2017 Chevrolet Cheverolet SS

The airbag warning light activated and two separate service facilities confirmed the problem was with the seatbelt tensioner cable. This could put the driver at risk of serious injury in a collision as the seatbelt may not properly restrain the driver. This car has a recall for model years 2014-2016 for this exact issue, yet GM tells me that there is no recall on my 2017 vehicle with the same exact problem and that I must pay over $1100 to fix the issue. This is a very low volume vehicle. I have the same problem the recall was issued for. How can this not be covered by the recall?

NHTSA ID

11641420

Incident

Oct 15, 2024

As I was driving, my car decided to just turn off. All of the electronics turned off and I lost ignition. Moments later, while I was still rolling, the car turned back on. This issue has happened multiple times but nothing super serios ever happened and i was able to maintain control of the vehicle every time. Since it is a manual transmission, I was able to stay in gear and continue on. The issue with the steering came after the car turned back on. The "SERVICE POWER STEERING, DRIVE WITH CARE" message came across my screen. I used my scanner to see what the codes are, and it have me a "Power Steering Control Module" C0800-03 code, as well as a "Keyless Entry" U0140, a "Parking Assist Module" U0420 code. I know this was a know issue with the 2014 through 2016's but my 2017 is experiencing the same issue as the previous years it seems. I feel unsafe driving the vehicle now and I'm going to be reaching out to multiple dealerships to figure out the issues and see if there is anything they can do about this major issue.

NHTSA ID

11626945

Incident

Nov 22, 2024

Right rear sealed wheel bearing failed and was just replaced at 50,564 miles at a cost of $1,142,82, parts, tax, and labor. I have seen correspondence from approximately 12 other owners of this model vehicle (12,500 imported to the USA by Chevrolet over 4 years), who have all experienced similar failure of front and/or rear bearings at 40-50k miles. These bearings reside in the knuckle assembly of the suspension system. Failure of these bearings can cause fires, accidents, and/or other more catastrophic damage. Fortunately, I noticed the noise of the failing bearing before any incident occurred. Sealed bearings, which cannot be serviced as regular "open" bearings are at intervals, should not fail so soon. Open bearings can easily last over 100k miles with regular service. It is unreasonable for owners to expect $4,000+ in seal replacement expense at such low mileage. Chevrolet should pay for these repairs and provide a better bearing unit.

NHTSA ID

11509582

Incident

Feb 24, 2023

I AM COMPLAINING ABOUT THE BRAKES ON MY 2017 CHEVROLET SS. THE CAR IS STILL UNDER WARRANTY AND EXPERIENCES VERY ANNOYING BRAKE SQUEAL WHEN APPLYING THE BRAKES. I HAVE TALKED DIRECTLY WITH CHEVROLET TO NO AVAIL. I HAVE ALSO EMAILED THE BRAKE MANUFACTURER, BREMBO BRAKES, WITH NO RESPONSE TO MY COMPLAINT. I FEEL THAT THE MANUFACTURER SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE, BUT GM AND THE DEALER SAY IT IS A MAINTENANCE ISSUE, EVEN THOUGH MY VEHICLE IS STILL UNDER WARRANTY.

NHTSA ID

11310514

Incident

Jun 15, 2019

Mileage

23,000 mi

MY POWER STEERING HAS A TENDENCY TO FAIL DURING OPERATION OF THE VEHICLE. I HAVE HAD MY POWER STEERING CEASE TO FUNCTION, AND BECOME EXTREMELY DIFFICULT TO CONTROL THE VEHICLE AT SPEED. LUCKILY I WAS ON THE HIGHWAY, AND ABLE TO SAFELY MANEUVER THE VEHICLE TO THE SIDE OF THE HIGHWAY. I SHUT THE VEHICLE OFF AND TURNED IT ON TO SEE IF THE POWER STEERING WOULD RETURN. ON AVERAGE IT TAKES ABOUT 5 CYCLES FOR IT TO RETURN TO NORMAL. IN THE LAST 6 MONTHS, I'VE HAD MY STEERING CEASE FUNCTIONING ABOUT 5 TIMES. THE FIRST TWO TIMES DIDN'T CONCERN ME AS MUCH BECAUSE I THOUGHT IT WAS RANDOM. ONLY UNTIL MY STEERING DIED 3 TIMES IN THE SPAN OF 2 HOURS ON 20MAY19, DID I SUSPECT THIS WAS A SERIOUS ISSUE. APPARENTLY GM SENT OUT A TSB ON 2014-2016MY CHEVROLET SS MODELS, BUT MY 2017MY WAS NOT INCLUDED YET MY VEHICLE IS HAVING THE SAME EXACT FAILURE ACCORDING TO THE TSB FOR THE OTHER MY. I'VE HAD THE STEERING FAIL WHILE DRIVING STRAIGHT ON THE HIGHWAY AND DURING TURNING MANEUVERS DURING CITY DRIVING. DURING STEERING FAILURE, THE DIC DISPLAY WILL CAUTION, "SERVICE POWER STEERING, DRIVE WITH CARE".

NHTSA ID

11210764

Incident

May 20, 2019

Mileage

18,341 mi

WHILE TURNING AT 40MPH THE STEERING WHEEL FAILED AND CAUSED MY REAR WHEEL TO HIT A CURB AND DAMAGE THE REAR WHEELS.

NHTSA ID

11122071

Incident

Aug 23, 2018

Mileage

22,000 mi

THE INTERIOR TRIM IS A SHINY CHROME ON THE NAVIGATION AND SHIFTER SURROUNDS. ON SUNNY DAYS THE SUNLIGHT IS REFLECTED OFF THIS TRIM INTO THE DRIVER'S EYES. EVEN SUNGLASSES DON'T NEGATE THIS..IMAGINE SOMEONE WITH A MIRROR REFLECTING THE SUN INTO YOUR EYES. THIS IS DANGEROUS WHEN DRIVING AND LIKELY WILL CAUSE A CRASH, INJURY OR DEATH. THIS IS NOT A SINGLE TYPE OCCURANCE..IT OCCURS NEARLY EVERY SUNNY DAY.

NHTSA ID

10984269

Incident

May 5, 2017

Mileage

330 mi

PI to help diagnose A/C concern

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.