2019 Hyundai Santa Fe Xl Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Hyundai Santa Fe Xl, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine937.5%
- Brakes520.8%
- Electrical312.5%
- Visibility28.3%
- Driver assistance14.2%
- Heating & air conditioning14.2%
- Powertrain (other)14.2%
- Steering14.2%
- Body & structure14.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2019 Hyundai Santa Fe XL. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The vehicle was driven to the shoulder of the road, and the contact listened for the abnormal sound. The abnormal sound was persistent. The vehicle was driven to the residence. The contact stated that the check engine warning light was illuminated, and the engine seized. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that a year prior, an unknown recall notification was received for a special engine warranty program. The vehicle was taken to the dealer, where it was diagnosed with a timing chain failure. The contact was informed that the timing chain needed to be replaced. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.
Check engine light came on and then vehicle stalled took to shop and said the engine was needing to be replaced. Looked into issue and seen multiple issues with this engine and happening to a lot of Hyundai engines where vehicles need to get complete new engines
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I contacted my local Hyundai dealership to have this recall fixed but was told they couldn't take my car in until October 27th 2022 at Kerry Hyundai, 6149 Hopeful Church Rd, Florence, KY 41042 If it's just a fuse replacement why do I have to wait over 3 month to have it fixed. I'm a fulltime rideshare driver and now I don't feel safe driving passenger around, the change of an engine fire and/or brake failure with passenger in my car could turn fatal. I was even told be the person in the service department that there was no risk of fire in vehicle do to this recall...
The contact owns a 2019 Hyundai Santa Fe XL. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2019 Hyundai Santa Fe XL. The contact stated that there were intermittent, but constant electrical failures with the vehicle. The contact stated that the doors unintendedly locked and unlocked. Additionally, the contact was unable to upload the software updates for the vehicle or connect the vehicle to the Emergency 9-1-1 system through the cell phone. The contact stated that the check engine warning light was intermittently illuminated. The contact had taken the vehicle to a local dealer to be diagnosed; however, the dealer was unable to find an electrical or computer failure. The vehicle was not repaired. The manufacturer was informed of the failure but was unable to assist the contact. The contact believed that the computer system had been compromised. The failure mileage was approximately 75,000.
Purchased vehicle 7/25/2022 at the end of October battery was dead we jumped it. Then when it got cold it would not start jumped it and started. Went bought a new battery the battery in car when we bought it was a 630cca parts store didn’t have a listing for my battery so matched it and got one with 640cca. Next morning would not start. Tried jumping it wouldn’t start that way. Called Hyundai parts department and asked what battery should be in it said at least 660cca, so we got a 750cca a week or 2 later Today 11/29/22 was cold snow morning wouldn’t start. The problem is my car doesn’t start below 32degrees. Very upsetting I buy a new vehicle that reliable and it doesn’t seem reliable it. I’ve also read earlier forums and I read numerous complaints about this issue. I try looking up the battery for this model and it say’s discontinued so what am I supposed to do. I need a reliable car for my family not one that will leave me stranded and calling in to work or kids to not go to school.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
While driving west in I-70 near Frisco, CO. The sunroof randomly exploded, throwing glass throughout the vehicle. I was driving the car with my wife and dog, all of us got covered in glass and the exploding glass was extremely loud. We were lucky the sound didn’t cause me to drive off the road or that any of falling glass severely cut us.
The contact owns a 2019 Hyundai Santa Fe XL. The contact stated while driving 50 MPH, the panoramic sunroof fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 27,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Pulling out of a parking lot onto a street, when engine revved uncontrolled and did not respond to braking and steering, (pulled to the right). Impact with utility pole. Fortunate that there were no injuries. Vehicle is not drivable and has not been inspected by insurance or dealer as yet. No warning lamps.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
2019 HYUNDAI SANTA FE XL- I feel something should be done against Hyundai. I could have easily been killed by their failure in one area. Vehicle wiring harnesses. Are you aware that the wiring systems in many of their vehicles are made from Soy. Soy is a product that is made of Soy Beans and guess that rodents such as mice, chipmunks and squirrels love. Soy Beans. I have had three instances where rodents have chewed the wiring in my vehicle. The one time I could have been killed. To be honest I thought I would be when cars could come behind me and screech on their brakes. I was driving in heavy traffic coming back from Chicago and my vehicle stopped right in the third land of a heavy interstate highway with semis and such passing me at 60 plus miles of hour. The traffic was so thick at times I could not get out of the car and there I sat stalled. I eventually had my vehicle towed to my mechanic and a red squirrel got under the hood of my vehicle at some point and chew the heck out of the wiring. That was the second time. The third time happened today. I could have easily been killed when my call stopped on the busy intestate. Setting there with my flashers going in the middle lane not moving with vehicles going around me at high speeds. I have over $1,000.00 in costs repairing rodent chews on my vehicle. It is not just myself, look on the net. This issue is ever going with Hyundai. The company needs to reimburse me for costs incurred on this and but more so your office needs to look into having Hyundai fix this. They need to replace all the wiring harnesses in their vehicles with normal wiring like USA cars use if theirs are made with rodent attracting products. I have other vehicles here and have had for years and not one of my other vehicles have had so much as a rodent issue with those setting side by side the Hyundai. In fact I am to the point of selling it and taking a loss as the stress on wondering if it will happen again and create a financial strain on my is overwhelming. I had dozens of USA vehicles and
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Two bolts flew out of the CCVT system, blowing a hole in the valve cover and destroying all the timing components. Because of the issue, all oil spilled from the car. The other two bolts in the system were bent as well. I was driving the vehicle when this happened and could’ve been seriously hurt. I now need a new engine.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Pulling out of a parking lot onto a street, when engine revved uncontrolled and did not respond to braking and steering, (pulled to the right). Impact with utility pole. Fortunate that there were no injuries. Vehicle is not drivable and has not been inspected by insurance or dealer as yet. No warning lamps.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
My sunroof exploded while I was sitting in a driveway. The glass from the sunroof flew off as drove down the road when I left as well and this is equally as dangerous. This glass is not safe. My sunroof was shut and I was in the drive way so I was not at risk but this could have played out differently. I have been waiting for since 7/6/21 for Hyundai corporate offices to contact me back. I have been told to not do anything until a case manager contacts me. I have not been provided a car to drive or any help by the dealer. The dealer told me they do not do body work and not to bring the car to them. I had no warning.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .