Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
30
Latest Feb 28, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 460 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
12
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
9
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2009 Hyundai Sonata submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 30, in the owner's own words
The contact owned a 2009 Hyundai Sonata. The contact stated that while his daughter was driving at 45 MPH, the vehicle was turning the corner. It was unknown if any warning lights were illuminated. As a result, the vehicle was T-boned by a vehicle that was turning the corner, then crashed and the vehicle came to a stop at an unknown location. Most of the impact was received from the front passenger side. The other divers speed was unknown. None of the air bags deployed. The contact suffered injuries to the head and the lungs when she impacted the steering wheel. The contact was taken to the hospital by an ambulance. The contact's daughter was in a coma and had brain trauma and a punctured lung. A police report was filed. The vehicle was towed to a tow yard. The other vehicle owner was injured as well, the extent of his injuries was unknown. There was no property damage. The manufacturer was not made aware of the failure. The failure mileage was 140,000.
NHTSA ID
11645548
Incident
Feb 19, 2025
Mileage
140,000 mi
AirbagsBody & structureEngine
Filed Feb 21, 2024
Fire reported
Vehicle sat in driveway for one week while on cruise. The day of return the sonata caught on fire without any person touching the car for one week. Brother who’s house it was at was woken by neighbors at 7sm. Home had minor damage, but it could of been bad if it was in someone’s garage. Fire started in engine and console. Fire department could not find out a reason. Car was totaled. Had to rent a car to get home that was 2 hours away. Never had an issue with this vehicle in the 12 years I owned it.
NHTSA ID
11573193
Incident
Feb 18, 2024
Airbags
Filed Sep 10, 2021
Dash pad directly above the passenger side airbag has cracked with an approximately 12 inch vertical long crack
NHTSA ID
11432420
Incident
Jun 15, 2021
Airbags
Filed Feb 4, 2020
MY DASHBOARD ON PASSENGER SIDE OF CAR STARTED CRACKING LAST YEAR. IT IS OVER THE AIRBAG SO I NOW TRY NOT TO PUT ANYONE IN THAT SEAT OR SIT THERE MYSELF. IT STARTED OUT AS 1 CRACK AND EVERYDAY THERE IS MORE.
NHTSA ID
11306983
Incident
Jul 1, 2019
Airbags
Filed Dec 18, 2019
MY CAR HAS ALWAYS BEEN KEPT IN GARAGE. ABOUT 2 YEARS AGO I ADVISED MY DEALER THAT CRACKS WERE DEVELOPING ON MY DASHBOARD. I WAS CONCERNED BECAUSE IT IS OVER AIRBAGS. I WAS TOLD I WOULD BE RESPONSIBLE FOR REPAIRS. I SEE OTHER CONSUMERS WITH SAME MODEL HAVING SAME PROBLEMS. I BEEN RETIRED LAST 3 YEARS AND HAVE DRIVEN MY CAR LESS THAN 5 THOUSAND MILES, CAR IS KEPT IN GARAGE AND THE CRACK HAS NOW SPREAD TO DRIVER'S SIDE OF DASHBOARD! I HOPE A RECALL OCCURS FOR THIS PROBLEM BEFORE AN ACCIDENT HAPPENS. I SHOULD NOT BE RESPONSIBLE FOR SAFETY DEFECTS IN CAR!
NHTSA ID
11289875
Incident
May 1, 2017
Mileage
80,000 mi
AirbagsInterior & seatsSeat belts
Filed Dec 5, 2019
AIRBAG LIGHT WILL NOT TURN OFF. I HAVE TAKEN THE CAR TO TWO DEALERSHIPS AND THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. THE OCS IS DEFECTIVE. I HAVE HAD THE CAR FOR 10 YEARS AND NO ONE EVER SITS IN THE PASSENGER SEAT. I DO PUT GROCERIES ON THE SEAT AT TIMES. I BELIEVE THE PROBLEM IS THE SAME AS THE TSB CAMPAIGN THAT WAS PUT OUT FOR 2006 -2008 SONATA. THE CAMPAIGN NUMBER IS 083. HOW CAN I FIND OUT IF MY 2009 SONATA WAS MANUFACTURED IN 2008? WHEN THE VEHICLE WAS RETURNED FROM THE FIRST DEALER THE SEATBELT LIGHT WAS FLASHING.
NHTSA ID
11287195
Incident
Nov 1, 2019
Mileage
117,000 mi
Airbags
Filed Oct 28, 2019
THERE HAS NOT BEEN AN ACCIEDENTAS OF YET IN THE EVENT OF SOMETHING HAPPEN. MY DASH BROAD HAS CRACKED ALL THE WAY ARCOSS I HAVE BE TOLD THAT IS A HARRAZAD. MY CAR HOME IN DRIVE WAY NEXT MORNING IT WAS CRACK HALF WAY AND NOW ITS CRACK ALL AWAY CROSS.
NHTSA ID
11271526
Incident
Oct 5, 2019
Airbags
Filed Jul 19, 2019
THE PASSENGER SIDE DASHBOARD HAS TWO LONG CRACKS AROUND OR WITHIN THE AIRBAG AREA. BASED ON SOME GOOGLE SEARCH, THIS APPEARS TO BE A COMMON PROBLEM IN THE SONATA. I HAVE THE SINGLE OWNER OF THIS VEHICLE. THERE WAS MAJOR ACCIDENT, AND NO FRONT COLLISION OF THIS VEHICLE. THE CRACKS APPARENTLY ARE DUE TO POOR RUBBER QUALITY. THE CRACKS HAVE BEEN NOTICED FOR ROUGHLY A WEEK, THOUGH THE EXACT DATE OF ITS FIRST APPEARNCE IS UNCERTAIN.
NHTSA ID
11233409
Incident
Jul 9, 2019
Airbags
Filed Jul 3, 2019
WE BELIEVE OUR VEHICLE HAS A TAKATA AIR BAG SYSTEM. IT IS A 2009 HYUNDAI SONATA THAT WAS BUILT IN 2008. IN NOVEMBER 2018, CRACKS STARTED TO APPEAR ON THE DASHBOARD ABOVE THE AIR BAGS. IT HAS GOTTEN PROGRESSIVELY WORSE SINCE. THE AIR BAG LIGHT HAS COME ON AND IS CONSISTENTLY STAYING ON WHILE DRIVING THE CAR. THE BOOK SAYS TO CONTACT THE DEALER. ALL INDICATIONS FROM INFORMATION ONLINE STATE THAT THIS IS A SERIOUS SAFETY CONCERN AND MUST BE ADDRESSED IMMEDIATELY. WE FEEL CONCERNED ABOUT DRIVING IT. IT WAS PURCHASED NEW ON 09/10/2008. WE BELIEVE THAT THIS CAR SHOULD HAVE BEEN LISTED IN THE RECALLS FOR THE HYUNDAI SONATAS YEARS 2007-2008 SINCE IT WAS BUILT IN 2008.
NHTSA ID
11229380
Incident
Nov 1, 2018
Mileage
138,000 mi
AirbagsBody & structure
Filed Oct 24, 2018
TAKATA RECALL THE DASHBOARD IS SERVERLY CRACKING OVER THE AIR BAG AN ACROSS THE DASHBOARD. STARTED IN JULY AND GETTING WORST. I NEVER BEEN IN AN ACCIDENT THE BODY OF THE CAR IS IN GOOD CONDITION FOR ITS AGE. MILEAGE IS DUE TO HIGHWAY DRIVING.( I DO NOT KNOW HOW THE AIRBAG IS SETUP IN DASHBOARD BUT THERE TWO LONG CRACK ABOUT 10 TO12 INCHES APART FROM THE WINDSHIELD TO THE GLOVE COMPARTMENT AND NOW ANOTHER ONE ABOUT 8 INCHES COMING FROM THE SIDE OF THAT GOING ACROSS THE DASHBOARD.)
NHTSA ID
11142502
Incident
Jul 1, 2018
Airbags
Filed Dec 22, 2017
DRIVING ALONG ON A CITY STREET AND NOTICED AIRBAG INDICATOR ON CONSOLE WAS ON. LOOKED AROUND AND THE PASSENGER AIRBAG INDICATOR OFF LIGHT WAS NOT OFF. PASSENGER SEAT BELT INDICATOR WAS FLASHING AND THERE WAS NO PASSENGER IN SEAT.
NHTSA ID
11056142
Incident
Dec 22, 2017
Mileage
133,000 mi
Airbags
Filed Mar 13, 2017
DASHBOARD IS CRACKING AND HAS BEEN FOR A YEAR AND A HALF. MY BOYFRIEND'S FRIEND HAS THE SAME CAR, SAME YEAR AND HIS IS WORSE THAN MINE. MY CONCERN IS THIS IS WHERE AIRBAG IS LOCATED.
NHTSA ID
10960384
Incident
Jan 1, 2014
Mileage
95 mi
Airbags
Filed Jul 25, 2016
DASHBOARD CRACKING DIRECTLY AROUND AIR BAG UNIT UNDERNEATH DASHBOARD ON PASSENGER SIDE. THIS IS A KNOWN ISSUE TO HYUNDAI, AFFECTING NUMEROUS MODELS AND MODEL YEARS. HYUNDAI DEALERS REFUSE TO CLASSIFY IT A SAFETY DEFECT, AND HAVE TOLD ME THE DASHBOARD REPLACEMENT IS THE RESPONSIBILITY OF THE CUSTOMER. MULTIPLE HYUNDAI SERVICE TECHNICIANS ON THE INTERNET CONFIRM WHAT I SUSPECT, THAT THIS IS A MANUFACTURER'S DEFECT AND A SAFETY ISSUE. CRACKS BEGAN APPEARING AT ABOUT 68,000 MILES, APPROXIMATELY NOVEMBER 2015, AND ARE GETTING PROGRESSIVELY WORSE. CAR NOW HAS APPROXIMATELY 72,000 MILES (JULY 2016).
NHTSA ID
10888462
Incident
Jul 25, 2016
Mileage
68,000 mi
Airbags
Filed Mar 18, 2016
Crash reported1 injury reported
CROSSING INTERSECTION ON GREEN LIGHT. INATTENTIVE DRIVER RAN RED LIGHT, CRUSHING PASSENGER SIDE AND FORCING CAR INTO ANOTHER VEHICLE. THIS IMPACT CAUSED THE REAR OF AUTO TO BE CRUSHED. AIRBAG DID NOT DEPLOY AND, THUS, DID NOT PROTECT FROM INJURY.
NHTSA ID
10850462
Incident
Feb 10, 2016
Mileage
89,000 mi
Airbags
Filed Aug 27, 2015
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2009 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK THE GUARDRAIL AND MEDIAN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE PASSENGER SUSTAINED A CUT TO THE BACK OF THE HEAD AND TWO FRONT TEETH WERE LOOSE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.
NHTSA ID
10759661
Incident
Aug 16, 2015
Mileage
180,000 mi
Airbags
Filed Dec 23, 2014
AIR BAG LIGHT TURNED ON THE DASH OF THE 2009 HYUNDAI SONATA. CALLED AND REPORTED TO HYUNDAI (CASE # UPON NHTSA REQUEST) AND THEN TOOK THE VEHICLE TO A HYUNDAI DEALER. VEHICLE HAS 26,456 MILES ON 12/23/2014. DEALER DESCRIPTION OF FAULT SCANNED FOR DTCS, B1322 AND B1324 PRESENT AND ACTIVE IN SRS SYSTEM. CLEARED CODES AND ATTEMPTED WCS RESET PROCEDURE VIA GDS, RESET FAILED AND DTCS RETURNED. PASSENGER SEAT BOTTOM NEEDS REPLACED PER TSB 09-BD-007. CUSTOMER DECLINED REPAIRS AT THIS TIME. QUOTED $2,189, TAX INCLUDED. I PAID $127.43 TO DIAGNOSE THE SRS SYSTEM PROBLEM. THE NHTSA HAS A CAMPAIGN (RECALL # 08V161000) FOR THE FAILURE OF OCCUPANT CLASSIFICATION SYSTEM (OCS) IN THE RIGHT FRONT SEAT FOR 2006-2008 HYUNDAI SONATAS. THIS 2009 HYUNDAI SONATA WAS MANUFACTURED ON 01/8/2008. THESE EARLY MANUFACTURED 2009 HYUNDAI SONATAS SHOULD BE INCLUDED IN NHTSA CAMPAIGN (RECALL # 08V161000) SINCE THE SAME 2008 PASSENGER SEAT BOTTOM PART WAS PROBABLY USED IN THESE VEHICLES. THE FAILURE OF OCCUPANT CLASSIFICATION SYSTEM (OCS) IN THE RIGHT FRONT SEAT IS A SAFETY ISSUE THAT THE NHTSA NEEDS TO ADDRESS. *TR
NHTSA ID
10667923
Incident
Dec 23, 2014
Mileage
26,456 mi
Airbags
Filed Dec 23, 2014
AIR BAG LIGHT TURNED ?ON? THE DASH OF THE 2009 HYUNDAI SONATA. CALLED AND REPORTED TO HYUNDAI (CASE # UPON NHTSA REQUEST) AND THEN TOOK THE VEHICLE TO A HYUNDAI DEALER. VEHICLE HAS 26,456 MILES ON 12/23/2014. DEALER DESCRIPTION OF FAULT ? SCANNED FOR DTCS, B1322 AND B1324 PRESENT AND ACTIVE IN SRS SYSTEM. CLEARED CODES AND ATTEMPTED WCS RESET PROCEDURE VIA GDS, RESET FAILED AND DTCS RETURNED. PASSENGER SEAT BOTTOM NEEDS REPLACED PER TSB 09-BD-007. CUSTOMER DECLINED REPAIRS AT THIS TIME. QUOTED $2,189, TAX INCLUDED. I PAID $127.43 TO DIAGNOSE THE SRS SYSTEM PROBLEM. THE NHTSA HAS A CAMPAIGN (RECALL # 08V161000) FOR THE FAILURE OF OCCUPANT CLASSIFICATION SYSTEM (OCS) IN THE RIGHT FRONT SEAT FOR 2006 ? 2008 HYUNDAI SONATAS. THIS 2009 HYUNDAI SONATA WAS MANUFACTURED ON 01/8/2008. THESE EARLY MANUFACTURED 2009 HYUNDAI SONATAS SHOULD BE INCLUDED IN NHTSA CAMPAIGN (RECALL # 08V161000) SINCE THE SAME 2008 PASSENGER SEAT BOTTOM PART WAS PROBABLY USED IN THESE VEHICLES. THE FAILURE OF OCCUPANT CLASSIFICATION SYSTEM (OCS) IN THE RIGHT FRONT SEAT IS A SAFETY ISSUE THAT THE NHTSA NEEDS TO ADDRESS. *TR
NHTSA ID
10667914
Incident
Dec 23, 2014
Mileage
26,456 mi
AirbagsSeat belts
Filed Sep 19, 2014
AIR BAG LIGHT ON THE DISPLAY HAS COME UP AND IT WON'T GO AWAY. TOOK THE VEHICLE TO DEALER AND I WAS TOLD THAT THERE IS SPRING IN THE STEERING WHEEL WORTH $450 NEED TO BE REPLACED. ALSO I HAVE BEEN ASKED TO REPLACE PASSENGER SEAT BELT BUCKLE ASSEMBLY COSTING MORE THAN $350, TO CORRECT THE AIRBAG LIGHT. I READ THAT AN INVESTIGATION IS GOING ON FOR 2008 HYUNDAI SONATA FOR THE MENTIONED SEAT BELT BUCKLE. PLEASE CONDUCT AN INVESTIGATION INTO THE MENTIONED AIR BAG ISSUE TO FIND OUT IF THIS IS A WIDESPREAD ISSUE WITH THE MODEL AND GET THE MANUFACTURER TO BEAR THE COST. *TR
NHTSA ID
10637586
Incident
Sep 3, 2014
Mileage
90,000 mi
Airbags
Filed Dec 12, 2013
THE PASSENGER AIR BAG LIGHT CONTINUES TO FLASH WHEN THERE IS NO ONE IN THE SEAT. TOOK TO THE DEALER AND THEY SAID IT IS SUPPOSE TO FLASH WHEN FIRST START UP THE CAR, BUT I LET THEM KNOW THAT IT ON THE ENTIRE TIME I AM DRIVING. THE DEALER SAID THEY COULD NOT DUPLICATE THE ISSUE. I TOOK VIDEO OF IT SO I CAN SHOW THEM. IT IS ON MULTIPLE DAYS IN A ROLL WITH NOTHING IN THE SEAT. I WANT TO MAKE SURE IT WILL WORK CORRECTLY WHEN I DO HAVE SOMEONE SIT IN THE SEAT. *TR
NHTSA ID
10555834
Incident
May 1, 2013
AirbagsBrakesDriver assistance
Filed Sep 28, 2013
MY ESC AND AIR BAG MALFUNCTION LIGHTS ARE ILLUMINATED AND MY BRAKES MAL-FUNCTIONS. RECALL CAMPAIGN 110 RECALLS THE BRAKE LIGHT SWITCH ON SOME OF THESE CARS BUT NOT ON MY YEAR AND MODEL. I AM SUGGESTING THAT THE RECALL MAY NEED TO BE EXPANDED TO INCLUDE THE 2009 SONATA SINCE THE SWITCHES SEEM TO MALFUNCTION IN THAT MAKE/MODEL/YEAR AS WELL. *TR
NHTSA ID
10545987
Incident
Sep 1, 2013
Mileage
139,400 mi
Airbags
Filed Aug 28, 2013
PASSENGER AIRBAG WILL NOT TURN ON. DOES NOT MATTER IF ANYONE IS IN THE SEAT OR NOT, THE RED LIGHT IS ALWAYS ON. *TT
NHTSA ID
10537749
Incident
Aug 1, 2013
Mileage
95,000 mi
Airbags
Filed Feb 14, 2012
Crash reported
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING 25 MPH, THE CONTACT STATED HE WAS INVOLVED IN A FRONTAL CRASH WHEN THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE DEALER INFORMED THE CONTACT THAT THEY WILL FORWARD THE INFORMATION TO THE MANUFACTURER ON HIS BEHALF. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
10447916
Incident
Feb 7, 2012
Mileage
42,000 mi
Airbags
Filed Feb 7, 2012
Crash reported1 injury reported
MY 2007 SONATA INVOLVED IN 2008 SIDE IMPACT; OVER $10000.00 IN DAMAGE; DRIVERS SIDE AND FEBRUARY 5, 2012 MY 2009 SONATA INVOLVED IN SIDE IMPACT AT 45 MPH OVER $10000.00 DAMAGE; DRIVERS SIDE. BOTH ACCIDENTS INVOLVED REPLACING BOTH DRIVERS SIDE DOORS AND REAR QUARTER PANELS. IN BOTH CASES THE SIDE AIRBAGS DID NOT DEPLOY. HYUNDAI SAID CAR NOT HIT HARD ENOUGH. THE LATEST CRASH INJURED BOTH MYSELF AND MY DAUGHTER. BOTH CRASHES SHOWED THE DRIVERS SIDE DOORS INTRUSION OF ABOUT 8 INCHES TO THE PASSENGER COMPARTMENT. *TR
NHTSA ID
10446945
Incident
Jun 11, 2008
Mileage
12,000 mi
AirbagsPowertrain (other)
Filed Sep 12, 2011
Crash reported
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING 3 MPH THE WHEELS LOCKED AND/OR THE TRANSMISSION LOCKED CAUSING THE VEHICLE TO STEER TO THE RIGHT AND CRASH INTO THE SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SIDE AND FRONT FENDER WERE DAMAGED. THERE WERE NO INJURIES. THE POLICE WAS NOTIFIED BUT NO REPORT WAS FILED. THE VEHICLE WAS UNDRIVEABLE AND WAS TOWED TO THE DEALER. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND WAS SENDING A REPRESENTATIVE TO THE DEALERSHIP TO INSPECT THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000.
NHTSA ID
10424707
Incident
Sep 1, 2011
Mileage
30,000 mi
Airbags
Filed Mar 23, 2011
TL*THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGERS SIDE AIR BAG WAS DISABLED AND THE AIR BAG LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 19,100. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. UPDATED 04/07/11 *BF THE CONSUMER STATED THE PROBLEM WAS INTERMITTENT AND WHEN THE AIR BAG WAS IN THE DISABLED MODE, HE FOUND TO CORRECT THE PROBLEM WAS TO SHUT THE VEHICLE OFF AND THEN RESTART IT. UPDATED 04/08/11
NHTSA ID
10392645
Incident
Sep 22, 2010
Mileage
14,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own