RoadVitals

2011 Hyundai Santa Fe Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Jun 17, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 181 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2011 Hyundai Santa Fe submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed Jun 17, 2025

The undercarriage is completed rusted and is not drivable, I had the treatment done by the dealer to have it coated to protect it from rust. well, its rusted.

NHTSA ID
11667485
Incident
Jun 13, 2025
BrakesOther / unspecifiedSuspension
Filed Mar 23, 2023

I read the recall on vehicles of my type and it sounds like the issues I have been experiencing. I’m thinking the car was recalled and repaired ineffectively before I got it. The brake fluid is leaking with no obvious fix, I’ve taken it to a few mechanics to check.

NHTSA ID
11513437
Incident
Nov 12, 2021
SteeringSuspension
Filed Sep 26, 2020

NOTHING HAS HAPPENED SO FAR, MY COMPLAINT IS THAT EVERY 4-6 MONTHS, I NEED TO BUY PARTS FOR MY SANTA FE. IT STARTS WITH A KNOCK ON THE RIGHT FRONT END OF THE CAR. I NEED TO GET TO WORK, SO I TAKE MY TIME GETTING THERE. I ALSO WAS ABOUT TO GET ON THE HIGHWAY, AND THE SPRING BROKE ON THE ON RAMP. I SEE ALL THE HORROR STORIES ABOUT THIS MODEL HYUNDAI WITH ISSUES WITH THE FRONT END . I CAN SEND YOU REPAIR BILLS OF WHAT PARTS HAVE BEEN REPLACED OVER THE LAST 5 YEARS.

NHTSA ID
11361299
Incident
Feb 5, 2020
Mileage
85,000 mi
Suspension
Filed Sep 25, 2020

PURCHASED USED VEHICLE SEP 2018 FROM USED CAR CHEVY DEALER. 3 DAYS INTO DRIVING THE RIGHT FRONT SPRING BROKE AND PUNCTURED THE TIRE FORCING ME TO PULL OVER TO THE SIDE QUICKLY, LUCKILY WITHOUT ACCIDENT. CAR TOWED & REPAIRED BY DEALER. HYUNDAI WOULD NOT RESPOND TO COMPLAINTS ABOUT THIS EVEN THOUGH HAVE SEEN OTHERS WITH SAME ISSUE. CAR SOUNDED HORRIBLE AND I HAVE HAD THE SUSPENSION STRUTS AND COILS REPLACED NOW TWICE WITH THIS VEHICLE IN THE LAST TWO YEARS DUE TO BAD WEAR, ABRASIONS AND SQUEAKING IN THE SUSPENSION. REPAIR AND REPLACEMENT WORK DONE AGAIN ON SEP. 2020. POOR QUALITY METAL AND PARTS WITH THIS VEHICLE BRAND AND DESIGN.

NHTSA ID
11361184
Incident
Sep 18, 2020
Mileage
123,534 mi
Suspension
Filed Sep 8, 2020

FRONT RIGHT STRUT SPRING RELEASED FROM THE MOUNTING WITH A LOUD BANG AND WAS RUBBING AGAINST THE TIRE. THIS HAPPEN WHILE DRIVING AT 30 MPH. THE TIRE WAS DAMAGED. I HAVE REPLACED BOTH FRONT STRUTS.

NHTSA ID
11353848
Incident
Aug 29, 2020
Mileage
96,242 mi
Suspension
Filed Sep 25, 2019

BROKEN COIL SPRING. COULD HAVE COLLAPSED ONTO TIRE WHILE MOVING. GARAGE FOUND THE PROBLEM AND HAD IT REPAIRED WITH NEW QUICK STRUTS.

NHTSA ID
11257992
Incident
Sep 14, 2019
Mileage
118,000 mi
Other / unspecifiedSuspension
Filed Feb 4, 2018

THE FRONT LEFT COIL SPRING CRACKED FROM THE NEW YORK STATE SALT ON ROAD. THE COIL SPRING BROKE AND PUNCTURED THE FRONT LEFT TIRE WHILE IT WAS BEING DRIVEN AT ABOUT 25 MPH GOING STRAIGHT ON A CITY STREET . THIS SEEMS TO BE A SAFETY ISSUE , SOMEONE COULD OF BEEN HURT OR DEATH COULD OCCUR . I'M GLAD NO ONE WAS HURT OR WORSE . THE RECALL NUMBER IS HYUNDAI CAMPAIGN 947 SANTA FE .THE CASE NUMBER IS 10917499.

