RoadVitals

2014 Kenworth T680

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Feb 4, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
13
Latest Apr 6, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 10 NHTSA owner-reported complaints for the 2014 Kenworth T680, most frequently naming the visibility, engine and powertrain (other) categories. 13 safety recalls have been issued covering this model year; and 42 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility425.0%
  • Engine318.8%
  • Powertrain (other)212.5%
  • Electrical212.5%
  • Driver assistance212.5%
  • Fuel system16.3%
  • Brakes16.3%
  • Steering16.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

13 campaigns cover this model year

View all 13

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V199000

ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Apr 6, 2020
460,515 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
The risk: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
The remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
PACCAR IncorporatedManufacturer number 20pbc AND 20KWBView on NHTSA.gov
18V816000

EXTERIOR LIGHTING

Nov 16, 2018
1,619 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2013-2019 Kenworth T680 and T880 and Peterbilt 579 trucks, greater than 30 feet long and equipped with side extender mounted intermediate marker lamp/turn signals that do not include a reflex reflector. Since both intermediate side marker lamps and reflex reflectors are required, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Missing reflex reflectors can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
The remedy: PACCAR will notify owners and dealers will install reflex reflective tape, free of charge. The recall began January 15, 2019. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's number for this recall is 18KWF, and 18PBC.
PACCAR IncorporatedManufacturer number 18KWF & 18PBCView on NHTSA.gov
17V471000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; EXTERIOR LIGHTING

Jul 25, 2017
5,731 units potentially affected
The defect: PACCAR Incorporated (PACCAR) is recalling certain 2013-2017 Peterbilt 567 and 579 Kenworth T680 and T880 trucks equipped with optional spotlights. The spotlight circuit may not be adequately protected in the event of a short.
The risk: A short in the spotlight circuitry may increase the risk of a fire at the cab fuse block.
The remedy: PACCAR will notify owners, and dealers will change the polyfuse switch in the spotlight circuit to a standard fuse, free of charge. The recall began on September 19, 2017. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 17KWC and 717-B.
PACCAR IncorporatedManufacturer number 17KWC and 717-BView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 10
Electrical
Filed Feb 4, 2022
Fire reported

This Truck Was Park. The Paccar Engine MX13 and Chassis Harness from the Driver Side Shortaged, causing a Fire in the back of the engine and ABS Harness under the Steering Shaft. Plástic and Rubber wire insulation Melted with the fire causing it to drip on top of the water seperator cap which resulted in a fuel flame that caused even more damage throughought the outstanding components. This problem could've resulted in total loss of the unit.

NHTSA ID
11450487
Incident
Jan 29, 2022
EngineFuel system
Filed Mar 3, 2020

APPARENTLY THERE IS A FAILURE OF THE FUEL PUMP IN MOST MODELS OF THIS CUMMINS ISX15 MOTOR, THA WHEN IT DOES FAIL, SHUTS THE TRUCK DOWN ON HIGHWAY, OR WORSE, LIK EIT DID TO ME....SEND METAL SHAVINGS INTO THE REST OF THE MOTOR DESTROYING THE MOTOR. THERE HAVE BEEN RECALLS FOR CERAMIC PLUNGERS, WHICH I DON'T HAVE...AND RECALLS ON MANY YEARS THIS MODEL WAS MANUFACTURED. I HAVE AN EXTENDED MAJOR COMPONENT WARRANTY THAT CUMMINS WILL NOT HONOR SINCE THE FUEL PUMP FAILURE IS NOT COVERED.....DEALER HAS WITNESSED MANY FAILURES OF THE FUEL PUMPS AND NOT ALWAYS COVERED...EVEN THOUGH REPAIR OR REPLACEMENT OF ENGINE IS IN EXCESS OF $20000 TO $35000 FOR A NEW REPLACEMENT. THIS NEEDS TO BE ADDRESSED WITH CUMMINS !!

