Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jan 21, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 720 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2016 Hyundai Sonata submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
Shown in the owner’s own words, exactly as filed
ElectricalInterior & seats
Filed Jan 21, 2026
Crash reported2 injuries reported
The driver’s seat / passenger seat assembly, including seat rails, mounting brackets, and Smart Junction Box (SJB) connections if electrical adjustment was involved, completely failed during a crash. The seat lifted off the floor anchors and almost entirely came apart, including both the seat cushion (where you sit) and the backrest, leaving the occupant crushed within the collapsed seat structure, resulting in catastrophic injuries. During the crash, the seat collapsed and disassembled, exposing the occupant to extreme trauma. This caused: •Pelvic fracture •Broken femur, hip, and back •Collapsed lung and punctured liver •Foreign object from the seat mechanism punctured pelvic bone The failure directly contributed to life-threatening injuries that would not have occurred if the seat had remained securely anchored. The malfunction posed an immediate risk of death and permanent disability. Not yet reproduced under controlled conditions. The incident has been documented by police and medical personnel. The vehicle is currently in a tow yard, and we have not had access to it, but it remains available for inspection by Hyundai, NHTSA, or a qualified service center Police: Yes, crash scene documented. •Insurance: We are unsure whether the insurance company has inspected the seat. The vehicle remains in the tow yard and has not been repaired or altered. •Manufacturer (Hyundai): Not yet inspected; formal inspection requested. The vehicle and seat are preserved and ready for inspection by Hyundai, NHTSA, or other qualified representatives. There were no warning lamps, messages, or prior symptoms of seat failure. The seat functioned normally prior to the crash, and the malfunction occurred only during the impact, demonstrating a sudden and catastrophic failure under crash conditions.
NHTSA ID
11712545
Incident
Nov 20, 2025
Interior & seats
Filed Aug 11, 2023
The contact owns a 2016 Hyundai Sonata. The contact stated that the trunk latch had failed to open. The contact attempted to use the key fob and the key to unlock the trunk however, the latch failed to release. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the trunk latch and key entry needed to be replaced. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.
NHTSA ID
11537874
Incident
Apr 11, 2022
Mileage
176,000 mi
Interior & seats
Filed Jul 6, 2023
The contact owns a 2016 Hyundai Sonata. The contact stated the trunk latch failed to latch properly and had fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V619000 (Latch/Locks/Linkages) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
NHTSA ID
11530646
Incident
May 1, 2023
Mileage
70,000 mi
Interior & seats
Filed Apr 13, 2023
I am writing to report a safety issue with my 2016 Hyundai Sonata. The trunk is stuck closed and I am unable to open it using the key fob or the button on the trunk itself. Additionally, the button to fold down the rear seats is located inside the trunk, which makes it impossible to access the trunk from the rear seats. I have also tried using the keyhole on the trunk, but it does not work either. This is a serious safety issue that poses a risk to myself and others on the road. In the event of an emergency, I may need quick access to the trunk to retrieve necessary items or a spare tire, but due to the malfunction, I am unable to do so.
NHTSA ID
11516839
Incident
Apr 11, 2023
Interior & seats
Filed Feb 15, 2023
The trunk panel latch in this vehicle has failed due to a broken trunk latch pawl. The trunk will not open even when pushing the emergency trunk release latch inside the trunk. This failure presents the risk of injury to an occupant locked inside the trunk. As such, the involved vehicle might not comply with Federal Motor Vehicle Safety Standard no 401, "interior trunk release." A recall (Campaign 208) has already been placed on the 2016- 2018 Hyundai Sonata Hybrids due to this issue, but this particular VIN number is not covered under that recall. I have contacted Hyundai about this issue, and they will not repair or address this problem stating that although the model has had a recall issued, this particular VIN is not covered. The vehicle is available for inspection upon request
NHTSA ID
11507453
Incident
Jan 28, 2023
AirbagsInterior & seats
Filed Feb 21, 2022
For no apparent reason and very little passenger usage the seat sensor for the passenger air bag is supposedly not working properly and if there is an accident the air bag may not deploy.
NHTSA ID
11453325
Incident
Feb 1, 2022
Interior & seats
Filed Aug 17, 2021
My trunk has opened while driving and now my trunk will not open at all, even with the manual key.
NHTSA ID
11429490
Incident
Aug 16, 2021
Body & structureInterior & seats
Filed Jun 24, 2020
A SCREW THAT CONNECTS THE DRIVER'S SEAT TO THE RAIL AND CAR FRAME CAME OUT ON IT'S OWN OVER TIME. CAR HAS BEEN USED IN A NORMAL MANNER. DISCOVERED THE ISSUE WHEN GETTING IN AND OUT OF THE CAR AND THE SEAT STARTED ROCKING AND WOBBLING. NO PIECES ARE BROKEN. *TR
NHTSA ID
11330495
Incident
Jun 1, 2020
Mileage
70,000 mi
Interior & seatsExterior lighting
Filed Dec 16, 2016
ISSUE #1 SEAT BELT SAFETY-CHOKING INCIDENT FILED SEPARATE TRACKING # 10935641 ISSUE # 2 BOUGHT VEHICLE SEPT. 29, 2016 WITH ZERO MILEAGE ON CAR. HAPPENED OCTOBER 1, AND 2ND, AND RANDOM. ON OCTOBER 3, 2016 BROUGHT VEHICLE INTO MAINTENANCE BECAUSE THE VEHICLE IS MAKING THUMPING SOUND WHILE DRIVING. SOMETIMES WHEN DRIVING ON THE STREET, LESS THAN 25-30MPH CAR SPONTANEOUSLY DOES THIS SOUND. I PULL OVER TO THE SIDE OF THE ROAD, LOOK UNDER THE VEHICLE, TO SEE IF SOMETHING IS DRAGGING. NOTHING IS THERE. I START DRIVING AGAIN, THE SOUND RETURNS, PULL OVER, AGAIN NOTHING FOUND OUTSIDE OF VEHICLE OR UNDERNEATH. INSIDE THE VEHICLE I NOTICE THAT THE EMERGENCY PARKING BRAKE LIGHT IS ON AS A SIGNAL ON THE DASH BOARD. I DID NOT TURN IT ON. IT SMELLS LIKE SOMETHING IS BURNING ON THE VEHICLE. I LIFT THE HOOD. NOTHING FOUND. I RETURN THE VEHICLE TO THE DEALERSHIP ON OCTOBER 3, 2016 FOR INSPECTION AT THE HYUNDAI GERALD DEALERSHIP IN NORTH AURORA ILLINOIS WHERE VEHICLE WAS PURCHASED. THIS HAS HAPPENED SEVERAL TIMES SAME SCENARIO SINCE PURCHASING UP UNTIL DECEMBER 4, 2016. HYUNDAI MAINTENANCE FOUND NO PROBLEMS. ISSUE # 3 INCIDENT HAS BEEN HAPPENING SINCE ABOUT 1 WEEK AFTER VEHICLE PURCHASE AT START OF CAR AND WHILE DRIVING. INTERIOR CAR LIGHTS RANDOMLY COME ON. THIS CAN BE INTERIOR DRIVER SIDE, INTERIOR PASSENGER SIDE, AND INTERIOR REAR LIGHTS. UNABLE TO REPLICATE HAPPENS SOMETIMES WHILE DRIVING AS WELL. USUALLY FIXED BY DEPRESSING BUTTON. BUT, BUTTON WAS NOT ORIGINALLY PRESSED TO TURN THIS LIGHT ON. HAS BEEN REPORTED TO DEALERSHIP AND HYUNDAI MANUFACTURER. MANUFACTURER OR DEALERSHIP HAS NOT RESOLVED OR FOUND THE ISSUE. THESE ISSUES ARE DOCUMENTED IN VEHICLE MAINTENANCE REPORTS ANYTIME VEHICLE WAS TAKEN FOR SERVICE. ISSUES HAVE BEEN REPORTED TO HYUNDAI MANUFACTURER. NO RESOLUTION HAS BEEN OFFERED. *TR
NHTSA ID
10935654
Incident
Oct 2, 2016
Mileage
100 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own