NHTSA ID
11066869
Incident
Dec 18, 2017
Mileage
5 mi
Suspension
Filed Mar 22, 2017

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT COIL SPRING FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

NHTSA ID
10967796
Incident
Mar 14, 2017
Mileage
103,000 mi
Suspension
Filed Jan 25, 2017

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 20 MPH, THE TIRE PRESSURE INDICATOR ILLUMINATED AND THE CONTACT HEARD NOISE FROM THE FRONT TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT COIL SPRINGS PUNCTURED THE FRONT TIRES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

NHTSA ID
10947534
Incident
Jan 18, 2017
Mileage
50,000 mi
Body & structureSuspension
Filed May 10, 2015

PURCHASED 2011 SANTA FE W/ 29000 MILES ON 5/15/2015. NOTED EXCESSIVE RUST ON REAR SUSPENSION AND FRAME COMPONENTS, PARTICULARLY AT WELD JOINTS AND ON SUSPENSION MEMBERS - TO THE EXTENT THAT I AM CONCERNED ABOUT VEHICLE SAFETY. HAD VEHICLE INSPECTED AT TWIN CITY HYUNDAI IN KNOXVILLE AND RECEIVED EVASIVE ANSWER ABOUT HOW IT WAS A NEW YORK CAR AND THAT THE LEVEL OF CORROSION WAS BASICALLY TO BE EXPECTED. NO OFFER TO CONDUCT ANY REPAIR WORK. VEHICLE IS IN WARRANTY AND HAS BEEN METICULOUSLY CARED FOR IN ALL RESPECTS (INTERIOR, ENGINE BAY, AND OTHER BODY WORK IS EXCELLENT). I GREW UP IN COLORADO AND HAVE NEVER SEEN CORROSION THIS EXTENSIVE ON ANY VEHICLE AND DO NOT FIND THE DEALER RESPONSE ACCEPTABLE. CORROSION RESISTANCE PREPARATION DURING MANUFACTURE APPEARS TO BE INADEQUATE.

NHTSA ID
10715867
Incident
May 8, 2015
Mileage
29,000 mi
Suspension
Filed Apr 2, 2015

2011 HYUNDAI SANTA FE GLS (ALL WHEEL DRIVE) 2.4L ENGINE. MILEAGE = 61,339 TRAVELING AT APPROX. 40 MPH ON A SECONDARY PAVED ROAD THE EVENING OF 3/31/2015, HEARD A LOUD BANG AND GRINDING NOISE ORIGINATING FROM THE FRONT PASSENGER SIDE OF VEHICLE. IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE. FOUND THAT THE PASSENGER SIDE FRONT COIL SPRING BROKE NEAR THE BOTTOM OF THE SPRING, WHICH ALLOWED THE SPRING TO FALL DOWN AROUND THE STRUT AND COME INTO CONTACT WITH THE INSIDE AREA OF THE PASSENGER SIDE FRONT TIRE. SPRING HAD TO BE REPLACED AT OUT OF POCKET COST BECAUSE VEHICLE IS JUST OVER THE 60,000 MILE WARRANTY LIMIT. CALLED HYUNDAI AND THEY STATED THAT THERE WAS NO ACTIVE RECALL FOR BROKEN COIL SPRINGS ON THE 2011 SANTA FE MODELS. HYUNDAI WOULD NOT COVER THE PARTS/LABOR TO REPAIR THIS PROBLEM EVEN AS A GOOD FAITH EFFORT BECAUSE THE VEHICLE WAS 1,339 MILES PAST THE WARRANTY LIMIT. *TR

NHTSA ID
10703436
Incident
Mar 31, 2015
Mileage
61,339 mi
Suspension
Filed Dec 28, 2014

I BOUGHT THIS 2011 HYUNDAI SANTE FE I HAVE A NOISE COMING FROM THE BACK REAR I HAVE CALLED AND BROUGHT THIS BACK 5 X AND KEPT BEING TOLD ITS WIND SO I CALLED CORP. AND FIELD A COMPLAINT AND GOT NO WHERE A GUY SHOWED UP AND READ THE REPORT HE CLAIMED HE WAS FROM CORP. AND THEN WE TOOK IT OUT AND HE STARTED TO TALK TO ME AND ASKED I ANSWER AT 30 MILES AND UP , AND HE SAID AGAIN ITS THE WIND AND IN SUMMER WITH THE WINDOWS DOWN IT WILL GO AWAY. SO I HIT MY BUTTON OPENED ALL WINDOWS AND IT WAS EVEN LOUDER AND THEN HE SAID THAT THE 208 AND 209 DUE THIS AND ITS THE WIND I SAID THIS IS A 211 NOT A 208 OR 209 AND THAT'S WHEN HE SAID GET IT BACK TO THE DEALERS AUTO FAIR AND HE SAID HIS FINAL DECISION WAS FINIAL I SAID NO WAY I ALSO TOLD HIM I HEARD TWO OTHER IN WAITING AREA THAT THEY HAD SAME PROBLEM AND WHEN THE MECHANIC SAID AND REPLACE THE REAR AXLE ON 2 VECH. THEN HE WAS FIRED FOR DOING THIS. THE GUY FROM CORP.?? JUST WALKED AWAY AND THE WAITING LOBBY WAS FULL AND HE HAD NO FURTHER COMMENT AND SAID HIS DECISION WAS FINAL .... ALSO WHEN I BOUGHT THIS VECH. I BE LEAVE IT WAS SOLD TO ME UNDER FALSE PRETENSES BECAUSE IT HAD 2 WRONG SETS OF TIRES ON IT AS WELL. *TR

NHTSA ID
10668539
Incident
Oct 23, 2014
Mileage
55 mi
Driver assistanceOther / unspecifiedSuspension
Filed Oct 15, 2014

I PERCHED IT ON SEPT. 9. 214 I REPORTED THIS IN SEPT 214 PROBLEM THE BACK WHEELS SOUND LIKE I HAD A FLAT TIRE AS SOON AS YOU PICK UP SPEED OF 50 TO 65 MILES HOUR THEY REPLACE TIRES AND STILL NO CHANGE I HAD THE TECH. TAKE A ROAD TRIP TO HERE IT AND HOW LOUD IT WAS ON HIGHWAY. THEN THEY THOUGHT IT WAS OUT OF LINIMENT SO THE DID THAT, AND STILL NO CHANGE, THEY TOLD ME THAT THE WHEELS ARE WOBBLY AND IT WILL CONTINUE.SO. I WAS TOLD TO GIVE IT 2 WEEKS OR SO, BUT WHEN YOU GO ON HIGHWAY ITS LOUDER THEN VIBRATES AND WHEN YOU HIT THE BRAKES YOU CAN FEEL IT ALSO AND THE TECH. ALSO FELT IT, AND AT THIS POINT THEY STILL DON'T KNOW WHAT IT IS. I BOUGHT THIS TRUCK DO TO A FRIEND THAT RECOMMEND IT AND KNOW THEY ARE HAVING THE SAME ISSUE.AS MINE AND THEY ALSO COMPLAINED I BOUGHT THIS DO TO, I AM DISABLED AND NEED A DEPENDABLE VEHICLE AND NOT BIG PROBLEMS. I HAVE NOT YET MADE A PAYMENT ITS NOT DUE UNTIL OCT. 29,2014. *TR

NHTSA ID
10644966
Incident
Sep 18, 2014
Mileage
56,000 mi
SteeringSuspension
Filed Mar 1, 2013

STEERING WHEEL IS LOOSE IN THE STEERING COLUMN, MOVES AS IF IT LOOSE. I HAVE OWNED A TOTAL OF FOUR SANTA FE'S. THIS IS THE FIRST ONE THAT HAS A LOOSE STEERING WHEEL. I HAVE TAKEN IT TO THE DEALER TWICE. THEY SAY NOTHING IS WRONG. THERE IS SOMETHING WRONG. I AM NOT SURE IF IT IS THE STEERING SHAFT, OR A WORN OUT BEARING. *TR

NHTSA ID
10500999
Incident
Jan 2, 2013
Mileage
34,000 mi
Suspension
Filed Feb 29, 2012
Crash reported

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH , THERE WAS A LOUD POP HEARD FROM THE REAR OF THE VEHICLE. THE VEHICLE THEN STALLED IN THE MIDDLE OF THE INTERSECTION WHERE THE VEHICLE WAS CRASHED INTO FROM THE PASSENGER SIDE. THE PASSENGER SIDE REAR TIRE EXPLODED FROM THE IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER DIAGNOSED BY A PRIVATE MECHANIC WHO ADVISED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 30,000.

NHTSA ID
10449746
Incident
Oct 25, 2011
Mileage
30,000 mi
Interior & seatsSteeringSuspension
Filed Feb 8, 2011

VEHICLE PULLED HARD TO THE LEFT (THE SIDE I WANTED TO PASS ON) WHEN PASSING GEAR WAS USED. I CAME VERY CLOSE TO HITTING THE CAR TO MY LEFT. THE DEALERS SERVICE MANAGER CLAIMS THIS IS NORMAL DUE TO TORQUE KNUCKLE STEERING. (IT HAPPENED WHEN HE DROVE MY SUV AND HE TOLD ME THAT I WOULD HAVE TO GET USED TO IT!!! WE ALSO TRIED ANOTHER SUV AND EXPERIENCED THE SAME PROBLEM, PLEASE NOTE; THE SERVICE MANAGER TOLD ME THAT BIGGER TIRES WOULD PROBABLY SOLVE THE PROBLEM. WHEN I TOLD HIM THAT THE SUV IS UNDER WARRANTY AND THAT I WOULD NOT PAY FOR THEM HE DROPPED THE SUBJECT). I HAVE TRIED THE MANEUVER INDICATED WHEN THERE IS NO TRAFFIC AND IT HAPPENS MORE OFTEN THAN NOT. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF ANYONE WITHOUT MY QUICK REFLEXES. I HAD NOTICED THIS PROBLEM SEVERAL TIMES PRIOR TO THE PASSING INCIDENT ON A STRAIGHT ACCELERATION, BUT BELIEVED IT MIGHT BE AN UNEVEN PAVEMENT CAUSING IT. )I AM NOT A MECHANIC, BUT THINK THERE IS A CORRELATION BETWEEN THE STEERING AND THE DRIVE TRAIN THAT IS CAUSING THE PROBLEM. UPDATED 02/14/11 *BF THE DEALER INFORMED THE CONSUMER IT WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE CONSUMER ALSO STATED THE RIGHT REAR PASSENGER DOOR WOULD NOT OPEN FROM THE INSIDE. UPDATED PORTABLE 02/25/11

NHTSA ID
10382013
Incident
Jan 7, 2011
Mileage
1,375 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .