Made right hand turn passenger wheel cocked dead stop. When checked out was told sub frame rust apart on passenger side.
- NHTSA ID
- 11419507
- Incident
- May 29, 2021
Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2002 Hyundai Sonata submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Made right hand turn passenger wheel cocked dead stop. When checked out was told sub frame rust apart on passenger side.
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE BRAKING, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE WHEN IT THEN CRASHED AND TRAVELED UP THE SIDE SUPPORT WIRES FOR A TELEPHONE POLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HIRED A THIRD-PARTY AGENCY TO FURTHER INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE A CAUSE FOR THE FAILURE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000.
THROTTLE BODY GOT STUCK WIDE OPEN THERE US A PIC OF THIS IN GETTYSBURG TIMES I GOT VIDEO OF THE CAR GOING WILD MY CAR DROVE INTO A SUPPORT LINE AND THERE WAS NOTHING I COULD DO. HAMILTON HYUNDAI - CHAMBERSBURG, PA HAD A FEW MECHANICS COME AND THEY TOLD ME TO CLEAN THE THROTTLE CAUSE IT WAS STICKING I HAVE NOT DONE SO AND WILL NOT UNTIL THEY ADMIT THERE AN ISSUE I COULD HAVE BEEN KILLED. *TR
MY CAR STARTED GETTING ERRATIC IDLING AND THEN THE ENGINE LIGHT STARTED TO TURN ON. I GOT THE SPARK PLUGS AND SPARK PLUG WIRES REPLACED AND THEN IT MILD DOWN AFTER AROUND 1WK AFTER, THEN THE ERRATIC IDLING WHILE ON DRIVE OR ON REVERSE STARTED AGAIN. LEFT IT LIKE THAT THINKING IT WAS MAYBE THE FUEL PUMP OR SOMETHING LIKE THAT. HAD MY BROTHER THAT IS A MECHANIC CHECK IT AND SAID HE FOUND THE SPARK PLUG WIRES OUT OF SEQUENCE, BUT AFTER HE MADE SURE ALL WERE THE CORRECT ORDER THE SAME PROBLEM STARTED AGAIN, SAME ERRATIC IDLING AND THIS TIME IT REALLY DID FEEL LIKE SOMETIMES LOOSING POWER. IT HAS GOTTEN WORSE SINCE THEN THAT I WAS DRIVING, DON'T RECALL THE MPH, BUT IT MUST OF BEEN AROUND 50 - 60 MPH CAUSE I WAS ON THE FREEWAY. THE WHOLE ENGINE SPORADICALLY, IN LESS THAN A SPLIT SECOND, TURNS OFF THEN ON. ALL THE ELECTRIC PANEL AND THE FRONT DASHBOARD AND THE WHOLE CAR'S ELECTRICAL SYSTEM TURNS OFF/ON IN A "BLINK OF AN EYE". IT MADE THE CAR MAKE AN ERRATIC AND SUDDEN STOP, LIKE IF I HAD PUT THE BRAKES COMPLETELY OR THE ENGINE JUST STOPPED THAT SPLIT SECOND. THEN IT WENT BACK ON AND STILL DRIVING. AFTER THAT IT DID IT ABOUT 2 MORE TIMES LIKE AROUND THOSE MINS I WAS DRIVING, ABOUT MINS APART. AFTER THIS HAPPENED, IT'S BEEN GETTING WORSE AND NOW THE POWER SHUTS OFF COMPLETELY AND I HAVE TO DRIVE TO THE SIDE WITH NO POWER ON CAR. THEN SUDDENLY GETS POWER AGAIN AND I JUST START IT AGAIN. I'VE CHECKED THE CABLES OF BATTERIES AND THEY KEEP TELLING ME I CAN'T GET THE CAR CHECKED FOR CODES CAUSE THE ENGINE LIGHT KEEPS GETTING RESET SINCE IT LOOSES POWER COMPLETELY AND THEY CAN'T GET ANY CODES UNLESS THE ENGINE LIGHT IS LIT UP. SOMETIMES TURNING SIGNAL OR PUTTING THE BRAKES OR LIGHTS ON MAKE IT STOP OR LOOSE POWER COMPLETELY. *TR
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHEN FUELING THE VEHICLE, GASOLINE REGURGITATES FROM THE FUEL TANK. ALSO THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. SOMETIMES THE VEHICLE WILL HESITATE WHEN ATTEMPTING TO ACCELERATE, AS IF THERE WAS NO FUEL AVAILABLE. THE DEALER WAS NOTIFIED, AND A TECHNICIAN CONCLUDED THAT SHE WOULD HAVE TO PAY $900.00 TO REPAIR THE VEHICLE. NO REPAIRS WERE MADE.. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 82878.
DOORS LOCK REMOTE WONT UNLOCK CAR IF I USE THE KEY TO THE DOOR ALARM GOES OFF AND I CANT SHUT IT OFF. *CN
ON 09/04/07 I BOUGHT A USED 2002 HYUNDAI SONATA AND ON 09/05/07 THE CAR LOST 1ST AND 4TH GEAR IT SEEMED AS IF THE TRANSMISSION WERE GOING OUT , BUT WHEN I STARTED REVIEWING OTHER CONSUMER RELATED ISSUES I NOTICED OVER 900 CONSUMERS HAD THE SAME PROBLEMS WITH THEIR HYUNDAI'S , BUT THE CAUSE ENDED UP BEING THE OUTPUT SPEED SENSOR. WHICH IN SOME CASES TOOK CONSUMERS UP TO 6 MONTHS TO LOCATE ONE. UNFORTUNATELY I FINANCED THE CAR AS IS WITH NO WARRANTY. *JB
DT: CALLER GOT INTO CAR, PULLED IT OUT OF GARAGE AND GOT OUT OF IT. WHEN SHE GOT BACK INTO VEHICLE AND PUT IT IN GEAR IT MADE A SCREAMING NOISE AND ACCELERATED. SHE HIT THE BRAKES, BUT THEY DID NOT WORK. SHE TRIED TO STOP THE CAR BY GOING UP A HILL INSTEAD VEHICLE HIT A HOUSE THREE DOORS AWAY. UPON IMPACT, AIR BAGS DID NOT DEPLOY. INSURANCE CLAIMED THAT DEALER SAID THERE NOTHING WAS WRONG WITH CAR. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK
WHILE APPLYING THE ACCELERATOR PEDAL IT WENT TO THE FLOOR. THIS CAUSED THE VEHICLE TO ACCELERATE UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ACCELERATOR CABLE NEEDED TO BE REPLACED. *AK
8/27/02 BELT NOISE AND BURNING RUBBER SMELL. THE PULLEY BELT WAS REPLACED. 1/33/03 RECALL ON <A ONMOUSEOUT="WINDOW.STATUS=''; RETURN TRUE 'AUTOMATIC TRANSMISSION'; RETURN TRUE;" ONMOUSEOUT="WINDOW.STATUS=''; RETURN TRUE;">AUTOMATIC TRANSMISSION</A></A> WOULD NOT SHIFT OUT OF FIRST GEAR. THROTTLE BODY ASSEMBLY WAS REPLACED. 9/8/03 CAR ENGINE RACED TO 5000-6000 RPMS, HAD TO TURN OFF IGNITION. SERVICE DEPARTMENT CAN FIND NO EXPLANATION. 9/16/03 CHECK ENGINE LIGHT COMES ON. WHILE IN PARK, ENGINE RACES TO 5000 RPMS. AFTER 3 RESTARTS AT THE IGNITION, THE IDLE RETURNS TO NORMAL. 9/21/03 CHECK ENGINE LIGHT COMES ON. WAIT TO TAKE TO DEALERSHIP. 10/7/03 SERVICE DEPARTMENT SAYS THEY CAN FIND NO PROBLEM. 10/23/03 CHECK ENGINE LIGHT COMES ON. SERVICE DEPARTMENT SAYS THERE IS A LEAK IN THE FILL VENT VALVE, REPAIR. 12/18/03 RECALL SERVICE DONE. 5/9/04 CHECK ENGINE LIGHT COMES ON. IGNORE, IT GOES OFF AFTER TWO WEEKS. 8/6/04 CHECK ENGINE LIGHT COMES ON. IGNORE, IT GOES OFF AFTER TWO WEEKS. 11/4/04 WHILE TRAVELING ON A HIGHWAY, VEHICLE DOES NOT RESPOND TO BRAKING. COLLISION OCCURS, ACCELERATION CONTINUES, CAR SPINS OUT OF CONTROL ACROSS TWO LANES AND INTO A GRASSY FIELD. I PUT IT IN PARK AND SHUT OFF THE IGNITION IN ORDER TO STOP THE CAR FROM CONTINUING INTO THE FENCEPOST. PATROLMAN SAID THE THROTTLE WAS OPEN. INSURANCE COMPANY VALUED THE VEHICLE A TOTAL LOSS. *AK RECALL CAMPAIGN: THE CONSUMER COULD NOT SLOW DOWN THE VEHICLE. AFTER IMPACT THE CONSUMER STATED THAT THE ENGINE WAS STILL RACING AND SHE WAS STILL PRESSING THE BRAKE. THE EMERGENCY BRAKE HAD TO BE PULLED TO STOP THE VEHICLE. THE OFFICER ON THE SCENE STARTED THE VEHICLE AND THE ENGINE WAS STILL RACING. *TC YHE BATTERY AND ALTERNATOR WERE REPLACED.
WE RECENTLTY PURCHASED A USED BUT SHOWROOM CONDITION HYUNDAI SONATA WITH SOMEWHERE AROUND 29,000 MILES ON IT FROM A DEALERSHIP. AFTER ABOUT THREE WEEKS MY SON HAD TO LEAVE IT IN A PARKING LOT. THE THROTTLE/CRUISE CONTROL CABLE (EVEN THO HE DID NOT HAVE THE CRUISE CONTROL ON) WAS STUCK. HE THOUGHT THE PROBLEM WAS FIXED SO HEDROVE THE CAR A FEW MORE WEEKS AND WAS ON HIS WAY HOME WHEN THE SAME THING HAPPENED AGAIN ONLY THIS TIME HE RAN INTO A UTILITY POLE. THE CAR WAS DAMAGED PRETTY BADDLY BUT THANK THE LORD HE WAS NOT. HE COULD HAVE BEEN KILLED. THE UTILITY COMPANY IS CHARGING US ABOUT $4000.00 OR MORE DOLLARS FOR THE WORK THEY HAD TO DO TO THE POLE. I CALLED HYUNDAI CONSUMER AFFAIRS. THE CAR IS AT A HYUNDAI DEALERSHIP. CONSUMER AFFAIRS IS MAILING ME A FORM TO FILL OUT. I DO NOT KNOW IF HYUNDAI IS GOING TO CLAIM RESPONSIBLITY OR NOT. I FEEL THAT THIS PROBLEM NEEDS TO BE RESEARCHED TO SEE IF THERE HAVE BEEN ANY OTHER PROBLEMS WITH THE THROTTLE/CRUISE CONTROL STICKING MAKING IT IMPOSSIBLE TO STOP OR CAUSING ANY OTHER PROBLEM. I HATE TO SEE SOMEONE DIE FROM THIS.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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