RoadVitals

2023 Kenworth T680

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Mar 13, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest Mar 24, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2023 Kenworth T680, most frequently naming the powertrain (other), brakes and driver assistance categories. 9 safety recalls have been issued covering this model year; and 74 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)436.4%
  • Brakes19.1%
  • Driver assistance19.1%
  • Other / unspecified19.1%
  • Suspension19.1%
  • Tires & wheels19.1%
  • Body & structure19.1%
  • Visibility19.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

9 campaigns cover this model year

View all 9

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V181000

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Mar 24, 2025
238 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2022-2025 Peterbilt 520, 579, and 2021-2025 Kenworth T680 trucks. The high voltage (HV) contactors may open, causing a sudden loss of high voltage and a loss of drive power.
The risk: A loss of drive power increases the risk of a crash.
The remedy: Dealers will update the software and replace the electrical harness, free of charge. Owner notification letters were mailed May 13, 2025. Owners may contact Peterbilt's customer service at 1-940-591-4220 and Kenworth's customer service at 1-425-828-5888. PACCAR's numbers for this recall are 25PBC and 25KWC.
PACCAR IncorporatedManufacturer number 25PBC and 25KWCView on NHTSA.gov
24V915000

ELECTRICAL SYSTEM:SOFTWARE; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Dec 9, 2024
220,764 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
The risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
The remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
PACCAR IncorporatedManufacturer number 24KWL 24PBLView on NHTSA.gov
24V190000

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Mar 20, 2024
70,509 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
The risk: A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.
PACCAR IncorporatedManufacturer number 24PBE/24KWEView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 9
Visibility
Filed Mar 13, 2026

The contact owns a 2023 Kenworth T680. The contact stated that while operating the vehicle and pressing the wiper fluid button, the wiper fluid did not immediately spray, and the contact was unable to immediately clean the front windshield. The contact stated the after several attempts the wiper fluid sprayer operated normally. Later, the front windshield wipers malfunctioned. The contact stated that when the front windshield wipers were activated in the continuous setting, the wipers were randomly delayed. Additionally, while activating the turn signal and the wipers the features were delayed. The vehicle was taken to the local dealer who diagnosed an electrical short in the wiper and turn signal mechanism, and that the mechanism needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 205,000. The VIN was invalid.

NHTSA ID
11724047
Incident
Mar 13, 2026
Mileage
205,000 mi
Powertrain (other)
Filed Feb 18, 2026

I have 2 Kenworth trucks VIN [XXX] and [XXX] both on recall NHTSA 24V190. The recalls have been performed my issue is with reimbursement for prior replacement for the recalled parts. I have attached emails from Paccar as well as the invoices for the replacement of the recalled parts. Any help you can provide is appreciated as I'm not getting anywhere with Paccar or the dealers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11718845
Incident
Jan 12, 2026
Tires & wheels
Filed Sep 9, 2025

The contact owns a 2023 Kenworth T680 equipped with Goodyear Tires, Tire Line: Endurance, Tire Size: 297/75/R22.5, DOT Number: 1MC37L1BW0624. The contact stated that while driving 65 MPH, there was an abnormal sound coming from the front passenger’s side of the vehicle, and afterwards, the contact felt heavy vibrations coming from the steering wheel. After a visual inspection, the contact observed that the front passenger’s side tire casing had separated from the tread. The tires were taken to an independent mechanic, who failed to provide a diagnosis. The tire was replaced by Roadside Assistance. The manufacturer was not notified of the failure. The vehicle failure mileage was 362,000, and the tire failure mileage was 50,000.

NHTSA ID
11685999
Incident
Sep 9, 2025
Mileage
362,000 mi
BrakesPowertrain (other)
Filed Oct 23, 2024
Crash reported1 injury reported

The contact owns a 2023 Kenworth T680 with the camper attached. The contact stated that the ABS warning light was illuminated before the failure. The contact stated that while standing behind the passenger side seat in between the sleeper portion and the cab, there was an abnormally loud popping sound detected. The vehicle began to move and crashed into the door of an unknown tractor-trailer cab. The vehicle had been parked for approximately 45- 60 minutes before the crash. The contact had to seek medical assistance from a therapist due to the incident. There was no report of fire, airbag deployment, or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 25,000.

NHTSA ID
11621540
Incident
Jul 18, 2024
Mileage
25,000 mi
Powertrain (other)
Filed Aug 5, 2024

The contact owns a 2023 Kenworth T680. The contact received notification of NHTSA Campaign Number: 24V190000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The contact stated that while driving at an undisclosed speed, the transmission was not operating properly. The contact stated that the vehicle downshifted unexpectedly with the transmission fault warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 338,388. The VIN was not available.

NHTSA ID
11606528
Incident
Aug 5, 2024
Mileage
338,388 mi
Driver assistance
Filed Jun 1, 2023

The contact's employer owns a 2023 Kenworth T680. The contact stated that while driving at 55 MPH with the Lane Departure Mitigation System activated, and the brakes were applied unintendedly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

NHTSA ID
11524865
Incident
May 15, 2023
Mileage
135,000 mi
Suspension
Filed Apr 10, 2023

Spacer between U-Bolt and Leaf spring which binds front suspension system with steering axle has sifted towards front side I have two units with same problem on both of those in brought in 2022 march . Same alike unit bought by one of my friend gets same problem attaching some pictures of both unit to get more specific. Thanks

NHTSA ID
11516293
Incident
Mar 1, 2023
Body & structure
Filed Mar 21, 2023

The contact owns a 2023 Kenworth T680 Heavy Truck. The contact stated that while driving at various speeds, the vehicle would inadvertently pull aggressively to the right without warning. The contact stated that the sub frame was detached and not centered. The vehicle was taken to an independent mechanic and the driver's side shift stalk was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 18,011.

NHTSA ID
11512947
Incident
Aug 27, 2022
Mileage
18,011 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

43-088

ENGINE

This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

41-029

ENGINE

Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter housings.

E335

ENGINE

7/17/2026: Removed filter on KW Chassis List.

E318

ENGINE

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-division repairs.

E316

ENGINE

The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.

43-088

ENGINE

"The software is not yet available. The bulletin will be updated when more information is available."

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kenworth T680 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027020—
2026020—
2025090—
2024470—
2023Viewing990—
20222100—
2021070—
2020880—
2019891—
20181115158.6
20179111—
20166161—
20158111—
20141013049.9
20130130—
2012020—
2011020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.