Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2020 Hyundai Sonata submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 41 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 41, in the owner's own words
A/C blower motor fan would stop working. Happened twice within less than a year apart. Upon further inspection, multi fuse wiring overheated and melted, ruining fuse and making A/C stop working during 100+ temperatures outside. Apparently this is a well known issue with this make and model Sonata. Electrical failure.
I am submitting a safety complaint regarding a recurring, unresolved electrical defect in my 2020 Hyundai Sonata SEL. The vehicle fails to recognize when the ignition is switched off, leaving core vehicle systems active and causing severe parasitic battery drain that leaves the car immobilized. Description of the Problem: False "On" Status: After parking, turning off the engine, and exiting the vehicle, the car continues to register as though the ignition is still active/on (accessories, cluster, or vehicle network remain awake). Severe Parasitic Draw: Because the vehicle fails to shut down its electrical circuits, the 12-volt battery repeatedly discharges overnight or while parked for short durations. Battery Replacement Did Not Resolve Issue: The 12-volt battery was replaced with a brand-new unit to eliminate typical wear, yet the drain and false "on" behavior persisted immediately. Frequency: The vehicle frequently fails to start, requiring constant jump-starts or roadside assistance to operate. Safety Hazard: This defect creates a direct safety risk by repeatedly stranding the driver without warning in public locations, traffic stops, or remote areas. In addition, an electrical system that fails to enter a sleep state creates a potential hazard for component overheating, failure of electronic security and locking systems, or total electrical failure while attempting to restart or operate auxiliary safety equipment. Other Hyundai owners have reported identical issues where the body control modules or ignition logic fail to power down. Corrective Action Requested: I request that the NHTSA investigate this electrical shutdown defect across the 2020 Hyundai Sonata model year to identify whether a faulty Body Control Module (BCM), smart key receiver, or ignition switch relay requires a safety recall and software or hardware remediation. Battery replaced on 09/04/2026 Car inspected/diagnosed by Hyundai Dealership on 09/03/2026
Parking malfunction. Parked, running car moved itself to reverse and backed up a driveway crossing a dirt road and hitting a fence and post. This car could have hit and severely injured anyone who was in the path while it was reversing on its own. Car was in reverse and all parking sensors were blaring when the car was found minutes later.
Blower motor malfunction at night. Smelled something burning. Extremely hot and humid outside. Windows fogged up inside which greatly reduced visibility. Checked the multifuse which controls the ABS, oil pump, cooling fan, & Blower. I discovered a burnt connection on one of the terminals for the blower. This is a huge safety and fire risk and needs to be addressed ASAP!!!! Upon my research, I’m finding several Hyundai Sonata vehicles having this same exact issue. Kia vehicles are being recalled for this same exact issue. Why isn’t the Hyundai Sonata??
The AC/heating blower motor circuit on my 2020 Hyundai Sonata failed intermittently due to extreme electrical resistance overheating and melting the terminal pins inside the engine fuse box. I took it to the dealership and they inspected it said it was out of warranty but it needed part number 18980-09910-FFF and wiring kit 91300L1000-FF to repair at a cost of 780.00 including parts, tax, and labor. This matches the severe design defect acknowledged in Hyundai TSB #25-EE-002H or alternative TSB-24-EEOO-1H. I filed case number 43138757 with Hyundai corporate. For now this just affects my air conditioning. However, the root failure is a known design defect that presents a severe vehicle fire hazard and potential loss of windshield defrosting capability, lights, etc. if the whole electrical system should fail. As you should know the engine bay fuse box (which currently has melted parts) is the "brain" for the car's electrical distribution. It doesn't just power my AC fan; it holds the fuses and relays for the cars fuel pump, engine control module (ECM), headlights, and electronic power steering. If left unfixed and over time as the plastic melts, copper wires will cross and touch each other, causing a massive short circuit. My engine could suddenly cut out and stall while I am traveling at 70 mph on the highway, instantly killing my power steering and power brakes and putting me in extreme danger. Again not to mention the fire hazard this situation is likely to cause. This should be addressed via a mandatory safety recall, so that I don’t have to pay for a known engineering design defect and in case the TBS bulletin fails or further unknown damage has already occurred.
Fan motor fuse box quit working and ac/heat no longer operational. First time was around October 21, 2025.
My vehicle while driving, it is jerking and shaking. When I come to a stop, the cars rpms go up and down while the car is shaking. When I pressed the gas pedal to accelerate the car will not accelerate as normal and the car jerks as I’m driving it. The RPMs rev up and down without any pressure placed on the gas pedal. The check engine light came on.The miles per hour only allows me to put one digit. I wanted to clarify that the problem is occurring anywhere between 0 mph to 65 mph when these the car jerks and shakes and the RPMs go up and down without me pressure on the gas pedal.
No air coming from cabin, upon further inspection found melted multifuse with melting terminal pin area in fuse box. No prior signs of warning, leaving vehicle without operable air condition for high temperatures.
The back up camera sometimes is only a black screen, it is random and has done it in all sorts of weather. Usually is corrected when vehicle is started next.
I have taken my vehicle to a certified Hyundai dealership multiple times due to intermittent starting issues. The car will unlock remotely, and the lights and electrical components will turn on, but the engine will not start. When this happens, I press the ignition button to turn the vehicle off and then try again. Sometimes it eventually starts, but there have been several occasions when it would not start at all, forcing me to call for a tow or have the battery jumped. This issue occurs most often in cool or cold weather. I had a brand new battery installed at the dealership in July 2025, yet the problem has continued. I have been dealing with this for over a year and have even been stranded out of state in below-freezing temperatures. Each time I bring the vehicle in, the dealership states they are unable to replicate the issue while it is in their service department.
While stopping at a major highway intersection on [XXX] for a red light vehicle stalls and will not start back up while everyone else continues at a 55 mph mile an hour passing me on each side! This happened more than 6 times . While you’re stuck in intersection,you have to keep trying to start the car eventually it will start . Apparently it is EGR valve and is a very common problem. IT IS NOTED IN THE common problem for this year making model and the repair cost is in the range of $1600 even the dealership said it is a very common problem. They have been experiencing it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Hyundai Sonata. The contact stated that while the vehicle was parked, the vehicle failed to start as intended. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle eventually started and drove normally. The vehicle was then taken to an independent mechanic, where it was diagnosed and determined that the starter needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 27,000.
Wiring harness under fuse box is not making a consistent connection and is causing the blower amp to overheat and disconnect. When this happen, cabin air doesn’t blow and the front and rear defrost stops working. The only way to make the blower engage is by removing the fuse box cover and tapping the 30 amp fuse things. I’ve taken my car to the dealership for this specific problem 5 separate times, and it was supposed to be corrected. Due to this poor connection, I am now about $1200 into repairs / replacing parts that aren’t the root cause. I am not taking my car back to the dealership for a 6th time to have it “fixed” but the service guy looked me in the face and said “you should trade it. We see this issue all the time in sonatas and elantras. It won’t be fixed”. I’ve replaced the blower motor, had the Freon charged, this is one of the vehicles with the exploding gas tank, and I’ve already paid to replace gaskets.
The ac blower keeps going out I looked it up and a lot of people are having the same problem my ac keep having to buy blowers and they last 1 week before they stop working and they are not cheap my blower keeps going out and my electric in my car keeps messing up when I try to put the ac up it goes up then goes down I don’t know what’s wrong but I looked it up and a lot of people have the same problem
Without warning, symptoms of the A/C blower not working first occurred a little over a month ago. The fan just stopped blowing altogether (no cold or hot air). After turning the car and the A/C system on and off several times, it began working again and that was it. This past week, the same issue occurred intermittently over 3-4 days. The A/C blower did not come on for a day, the next morning it was functioning, that evening it stopped blowing again, and this went on for several days. Research of the symptoms via YouTube and many online forums, and most importantly confirmation through visual inspection of the fuse box, confirmed that the BLOWER fuse is burning so bad it has melted the connecting port in the fuse box. Whatever the electrical malfunction, the fuse burning and melting is disrupting the connection and ultimately the A/C blower itself. In the dead of such a hot and humid summer, it has been insufferable having to ride around with such inconsistent and intermittent air conditioning.
The HVAC blower motor and related electrical components (including the fuse box, wiring harness, or control module) have malfunctioned. The system either fails to operate entirely or works only on low, with unpredictable surging airflow. These components are still installed in the vehicle and available for inspection upon request. For the past five days, my family has been driving without a functioning air conditioner in extreme Oklahoma summer heat. This is not only uncomfortable but unsafe, especially for my young child who regularly rides in the vehicle. In addition, without reliable airflow, we are unable to defog the windshield in humid conditions, which significantly reduces visibility and increases the risk of a crash. The inability to regulate cabin temperature and airflow poses a serious safety hazard. Yes, the issue has been observed by the dealership during service visits. However, Hyundai has denied goodwill repair assistance and has not formally acknowledged the defect, despite Technical Service Bulletins and numerous similar reports from other owners. Yes, the vehicle has been inspected by an authorized Hyundai dealership as part of a multi-point inspection. No warning lamps or dashboard messages appeared. However, symptoms began nearly a month ago and have persisted, including intermittent blower operation, limited airflow regardless of settings, and occasional surging. While I have not personally noticed a burning smell, I’ve found numerous reports from other 2020–2021 Sonata owners describing complete blower failure and smoke smells, often tied to fuse box or electrical issues.
So I was driving down the highway and I went to pass a car, (I never get close when passing) I was probably at least a quarter mile away from the car I was passing. I have every safety feature turned off, as I have, since buying the car almost 2 years ago. All of a sudden, I’m not sure if my sensor was off or what, but I’m assuming it thought I was too close to that car and it just started swerving all over the highway. I went left/right 4 times before I was finally able to regain control, I couldn’t couter-act the swerves, nor could I hold my steering wheel straight to stop them. Luckily there were very few people on the highway as it was early in the morning. Had the time of day been different, I probably wouldn’t be here today, and some others probably wouldn’t be either, at least lots of injuries I’m sure. It hasn’t been confirmed, i don’t even know how to do that honestly, I was the only one in the car. I didn’t call anyone/say anything until right now because I was already running late for work, I was shaken up but I just called my parents and they said to look up recalls/file a report, which it seems like this is how I do it? There were no warning signs, nothing, I was driving for already about 30 minutes and everything was fine, never had any issue like this ever before. Like I said I’ve had this car for almost 2 years and she has been an absolute dream, aside from this mishap. But now I am very terrified to drive it, i don’t know what happened honestly, I don’t know what could have caused it, but this is why I hate smart cars. My safety was put at risk by what I assume was a safety feature malfunction of some kind.
My 2020 Hyundai Sonata has a recurring defect in its engine or transmission, causing sudden deceleration to ~10 mph without warning, often on major highways, with warning lights (check engine, ESC, traction control, etc.) flashing seconds before the car decelerates. This forces me to swerve off busy roads, endangering me, my passengers, and other drivers. Near-misses with traffic pose an extreme safety risk, causing significant emotional distress. The car, at a Hyundai dealer since April 21, 2025, is available for NHTSA inspection. The issue began in January 2021, five months after purchase, with all the warning lights appearing during incidents along with rapid deceleration. The Hyundai dealer confirmed the problem in seven repair attempts (January 2021, December 2021, January 2022, November 2024, February 2025, and twice in April 2025) but never properly diagnosed or fixed it, citing no consistent diagnostic codes. Only the dealer assessed it; no inspections by Hyundai’s manufacturer, police, or insurance occurred. In November 2024, the defect recurred immediately after pickup, despite false assurances it was fixed. In February 2025, the dealer kept the car over a month with minimal communication, yet it failed again. I picked up the car on April 4, 2025, but it broke down on April 6, less than 55 hours later. I returned it April 7 and picked it up April 17, and it failed again on April 21, 2025 with the vehicle remaining at the dealer since. The dealer and Hyundai offer no solution and this dangerous issue keeps recurring. Similar NHTSA complaints suggest a broader issue. Rapid recurrences—hours after April 4 and four days after April 17—prove the car is unsafe and assurances of repairs are untrustworthy. I no longer trust the Sonata or Hyundai’s repairs, as the defect persists.
My 2020 Hyundai Sonata has a recurring and dangerous defect involving sudden deceleration while driving. Without warning, the car abruptly slows to ~10 mph—often on the highway—while numerous dashboard warning lights activate. This poses an extreme safety risk to me, my passengers, and other drivers, as it forces me to maneuver off the road to avoid being hit. The issue began in January 2021, just five months after I purchased the car new. It has occurred repeatedly and unpredictably since then. I have taken the vehicle to Hyundai-authorized dealers for repair on five occasions (January 2021; December 2021; January 2022; November 2024; and February 2025), but the problem has never been properly diagnosed or fixed. In November 2024, the issue occurred immediately after I picked the car up from the dealership when they told me it was fixed and ready to drive. This most recent occurrence (February 2025) before tonight's incident on April 6, 2025, the dealer had my vehicle for over a month. During this time, communication was seldom initiated by the dealer. Now the problem recurred less than 55 hours after picking the vehicle up from the Hyundai certified dealer, who told me the issue was fixed and the car looks and runs great. Unfortunately I found myself in this dangerous situation despite the dealer's reassurances and Hyundai's involvement overseeing the repair process. The unsafe, defective Sonata is currently in my possession as I figure out next steps. Each incident is accompanied by multiple warning lights (e.g., check engine, ESC, etc.) but the dealer represents that no consistent diagnostic codes have been found. I’ve also found multiple similar complaints from other Sonata owners on the NHTSA site, suggesting this may be a broader issue. This unresolved defect has made the vehicle unsafe to drive and caused significant emotional distress. I no longer trust the car or the assurances from Hyundai or the dealer that it is fixed.
My 2020 Hyundai Sonata has a recurring and dangerous defect involving sudden deceleration while driving. Without warning, the car abruptly slows to ~10 mph—often on the highway—while numerous dashboard warning lights activate. This poses an extreme safety risk to me, my passengers, and other drivers, as it forces me to maneuver off the road to avoid being hit. The issue began in January 2021, still with less than 4,000 miles and just five months after I purchased the car new. It has occurred repeatedly and unpredictably since then. I have taken the vehicle to a Hyundai-authorized dealer for repair on five occasions (January 2021; December 2021; January 2022; November 2024; and February 2025), but the problem has never been properly diagnosed or fixed. In November 2024, the issue occurred immediately as I drove off the dealer's lot, having been assured the vehicle was repaired and safe to drive. The most recent visit lasted over a month, yet the dealer could not replicate the problem and returned the car to me in early April 2025, without a clear resolution. The vehicle is currently in my possession and available for inspection. Each incident is accompanied by multiple warning lights (e.g., check engine, ESC, etc.) but no consistent diagnostic codes have been found. I’ve also found multiple similar complaints from other Sonata owners on the NHTSA site, suggesting this may be a broader issue. This unresolved defect has made the vehicle unsafe to drive and caused significant emotional distress. I no longer trust the car or the assurances from Hyundai or the dealer that it is fixed.
My 2020 Hyundai Sonata SE (82931 miles at the time) has experienced repeated issues with the front passenger window. The window would get stuck while attempting to operate it, accompanied by a loud, crushing noise. Upon visiting the dealership, I was informed that the issue stemmed from the window regulator, which had failed internally and required replacement. Additionally, my girlfriend, who owns a 2020 Hyundai Sonata SEL with approximately 31,000 miles, is now facing the exact same problem with her vehicle’s front passenger window. After conducting research on online forums, I discovered that several other 2020 Hyundai Sonata owners are reporting similar issues with their window regulators. This suggests that the problem may not be isolated to just one or two vehicles but could point to a potential widespread defect. Although this issue primarily affects the operation of the window, it could lead to safety risks if the window gets stuck in an open position, exposing occupants to potential theft, weather elements, or other hazards. I am requesting the NHTSA investigate this matter to determine if the window regulator failure in 2020 Hyundai Sonata models is a systemic defect that warrants further action, such as a recall or manufacturer response. I am happy to provide additional information or documentation, such as repair invoices, dealership statements, or records of the issue. Thank you for addressing this concern.
My Passenger window fell down and will not go up, It is available for inspection upon request. Safety Risk is that the window is being help up by tape and if it falls all of a sudden while driving could break the glass and spread inside as well as cause object to fly out of the vehicle. This has not been inspected by the manufacturer or anyone No warning lamps or messages. I put my window down and then it never went back up and motor was just running and probably made it worse
I believe the transmission malfunctioned as I reached 60 MPH / 4000 RPMs on the highway when it suddenly did not want to accelerate past that. The more I stepped on the gas pedal, the more it slowed down. I attempted to use the paddle shifters to shift up or down, but I was unable to shift up and shifting down did not allow me to accelerate past 4000 RPMs. The flow of traffic was faster than I could keep up with, and not being able to accelerate made it unsafe to be on the highway. I had to pull over, and get off of the highway. I found that others have reported this same issue online with the same make/model/trim, but I have not had time to take it in to be looked at. No warning lamps, messages, or other symptoms prior to failure. I only noticed when I got on the highway and needed to reach speeds greater than 60 MPH. Turning the car off, waiting a bit, then starting it again seems to have resolved the issue, but I am still uneasy with this having happened so suddenly. I fear the issue may return in the future based on what I have read online. The car is available for inspection upon request.
Blower motor stopped working. Same issue has now happened on my 2021 Hyundai Sonata Limited. I have been waiting now three months to have my 2020 Sonata to be fixed. Hyundai technician said the wiring harness had a crack and it’s why my 2020 Sonata’s Blower motor stopped working. It’s now three months since they diagnosed and ordered the wiring harness but supposedly it’s still on back order and I’m left with a hot car this entire summer and possibly a cold car come this winter. Now it looks like I will have the same issue with my 2021 Hyundai Sonta Limited leaving me with two cars without A/C or Heat.
Improperly seated strip fuse High Resistance Connection on the IG-2 40amp blower motor fuse receptacle causing melting of plastic fuse box components and ultimately failure of blower motor circuit and potentially loss of other circuits. Loss of blower motor leads to loss of cabin HVAC as well as loss of front windshield defrost ability during adverse driving conditions. Not only does this pose a potential electrical fire hazard, but a safety hazard due to inability to clear windshield from loss of defrost feature. Brief research finds this to be a very common problem with these vehicles. Manufacturer's recommendation is complete replacement of engine bay wiring harness. Problem begins as intermittent, but leads to total circuit failure over time if not identified.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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