RoadVitals

2017 Kenworth T680

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Feb 3, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
11
Latest Feb 23, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2017 Kenworth T680, most frequently naming the brakes, driver assistance and engine categories. 11 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 77 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes666.7%
  • Driver assistance111.1%
  • Engine111.1%
  • Tires & wheels111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

11 campaigns cover this model year

View all 11

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V145000

SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

Feb 23, 2024
936 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
The risk: Insufficient air volume can reduce braking performance and increase the risk of a crash.
The remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.
PACCAR IncorporatedManufacturer number 24KWDView on NHTSA.gov
21V00N000

ELECTRICAL SYSTEM:WIRING

Dec 29, 2021
1,107 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses power.
The risk: The operator may be unaware of a system malfunction or the presence of excessive methane levels, increasing the risk of injury or fire.
The remedy: Dealers will re-wire the warning alarm, free of charge. Owner notification letters were mailed December 1, 2022. Owners may contact Peterbilt customer service at 1-940-591-4220, and Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 21KWH and 21PBN.
PACCAR IncorporatedManufacturer number 21KWH and 21PBNView on NHTSA.gov
20V593000

SERVICE BRAKES, AIR:ANTILOCK

Sep 28, 2020
1,416 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2016-2021 Kenworth T680 trucks equipped with a 2.1m Cab and WABCO 6S/6M ABS brake system with drum brakes. The brake systems were manufactured with a standard rear-brake ABS modulator valve instead of a quick release valve, which may exceed the intended service-brake release timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
The risk: Longer than expected service-brake release timing may lengthen vehicle stopping distance, increasing the risk of a crash.
The remedy: PACCAR will notify owners, and dealers will replace the standard rear-brake, ABS modulator valve with a quick release valve, free of charge. The recall began November 30, 2020. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 20KWD.
PACCAR IncorporatedManufacturer number 20KWDView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE21018ClosedPreliminary Evaluation

Haldex Brake Chamber Failures

Opened Jul 16, 2021
Closed Oct 10, 2025

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE21018) based on eleven Vehicle Owner Questionnaires (VOQ). These VOQs included seven wheel-end fires on various Kenworth and Peterbilt trucks.Several of the VOQs were submitted by a maintenance facility stating that the fires were due to power spring fractures within brake chambers manufactured by Haldex Commercial Vehicle Systems (Haldex). According to the reports, the fractured spring punctured the brake chamber diaphragm, resulting in a partial loss of compressed air to the park brakes, causing the brakes to drag and overheat. ODI sent an information request letter to Haldex on August 3, 2021. On October 17, 2021, Haldex submitted a complete response. In this investigation, ODI analyzed thousands of warranty claims as well as fleet reports of brake chamber replacements. ODI gathered information from multiple vehicle manufacturers and reviewed legal testimony alleging defects and laboratory reports that raised concerns about spring failures initiated by corrosion. ODI found that spring failures were often detectable as soon as they occurred. In the subject incidents, after detecting the failures, some operators continued driving to a maintenance facility rather than stopping and waiting for a mobile technician to address the issue, increasing the risk of fire. While over twenty entities purchased the subject component from Haldex, the VOQs that ODI received involved only PACCAR vehicles. Haldex completed replacement campaigns for several fleets operating PACCAR vehicles, reducing the risk of further failures. Brake chambers have a limited service life. Industry guidance generally recommends replacement every two to four years depending on operating conditions, with some manufacturers and fleets recommending even shorter intervals. Vehicles operating in salt-belt states—where the majority of VOQs originated—require more frequent replacement than vehicles in less corrosive environments. Haldex’s standard warranty is four years and unlimited mileage. ODI determined that the average time in service for warranty claims was 4.9 years and 260,000 miles. Currently, all of the chambers subject to this investigation are between five and ten years old. Given the absence of recent failures and because the subject components are now older than their expected service life, ODI is closing this investigation. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

PARKING BRAKE:DRIVELINE:AIR:CHAMBER

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 9
Tires & wheels
Filed Feb 3, 2025

The contact owns a 2017 Kenworth T680 equipped with Michelin Tires, Tire Line: X-One Line Grip, Tire Size: 445/50R/22.5, DOT Number: (N/A). The contact stated while driving 8 MPH, on the Interstate 75, the second tire on the passenger’s side experienced a blowout. There was no warning light illuminated. The contact stated that the vehicle spun out of control and the truck axle struck the second passenger’s side tire and rim. The contact drove the vehicle to Southern Tire Mart at Pilot, where the tire and the rim were replaced. The tire was a replacement tire. The manufacturer was notified of the failure and referred the contact to the tire manufacturer. The tire manufacturer was notified of the failure. The tire failure mileage was unknown. The vehicle failure mileage was 692,920.

NHTSA ID
11640446
Incident
Jan 22, 2025
Mileage
692,920 mi
Engine
Filed Aug 3, 2022

The contact owns a 2017 Kenworth T680. The contact stated while driving downhill at 65 MPH, the check engine warning light and other unknown warning lights illuminated. The "Engine Failure. Stop Vehicle" message and other messages were displayed. The vehicle lost motive power. The contact was able to pull to the side of the road. The contact was unable to restart the vehicle after several attempts. The contact opened the hood of the vehicle and noticed that fuel was leaking. The contact then turned off the ignition and the fuel stopped leaking. The contact then noticed that the fuel line that went from the fuel pump to the engine compartment had ruptured. The contact contacted an independent mechanic who arrived at the scene. The independent mechanic replaced the fuel line. The contact was able to start the vehicle and continued driving. The contact referenced NHTSA Campaign Number: 18V657000 (Engine and Engine Cooling). The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 457,000.

