Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2013 Hyundai Sonata submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 48 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 48, in the owner's own words
While driving the vehicle at approx 10 mph the coil spring on the front driver side strut broke causing the spring to slide down over the strut and immediately hit the tire causing noise and vibration. Unable to drive and had to be towed. Hyundai dealer diagnosed problem, admitted it's a common problem with sonatas and cost to repair $1,300.
My 2013 Hyundai Sonata Gt was a part of the Class action lawsuit in which the engine was replace. Within a year, I've had the vehicle checked and serviced at two different auto repairs shops for an extremely rough ride, loud rumbling-thumping and also a squeaking noise. The vehicle still drifts after having two separate wheel alignments. The steering wheel rattles and shakes with the slightest bump in the road. It feels like the underneath is falling apart and I'm going to lose control of the vehicle. With the sounds it makes and how it drives, it feels like I'm now driving a military tank instead of a car. I've spent over $2,000 for replacement-repairs of the: Tie Rods, U-Joints, Bushing, Brakes, two alignments and four new tires. I called the Ofallon IL Hyundai dealer who said there were no recalls or warranty left on these parts. After not getting any assistance from Auffenberg Hyundai, I researched online and found hundreds of complaints involving the suspension, Steering coupler, defective coil springs puncturing tires and causing motor vehicle accidents and serious injury. There were no warning messages prior to any of these symptoms. I feel that these mentioned parts contribute to maintaining control of the vehicle. I'm sure this could lead to a serious accident which could cause fatalities to eveyone involved! .........
My vehicle has seven recalls on Kelley blue book online everything it says on the Honda website is what’s happening with my car the check check engine light on smoking at the tail pipe exhaust smoke excessive leaking oil suspension seatbelt and no one is helping me at the local dealership Hyundai dealership they’ve been putting me off for months this is a very dangerous situation to have my children in the car I cannot work due to this situationI am a driver for Uber etc.
EVERY TIME I GO TO START MY CAR IT GIVES ME A WARNING TO CHECK BRAKES. I READ ONLINE THAT MANY HYUNDAI OWNERS ARE HAVING SIMILAR ISSUES. THIS WARNING KEEPS THE ENGINE FROM STARTING. ALONG WITH THIS, THERE ARE ALSO ISSUES WITH THE STEERING COLUMN AND SUSPENSION.
WHILE PARKED AT THE AIRPORT FOR 2 WEEKS, THE RIGHT FRONT SUSPENSION COIL BROKE. I NOTICED THE PROBLEM WHEN I ATTEMPTED TO LEAVE THE PARKING LOT AND HEARD A HORRENDOUS METAL SCRAPING NOISE. UPON STOPPING THE CAR AND INSPECTING, I COULD SEE THE COIL SPRING HANGING DOWN. IT SCRAPED UP THE SIDEWALL OF THE TIRE IN JUST THE SHORT TIME TO DRIVE ACROSS THE PARKING LOT TO WHERE THERE WAS MORE LIGHT.
MY LIGHTS HAVE BEEN CONTINUALLY BLOWING FOR WELL OVER A YEAR ALMOST 2.EVERY 2 OR SO MONTHS I VE HAD TO REPLACE THEM.DEALER SAID THEY COULDNT DO ANYTHING IM STILL REPLACING BULBS.TJE CONTROL ARM ON THE PASSENGER SIDE GABE ME PROBLEMS .WAS TLOD WARRANTY WAS OUT JAD TO PAY FOR REPAIRS.WAS DRIVI.G THE CAR IT JUST QYOT ON ME AND STARTED SMOKING .WOULD NOT CRANK.TOOK TO AUTO SHOP SAID IT WAS HJE MOTOR
MAKING A BAD KNOCKING NOICE ON DRIVER FRONT SIDE BY THE WHEEL WHEN TURNING IN ONE DIRECTION THE CAR IN THE OPPOSITE DIRECTION DRIVING ON THE HIGHWAY AND STREET
MOST OF THE COMPLAINTS DESCRIBE IS THE EXACT SAME THING HAPPENING TO MY VEHICLE ENGINE REPAIR 2 TIMES .BREAK LIGHTS BURNED REPLACED BY AUTO ZONE LOWER CONTROL ARM AND TIRE ROD IN OUTER REPLACED IT IS SO STRESSFUL HARD TO EVEN TALK ABOUT .
TOOK MY CAR INTO JIM CLICK HYUNDAI DEALER..FIXED RACK AND PINION COVERED UNDER RECALL AND THEY SAID THEY TEST DROVE, AND FOUND NO ISSUES REGARDING A BAD RIDE ON THE ROAD..I AM BEGINNING TO THINK THEY ARE LYING AND HAVEN'T CHECKED A FULL SUSPENSION CHECK AND MAY NOT HAVE DONE A THROUGH TEST DRIVE..IT SHOULD RIDE NICE INSTEAD OF A BAD RIDE WITH BUMPING AND THUMPING SOUNDS UNDER THE CAR..THIS ISN'T THE FIRST TIME A DEALERSHIP MECHANIC TECHNICIAN COULDN'T FIND ANYTHING WRONG WHEN THERE CLEARLY IS!!!
THE LEFT, FRONT SPRING ON MY 2013 HYUNDAI SONATA TURBO BROKE DURING NORMAL DRIVING AND PUNCTURED THE TIRE. A SIMILAR EVENT ON THE HYUNDAI SANTA FE HAS TRIGGERED A RECALL, SO IT SEEMS LIKELY THAT THE TWO VEHICLES MAY HAVE THE SAME DEFECT. I SUSPECT THAT THE TWO MODELS HAVE SIMILAR SUSPENSION DESIGN, SINCE THE SONATA TURBO MODEL HAS STIFFER SUSPENSION. I BELIEVE THAT HYUNDAI MAY HAVE SIMPLY USED THE SANTA FE'S SPRING, RATHER THAN CREATING A NEW DESIGN. THIS MULTIPLE USAGE OF PARTS IS COMMON IN THE AUTO INDUSTRY, AND MAKES SENSE AS A COST-SAVING MEASURE. THEREFORE, I THINK THE HYUNDAI SONATA MAY NEED A RECALL FOR THEIR FRONT SPRINGS ON THE SONATA TURBO MODEL. THE TURBO IS NOT A VERY COMMON MODEL, SO THERE MIGHT NOT HAVE BEEN A LARGE NUMBER OF THESE FAILURES.
I RECEIVED A LETTER FROM HYUNDAI EXTENDING THE WARRANTY FOR THE FRONT COIL SPRINGS FOR 2011-2014 SONATAS AS WELL AS 2012-2016 ELANTRAS; NOTE THEY DID NOT REFER TO IT AS A "RECALL" AND THERE IS NO DATE ON THE LETTER. I FOLLOWED THE INSTRUCTIONS ON HOW TO FILE A CLAIM IF I HAD ALREADY REPAIRED MY VEHICLE. I SUBMITTED THE DOCUMENT PER THEIR WEBSITE AND SINCE THEN THEY HAVE REPEATEDLY REQUESTED ADDITIONAL INFORMATION TO DELAY PAYMENT FOR A "KNOWN DEFECTIVE ITEM". INITIAL DOCUMENT SUBMITTED "PAID IN FULL" INVOICE SHOWING MILEAGE OF 39,623 AT TIME OF REPAIR. ADDITIONAL DOCUMENTS SUBMITTED; COPY OF BANK STATEMENT & FRONT OF CHECK SHOWING PAYMENT CLEARED AND CURRENT MILEAGE 6 MONTHS LATER. THEY ALSO WANTED PROOF OF REGISTRATION WHICH IS NOT RELEVANT. TODAY 6/20/19 THEY REQUESTED I PROVIDE A COPY OF THE "BACK OF THE CHECK" AGAIN WHICH IS NOT RELEVANT WITH THE DOCUMENTS I HAVE PROVIDED. THIS IS A DELIBERATE ATTEMPT TO AVOID THEIR RESPONSIBILITY FOR A "KNOWN DEFECT". HOW MANY OTHER CONSUMERS ARE BEING FORCED TO JUMP THROUH HOOPS AND HOW MANY HAVE MADE THE REPAIRS AND NO LONGER OWN THEIR VEHICLES AND NOT BEING REIMBURSED FOR PAID REPAIRS. HOW MANY CRASHES OCCURRED AS A RESULT OF A BROKEN SPRING OR TIRES DESTROYED? WHAT ABOUT PERSONAL INJURIES? I BELIEVE THE NTSB SHOULD REQUEST SPECIFICS FROM HYUNDAI AND FEEL FREE TO USE MY NAME. IF NEEDED I HAVE COPIES AND EMAILS OF MY CONTACT WITH HYUNDAI. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
RIGHT FRONT SUSPENSION SPRING BROKE AND CAUSED A BLOW OUT OF THE RIGHT FRONT TIRE, AT HIGHWAY SPEEDS. THE CAR HAD ABOUT 40,000 MILES ON IT
DISCOVERED THE L/F SPRING HAD BROKEN DURING REGULAR SERVICE. HAD TO HAVE IT REPLACED. CONTACTED HYUNDAI ASKED IF THERE WAS A POSSIBLE RECALL AND WAS TOLD NOT FOR MY MAKE OR MODEL OR YEAR, BUT DID DISCOVER THE 2011'S HAVE HAD NUMEROUS PROBLEMS & A RECALL HAS BEEN ISSUED. I FEEL THERE SHOULD ALSO BE A RECALL FOR THE 2013'S SINCE BOTH CARS USE THE SAME SPRINGS.
I HAD TO REPLACE THE CV JOINT ON ONE SIDE OF THE CAR AND THEN MONTHS LATER THE OTHER SIDE. I WAS TOLD BY MY BODY SHOP THAT THIS WAS HAPPENING WITH ALOT OF THE HYUNDAI SONATAS. ALSO, I HAVE REPLACED LIGHT BULBS BLOWING MONTHLY IN MY CAR AND ONE HA ACTUALLY BURNED. I HAVE ALSO FOUND OUT THAT SEVERAL PEOPLE HAVE HAD PROBLEMS WITH THIS AS WELL.
STEERING WHEEL GET CAUGHT AND FEELS TIGHT THEN RELEASE WHILE DRIVING
SUMMER OF 2018 I COMPLAINED TO CARMAX ABOUT ELECTRICAL PROBLEMS TO CHECK. MY HORN UNEXPECTEDLY WILL NOT WORK, MY MONITOR STOPPED WORKING AND WAS REPLACED (OCT 2018) BUT NOW IT BLINKS OFF AND ON, AND I WOULD REPLACE MY EXTERIOR LIGHTS ALMOST EVERY 2-3 MONTHS. RECENTLY (NOV 2018) I WAS TOLD MY BRAKE LIGHTS WERE OUT SO I WENT TO REPLACE THEM AT AUTOZONE AND WAS TOLD MY LIGHT CASES ARE MELTED AS WELL AS THE BULB HOLDER IS BURNT. I HAVE ONLY HAD THIS CAR FOR 1 YEAR AND 10 MONTHS. SINCE PURCHASING THIS CAR I HAVE REPLACED MY CV JOINTS 4 TIMES, HAD A NEW MONITOR PUT IN THE CAR, NEW ENGINE AND OTHER RECALLS COMPLETED ON THIS CAR. I FEEL IT IS IMPORTANT THAT THE MANUFACTURER COMPLETELY RECALL THIS MODEL YEAR FOR SAFETY REASONS.
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE BY AN INDEPENDENT MECHANIC, THE CONTACT WAS ADVISED THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 105,209.
DRIVERS SIDE COIL SPRING BROKE FROM CORROSION. SEE PHOTO NOTICED AT 43,600 MILES, NOT SURE HOW LONG IT WAS BROKEN.
LEFT FRONT SPRING BROKEN
DRIVER SIDE COIL SPRING RUSTED THROUGH AND BROKE AND MUST BE REPLACED AS WELL AS THE OTHER SIDE FOR SAFETY SAKE.
THE COIL SPRING ON THE FRONT DRIVER SIDE STRUT BROKE CAUSING THE SPRING TO SLIDE DOWN OVER THE STRUT AND IMMEDIATELY STRIKING THE DRIVER SIDE FRONT TIRE WHILE TRAVELING AT HIGHWAY SPEED 55MPH. THE FRONT TIRE WAS CUT COMPLETELY OFF OF THE WHEEL ON THE INSIDE MAKING STEERING VERY DIFFICULT.
FRONT PASSENGER SIDE COIL SPRING BROKE, BUT LUCKILY DIDN'T PUNCTURE THE TIRE. LOCAL STREET, WHILE DRIVING.
THE STEERING COLUMN MAKES A HORRIBLE CLANKING NOISE THAT IS GETTING WORSE. I HAVE SPOKEN TO SEVERAL FRIENDS WHO HAVE THE SAME MAKE AND MODEL AND ARE EXPERIENCING THE SAME ISSUE. I'VE HAD THE CAR FOR 2 YEARS NOW AND IT IS PROGRESSIVELY WORSE.
WHILE PURCHASING NEW TIRES, IT WAS DETERMINED THAT THE LEFT FRONT SPRING ON MY DAUGHTER'S 2013 HYUNDAI SONATA (ONLY 43,000 MILES) WAS BROKEN. DRIVING UNDER THIS CONDITION COULD HAVE CAUSED LOSS OF CONTROL AND A SERIOUS ACCIDENT IF THE SPRING HAD MOVED AND PUNCTURED THE TIRE. MY DAUGHTER SAID SHE OCCASIONALLY WOULD HEAR A RATTLE AT THE FRONT WHEEL-WELL WHILE DRIVING PRIOR TO THE BREAK BEING IDENTIFIED. I DROVE THE CAR AND FOUND THE RATTLING NOISE TO BE CONTINUOUS ON SMALL ROAD DEFECTS/BUMPS ON THE WAY TO THE REPAIR SHOP. SUSPENSION SPRINGS SHOULD NORMALLY LAST THE LIFE OF THE CAR. THE CAR WAS AT THE SHOP FOR FOUR DAYS AWAITING A HYUNDAI DEALER TO GET THE PART BACK IN STOCK, FORCING MY DAUGHTER TO GET A RENTAL CAR. THE REPLACEMENT HYUNDAI PART NUMBER IS 54630 3Q114. A LIMITED RECALL WAS ISSUED SEVERAL YEARS AGO FOR 2011 SONATA'S WITH THE IDENTICAL PROBLEM. A GOOGLE SEARCH SHOWS THAT NUMEROUS OTHER SONATA OWNERS HAVE EXPERIENCED THIS EXACT PROBLEM SINCE THAT RECALL BUT SO FAR IT HAS NOT BEEN EXPANDED. THE PROBLEM IS APPARENTLY MORE PREVALENT IN NORTHERN CLIMATES WHERE SALT IS USED FOR SNOW/ICE REMOVAL CAUSING CORROSION IN THE SPRINGS. HYUNDAI NEEDS TO COME UP WITH A PERMANENT FIX FOR THIS PROBLEM AND ISSUE AN EXPANDED RECALL FOR ALL SONATA'S.
WHILE PULLING INTO A BUSY INTERSECTION MY CAR DECIDED TO DIVE OUT. THE WARNING SIGN 'HYBRID SYSTEM WARNING /PULL OVER SAFELY AND STOP DRIVING' 'CHECK POWER CHARGING' CAME ON AND MY CAR CAME TO A HALT. I WAS PRESSING THE GAS BUT COULDN'T ACCELERATE ONLY CRUISE OVER TO A PARKING LOT. THAT IS EXTREMELY DANGEROUS HAD I BEEN ON THE INTERSTATE AND COULD HAVE CAUSED A TERRIBLE ACCIDENT FOR A CAR TO ALL OF A SUDDEN SLOW DOWN AND STOP. ALL FLUIDS ARE FULL AND WE CAN'T DETERNINE THE SOURCE OF THIS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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