RoadVitals

2014 Chevrolet Cheverolet SS

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
51
Latest Feb 26, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest Oct 15, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 51 NHTSA owner-reported complaints for the 2014 Chevrolet Cheverolet SS, most frequently naming the steering, seat belts and airbags categories. 9 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 1,411 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering4171.9%
  • Seat belts47.0%
  • Airbags35.3%
  • Electrical35.3%
  • Engine23.5%
  • Driver assistance23.5%
  • Suspension11.8%
  • Visibility11.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

9 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SEAT BELTS:FRONT

Oct 15, 2020
1,788 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS and Caprice Police Pursuit Vehicles (PPV) that were previously repaired under NHTSA recall number 16V-518. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
The risk: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
The remedy: GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202312100
General Motors LLCManufacturer number N202312100View on NHTSA.gov

STEERING:ELECTRIC POWER ASSIST SYSTEM

Nov 7, 2019
476 units potentially affected
The defect: General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles that previously received an inspect-only remedy under recall 17V-382. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
The risk: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
The remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began December 27, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GM customer service at 1-586-596-1733. GM's number for this recall is N192265980.
General Motors LLCManufacturer number N192265980View on NHTSA.gov

AIR BAGS:FRONTAL; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; SEAT BELTS:PRETENSIONER

Jul 10, 2017
40,683 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
The risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
The remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
General Motors LLCManufacturer number 17287View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Feb 26, 2026

Driver side mirror blind spot monitoring system suddenly “steady burns”. Will not light up when another vehicle is in vehicles blind spot. BSM stays on even after the car is off and has been off for prolonged periods of time (30+ minutes) leading to the battery draining. This could lead to the car giving the operator false information about cars appearing in the blindspot

NHTSA ID
11720839
Incident
Feb 26, 2026
Driver assistanceElectrical
Filed Aug 5, 2025

The following safety recall was for the same model years and equipment as my 2014 Chevrolet SS for failed detection systems due to water intrusion. GLOBAL SAFETY FIELD INVESTIGATIONS DCS5011 URGENT - DISTRIBUTE IMMEDIATELY Date: April 2, 2019 Subject: N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion 2013 - 2016 Chevrolet Cruze 2014 - 2015 Chevrolet Impala 2013 - 2017 GMC Acadia Equipped with Side Active Safety-Obstacle Detection Enhanced To: All General Motors Dealers General Motors is releasing Special Coverage N172097060 today. The total number of U.S. vehicles involved is approximately 131,652. Please see the attached bulletin for details. Customer Letter Mailing The customer letter mailing will begin on April 19, 2019. Global Warranty Management (GWM) The Investigate Vehicle History (IVH) screen in the GWM system will be updated April 2, 2019. A list of involved vehicles is attached to this message. Please hold all warranty transactions until IVH has been updated. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS Special Coverage Adjustment N172097060 Side Blind Zone Alert Module Water Intrusion Reference Number: N172097060 Release Date: April 2019 Revision: 00 Model Year Make Model From To RPO Description Chervolet Cruze 2013 2016 UKC Side active safety-obstacle detection enhanced Chevrolet Impala 2014 2015 UFT Side active safety-obstacle detection GMC Acadia 2013 2017 UFT Side active safety-obstacle detection Involved vehicles are identified on the Applicable Warranties section in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs. Condition Some 2013-2016 model year Chevrolet Cruze, 2014-2015 Chevrolet Impala and 2013-2017

NHTSA ID
11678464
Incident
Aug 15, 2023
Engine
Filed May 15, 2025

The contact owns a 2014 Chevrolet SS. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The contact also stated that an insurance claim was denied due to potential mileage roll back. The manufacturer was not notified of the failure. The failure mileage was 159,000. The VIN was not available.

NHTSA ID
11661189
Incident
May 15, 2025
Mileage
159,000 mi
AirbagsSteeringSuspension
Filed Jan 19, 2025

Unknown

NHTSA ID
11636868
Incident
Jan 19, 2025
Steering
Filed Sep 23, 2024

The contact owns a 2014 Chevrolet SS. The contact stated while driving approximately 15 MPH, the vehicle made an abnormal sound, and the steering wheel became difficult to turn. The contact stated that the traffic control indicator and the check engine warning lights were illuminated. The "Service Power Steering - Drive with Care" message was displayed on the instrument panel. The contact researched and was made aware of the NHTSA Campaign Number: 19V801000 (Steering); however, the VIN was not included. The vehicle was drivable and was towed to the place of residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

NHTSA ID
11615981
Incident
Aug 23, 2024
Mileage
70,000 mi
Steering
Filed Aug 24, 2023

Lost steering assist while turning left at intersection, steering wheel became very hard to turn. Warning message displayed on dash indicating steering malfunction. Assist returned a few seconds later.

NHTSA ID
11540478
Incident
Sep 13, 2022
Electrical
Filed Jul 18, 2023

The ONstar module has very high idle power drain. As a result of this, my car battery died when not driven for a week, regardless of the condition/age of the battery. This has occured consistently since I bought the car new and has left me stranded on multiple occasions. This problem has been addressed in the 2015 model years of my car but the recall never applied to my 2014 car, which has the exact same battery drain issue (see SB-10057076-5170 and bulletin no. 14395). I just want the manufacturer to address this so I can get my car fixed without paying a ridiculous price.

NHTSA ID
11533019
Incident
Jul 18, 2023
Steering
Filed May 9, 2023

Lost electric steering. Dealer said that repair had been completed and that it was my responsibility to pay for repair even though there is a recall for this issue.

NHTSA ID
11521097
Incident
May 1, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

13598

New Vehicle Monitoring Programs Section in IVH

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Cheverolet SS by model year
YearComplaintsRecallsInvestigationsIssue Index
2017700
2016247043.4
2015177046.8
2014Viewing519157.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.