RoadVitals

2024 Kenworth T680

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Mar 13, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Sep 2, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2024 Kenworth T680, most frequently naming the driver assistance, electrical and interior & seats categories. 7 safety recalls have been issued covering this model year; and 59 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance116.7%
  • Electrical116.7%
  • Interior & seats116.7%
  • Powertrain (other)116.7%
  • Tires & wheels116.7%
  • Visibility116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Sep 2, 2025
18,332 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T680, T880, and W990 trucks. The 15-inch digital display may fail to display warning lights or vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 121, "Air Brake Systems."
The risk: An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
The remedy: Dealers will update the vehicle display software, free of charge. Owner letters were mailed October 27, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888. PACCAR's number for this recall is 25PACG.
PACCAR IncorporatedManufacturer number 25PACGView on NHTSA.gov

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

Jun 26, 2025
56,260 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T480, T680, T880, W990, Peterbilt 520, 536, 537, 548, 567, 579, 589, 2025 Kenworth T180, Peterbilt 535, 2025-2026 Kenworth T280, T380 and L770 vehicles. The tail brake light, upper and lower beam headlights, reverse light, and turn signal may not illuminate as intended. In addition, the lift axles, if lowered, may revert to a raised position, or oscillate up and down when the signal warning lights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
The risk: Delayed and unsteady headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash. In addition, an unexpected position change of the lift axles may increase the risk of injury.
The remedy: Dealers will update the VCU software, free of charge. Owner letters were mailed August 19, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's number for this recall is 25PACF.
PACCAR IncorporatedManufacturer number 25PACFView on NHTSA.gov

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Mar 24, 2025
238 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2022-2025 Peterbilt 520, 579, and 2021-2025 Kenworth T680 trucks. The high voltage (HV) contactors may open, causing a sudden loss of high voltage and a loss of drive power.
The risk: A loss of drive power increases the risk of a crash.
The remedy: Dealers will update the software and replace the electrical harness, free of charge. Owner notification letters were mailed May 13, 2025. Owners may contact Peterbilt's customer service at 1-940-591-4220 and Kenworth's customer service at 1-425-828-5888. PACCAR's numbers for this recall are 25PBC and 25KWC.
PACCAR IncorporatedManufacturer number 25PBC and 25KWCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Mar 13, 2026

The contact owns a 2024 Kenworth T680. The contact stated that while operating the vehicle and pressing the wiper fluid button, the wiper fluid did not immediately spray, and the contact was unable to immediately clean the front windshield. The contact stated that after several attempts, the wiper fluid sprayer operated normally. Later, the front windshield wipers malfunctioned. The contact stated that when the front windshield wipers were activated in the continuous setting, the wipers were randomly delayed. Also, while activating the turn signal the wipers were erroneously delayed. The vehicle was taken to the local dealer, who diagnosed an electrical short in the wiper and turn signal mechanism, and that the mechanism needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures. The failure mileage was approximately 30,000. The VIN was not available.

NHTSA ID
11724056
Incident
Mar 1, 2024
Mileage
30,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Mar 18, 2025

I am reaching out to you for this recall #24KWE, for the right hand stalker shifter. My truck is a 2024 kw t680. I am having this issue with my truck multiple times now and when I brought it to my dealer mhc of mcdonough,ga they said this recall is no longer active but we are having this major issue which can cause an accident at no giving time when the vehicle stops and is disabled.please reach out to me about this situation,also my truck only has 88,205 miles as of today.the estimated quote was done by the service shop to do the job which alot of kenworth owners went thru.thank you

NHTSA ID
11649048
Incident
Feb 28, 2025
Tires & wheels
Filed Nov 4, 2024

Tread of the tire delaminated, similar to what a recap would do. This happened at 43,476 miles +or- the first time. This incident occurred In Anton, Texas. My driver got stopped safely and the tire was still inflated. Moved the truck about a 100 yards to be in safer spot and the tire then went flat. Had tire replaced with Identical tire by Loves of Lubbock, TX. Had driver bring the bad tire in, as had never seen in 18 years in business a tire do this. I have tire in my possession. At 53, 456 miles, right at 10,000 miles the newly replaced tire, did the basic same thing. A 3" piece came out of the center of tire for the complete circumference of the tire. Driver got stopped safely. recovered the piece which was still in one piece. experiencing what we did before, I had him take pictures of the tire with it still inflated and had him check the air pressure with a gauge. Tire was at 130 lbs warm with our normal cold setting being 122-123. This incident occurred near Taft, CA so I learned of Tyack Tires and Had 2 new Michelins put on and had driver bring both tires off the front back along with the center piece. I have tire in my possession. My dealer sent tires and center piece to Goodyear for damage claims, as both times it destroyed the entire fender linings and headlight. Goodyear declined damages stating "Over Deflection", which is chronic underinflation, but that is not the case. I had request in writing for my tires to be returned along with the piece. They shipped tires back without the piece, I requested the piece again and received an email stating there was no piece. My dealer says it was sent to them that it was placed inside the tire that it came off of. I've been doing business with this dealer over 16 years, maybe closer to 18. I have pictures of the tires and piece and all damages. I had the same steer tires replaced on the twin to this truck, VIN ending in [XXX] , with new Michelins as well. I have 3 undamaged tires as well. All can be Inspected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN

NHTSA ID
11623553
Incident
Jun 30, 2024
Interior & seats
Filed Nov 1, 2024

Driver seat back is defective and will not support driver properly. The seat back will bend and twist if pressure is applied to it. Putting the driver in an unsafe driving position where the torso is contorted. Four out of four trucks have the same issue with this OE seat. There is no advance warning of when the seat will fail. The issue has been discussed with Kenworth and no resolution has been found as of this time. We have four tractors that are having this same issue, the corresponding VIN numbers are: [XXX] , [XXX] , [XXX] , [XXX] . With the issue occurring on all four of our trucks, we believe this is not an isolated issue and is common with this OE seat. The defect has occurred under light use with no involvement in an accident, which leads to the belief that in an actual emergency it would fail completely. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11623084
Incident
Aug 26, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

43-089

ENGINE

This optional software update is expected to be available on 08/07/26 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

43-089

ELECTRICAL SYSTEM; ENGINE

An optional software update is expected to be available on or after 07/31/26 for chassis equipped with EPA 2024 engine model year (EMY) 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

43-088

ENGINE

This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

41-029

ENGINE

Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter housings.

E316

ENGINE

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.

E318

ENGINE

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-division repairs.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kenworth T680 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027020
2026020
2025090
2024Viewing470
2023990
20222100
2021070
2020880
2019891
20181115158.6
20179111
20166161
20158111
20141013049.9
20130130
2012020
2011020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.