Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2014 Hyundai Santa Fe submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 46 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 46, in the owner's own words
The engine has been running rough for awhile and emissions light came on. My car was having problems accelerating, 2 years ago the light came on but didn’t stay on so the dealer couldn’t diagnose problem.
In relation to this incident, approximately 3,00 miles after an oil change, the engine oil drain plug fell out and caused all oil to leak and cause engine damage. Engine oil change was at approximately 125,000 miles. Drain plug fell out at approximately 128,000 miles. No warning lights or symptoms were present prior to vehicle shutting off and dying while driving. Vehicle was then towed to shop who previously did oil change. Shop confirmed drain plug was missing and oil level was empty. I am the manager of this shop submitting this on behalf of the customer with this vehicle. We are aware of the ongoing concerns in relation to case DP22-003 and would like to submit this information as further evidence for this case
Loss of acceleration and stuttering when I was trying to get up to speed on the interstate going up a hill. Instantly blinking check engine light. Won't go above 2000rpm or 60mph. P1326 code read glow relay short circuit
I have been notified that I am in need of a new engine due to possible complete engine failure which is on the near horizon. I have the Lambda II V6 3.3L engine. It is knocking, making noises, hesitates to go, feels like it will stall out at all speeds, and is scaring me terribly. My certified local mechanic replaced a part for failed emissions, which cost almost $900. However the check engine light came back on. They stated I must go to Hyundai because they did not believe they could fix the car as it required a new engine. I took it to my Hyundai dealer, where my contact stated yes it should be covered as it was having the issues as have been identified with this engine. He later came back and stated his managers would not let him put through the claim, and said my estimate was now a whole new timing system at a cost of $4600. My car has less than 83,000 miles on it. My previous Hyundai is still running at 200,000 miles, so yes, I take good care of my vehicles. This is an early equipment failure on the part of Hyundai and Kia that they are now owning up to. I drive on busy 4 lane local roads, and I am afraid of this engine failure. Also, when I did take my Hyundai into the dealership, they did not have the ABS part needed for the recall. I was told it would be in within a couple of days. I have not been contacted back by them if it is in and to schedule me an appt. This is a huge failure in itself! I did make a claim to Hyundai Customer Care, that stated it was out of warranty. Today, I have my car at a 3rd automotive mechanic in the area to get a 3rd opinion. He has a minor timing issue code P0018 that emissions still kicked out once I finally got it passed. I am waiting to hear what he has to say regarding my engine with no beforehand knowledge of what I know so far. If my car catches fire or breaks down or seizes up on a busy road, I don't think that will go safely at all. I am very concerned for my safety and that of others.
Recently, three different lights went on in my car. When looking it up online I found recall number 251 from Hyundai and it matches the lights and issues my car is facing. However, when looking it up via my VIN there are no open recalls.
1) What component or system failed or malfunctioned, and is it available for inspection upon request? I tried to park in the parking space next to it by making a slight right turn. As soon as I stepped on the brake to park, the car began to rush forward. I noticed again and again that my foot was slamming on the brakes, but the car didn't stop. My car went over the ledge between the parking lot and the store, slammed into the pillar of the building on the left, smashed all the glass in the dance studio, and hit the wall on the right before coming to a stop. It took six seconds from rushing forward to into the store. 2) How was your safety or the safety of others put at risk? I must have been severe injured if the car didn't stop by hitting a right-side wall of the store. And if there were people, I was not able to avoid casualites. 3) Has the problem been reproduced or confirmed by a dealer or independent service center? No, the car was towed and reviewd by car insurance. Car insurance informed that th e car will be total loss. No information about reproducing the issue 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, that was suddenly occured 6) Request: I want NHTSA to investigate my car of sudden unintended acceleration. I would like to get EDR, X-ray of PCB board of electrical central unit(a.k.a ECU) managing brake and accelerator and car manufacturer's reliability sign-off report of the ECU board. I have a security footage taking the accident moment. I failed to upload the video. If you want, please let me know. Will send the video file with NHTSA.
CUSTOMER COMPLAINT OF ERRATIC GAUGE OPERATION AND MULTIPLE WARNING LIGHTS. CODE SCAN REVEALED MULTIPLE CODES STORED IN ABS FOR SPEED SENSOR INPUT. DATA LIST SHOWED VEHICLE SPEED SPIKING ON MUPLTIPLE WHEELS THEN UNIT STOPPED COMMUNICTING WITH SCAN TOOL. UNPLUGGED ABS CONTROL UNIT TO CHECK FOR POWER AND GROUND AND FOUND BRAKE FLUID AND BURNED CONNECTOR. RECALL HAS NOT BEEN EXPANDED TO THIS VIN YET BUT SHOULD BE.
Same issue with my Santa Fe Sport with the engine burning oil. It left me stranded on a back road up hill when it just slowly stopped accelerating and shut off. I had it towed to Hyundai dealership who wanted me to purchase a brand new engine. After talking to a friend who is a mechanic he told me about the lawsuit going on. I confronted Hyundai with this new information I had gotten. I was able to get the engine replace but I’m appalled at Hyundais sketchy way of trying to bypass this. Had not for my friend told me then I would have paid for a new engine! Dealership kept my vehicle for 4 months because they were out of stock in engines due to the amount of vehicles having the same issue! Wow now the truth unfolds. Shortly after getting the car back the check engine light came on. When reversing the vehicle would buck and seem like it wanted to stall out. Autozone hooked up computer and said torque converter code showed. Autozone said if I just had my engine replaced then the dealership didn’t install it right or broke something during the process. I took it back to Hyundai and they verified converter code and said I needed a new transmission! Prior to the engine issue this car NEVER had problems. The second the engine was replaced everything went wrong! Seems very sketchy. The car started losing power when driving. I was on the highway and it would not accelerate. I was terrified I was going to get hit by all the other vehicles. Cars were dodging me and slamming on breaks and honking horns. I managed to make my way to pull over. Got the transmission replaced like I was told and the converter replaced. Car is still doing the same thing. Hyundai said I needed converter replaced AGAIN two months after they replaced it. Now everyone at Hyundai was fired… wonder why. Now I took it back to Hyundai again, car has not been driven in over a year. Now they are saying no issue with converter it’s the transmission! Hyundai needs to be out of business. They put us in danger!
Check engine light came on and was blinking. Had to get it towed. There is an engine recall on my vehicle. Full diagnostics test was run showing faulty engine due to the engine recall.
Car not shifting correctly. No power. Could not gain speed to merge into traffic. Was intermittent for months finally the engine light came on. My mechanics diagnostic showed it was the turbo charger. There is a service bulletin 22-22-EM-004H
Car would not shift. Could not increase speed. This occurred intermittently and gradually got worse
Hi I'm in the car with my granddaughter 9 years old We will ready to visit my oldest son his daughter my 3rd grandchild 9 months old.my 9 year old granddaughter we were on I75 north ready to change lanes into the right slow lane as I am ready to merge onto exit 275 Ramp Land o lakes. I notice my rpm numbers are at zero, my SUV was losing speed, I had a green 18 wheeler tractor trailer exactly on my back end of my Hyundai Santa fe sport 2014, exactly on top of us. I can see the grill count bugs on it. My granddaughter was so upset, crying, panicky afraid to get hit by the cars, trucks,staying stranded.myquick thinking I kept my foot on the gas gave it all I could manage to get my SUV on the triangle safe spot in front of the sign exit 275. Once I took my foot slowly off the gas I notice all of the components were locking up shutting down slowly the lights just dimming into darkness nothing nothing was on as if she just shut down to sleep. It was very scary I am also suffering anxiety flashback what if I didn't think to get out of the tractor trailers way. My god my granddaughter I would have been hit slamed hard or pushed into on coming traffic or teadbone into the divider or over the slope. I dont feel safe my suv. That truck was not stopping he was pushing his way.i am devastated. I paid in full my suv in 2yrs under the 4 1/2 yrs. I bought my suv.from ford dealer Tampa fl.paid infull under a new steering columns has to be replaced? After I heard the clicking sound and I was shown a little tool was going to be put in. I said no a new steering column has to be replace due to safety. the Service tech who put my steering column also broke my power auto seat driver Side. Chair still pops out the electric left side button for lumbar, heat safetychair adjusting. I was told the recall took care of the chemical liquid brake fluid component quick fix I told the dealer about my age lights,traction, slope lights emergency brake lights on. road ranger can smell chemical burn
I brought the 2014 HYUNDAI SANTA FE ON MAY 10, 2022. On JANUARY 7, 2023 I was driving down the highway when the HYUNDAI shut down. No warning lights or nothing just stopped. We could not get it started no matter what we did. My son in law checked it out and found out it was the engine. Talked to the dealer and found out there was a recall for an engine in 2018. That was never taken care of. We never knew about the recall until after my HYUNDAI HAD TROUBLE. Took it to the HYUNDAI DEALER IS DES MOINES FEBRUARY 10, 2023 and they said there was 3 recalls that was not done . But they now said it is too late for the recalls . SO WHAT WE NEED TO KNOW IS ARE WE GOING TO GET THE RECALLS DONE OR JUST FORGET ABOUT FIXING THE HYUNDAI. I SEEN WHERE ENGINES OR MOTORS WAS FOREVER INSURANCED ON HYUNDAIS. ARE THEY YET.?? Please let me know as soon as you can if the recalls will be honored by email. And if so where could I take my HYUNDAI TO GET FIXED AS I DO NOT TRUST [XXX]. EITHER WATERLOO, IA OR MANKATO, MN. THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I received a notice of recall on the ABS for my Hyundai Santa Fe 2014 Sport. My ABS light recently illuminated, I went to the Hyundai site to make an appt. I was given one a week out, while waiting for the appt my brake lights wouldn’t turn off unless I disconnected the battery. I took the vehicle to the dealership in Brevard Fl, the guy kept trying to upsell me $180 for diagnostics and that I had to pay it for every light on. Which I explained had all happened since the ABS light. I was there for 4 hours and I asked him to fix the ABS he didn’t said he didn’t have time and I had to reschedule. I had to wait another week, I took it to a friend who is a certified mechanic. He put it on his diagnostic computer and it kept coming back with ABS code. Said he couldn’t do the brakes until that was fixed. Went back this week, didn’t ask me anything when I pulled in, not even an hour later said my vehicle was done come get it. He handed me a quote of $1300 for brakes. I asked if I paid that would it fix the ABS he said no, but ur vehicle is not safe to drive. I explained I know, it wasn’t safe last week and you didn’t help me. I was able to get my vehicle to nearby brake-shop. I explained everything that happen, they also ran diagnostics and said it was ABS that they couldn’t fix it either until the dealership fixed the ABS. Now my vehicle is stuck at brake-shop and I just started a new job and have already had to miss two days work. I am completely dumbfounded as to why I am getting the run around and no one wants to help. I deplore having to complain, however it feels as though there is no more customer service/satisfaction.
I was driving to pickup my dog from daycare centre and when I arrive to house, put my car in Park then a huge amount of smoke came out from the front hood of car. The smoke got bigger and bigger within 30 seconds I couldn't see anything from front of car and around driver's seat. There was no Hazard alerts or signs on my car that my car was overheating. There was no signal or emergency shut off on the car when the overheating began. My boyfriend was in car at time. My dog was walking outside with daycare caretaker when a flame started on Driver's side engine. The flame lit and sparked into a huge flame. I ran out of car while my boyfriend yelled for everyone to back away from car before it explodes. The flame grew and engine bursted into flames, a loud explosion followed. I did not have any time to even gather what was going on before my eyes, I was trembling in shock and could not speak clearly. Immediately, I called police to come put out the fire. The fire department was transferred into my phone call. I was able to give address and they arrived on scene within 3-4 minutes. Fire department put out the flames with a water hose. The car was completely damaged, falling apart into pieces, front hood was on fire to the back seats, doors were on fire, steering wheel was gone, entire front dashboard and chairs were melted and gone in pieces. I started feeling sick and overwhelming stressed.
While driving on the MA Route 90 on April 29, 2022, the vehicle stopped accelerating and became unsafe drive. I brought the car to Midas and was told that the car needed a new engine. I contacted a Hyundai dealer and was told that they could not look at the car as they had over a hundred Hyundai engines to replace. Prior to this incident, there were no warning lights or messages. I have learned that there seems to be significant problems with many Hyundai models. I believe this was extremely dangerous as the car would not accelerate whileI was in the fastlane of the highway.
Hyuandi recalled Santa Fe 2.4L engines. Ignoring and refuses to acknowledge many 3.3L Santa Fe’s SAME engine failures as they have had lawsuits over. I’m reaching out AGAIN demanding investigations EVERY FAILED ENGINE REPORTED. Denying accountability For the safety of their customers! My engine blew driving onI-40 interstate. I was accelerating to pass a vehicle. During my attempted acceleration I lost all petal pressure and my foot went to the floor. The RPM’s spiked up 5-6k. the oil pressure escalated rapidly. My car seemingly stalled out. Losing ability to keep moving. What looked like steam coming out of the passenger side front wheel well. Assumed that was from a liquid hitting the hot brakes. After sitting for a few moments, I attempted to restart the vehicle. turning it off & it never came back on. Following failure to start back up. I checked the oil level. ALARMINGLY- it was completely dry. While inspecting the car on the side of the busiest highway! there was no large apparent leaks,where the oil would’ve run out. This is a direct display of the motor burning the oil over time. The Hyuandi dealership is responsible for the maintenance and my cars inability to run. As the oil’s mysterious disappearance is from a malfunction in the engine. the REASON my car ran out of oil. MONTHS prior to its mysterious disappearance the oil was changed & NO concerns of malfunction or failure to run, we’re reported after my maintenance by the SAME dealership who blames me. Denying the truth. Blaming me for “lack of servicing” the vehicle they serviced AND WAS NOT DUE OF ONE. Hyuandi’s ignoring their engine problem. Putting their customers and many other drivers lives AT RISK. and I’m highly disappointed in the service from both hyuandi, all dealerships, and the refusal to acknowledge THEIR responsibility for ME NO LONGER HAVING A RUNNING VEHICLE. Not offering a replacement engine. Expecting ME to drop $6,000.00 which is half the price of my cars value. I WANT ANSWERS!!!!!!!
TOOK THE CAR IN FOR A RECALL AND SERVICE ENGINE SOON LIGHT ON FEBRUARY 4TH. WHEN I GOT ALMOST HOME THERE WERE 4 MORE LIGHTS ON. REAR WHEEL SENSORS, SKID CONTROL, DOWNHILL AND CAR APPROACHING LIGHT. MADE AN APPOINTMENT TO GET THESE FIXED AND I EXPLAINED I HAD CAR SHIELD AND THEY SAID THEY ACCEPTED CAR SHIELD. TODAY, MAY 5TH WHEN I TOOK THE CAR BACK (FIRST APPT. I COULD GET) AFTER I SAT THERE FOR 1-1/2 HOURS THEY CAME BACK AND TOLD ME MORE THINGS WERE WRONG AND INFORMED ME AT THAT TIME THEY NO LONG USE CAR SHIELD. I'M DONE WITH HYUNDAI. THEY RUN YOU IN CIRCLES AND TREAT YOU LIKE [XXX] AND THE TECH HAD THE NERVE TO GET MAD AT ME. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ABS, DOWNHILL, AND TRACTION CONTROL INDICATOR LIGHTS ILLUMINATE ON THE DASH. HYUNDAI DEALER SAYS A REAR WHEEL BEARING/WHEEL SPEED SENSOR IS FAILING AND NEEDS TO BE REPLACED. THEY SAID THEY'VE SEEN THIS MANY TIMES AND WHEN LOOKING ONLINE THESE SEEM DESTINED TO FAIL ON MY HYNDAI SANTA FE'S 3-6 YEARS INTO THE VEHICLE LIFE. THERE IS A TSB FOR THIS ISSUE THAT SAYS IT RELATES TO SEA WATER, BUT IT MAY JUST BE ANY WATER/WET CONDITIONS. I BELIEVE A RECALL IS NEEDED FOR THIS ISSUE.
RECENTLY BROUGHT UP A HYUNDAI SANTE FE 2.0T AND NOW SHORTLY AFTER PURCHASING THE REAR VIEW/BACK CAMERA NO LONGER WORKS. JUST A BLACK SCREEN WHEN PUT INTO REVERSE. I SEE IT'S A EXTREMELY COMMON PROBLEM POST ON FORUMS ALL OVER THE WEB. IT'S NOT A NECESSITY BUT COULD BE HAZARDOUS GIVEN THE MOMENT IT DECIDES TO QUIT.
I PURCHASED MY 2014 SANTA FE SPORT FROM FORD MOTOR SALES LOCATED@10700 FORD ROAD DEARBORN,MICHIGAN IN OCTOBER 2020. AFTER A WEEK OF DRIVING IT BACK AND FORTH TO WORK,IT STARTED NOT ACCELERATING AND I KEPT SMELLING LIKE SOMETHING WAS BURNING IN IT. I TOOK IT BACK AND FORTH TO THE DEALERSHIP FOR THIS SAME ISSUE NOW THE ENGINE IS KNOCKING AND THE OIL WONT STAY IN IT EITHER,AFTER ITS BEEN CHANGED TOO. IM HEARTBROKEN AND ITS CHRISTMAS AND I HAVE NO TRANSPORTATION AT ALL TO GET TO WORK FOR ME AND MY FAMILY. I'M A FRONTLINE WORKER FOR THE COVID-19 TEAM HERE IN MICHIGAN AT THE BE WELL MEDICAL CENTER FOR BIOTECH LABORATORIES AND CAN LOSE MY JOB IF I DONT GET THIS FIX IMMEDIATELY. THIS RECALL EXPLAINS ALOT THATS WHY MY POOR TRUCK IS DYING. PLEASE HELP
THERE IS A SIGNIFICANT LEAP OR JERK WHEN IT SHIFTS FROM 1ST TO 2ND GEAR. SEEMS TO HAPPEN WHEN THE CAR IS COLD. I HAVE TAKEN IT TO THE LOCAL HYUNDAI DEALERSHIP THAT CLAIMED IT DIDN'T DO IT WHEN THEY DROVE IT. AFTER PICKING IT UP FROM THEM, THE CAR RAN BEAUTIFULLY FOR ABOUT TWO WEEKS. THEY DON'T CLAIM TO HAVE DONE ANYTHING BUT FROM I CAN FIND OUT ABOUT THIS PROBLEM IS THAT THEY RESET THE COMPUTER BUT IT DOESN'T FIX ANYTHING. THIS IS A SAFETY HAZARD. THE CAR JERKS VIOLENTLY WHEN STARTING OFF AT A STOP LIGHT AND JERKS VIOLENTLY WHEN IT COMES TO A STOP AS DOWNSHIFTS. I HAVE BEEN ABLE TO MAKE IT STOP WHEN I PUT IT IN PARK, TURN OFF THE ENGINE AND THEN TURN IT BACK ON. SEEMS TO RESET THE COMPUTER AND IT'S OK FOR A WEEK. I BELIEVE HYUNDAI DOES KNOW ABOUT THIS PROBLEM WITH THE SANTA FE AND THE ELANTRA. THEY JUST HAVE NOT COME UP WITH AN UPDATED SOFTWARE PROGRAM THAT WILL FIX THIS HAZARDOUS SITUATION. THE OTHER PROBLEM IS THE BLIND SIDE DETECTION BECOMES DISABLED WHEN IT IS RAINING MAKING THAT A HAZARDOUS SITUATION AS WELL.
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BACK OVER PREVENTION CAMERA MALFUNCTIONED WHILE THE VEHICLE WAS IN REVERSE. THE VEHICLE WAS TAKEN TO CIRCLE HYUNDAI (641 SHREWSBURY AVE., SHREWSBURY, NJ 07702, (732) 758-0111) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BACK OVER PREVENTION CAMERA NEEDED TO BE REPLACED. THE CONTACT WAS CONCERNED THAT WATER MAY HAVE ENTERED THE CAMERA HOUSING AND CAUSED AN ELECTRICAL SHORT CIRCUIT OF THE ELECTRICAL COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY COVERAGE WAS EXPIRED. THE FAILURE MILEAGE WAS 50,000.
2014 HYUNDIA SANTA FE SPORT WILL NOT ACCELERATE, WHEN TAKING OFF, OR GOING UP HILL. ALMOST SEEM LIKE LOSING POWER WHEN TRYING TO INCREASE SPEED. VERY DANGEROUS WHEN TRYING TO MERGE INTO TRAFFIC OR ON HIGHWAY.
AIR STAYS AT WARM WHEN DRIVING IN HEAT AND WON'T COOL
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .