2018 Hyundai Sonata Interior & seats Problems

See attached document for complaint. Please let me know how quickly the service parts for these two recalls are physically located in your shop and how soon the required recalls will be performed. I have been getting periodic recall notices for years and have yet to obtain the satisfaction of an adequate local response from your service department. I can recall three instances when I was told the parts were ready, only to leam, upon arrival, they were not. The last incident was on May 27"', when I was told the parts were ready and I could have the recall performed on May 30'". Another huge disappointment occurred when I was told the parts were not available. That is not the way to run a governmental required recall program.

NHTSA ID

11669388

Incident

Jun 4, 2025

The contact owns a 2018 Hyundai Sonata. The contact stated the trunk failed to open while using the key fob and the controllers on the interior of the vehicle. The contact had taken the vehicle to the dealer where it was diagnosed that the trunk latch had failed, and the emergency cable associated with the trunk needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 44,176.

NHTSA ID

11604434

Incident

Jun 25, 2024

Mileage

44,176 mi

ABS module stopped working and the ABS module light is on. Car automatically brakes by its self sometimes or locks up at stop lights creating dangerous driving situations

NHTSA ID

11556945

Incident

Jun 1, 2023

Mileage

157,000 mi

The drivers seat operation is going berserk. I can not get it to move at times and at other times it only partially operates. It also may do the opposite of what control direction I move it! I had to drive home today not being able to to the gas pedal well...very dangerous.

NHTSA ID

11554081

Incident

Nov 7, 2023

The contact owns a 2018 Hyundai Sonata. The contact stated that the key fob was accidently left inside the trunk but the trunk lid remained locked. The contact indicated that the feature preventing the key from becoming locked inside the trunk failed due to the trunks locking mechanism malfunctioning. The vehicle was previously serviced under the NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the failure occurred. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage 70,000.

NHTSA ID

11487017

Incident

Dec 1, 2021

Mileage

70,000 mi

The contact owns a 2018 Hyundai Sonata. The contact stated the vehicle had failed to start. On other occasions while driving at various speeds, the vehicle was not running correctly, bucking, lost motive power and stalled. Additionally, the door and trunk failed to lock securely. There were no warning lights illuminated. A signal was sent to the vehicle however, the vehicle failed to respond. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The vehicle was then towed to an independent mechanic who informed the contact that the fuel pump failed and caused the starter to burn out and drain the battery. The manufacturer was notified of the failure and provided a case number and referred the contact to the local dealer for assistance. The approximate failure mileage was 23,944.

NHTSA ID

11485497

Incident

Apr 2, 2018

Mileage

23,944 mi

The contact owns a 2018 Hyundai Sonata. The contact stated that the trunk latch was previously replaced; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was made aware of the failure and referred the contact to a dealer. The failure mileage was approximately 17,000. Parts distribution disconnect.

NHTSA ID

11457689

Incident

Dec 1, 2021

Mileage

17,000 mi

The contact owns a 2018 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact called the local dealer and left a voicemail. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11450236

Incident

Aug 6, 2021

The contact owns a 2018 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11446192

Incident

Aug 21, 2021

The contact owns a 2018 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches, Lock Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11432727

Incident

Aug 6, 2021