2014 Hyundai Santa Fe Owner Complaints

I request that NHTSA review what I believe is a misleading Hyundai warranty extension involving the Occupant Classification System (OCS/ODS), part of the air bag system. Around Mid May 2026, my air bag warning light began illuminating intermittently. I waited because I needed to save up the cash. Around June 2026, Hyundai mailed me a Warranty Extension Notice stating that if the air bag warning light came on, I should take the vehicle and the letter to a Hyundai dealer. The notice contains no exclusions or limitations. I was excited because my local repair shop said it would cost $800 to $2000 depending on the issue. Relying on Hyundai's written instructions, I took my vehicle to the dealer. I was told my repair not covered under the scope of the warranty and was charged over $900. I paid under protest because I felt it was a safety risk to continue driving with an air bag warning. Although my initial goal was to receive a full refund, my main concern is that owners may rely on Hyundai's notice, only to discover the repair is denied. Some may delay repairing an air bag system because of the unexpected cost, creating a potential safety risk. I have written Hyundai July 2026 requesting a full explanation as to why my repair was excluded or a full refund but to date I have not received a response. I ask NHTSA to review whether Hyundai's warranty notice adequately discloses its actual coverage and limitations. I have attached the warranty letter, which contains no exclusions, and my repair invoice. Thank you for your attention to this matter [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11755191

Incident

Jul 7, 2026

We are the original owner of a 2014 Hyundai Santa Fe. The vehicle is experiencing issues from internal engine oil consumption caused by a manufacturing defect in the GDI powertrain. In 2023, while driving under normal operating conditions, the vehicle began severely jerking, shuddering and hesitating during acceleration. This hesitation and sudden drop in power creates a severe and immediate traffic hazard, as the vehicle loses acceleration capabilities unpredictably while driving, merging, entering a highway or crossing intersections. I have since experience low oil volume due to this systemic oil consumption. On April 7, 2023 while I was under the 100,000 mile factory warranty (at 99,644), the issues were reported to the dealership but they found no issues. Since then the engine light come up regularly and we must add or change oil soon. On June 15, 2026 we took it back with the same issue and we have been told after checking it and filling it up we must repeat the process from 2023, drive it for 1000 miles without changing or adding oil, even if it dries up. This will create a safety hazard not only for the public but for my family. Now we are told the engine needs to be replaced but since we're out of warranty, we must pay $21,000. We were under warranty when we reported the issue and they purposedly led us out knowing the issues were happening to other Sonata and Santa Fe models. Now we are left with a dangerous vehicle which we cannot in good faith sell to any other family.

NHTSA ID

11744914

Incident

Feb 6, 2023

My car was in shop for Smog inspection and failed. Mechanic told me that the most likely reason was that the engine has issues related to failing crankshaft position sensor which triggered the check engine light. He further explained that the engine with this condition will have abnormal oil consumption. My experience is that is exactly what I wondered. No smoke in the exhaust, no oil leaks under the hood and no oil on the parking space at home nor work. Mechanic recommended I take the car to Hyundai dealer in Folsom. The service department there diagnosed my car and did not find fault with crankshaft position sensor but did find that there is a problem with timing mechanisms. They also said that the engine has difficulty starting, which I never experienced in over 50,000 I have driven it, save the time of battery replacement about 2 years ago. I decided to take my car back to my mechanic where he diagnosed it with timing issues. The abnormal engine noise was accounted for as a link to timing. In the interim I drive a rental at the rate of about $65.00 /day. I m in a quandary; if my mechanic repairs the timing issues, which may not be under warranty, does that invalidate the existing engine warranty? If I can get the warranty to cover the ongoing issues, we can save ourselves wasting time and money. If safety concerns are a priority, which is not, then we cannot sacrifice safety in the interest of celerity. In the meantime, my family are in the crossroads and I cannot accept that.

NHTSA ID

11742287

Incident

May 9, 2026

Driving to work at 0730 on 20 may, i put my foot down to accelerate from 40mph and nothing happened, i tried again thinking foot placement and the engine died. All ligjts went out, engine turned off and i free coasted for 100 -150yards. Once stopped i mangaed to get the hazard lights on, and get out the vehicle. I was 30yards from traffic lights on a 3 lane road. Once pushed from the road, the car showed lights and internal radio etc, but no noise on the push start. There was no noise from the engine prior to this, there was no dash lights showing issues and no warning. I was then towed 4hrs later to a garage where the diaognostics show engine failure and new engine required. A service 4000k miles ago and the car had used 5.5quarts of oil. All eveidence ive mainated the vehicle is online. 1st garage advices not driveable due to 10ks of miles of damage.

NHTSA ID

11739568

Incident

May 20, 2026

My insurance company said I have an urgent Recall on my vehicle. Recall # 251 ABS fuse replacement. NHTSA# 23V651000. I would like this replaced.

NHTSA ID

11727699

Incident

Mar 4, 2024

My engine failed and was diagnosed as needing to rebuilt or replaced by the dealership. During the pandemic it was hard to get parts so they rebuilt it. At first it was missed diagnosed because it was a 3.3l V6 and only the 4 cylinder engines were on recall. I had check engine lights on all the time. I paid for repairs that only masked the problem for a short time. It was such a problem I had to get a waiver to register my vehicle. After having more problems with my engine. Hyundai of Kennesaw confirmed my engine needed to be replaced they actually requested Corporate to approve an engine replacement for my vehicle in 2021. It was denied. So I paid for the rebuild. In August of 2025 i sent a letter extending the warranty which covered my vehicle engine rebuild. Hyundai denied that claim Jan 2026.

NHTSA ID

11711112

Incident

Jun 15, 2021

The engine has been running rough for awhile and emissions light came on. My car was having problems accelerating, 2 years ago the light came on but didn’t stay on so the dealer couldn’t diagnose problem.

NHTSA ID

11688912

Incident

Sep 11, 2025

My daughter owns a 2014 Hyundai Santa Fe GLS, which is currently experiencing internal engine failure and abnormal engine noise. These issues directly align with Hyundai’s notification regarding the extended warranty coverage for vehicles equipped with the 3.3L Lambda II GDI engine, which may experience abnormal engine noise or damage. Hyundai has acknowledged these concerns and extended warranty protection for engine repairs or replacement. The Hyundai Holler dealership in winter park Florida. recently inspected the vehicle and reported a critical failure requiring immediate attention. The recommended service included: Timing job (all CVVTs, intake, camshaft, chains, guides, tensioners) Both valve cover gaskets and RTV replacement ( This is the internal parts of the engine) The estimated repair cost was $6,723.92. This recommendation reflects the exact type of engine-related failure covered under Hyundai’s extended warranty for this VIN. It is both unreasonable and disappointing that my daughter was presented with such a significant repair estimate for a condition Hyundai has already committed to covering. For context, my husband is a certified technician, and we have carefully reviewed the inspection details. The diagnosis provided by Holler Hyundais service department is consistent with the warranty-covered issue. Therefore, this repair should rightfully be processed under Hyundai’s extended warranty program.I must also share that my daughter a single disabled mother of three with limited resources and income. The dealership’s approach in presenting her with an astronomical repair bill—without recognizing the warranty coverage—causes unnecessary stress and financial hardship Mr Jesse Cappiello Service consultant. Refuses to accept this as warranty, by stating the warranty is only for Rod bearing failure. When the warranty clearly states engine failure I have attached the warranty info for your review.

NHTSA ID

11687469

Incident

Sep 15, 2025

Bien,mi auto tuvo varios problemas al mismo tiempo: 1-falla en todo el sistema eléctrico,aire acondicionado,control de tráfico ambas partes, Power steering,ABS,Pérdida de potencia en el motor,problemas con el receptor de la llave remoto,tiene un problema eléctrico sin precedente todo ocurrió de la nada,todo ocurrió un mismo día cuando íbamos camino a una excursión mi familia y yo estuvimos en un gran riesgo,todos los componentes han sido inspeccionados y no he podido aún arreglarlos porque se necesita el consecionario de este automóvil para descubrirle las grandes fallas que presenta,aún tiene 3 señales en el tablero, check Engine, Power String, ABS, todo prendió después del problema

NHTSA ID

11684072

Incident

Jun 6, 2025

In relation to this incident, approximately 3,00 miles after an oil change, the engine oil drain plug fell out and caused all oil to leak and cause engine damage. Engine oil change was at approximately 125,000 miles. Drain plug fell out at approximately 128,000 miles. No warning lights or symptoms were present prior to vehicle shutting off and dying while driving. Vehicle was then towed to shop who previously did oil change. Shop confirmed drain plug was missing and oil level was empty. I am the manager of this shop submitting this on behalf of the customer with this vehicle. We are aware of the ongoing concerns in relation to case DP22-003 and would like to submit this information as further evidence for this case

NHTSA ID

11683753

Incident

Aug 27, 2025

Engine suddenly failed as I was sitting at a stop light and now is making a rattling/knocking noise

NHTSA ID

11679943

Incident

Aug 9, 2025

I was driving my daughters to school and the vehicle made a loud squeal and a subsequently a continuous clicking noise. I did not have any warning of the vehicle malfunctioning. There was no check engine light, no loss of power, or anything related to an impending failure. Upon this happening I was able to quickly get the vehicle moved as I was in the middle of the road with people around and lucking was not hit as I immediately stopped. I was close to home and was able to get the vehicle back to our home. Upon speaking with a Hyundai dealership they made me aware of a “silent recall” on many motors within the Hyundai failure due to internal failures. The vehicle was towed to the dealership and inspected and confirmed to have been linked to the engine failure. Hyundai is now stating that due to me being the second owner of the vehicle I am not apt to the extended warranty and there is no notice on any of the public facing knowledge to any of this information. I have gone through almost 2.5 months of back and forth with Hyundai case managers & the Attorney general.

NHTSA ID

11670443

Incident

Apr 22, 2025

The low beams on the 2014 and many other year Hyundai Sant fe models do not work properly. While you are driving at night the low beams do not light up enough or shine bright enough on the roadway so you can see and drive safely ... I even installed brand new bulbs , and nothing changed as far as the brightness . The headlight housings are clear and do not have any type of damage that would prevent the bulbs from providing plenty of light on the roads . This is very dangerous for anyone trying to drive these vehicles on any kind of roads at night time .

NHTSA ID

11652585

Incident

Feb 17, 2025

The vehicle is making a loud clunking noise in the steering column when driving down the road. It is veering all over the road and when I hit a bump it’s very bad. It’s difficult to keep in the lane. I brought it to my mechanic who said it was most likely the electronic steering motor assembly. He said he would not drive it in its current condition. Hyundai themselves said that it would be dangerous to operate. On the complaint website I was looking on there was around 50 complaints that have been reported to the NHTSA already and the website said it would also be very dangerous to drive.

NHTSA ID

11652572

Incident

Feb 1, 2025

Loss of acceleration and stuttering when I was trying to get up to speed on the interstate going up a hill. Instantly blinking check engine light. Won't go above 2000rpm or 60mph. P1326 code read glow relay short circuit

NHTSA ID

11650108

Incident

Mar 24, 2025

The start of this journey to Wesley Chapel Hyundai service department were 4 or 5 lights on the dashboard. I can’t remember what day I called to make the appointment-probably a week before the appointment as followed. I made appointment to take my Sante Fe Sport to Wesley Chapel for Monday 02/17/2025. The vehicle was not driven after the multiple lights came on the dashboard. That was their earliest appointment for service. On [XXX] the Santa Fe Sport was towed to Westly Chapel service department because a neighbor came over to tell us that the car lights were blinking. The car was not on. When they lifted the hood on the vehicle there was smoke and the smell of something burnt. They disconnected the battery, and the vehicle was towed by AAA to the Westley Chapel Hyundai. We live in a mobile home and park the car close to the kitchen window. This scared me. What could have been was losing my home to fire. Thankfully it didn’t happen. My question is how does an ABS ASSY go bad under 30,000 miles on a vehicle? And we are being told that some pump went bad first that caused the ABS ASSY to go bad. So also, I question how does a pump go bad under 30,000 miles on a vehicle? Should this ABS ASSY failure been covered under a recall? I have attached the Hyundai of Wesley Chapel invoice. Thank you, [XXX] & [XXX] [XXX] 33541-7345 [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11649385

Incident

Feb 15, 2025

My car has a known oil consumption problem that has not been recalled on the 2014 vehicles. I have been dealing with issue for the 15 months. Getting the run around because call is out manufacture warranty but when problem first started was still under warranty. I have a extended warranty but

NHTSA ID

11647034

Incident

Jan 22, 2024

While driving we notice an engine knock, particular when the car reached 2000 RPM or more. the car suddenly lost power and would not exceed 40 mph. We took the vehicle to a mechanic and were informed that it needed the engine replaced.

NHTSA ID

11646243

Incident

Mar 1, 2025

My steering would work while I was driving with my kids in the car, my breaks were barely working, the hood started smoking and something under the hood in the engine caught on fire, there was a horrible smell when I was breaking and the breaks would jolt. The engine and cooling was not turning off even with my key taken out, the fan engine was running nonstop no matter what, smoking etc

NHTSA ID

11645773

Incident

Mar 1, 2025

Engine failed mixing oil and coolant

NHTSA ID

11643152

Incident

Feb 17, 2025

This model of Santa Fe has a defective steering column. The car rattles at the base of the steering column at the base of the steering wheel in the floor by your feet. When you go over 70 it rattles.

NHTSA ID

11643116

Incident

Feb 17, 2025

Crack was found in oil pan during regular maintenance. The engine was replaced by Hyundai and now has around 60,000 miles on it. At my expense, the oil plan was replaced.

NHTSA ID

11631370

Incident

Dec 12, 2024

The engine went out while driving on the freeway. All maintenance has always been done and it was burning oil.

NHTSA ID

11630171

Incident

Jun 29, 2024

Check engine light came on and acceleration failed. Hyundai dealership indicated there are no valves in the intake and exhaust ports.

NHTSA ID

11630088

Incident

Dec 6, 2024

Locked the doors normally with the remote. Went into the doctor's office. Returned to the car the driver's door would not unlock. All other doors worked normally. Could not unlock the door with either handle, the switch or the remote. The Dealer says that the door latch mechanism failed in the locked position with the door closed. This would make it very difficult to exit the car in an accident, fire or submersion. The only exit is to crawl over the high mid console and exit through the right front passenger door, this is a very difficult maneuver.

NHTSA ID

11630007

Incident

Dec 9, 2024