Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2010 Hyundai Santa Fe submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WAS JUST WASHING THE CAR IN MY DRIVEWAY AND AS I SPRAYED THE WINDSHIELD TO FIRST RINSE THE POLLEN OFF, THE WINDSHIELD CRACKED FROM BOTTOM TO TOP. NO EVIDENCE OF ANY CHIPS OR CRACKS PRIOR TO THAT.
THE HEADLIGHT LENS HOUSINGS (2) HAVE DETERIORATED TO THE POINT THAT THE HEADLIGHTS FAIL TO PROPERLY LIGHT THE ROAD. THIS NOT A CASE OF THE HOUSINGS YELLOWING BUT RATHER THE HOUSING MATERIAL HAS DEVELOPED FRACTURES AND IS CRUMBLING ON THE INTERIOR AND EXTERIOR. THERE IS NO METHOD TO CORRECT THIS FRACTURING. THIS MANUFACTURING DEFECT HAS BEEN REPORTED TO THE HYUNDAI DEALER REPEATEDLY OVER THE LAST FOUR YEARS.
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, A LOUD EXPLOSIVE SOUND WAS HEARD. THE CONTACT PULLED TO THE ROAD SIDE AND NOTICED THAT THE SUNROOF WAS COMPLETELY SHATTERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE SUN ROOF WAS SHATTERED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DEFROST SYSTEM WOULD ONLY DEFOG THE REAR WINDOW. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.
VEHICLE WAS BEING DRIVEN IN THE RAIN FROM SAVANNAH GA TO JACKSONVILLE FL, OUTSIDE TEMPERATURE APX 80 DEGREES, WITH AIR CONDITIONING ON. AIR CONDITIONING ABRUPTLY CEASED BLOWING COLD AIR AND STARTED BLOWING HOT, HUMID AIR, WHICH FOGGED ALL WINDOWS FROM THE INSIDE. SUDDENLY LOWERED VISIBILITY CAUSES DRIVING HAZARD. THIS HAS OCCURRED SEVERAL TIMES BEFORE WITH THIS VEHICLE WHEN (1) IT IS HOT OUTSIDE, (2) THE AIR CONDITIONING IS ON, (3) IT IS RAINING, (4) THE CAR HAS BEEN DRIVING FOR APX 30 TO 45 MINUTES. REMEDY IS TO PULL OFF THE ROAD, TURN OFF THE ENGINE, WAIT 5-10 MINUTES, THEN RESTART CAR. AIR WORKS NORMALLY FOR ANOTHER 30-45 MINUTES THEN SAME PROBLEM RE-OCCURS, BUT PULLING TO THE SIDE OF AN INTERSTATE ALSO CAUSES A SAFETY PROBLEM. THERE IS AN ONLINE LITANY OF SIMILAR PROBLEMS FROM OTHER OWNERS OF THIS VEHICLE AT HTTP://ANSWERS.EDMUNDS.COM/QUESTION-2010-SANTA-FE-WITH-AIR-CONDITIONER-PROBLEM-104733.ASPX. HYUNDAI CUSTOMER SERVICE REFUSES TO ACKNOWLEDGE THE PROBLEM EXISTS, TOLD ME THIS MORNING THEY HAD NEVER RECEIVED A COMPLAINT ON IT BEFORE, AND LOCAL DEALER REFUSES TO REPAIR IT. *TR
IN RAINY HUMID CONDITIONS, THE AIR CONDITIONING COMPRESSOR WILL SHUT DOWN CAUSING WARM AIR TO BLOW INSIDE THE CAR CABIN. THIS IMMEDIATELY CAUSES THE WINDOWS TO FOG UP CAUSING A VERY DANGEROUS DRIVING CONDITION. THIS HAS NOW HAPPENED 5 TIMES SINCE OWNING THE CAR. IF YOU TURN THE CAR OFF, LET IT REST FOR A FEW MINUTES, THEN TURN BACK ON THE AIR COMPRESSOR WILL WORK AGAIN BUT ONLY FOR THE SHORT TIME. WE HAVE TAKEN THE CAR TO THE DEALERSHIP AND THEY CANNOT DUPLICATE THE PROBLEM. AGAIN IT ONLY HAPPENS WHEN IT'S HUMID AND RAINING OUTSIDE. AFTER NUMEROUS SEARCHES ON THE INTERNET, IT SEEMS THAT I AM NOT THE ONLY PERSON THIS IS HAPPENING TO. HYUNDAI HAS A SERIOUS PROBLEM AND THEY SHOULD DO A RECALL TO FIX THIS! *TR
THE FRONT WINDOWS FOGGED COMPLETELY DURING AN RAIN STORM OF HIGH INTENSITY, THE AIRCONDITIONING SYSTEM WAS ON AND WORKING UNTIL THE HIGH HUMIDITY AND RAIN OVERTOOK THE SYSTEM THIS SITUATION HAPPENED AT NIGHT ON BUSY FREEWAY MAKING THIS A VERY DANGEROUS SITUATION AS THE SIDE WINDOWS ALSO STARTED TO FOG ,THIS HAS HAPPENED SEVERAL TIMES EACH TIME THE A/C COMPRESSOR SEEMS TO QUIT WORKING....ALSO PULLING THE VEHICLE OVER AND SHUTTING IT DOWN FOR 5 TO 10 MINUTES SEEMS TO CLEAR IT UP...THE COMMON FACTORS WERE HIGH HUMIDITY, TEMPERATURE DROP ,RAIN.....THE FIRST TIME TEMP WAS 65DEGF SECOND 55DEGF THIRD 64DEGF... *TR
2010 HYUNDAI SANTA FE, I REPORTED A PROBLEM YESTERDAY ABOUT A SHADOW ON THE FRONT WINDSHIELD, UPON FURTHER LOOKING AT THE PROBLEM WE HAVE COME TO THE CONCLUSION THAT THE LOW BEAM HEADLIGHTS IS CAUSING ALL THE PROBLEM, THIS IS A SAFETY ISSUE, WHEN DRIVING AT NIGHT ON DARK STREETS OR HIGHWAYS YOUR VISIBILITY IS CUT BY THREE QUARTERS, SOME ONE WOULD HAVE TOI TAKE THE CAR OUT TO SEE THIS PROBLEM. *LN
2010 HYUNDAI SANTA FE, AT NIGHT USING LOW BEAM HEADLIGHTS THERE IS A SHADOW ABOUT THREE QUARTERS DOWN THE WINDSHIELD THIS ONLY HAPPENS AT NIGHT ON A DARK ROADS, ON LIGHTED ROADS IT IS NOT AS BAD, WE TOOK THE CAR BACK TO THE DEALERSHIP ABOUT THREE WEEKS AGO AND STILL WAITING FOR AN ANSWER. *TR
TL*THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE WINDSHIELD BECAME FOGGY TO THE POINT WHERE SHE COULD NOT SEE THE ROAD. THE DEFROST WOULD NOT CLEAR THE WINDSHIELD. THE DEALER STATED THAT THE DEFROST WAS WORKING AS DESIGNED. THE FAILURE WAS EXCESSIVE DURING RAINY WEATHER CONDITIONS. HYUNDAI STATED THAT THERE WAS NOTHING THEY COULD DO. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 8600.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .