Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest Apr 16, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
16%
of 181 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2011 Hyundai Santa Fe submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
The 25 most recent of 29, in the owner's own words
I pulled up into my grandma's driveway, put the car in park. The car continued moving forward and when I depressed the brake pedal, the car accelerated for some unknown reason. So I put both feet on the brake and it still continued to accelerate. My car crashed into my grandparents garage door, then into their car, then pushed their car into their washer and dryer, causing those appliances to push against the wall, breaking the structure, busting water lines, smashing the washer and causing damage.
NHTSA ID
11517326
Incident
Apr 16, 2023
Driver assistanceEngineFuel system
Filed Dec 30, 2020
AS I WAS DRIVING MY FAMILY HOME FROM A SOCCER MATCH IN DENVER TO OUR HOME IN BRECKENRIDGE MY CAR(HYUNDAI, SANTA FE 2011) LOST ALL POWER WITH OUT THE ENGINE DYING. WE WERE HEADING WEST AND IN THE TUNNEL. IT WAS EXTREMELY SCARY AND PUT MY FAMILY IN DANGER. NO WARNING LIGHTS HAVE EVER COME UP ON MY CAR BEFORE OR AFTER. THIS IS THE FIRST TIME OF MANY INCIDENTS THAT THIS HAS HAPPENED AND NOT ONLY WHEN I HAVE BEEN DRIVING BUT ALSO MY DAUGHTER, SHE HAS HER PERMIT! IT DOESN'T JUST HAPPEN ON THE INTERSTATE BUT ALSO AROUND OUR COMMUNITY WHILE DRIVING. I HAVE HAD IT CHECKED IT OUT WITH MY MECHANIC AND THEY COULDN'T FIND THE ISSUE AS THE DIAGNOSTIC CAME UP WITH NOTHING. THIS IS A SERIOUS SAFETY HAZARD NOT ONLY FOR MYSELF BUT MY FAMILY AND OTHERS ON THE ROAD.
NHTSA ID
11385612
Incident
Jun 11, 2020
Mileage
140,000 mi
BrakesDriver assistance
Filed Jul 8, 2019
WARNING LIGHTS FOR ABS AND ESC SYSTEMS COME ON WHEN VEHICLE IS STARTED AND DO NOT GO OFF AS THEY ARE SUPPOSE TO. APPEARS TO BE AN EQUIPMENT FAILURE. LIGHTS STAY ON WHEN VEHICLE IN MOTION. BOTH LIGHTS CAME ON WHILE DRIVING ON A HIGHWAY.
NHTSA ID
11230032
Incident
Jul 6, 2019
Mileage
169,000 mi
Driver assistanceEngine
Filed Nov 19, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK, THE ENGINE SUDDENLY REVVED VERY HIGH, THE RPMS INCREASED, AND THE VEHICLE ATTEMPTED TO ACCELERATE. THE DRIVER IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND SHUT THE ENGINE OFF TO PREVENT THE VEHICLE FROM ACCELERATING FORWARD AND CRASHING INTO A WALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 123,279.
NHTSA ID
11152555
Incident
Nov 18, 2018
Mileage
123,279 mi
BrakesDriver assistance
Filed May 4, 2018
TRACTION CONTROL LIGHT COMES ON. PREVENTS SHIFTER TO GO INTO PARK. MUST RURN ENGINE OFF ON NUETRAL THEN TURN CAR ON TO ELIMINATE TRACTION CONTROL ERROR IN ORDER RO PUT SHIFTER INTO PARK
NHTSA ID
11091981
Incident
May 4, 2018
Mileage
134,300 mi
Driver assistanceEngineSteering
Filed Dec 29, 2016
2011 HYUNDAI SANTA FE STALLS, LOSES POWER, WILL NOT ACCELERATE, GIVES NO WARNING. THIS COULD CAUSE A MAJOR ACCIDENT AND MULTIPLE DEATHS. THIS HAPPENS SUDDENLY WHILE DRIVING ALONG CITY STREETS AND HIGHWAYS AND WHILE TURNING. *TR
NHTSA ID
10938643
Incident
Dec 25, 2016
Mileage
72,150 mi
Driver assistanceSteering
Filed Nov 18, 2015
WHILE DRIVING AT A RATE OF LESS THAN 5-10 MPG IN HEAVY TRAFFIC ON THE 105 WEST FREEWAY. THE CAR SUDDENLY LOST POWER STEERING ABILITIES AND ALL POWER IN THE VEHICLE WITHOUT NOTIFICATION LIGHTS OR ANY OTHER STRANGE PECULIARITIES. BOTH THE CHECK ENGINE AND OIL LIGHTS WENT ON. I MANAGED TO PULL OVER WITH WHATEVER RESIDUAL POWER REMAINING AS NOT TO IMPEDE TRAFFIC BUT IT WAS A TERRIFYING STRUGGLE. THE GEARS WERE ALSO LOCKED AND UNABLE TO SHIFT. I TURNED OFF THE IGNITION AND RESTARTED THE CAR. ALL THE LIGHTS ON THE DASHBOARD CLEARED AND THERE ARE NO DIAGNOSTICS ON THE COMPUTER THAT REFLECT THIS PROBLEM. IT IS UNKNOWN WHAT IS CAUSING THE ISSUE. MONTHS PRIOR (6 MONTHS) I WAS DRIVING AT A HIGHER RATE OF SPEED (APPROX 30 MPH) ON THE SAME FREEWAY, EARLY MORNING, AND THE SAME PROBLEM ALSO HAPPENED. THIS COULD HAVE CAUSED ME TO BE REAR ENDED BADLY OR WORSE.
NHTSA ID
10794672
Incident
Nov 18, 2015
Mileage
54,000 mi
Driver assistance
Filed Nov 9, 2015
IN OCTOBER OF THIS YEAR, MY 2011 HYUNDAI SANTA FE LOST ALL ACCELERATION AND THE MALFUNCTION LIGHT CAME ON WHILE I WAS IN THE LEFT LANE OF A MAJOR HIGHWAY GOING THE SPEED LIMIT OF 70 MPH. I WAS ABLE TO PULL OVER TO THE RIGHT AND GET TO SAFETY, BUT IT WAS A VERY DANGEROUS SITUATION AND I AND MANY OTHERS COULD HAVE BEEN KILLED. THE SAME THING HAPPENED IN 2012 AND THEY SUPPOSEDLY FIXED IT. SINCE THE FIRST INCIDENT, THERE HAVE BEEN A COUPLE OF RECALLS DEALING WITH THIS ISSUE. I THINK IT DEALS WITH THE THROTTLE BODY AND THE IDLE SYSTEM. OBVIOUSLY IT IS STILL A VERY DANGEROUS CAR TO DRIVE. I BELIEVE YOU NEED TO INVESTIGATE THIS BEFORE SOMEONE DIES.
NHTSA ID
10789431
Incident
Oct 4, 2015
Mileage
64,200 mi
AirbagsBrakesDriver assistance+1 more
Filed Oct 9, 2015
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER DEPRESSING THE BRAKE PEDAL, THE VEHICLE EXPERIENCED A PERIOD OF UNINTENDED ACCELERATION. AS A RESULT, THE CONTACT CRASHED INTO A BRICK WALL. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BURNS FROM THE AIR BAG AND A NECK INJURY WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE. UPDATED 01/12/16*LJ UPDATED 4/18/18*JB *TR
NHTSA ID
10781147
Incident
Oct 8, 2015
Mileage
40,000 mi
Driver assistanceEngine
Filed Nov 25, 2014
VEHICLE STALLED WHEN LEAVING STOP LIGHT LOST SPEED WOULD NOT ACCELERATE HAVE READ OTHER COMPLAINTS ON LINE SOME ARE AFRAID TO DRIVE VEHICLES I AGREE SAFTEY IS AN ISSUE DEALER OR MANUFACTURE CANNOT FIND SOLUTION TO PROBLEM. *TR
NHTSA ID
10661015
Incident
Nov 25, 2014
Mileage
51,000 mi
Driver assistanceOther / unspecifiedSuspension
Filed Oct 15, 2014
I PERCHED IT ON SEPT. 9. 214 I REPORTED THIS IN SEPT 214 PROBLEM THE BACK WHEELS SOUND LIKE I HAD A FLAT TIRE AS SOON AS YOU PICK UP SPEED OF 50 TO 65 MILES HOUR THEY REPLACE TIRES AND STILL NO CHANGE I HAD THE TECH. TAKE A ROAD TRIP TO HERE IT AND HOW LOUD IT WAS ON HIGHWAY. THEN THEY THOUGHT IT WAS OUT OF LINIMENT SO THE DID THAT, AND STILL NO CHANGE, THEY TOLD ME THAT THE WHEELS ARE WOBBLY AND IT WILL CONTINUE.SO. I WAS TOLD TO GIVE IT 2 WEEKS OR SO, BUT WHEN YOU GO ON HIGHWAY ITS LOUDER THEN VIBRATES AND WHEN YOU HIT THE BRAKES YOU CAN FEEL IT ALSO AND THE TECH. ALSO FELT IT, AND AT THIS POINT THEY STILL DON'T KNOW WHAT IT IS. I BOUGHT THIS TRUCK DO TO A FRIEND THAT RECOMMEND IT AND KNOW THEY ARE HAVING THE SAME ISSUE.AS MINE AND THEY ALSO COMPLAINED I BOUGHT THIS DO TO, I AM DISABLED AND NEED A DEPENDABLE VEHICLE AND NOT BIG PROBLEMS. I HAVE NOT YET MADE A PAYMENT ITS NOT DUE UNTIL OCT. 29,2014. *TR
NHTSA ID
10644966
Incident
Sep 18, 2014
Mileage
56,000 mi
Driver assistance
Filed Oct 1, 2014
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE FROM A STATIONARY POSITION, THE VEHICLE HESITATED TO MOVE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,000.
NHTSA ID
10640491
Incident
Aug 2, 2011
Mileage
6,000 mi
Driver assistanceFuel system
Filed Jul 2, 2014
THIS PROBLEM HAS BEEN GOING ON SINCE WE BOUGHT IT. IT HAPPENS AT LEAST 2-3 TIMES A MONTH. IT IS MOST NOTICEABLE WHEN STOPPED ON A SLIGHT INCLINE, BUT HAS OCCURRED ON A LEVEL STREET. THE CAR DOESN'T RESPOND WHEN THE ACCELERATOR IS PRESSED. AFTER SEVERAL ATTEMPTS, THE CAR LUNGES FORWARD. IF ON AN INCLINE, THE CAR ROLLS BACKWARDS. I HAVE TO KEEP MY LEFT FOOT ON THE BRAKE NOW AND PRESS THE ACCELERATOR WITH THE RIGHT FOOT. THE DEALER HAS NOT BEEN ABLE TO DUPLICATE. *TR
NHTSA ID
10607870
Incident
Jan 2, 2012
Mileage
3,000 mi
Driver assistance
Filed May 23, 2014
THIS CAR HESITATES AT LEAST ONCE A WEEK. I AM GETTING AFRAID TO DRIVE IT. WHILE SITTING AT A LIGHT AND I START TO GO I TURN THE WHEEL AND THE CAR HESITATES AND LUNGES FORWARD AND I HAVE TO STEP ON THE BRAKE TO SLOW IT DOWN. MY FOOT IS NOT STUCK ON THE PEDAL AND THE CARPET IS NOT DOING ANYTHING. I WENT ON LINE AND LOOKED UP MY CAR SANTA FE HESITATIONS. I MUST OF READ TWENTY ARTICLES ON THE SAME PROBLEM I HAVE. NOT ONLY THIS YEAR BUT A LOT OF OTHER YEARS OF THE SANTA FE. THEY ARE HAVING THE SAME PROBLEM. IT HAPPENS LIKE ONCE A WEEK.. IT'S SCARY.OTHER PEOPLE HAVE WENT TO HYUNDAI AND WHERE TOLD NOTHING WAS WRONG. PLEASE GET ME AN ANSWER. THANK YOU. *TR
NHTSA ID
10593684
Incident
May 9, 2012
Mileage
8,000 mi
AirbagsDriver assistance
Filed Apr 9, 2014
BROUGHT CAR IN FOR SERVICE ABOUT PROBLEMS WITH CRUISE CONTROL,AIRBAG ON PASSENGER SIDE,BAD SMUDGE MARK ON WINDSHIELD ON PASSENGER SIDE WHICH DEALER COULD NOT FIX AFTER SEVERAL TRIES BUT NEVER WROTE UP A SERVICE ORDER. WHEN CAR IS SET AT 50MPH AND WE ARE COMING TO A LEFT TURN I TURN ON LEFT TURN SIGNAL CAR LURCHES FORWARD AT VERY HIGH SPEED.DEALER CLAIMS BECAUSE ON INCLINE, BUT I DO IT WITHOUT TURN SIGNAL DOES NOT SPEED UP. AIRBAG PASSENGER SIDE INTERMITTENT DEALER CLAIMS CANNOT FIND PROBLEM. ALSO WHITE POWDER SHOWS UP ON DASHBOARD ABOVE GLOVE COMPARTMENT,WE WIPE IT OFF COMES BACK POSSIBLYLEAK IN AIRBAG PASSENGER SIDE DEALER CLAIMS NOT POSSIBLE. THOUGHT DEALER SHOULD HAVE FIXED WINDSHIELD UNDER 5 YR WARRANTY? ALSO NOTICED 2014 HYUNDAI SPORT THEY SCANNED ME INTO BUYING HAS PROBLEM WITH AIRBAG PASSENGER SIDE OFF LIGHT STAYS ON. *TR
NHTSA ID
10578644
Incident
Apr 4, 2013
Mileage
15,323 mi
Driver assistanceEnginePowertrain (other)
Filed Mar 18, 2014
THIS IS A FOLLOW UP TO THE COMPLAINT I MADE ON 5/13/2013. AT THAT TIME MY VEHICLE WAS AT THE DEALERSHIP TO TRY TO DUPLICATE THE PROBLEM I HAD BEEN HAVING WHICH WAS THAT MY CAR WOULD RANDOMLY STALL WHILE MAKING A TURN, WHETHER LEFT OR RIGHT. WHEN THIS HAPPENED THE PANEL WOULD LIGHT UP LIKE CHRISTMAS AND EVERYTHING INCLUDING THE BRAKES WOULD CEASE TO WORK. I HAVE TO COAST TO A SAFE LOCATION (IF POSSIBLE) TO TURN OFF CAR AND THEN RESTART IT. I HAVE BEEN VERY FORTUNATE THAT ME OR MY FAMILY HAVE NOT BEEN HIT WHEN THIS HAPPENS. UPDATE TO LAST REPORT: MY CAR STAYED AT THE DEALERSHIP FOR 3 WEEKS HOWEVER THE PROBLEM WAS NOT DUPLICATED. THEIR SOLUTION (HYUNDAI USA AND MY DEALERSHIP) WAS TO REPLACE THE THROTTLE BODY. EVERYTHING WAS FINE UNTIL THE SAME PROBLEM OCCURRED ON 1/19/2014. I DON'T THINK HYNDAI USA WILL BE SATISFIED UNTIL THERE'S FATALITIES UNFORTUNATELY. *TR
NHTSA ID
10573113
Incident
Jan 19, 2014
Driver assistanceEnginePowertrain (other)
Filed Dec 22, 2013
WHILE ACCELERATING FROM A TRAFFIC LIGHT, VEHICLE DROPPED SPEED WHILE I ACCELERATED. IT COASTED ALONG AT 1-2 MILES AN HOUR. THE CHECK ENGINE, ANTILOCK BRAKE AND 4 WHEEL DRIVE 'SKID' INDICATORS ALL LIT UP ON THE DASH BOARD. I HAD TO GUIDE THE VEHICLE TO A SAFE STOP BY THE SIDE OF THE ROAD AFTER CLEARING A DANGEROUS INTERSECTION. THIS HAS OCCURRED FOUR ADDITIONAL TIMES AFTER THE DEALERSHIP ASSURED ME THIS PROBLEM HAD BEEN RECTIFIED. IT IS PRESENTLY AT THE DEALERSHIP AFTER HAVING BEEN TOWED IN FOR THE FIFTH (5TH) TIME. THIS CAR NEEDS TO BE REPLACED BY THE DEALER. *TR
NHTSA ID
10556954
Incident
Jul 13, 2013
Mileage
44,012 mi
BrakesDriver assistanceSteering
Filed Nov 20, 2013
I WAS DRIVING MY HYUNDAI 2011 SANTE FE AT ABOUT 30 MPH ON A CITY ROAD. SUDDENLY, I FELT THAT I WAS CUT OFF, THERE WAS NO CONTROL ON BRAKE OR THE STEERING WHEEL (BOTH WERE TOO HARD TO OPERATE). SO, ALL I COULD DO WAS TO DRIVE STRAIGHT, AND I WAS LITERALLY CROSSING SOME BUSY STREETS (LUCKILY, THERE WERE NO CARS WHEN I WAS CROSSING THESE STREETS) ON RED SIGNALS, WITH MY BLINKERS ON. LUCKILY, MY CO-PASSENGER KEPT COOL AND SUGGESTED IF I COULD OPERATE MY PARKING BRAKE, AND I TRIED THIS, AND MY CAR SLOWLY CAME TO A COMPLETE STOP. AT THIS MOMENT, I PUT MY CAR ON PARK, TURNED OFF THE ENGINE. WHEN I TURNED IT BACK ON, I DROVE BACK TO A SAFE PLACE (IN A MILE), CALLED ROAD SIDE ASSISTANCE AND GOT IT TOWED TO THE NEAREST HYUNDAI DEALER. THE DEALER FOUND NO MAJOR BREAKDOWN (!!!) OR ANY INACTIVE LOG ON THE CAR COMPUTER (!!!), ONLY REPLACED A BRAKE LIGHT (WHICH WAS UNDER RECALL FOR A COUPLE OF MONTHS) AND DECLARED THE CAR TO BE 'SAFE TO DRIVE'. IT IS STILL VERY SCARY TO DRIVE THE CAR (IT HAS BEEN ABOUT A WEEK NOW AFTER THIS INCIDENT), BUT NOT SURE IF HYUNDAI WILL HAVE AN ANSWER TO THIS. *TR
NHTSA ID
10553006
Incident
Nov 11, 2013
Mileage
15,600 mi
Driver assistanceEngine
Filed Jul 17, 2013
TWICE, THE ENGINE HAS SHUT OFF, WHILE TRYING TO ACCELERATE FROM AN IDLE OR STOPPED POSITION. LUCKILY, BOTH INCIDENTS WERE IN AN EMPTY PARKING LOT. THE ENGINE SIMPLY STOPPED RUNNING AND I HAD TO PUT IT INTO PARKING GEAR, AND RESTART THE ENGINE. *TR
NHTSA ID
10525493
Incident
Jul 4, 2013
Mileage
26,000 mi
Body & structureDriver assistanceEngine
Filed Jun 24, 2013
Crash reported1 injury reported
ON JUNE 11, 2013 I WAS DRIVING MY 2011 HYUNDAI SANTA FE. I WAS IN A PARKING LOT AND HAD PULLED INTO A PARKING PLACE. I WAS STOPPED AND PUTTING MY CAR INTO PARK. AS I REACH NEUTRAL MY CAR ACCELERATED FAST...THIS WAS MORE THEN A LUNGE FORWARD, IT WAS MORE LIKE A POWER SURGE. MY CAR CONTINUED FORWARD AT A VERY FAST SPEED, DESPITE MY BRAKING ( THERE WERE SKID MARKS) AND HIT A WALL. I ENDED UP WITH LOTS OF MASSIVE BRUISING AND SPRAINED MUSCLES. PLUS I WAS VERY FRIGHTENED. THERE WAS LOTS OF DAMAGE TO MY CAR. IT WAS TOWED TO THE DEALERSHIP, WHERE I PURCHASED IT. IT IS SILL IN THEIR BODY SHOP. A FEW DAYS AFTER THE ACCIDENT I CHECKED THE INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM. THERE WERE LOTS & LOTS OF EXAMPLES OF THIS, SUDDEN UNINTENDED ACCELERATION PROBLEM, WITH THE 2011 SANTA FE. I DON'T SEE ANY RESPONSES FROM HYUNDAI. THIS PROBLEM HAS TO BE DEALT WITH. *TR
NHTSA ID
10521561
Incident
Jun 11, 2013
Driver assistancePowertrain (other)Steering
Filed May 13, 2013
SINCE I RECEIVED MY SUV IN 2011 I'VE EXPERIENCED 3 VEHICULAR CUT-OFFS WHILE DRIVING. THE CUT-OFF ALWAYS OCCURS DURING A SLOW MOVING TURN, WHETHER GOING LEFT OR RIGHT. I WOULD START TURNING OR SWITCHING LANES IN ONE CASE AND THE CAR WILL STALL. ALL PANEL LIGHTS WOULD COME ON, THE STEERING WOULD SHUT-DOWN SO I CANT CONTROL THE VEHICLE AND THE BRAKES SHUT-DOWN AS WELL. I HAVE TO COAST TO A STOP AND PLACE IN PARK. THIS IS A VERY VULNERABLE SITUATION WHERE I'VE BEEN AT THE MERCY OF ONCOMING TRAFFIC. THANK GOODNESS THAT MY 2 YEAR OLD DAUGHTER WASN'T IN THE VEHICLE ANY OF THE TIMES. THE SUV ALWAYS STARTS BACK UP AFTER SITTING FOR ABOUT A MINUTE. THIS PROBLEM IS SO RANDOM AND THERE ARE NO WARNING SIGNS, IT'S JUST HAPPENS. IT WAS SUGGESTED THAT PERHAPS THEIR COULD HAVE BEEN AIR IN THE GAS LINE, I DON'T BELIEVE THIS TO BE TRUE. THE FIRST TIME IT HAPPENED I HAD LESS THEN A QUARTER TANK OF GAS, THE SECOND ABOUT A HALF TANK AND THE LAST A FULL TANK. CURRENTLY MY CAR IS BACK AT THE DEALERSHIP WHERE THEY'RE HOPING THAT THEY CAN ONCE AGAIN DUPLICATE THE PROBLEM. THEY'VE HAD IT FOR 6 DAYS SO FAR. *TR
NHTSA ID
10511729
Incident
Apr 11, 2012
Driver assistance
Filed May 6, 2013
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ABNORMALLY DECELERATED TO 5 MPH. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND TOWED TO AN AUTHORIZED DEALER. THE DEALER UPDATED THE COMPUTER SYSTEM HOWEVER, THE FAILURE RECURRED. THE SECOND TIME THE VEHICLE WAS TAKEN TO THE DEALER, THE ACCELERATOR BLOCK WAS REPLACED. THE FAILURE WAS NOT CORRECTED HOWEVER, AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
NHTSA ID
10510798
Incident
Jul 25, 2012
Mileage
21,000 mi
Driver assistanceEnginePowertrain (other)
Filed Mar 4, 2013
Crash reported1 injury reported
I BACKED OUT OF A PARKING SPOT AND MADE CONTACT WITH SOMETHING WHICH I COULD NOT SEE FROM MY REAR VIEW OR SIDE VIEW MIRRORS. LATER, WHEN THE EMERGENCY WORKERS WERE LOADING ME INTO THE AMBULANCE, I WOULD SEE THAT THE OBJECT WAS A LOW, CEMENT POLE, WHICH PROTECTED A FIRE HYDRANT DIRECTLY BEHIND THE PARKING SPOT I PULLED OUT OF. AS I PUT THE VEHICLE IN GEAR (DRIVE) WITH MY FOOT ON THE BRAKE, TO PULL AWAY FROM WHATEVER I BACKED IN TO, THE ENGINE REVVED AND THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE LURCHED FORWARD (THE BEST WAY TO DESCRIBE IT IS THE WAY A PINBALL BOUNCES OFF OF A BUMPER ON A PINBALL MACHINE) AND CONTINUED MOVING FORWARD, EVEN THOUGH MY FOOT WAS STILL ON THE BRAKE PEDAL. THE VEHICLE DROVE FORWARD INTO THE PARKING SPOT I HAD STARTED FROM, OVER A CURB AT THE FRONT OF THE PARKING SPOT, THROUGH A PATCH OF LOW LYING PLANTS AND OVER A WALL WHICH IS APPROXIMATELY FOUR TO FIVE FEET IN HEIGHT. MY VEHICLE WAS AIRBORNE AND CAME TO REST IN THE LOWER LEVEL PARKING LOT, STRIKING A PARKED VEHICLE. IT WAS ONLY THEN THAT THE VEHICLE STOPPED ITS FORWARD MOTION. MY ARMS HAD BEEN LOCKED ON THE STEERING WHEEL, MY RIGHT FOOT ON THE BRAKE PEDAL. MY LEFT LEG ABSORBED THE IMPACT OF THE CRASH INTO THE LOWER LEVEL PARKING LOT. I WAS TAKEN AWAY IN AN AMBULANCE WITH A BROKEN LEG AND SEVERELY DISLOCATED ANKLE. THE VEHICLE HAS BEEN DEEMED A TOTAL LOSS BY MY INSURANCE CARRIER. I WAS ADVISED THAT A CLAIMS INVESTIGATOR WAS SENT TO THE INSURANCE-COMPANY-AUTHORIZED COLLISION SHOP TO WHERE MY VEHICLE WAS TOWED. EVEN THOUGH THE EMERGENCY WORKERS ADVISED ON THE NIGHT OF THE ACCIDENT THAT THE CAR WAS NOT IN A DRIVABLE CONDITION, I WAS ADVISED BY MY INSURANCE COMPANY THAT THE INVESTIGATOR DROVE THE VEHICLE IN THE PARKING LOT OF THE COLLISION SHOP AND HE WAS NOT ABLE TO REPLICATE THE UNINTENDED ACCELERATION. *TR
NHTSA ID
10501225
Incident
Feb 6, 2013
Mileage
24,242 mi
Driver assistance
Filed Mar 3, 2013
WHILE DRIVING AFTER HEAVY SNOW I ATTEMPTED TO CHANGE LANES OVER A SNOW PILE. WHEN THE RIGHT FRONT TIRE WENT OVER THE SNOW, THE SOFTWARE TOOK CONTROL OF THE STEERING AND TURNED TO VEHICLE 270 DEGREES. THE VEHICLE WAS LOCKED IN THE 4 WHEEL DRIVE MODE. I HAVE OVER 500,000 MILES DRIVING 4 WHEEL DRIVE VEHICLES IN OVER 50 YEARS AND HAVE LIVED AND WORKED IN HEAVY SNOW STATES. I HAVE PREVIOUSLY USED THE SAME TECHNIQUE TO GO OVER SNOW WITH NO PROBLEMS. I BELIEVE THE ELECTRONIC STABILITY CONTROL SOFTWARE IS TO AGGRESSIVE. THERE WERE A NUMBER OF ACCIDENTS REPORTED AFTER THE SNOW STORM WHERE VEHICLES WERE REPORTED TO HAVE SPUN OUT. I WINDER HOW MANY WERE CAUSED BY THE SOFTWARE. I NOW TURN THE STABILITY CONTROL OFF DURING SNOW. *TR
NHTSA ID
10501085
Incident
Feb 21, 2013
Mileage
44,100 mi
Driver assistanceEnginePowertrain (other)
Filed Dec 26, 2012
WHILE TRAVELING APPROX 55 MPH, I HIT A FAIRLY SIGNIFICANT POTHOLE. THE CHECK ENGINE LIGHT IMMEDIATELY CAME ON AND, AT THE VERY SAME INSTANT, THE GAS PEDAL CEASED TO FUNCTION. THE ENGINE REMAINED RUNNING, HOWEVER THE GAS PEDAL HAD NO AFFECT - E.G. PRESSING THE GAS PEDAL DID NOTHING. I IMMEDIATELY PULLED ONTO THE SHOULDER AND BROUGHT THE VEHICLE TO A COMPLETE STOP. THE ENGINE CONTINUED TO IDLE AND, AFTER LETTING UP ON THE BRAKE, THE VEHICLE MOVED FORWARD ON ITS OWN AT APPROX 20 MPH, MORE THAN EXPECTED UNDER NORMAL IDLE CONDITIONS. THIS CONDITION LASTED FOR APPROX 5 MIN UNTIL I COULD PULL INTO A PARKING LOT. I SHUT THE ENGINE OFF, WAITED A MOMENT, THEN RESTARTED IT. AT THIS POINT THE GAS PEDAL WAS FUNCTIONING AS EXPECTED, BUT THE CHECK ENGINE LIGHT REMAINED ON. THE VEHICLE WAS REPAIRED AT THE DEALER WHO NOTIFIED ME OF AN EXISTING TECHNICAL SERVICE BULLETIN, #12-FL-004, FROM HYUNDAI. THEY ALSO INDICATED THIS WAS A "KNOWN ISSUE" RELATING TO THE "ECM SOFTWARE." *TR
NHTSA ID
10490074
Incident
Dec 22, 2012
Mileage
21,401 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
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