NHTSA ID
11477355
Incident
Aug 2, 2022
Mileage
457,000 mi
Brakes
Filed Aug 16, 2018

REPAIRED FOR TRACTOR BROKE DOWN WHILE DRIVING DOWN INTERSTATE COMPLAINT OF TRACTOR WILL NOT MOVE ROAD CALL FOR TRANSMISSION COMPLAINT NOT SHIFTING FOUND NOT A TRANS PROBLEM AND THAT BRAKES LOCKED UP WHILE IN DRIVING LANE, PINCHED OFF LINES TO GET TRUCK OUT OF TRAFFIC, REPLACED LEFT REAR HALDEX BRAKE CAN FOR LEAKING AIR CHECKED FOR FLAT SPOTS ON TIRE OK

NHTSA ID
11120375
Incident
Feb 8, 2018
Mileage
146,811 mi
Brakes
Filed Aug 14, 2018
Fire reported

DRIVER DRIVING DOWN HYWAY AND WHEEL END STARTED SMOKING, DRIVER STOPED AND FOUND HALDEX BRAKE CHAMBER LEAKING AIR CAUSING BRAKE TO APPLY ON THIER OWN WHICH RESULTING IN 1 WHEEL END SMOKING THE BRAKES CHANGED OUT BRAKE CHAMBER AND ALL BURNT PARTS

NHTSA ID
11119976
Incident
Mar 2, 2018
Mileage
190,416 mi
Brakes
Filed Aug 14, 2018
Fire reported

WHILE DRIVING DOWN HYWAY WHEEL END STARTED SMOKING, DRIVER STOPPED AND FOUND HALDEX BRAKE CAN LEAKING AIR CAUSING THE BRAKES TO DRAG AND OVERHEAT

NHTSA ID
11119975
Incident
May 30, 2018
Mileage
254,364 mi
Brakes
Filed Jul 9, 2018
Fire reported

DRIVER DRIVING DOWN ROAD IN ILLIONOIS RIGHT FRONT DRIVE AXLE WHEEL END BRAKES STARTED SMOKING WHEN BRAKE NOT DEPRESSED, DRIVER STOPPED FOUND BOTH TIRES IN TACT AND FULLY INFLATED THEN TIRES STARTED ON FIRE WHILE PARKED AND COULD NOT BE EXTINGUISHED TOTAL LOSS OF TRUCK TRAILER AND LOAD, CALLED IN FIRE TEAM DETERMINED HALDEX BRAKE CHAMBER ON RIGHT REAR FAILED AND CAUSE THE LOSS OF AIR PRESSURE IN THE BRAKING SYSTEM BRAKE DRUMS SHOWED EXTREME HEAT DURING THE INSPECTION RESULTING IN THE FIRE, JOINT INSPECTION WITH HALDEX REVELED KNOWN ISSUES WITH THE BRAKE CHAMBER SPRING , BRAKE CHAMBER WAS DISARMED FOR INSPECTION AND WAS FOUND THE SPRING HAD BROKEN AND PUNCTURED THE DIAPHRAM CAUSING THE LOSS OF AIR PRESSURE AND UNCONTROLLABLE BRAKE APPLICATION WHILE DRIVING AT HYWAY SPEEDS, BROKEN PARKING SPRINGS IN THE HALDEX GOLD CHAMBER WITH NO KNOWN FIX

NHTSA ID
11110399
Incident
May 2, 2018
Mileage
424,655 mi
Brakes
Filed Jul 9, 2018
Fire reported

DRIVER DRIVING DOWN FLAT HYWAY AND BRAKES STARTED SMOKING TRUCK STARTED ON FIRE, FIRE DEPTMENT WAS ABLE TO GET THE FIRE UNDER CONTROL BEFORE TOTAL LOSS OF TRUCK AND TRAILER, 36,000 DAMAGE TO TRUCK PLUS THE DAMAGE TO TRAILER CALLED IN HALDEX TECH REP DURING INVESTIGATION FOUND LEFT REAR HALDEX BRAKE CHAMBER FAILED WHICH RESULTED IN A LOSS OF AIR PRESSURE AND CAUSING THE BRAKES TO DRAG AT HYWAY SPEEDS CAUSING THE WHEEL END FIRE, BRAKE CHAMBER WAS LATER REMOVED AND DISARMED AND INSPECTED AND FOUND SPRING HAD BROKEN PUNCTURING THE AIR DIAPHRAGM CAUSING THE FIRE AND LOSS KNOWN DEFECT WITH THIS GOLD SEAL HALDEX BRAKE SPRING

NHTSA ID
11110398
Incident
Feb 22, 2018
Mileage
209,000 mi
Brakes
Filed Jul 9, 2018
Fire reported

DRIVER DRIVING DOWN FLAT ROAD NEAR YUBA CITY CA, BRAKES STARTED SMOKING HEAT BLEW TIRE AND STARTED TIRES ON FIRE COMPLETE LOSS OF TRUCK AND TRAILER DEEMED HALDEX GOLD SEAL BRAKE CAN FAILURE THOUGHT TO HAVE CAUSED FIRE AND LOSS

NHTSA ID
11110394
Incident
Jan 22, 2018
Mileage
205,893 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

E311

ENGINE

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.

26-035

POWER TRAIN

Updated Eaton's TAIB0885EN Bulletin link.

02-177

ELECTRICAL SYSTEM

Troubleshooting procedures for 2.1m cab power windows are now available.

45-070

ENGINE

The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.

14-034

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

E326

ELECTRICAL SYSTEM; ENGINE

EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kenworth T680 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027020—
2026020—
2025090—
2024470—
2023990—
20222100—
2021070—
2020880—
2019891—
20181115158.6
2017Viewing9111—
20166161—
20158111—
20141013049.9
20130130—
2012020—
2011020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.