUMER INFORMED THE DEALER HE WANTED TO WAIT FOR THE VEHICLE, BUT THE DEALER STATED THEY COULD NOT GIVE HIM A TIME FRAME ON WHEN THE VEHICLE WOULD BE READY. HOWEVER, ACCORDING TO THE RECALL NOTICE, THE REPAIR WOULD ONLY TAKE LESS THAN AN HOUR TO PERFORM.

NHTSA ID
10536628
Incident
Jul 17, 2013
Powertrain (other)
Filed Mar 30, 2013
Crash reported

TRANSMISSION SHOWS THAT THE VEHICLE IS IN PARK BUT KICKS BACK INTO REVERSE AND ROLL BACK DAMAGING DRIVERS DOOR. *TR

NHTSA ID
10505034
Incident
Mar 26, 2013
Mileage
14,115 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB09-131C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB10-066C

ELECTRICAL SYSTEM

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-107G

ELECTRICAL SYSTEM

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-027D

ELECTRICAL SYSTEM

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB09-081K

VISIBILITY/WIPER

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Nissan NV by model year
YearComplaintsRecallsInvestigationsIssue Index
2021300—
2020100—
2019610—
2018111048.0
2017020—
2016171036.9
2015610—
2014102045.0
2013930—
2012Viewing740—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.