NHTSA ID
11315835
Incident
Mar 3, 2020
Mileage
592,000 mi
EnginePowertrain (other)
Filed Jun 18, 2019

A VIBRATION IS FELT DURING WARM UP AND BECOMES VERY NOTICEABLE AFTER SHIFTING INTO 8TH GEAR. IF THE AIR COMPRESSOR KICKS IN WHILE THE ENGINE IS BELOW 1300 RPMS THIS ALSO INCREASES THE VIBRATION , AGAIN REAL BAD SHIFTING INTO 8TH AND AIR COMPRESSOR RUNNING .NOTE: I JUST BOUGHT THIS TRUCK FROM KENWORTH SALES COMPANY , SALT LAKE CITY, UT I AINT EVEN PUT 2,000 MILES ON THE TRUCK, WHAT KINDA OF DECEITFUL ETHICS VIOLATIONS ARE PRACTICED FROM THIS DEALERSHIP?

NHTSA ID
11220806
Incident
Jun 15, 2019
Mileage
480,050 mi
Driver assistanceElectricalEngine
Filed Jun 2, 2018

BUNK WIRING HARNESS IS SHORTING OUT CAUSING TRUCK TO NOT BE ABLE TO SHUT OFF WITH THE KEY....AND ALSO CAUSING PROBLEMS WITH THE DEF SYSTEM....SHOPS ARE TELLING US THAT THERE ARE TRUCKS BURNING DOWN FROM THIS FAULTY HARNESS...AND THERE HAS BEEN A RECALL FOR THIS BUT KENWORTH IS NOT FIXING THIS HARNESS AND EXPECTS THE OWNER TO FIX IT ....

NHTSA ID
11099334
Incident
Jan 18, 2018
Mileage
500,000 mi
BrakesDriver assistancePowertrain (other)
Filed Mar 3, 2017

THIS TRUCK IS A MISBUILD FROM THE FACTORY ON THE BRAKE SYSTEM PLUMBING. I AM CONCERNED OTHER UNITS MAY ALSO HAVE BEEN BUILT WRONG. THE TRACTION CONTROL LOCKS UP THE FRONT DRIVE AXLE BRAKES WHEN THE TRUCK SPINS A TIRE AND KILLS THE ENGINE CAUSING DAMAGE TO THE DIFFERENTIAL AND LOSS OF CONTROL OF THE VEHICLE. I HAVE IDENTIFIED THAT THE SERVICE BRAKE AIR LINES ARE HOOKED UP INCORRECTLY FROM THE FACTORY, NOT GOING THROUGH THE ABS MODULATOR VALVE. THIS ALLOWS FULL BRAKE APPLICATION TO THE FRONT DRIVE AXLE SERVICE BRAKES WHEN THE TRACTION CONTROL ENGAGES. IT ALSO MAKES THE TRUCK SO THE ABS BRAKE FUNCTION IS NOT ABLE TO FUNCTION. WE HAVE BLOWN APART 2 FRONT DIFFERENTIAL UNITS RENDERING THE TRUCK UNABLE TO MOVE. OFTEN WHEN THIS HAPPENS IT KILLS THE ENGINE SO NOW YOU ALSO LOOSE POWER STEERING CONTROL. THIS IS AN EXTREMELY UNSAFE AND ILLEGAL BUILD ON THIS TRUCK. ABS IS REQUIRED BY DOT LAW AND THIS TRUCK DOES NOT HAVE FULL ABS FUNCTION. I HAVE CONTACTED BENDIX, THE MAKER OF THE ABS AND TRACTION CONTROL THEY HAVE CONFIRMED THE WAY THIS IS HOOKED UP WILL CAUSE THE BRAKES TO LOCK UP. I HAVE ATTACHED PICTURES OF THE VALVE, YOU WILL NOTICE THAT ONE AIR LINE COMES FROM THE MODULE WHICH GOES TO THE REAR BRAKE. THE OTHER AIR LINE COMES DIRECTLY OUT OF THE ATR6 BRAKE VALVE, THIS LINE GOES DIRECTLY TO THE FRONT DRIVER SERVICE BRAKE. IT SHOULD ALSO BE RUN THROUGH THE MODULATOR VALVE FOR PROPER FUNCTION. THIS HAS HAPPENED AT ALL SPEEDS IN ICY SITUATIONS. IT HAS HAPPENED ON MOUNTAIN PASSES AND LEAVES THE DRIVER WITH NO CONTROL. URGENT ACTION REQUIRED PLEASE. THIS HAS BEEN GOING ON FOR 3 YEARS, WE HAVE SPENT MANY HOURS TRYING TO FIGURE OUT WHY THIS TRUCKS BRAKES LOCK UP. WE HAVE THE KENWORTH DEALER ALSO LOOK AT IT AND THEY DID NOT FIND THE ISSUE EITHER. CURRENTLY THIS TRUCK IS AT THE KENWORTH DEALER WITH A REQUEST FOR THEM TO REPAIR IT AND REIMBURSE US OUR COSTS.

NHTSA ID
10958529
Incident
Apr 14, 2014
Mileage
65,547 mi
Visibility
Filed Feb 7, 2017

THE DEFROST DOOR HAS BROKEN IN THIS VEHICLE FOR A SECOND TIME. THE KENWORTH DESIGN IS PROBLEMATIC AND EVEN THE NEW PARTS ONLY FIX THIS FOR A SHORT TIME. DRIVER NO LONGER HAS DEFROST WHEN THIS HAPPENS MAKING IT AN UNSAFE DRIVING SITUATION. VEHICLE WAS IN MOTION AT THE TIME IT BROKE.

NHTSA ID
10950084
Incident
Feb 7, 2017
Mileage
423,057 mi
Visibility
Filed Jan 31, 2017

THE DEFROST DOOR BROKE ON THIS TRUCK LEAVING THE DRIVER STRANDED WITH NO DEFROST AND ABILITY TO SAFELY DRIVE THE VEHICLE UNTIL THE WINDOWS CLEARED OFF. THE DEFROST DOORS IN THE T680 IS WEAK AND BREAKS OFTEN LEAVING THE DRIVER WITHOUT ANY DEFROST CAUSING HIS VISIBILITY TO DECREASE IN AN UNSAFE MANNER. KENWORTH HAS BEEN UNWILLING TO ADDRESS THIS ISSUE AND REPAIR IT. WHEN I CONTACTED OUR DISTRICT SERVICE MANAGER HE KNEW THE PART NUMBER OF THE REPLACEMENT DOOR ASSEMBLY AND STATED IN AN EMAIL BACK TO ME THAT KENWORTH HAS IDENTIFIED THE ISSUE AND IS WORKING TO FIX IT ON FUTURE MODELS. LABOR TO REPAIR THIS IS OVER $3000 AND THE PART IS ANOTHER $886. WE HAVE 12 OF THESE VEHICLES, SO FAR 5 OF THE 12 HAVE BROKEN LEAVING MORE THAN ONE DRIVER STRUGGLING TO GET OFF THE HIGHWAY BEFORE HIS WINDOW FOGGED UP SO BAD HE BECAME UNSAFE TO DRIVE. THE VEHICLES ARE IN MOTION WHEN THESE DEFROST DOORS BREAK AND IT CREATES A VERY UNSAFE SITUATION AS TRUCKS CAN NOT JUST PULL OVER ANY SPOT THEY CHOOSE ON THE HIGHWAYS AND WAIT FOR A WINDOW TO THAW OUT. THERE ARE 2 ISSUES THAT HAPPEN ON THESE DOORS. 1 THE DOOR IS OVERFLEXED BY THE ELECTRIC ACTUATOR MOTOR AND SNAPS THE DRIVE COGS OFF OF THE DOOR. 2 THE DOORS EITHER SHRINK OR ARE TOO SMALL TO BEGIN WITH AND THE DRIVE COG DOES NOT MAKE FULL CONTACT WITH THE ACTUATOR MOTOR CAUSING THE TEETH TO STRIP OUT AS IN THE PHOTOS ATTACHED. THE DRIVE COG SHOULD BE EXTRUDED FROM THE HOUSING BUT AS YOU CAN SEE ARE SHRUNK INSIDE THE HOUSING. *TR

NHTSA ID
10948723
Incident
Sep 6, 2016
Mileage
385,440 mi
Visibility
Filed Jan 31, 2017

THIS IS THE SECOND TIME THE DEFROST DOORS HAVE BROKEN IN THIS VEHICLE LEAVING THE DRIVER IN AN UNSAFE DRIVING CONDITION. THE FIRST TIME WAS 4/25/16 THE DEFROST DOORS IN THE T680 IS WEAK AND BREAKS OFTEN LEAVING THE DRIVER WITHOUT ANY DEFROST CAUSING HIS VISIBILITY TO DECREASE IN AN UNSAFE MANNER. KENWORTH HAS BEEN UNWILLING TO ADDRESS THIS ISSUE AND REPAIR IT. WHEN I CONTACTED OUR DISTRICT SERVICE MANAGER HE KNEW THE PART NUMBER OF THE REPLACEMENT DOOR ASSEMBLY AND STATED IN AN EMAIL BACK TO ME THAT KENWORTH HAS IDENTIFIED THE ISSUE AND IS WORKING TO FIX IT ON FUTURE MODELS. LABOR TO REPAIR THIS IS OVER $3000 AND THE PART IS ANOTHER $886. WE HAVE 12 OF THESE VEHICLES, SO FAR 5 OF THE 12 HAVE BROKEN LEAVING MORE THAN ONE DRIVER STRUGGLING TO GET OFF THE HIGHWAY BEFORE HIS WINDOW FOGGED UP SO BAD HE BECAME UNSAFE TO DRIVE. THE VEHICLES ARE IN MOTION WHEN THESE DEFROST DOORS BREAK AND IT CREATES A VERY UNSAFE SITUATION AS TRUCKS CAN NOT JUST PULL OVER ANY SPOT THEY CHOOSE ON THE HIGHWAYS AND WAIT FOR A WINDOW TO THAW OUT. *TR

NHTSA ID
10948720
Incident
Dec 12, 2016
Mileage
428,916 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

02-177

ELECTRICAL SYSTEM

Troubleshooting procedures for 2.1m cab power windows are now available.

24KWD

SERVICE BRAKES, AIR

Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume requirements per FMVSS/CMVSS 121 “Air Brake Systems”. This bulletin will be updated when repair parts and procedures are available.

03-087 (E295)

ENGINE AND ENGINE COOLING; FUEL SYSTEM, OTHER:FUEL FILTER

Certain Model Year 2021-2024 chassis with PACCAR MX engines and optional fuel filter restriction virtual gauge may display incorrect restriction levels. The virtual gauge will be temporarily disabled until a revised sensor strategy is developed.

E296

ENGINE AND ENGINE COOLING

Kenworth is providing guidance for PACCAR MX Engine Composite Oil Pan leak troubleshooting to avoid over-repairs and to provide warrantable repair guidance. Oil leaks, if not repaired, can lead to severe engine damage.

21KWD

ENGINE AND ENGINE COOLING

Information Only – C hassis equipped with MY2021 B EPA emission s standards will be shipped through atleast the end of the 2021 calendar year without particulate matter (PM) sensors installed .

E271

ENGINE AND ENGINE COOLING

An engine software update is required to resolve OBD system readiness, DEF doser diagnostics, and otherOBD system software related issues.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Kenworth T680 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027020—
2026020—
2025090—
2024470—
2023990—
20222100—
2021070—
2020880—
2019891—
20181115158.6
20179111—
20166161—
20158111—
2014Viewing1013049.9
20130130—
2012020—
2011020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.