2020 Hyundai Sonata Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Hyundai Sonata, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Fuel system5724.8%
- Electrical3615.7%
- Engine3013.0%
- Driver assistance2410.4%
- Powertrain (other)2310.0%
- Interior & seats167.0%
- Body & structure167.0%
- Airbags73.0%
- Steering73.0%
- Visibility62.6%
- Other / unspecified31.3%
- Brakes20.9%
- Exterior lighting20.9%
- Seat belts10.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Car was taken to dealership for inspection. Upon inspection, it was determined that the fuel tank had expanded and pushed towards the heat shield, and expanded upward pushing up the back seats of vehicle. It was determined to not safe to drive. Manufacturer contacted me and offered a buyback. Upon their offer of a buyback, it was determined that I would owe the manufacturer approximately $2,000. I have requested that they fix it, and they have refused to give me the paperwork I requested about the car's condition and fixability. I am in the process of negotiating and am filing this complaint for the record.
The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed with the family inside the vehicle, a strong gasoline odor was inside the cabin of the vehicle. The contact stated that the fuel gauge was lowering quickly. Upon exiting the vehicle, the contact became aware of gasoline gushing heavily out of the vehicle onto the ground. Two months prior to the failure, the vehicle was taken to an authorized dealer due to an abnormal sound coming from the rear of the vehicle. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the recall repair was not performed because the part for the recall repair was not yet available. The vehicle was towed to a dealer where it was determined that the gas valve was not properly fixed. The abnormal sound in the rear of the vehicle was due to the fuel expansion, which caused the tank to rupture and melt. The melting caused the fuel pump to expand and melt, causing structural damage to the body of the vehicle. The structural expansion caused the rear passenger seats to raise up. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 89,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Fan motor fuse box quit working and ac/heat no longer operational. First time was around October 21, 2025.
My vehicle while driving, it is jerking and shaking. When I come to a stop, the cars rpms go up and down while the car is shaking. When I pressed the gas pedal to accelerate the car will not accelerate as normal and the car jerks as I’m driving it. The RPMs rev up and down without any pressure placed on the gas pedal. The check engine light came on.The miles per hour only allows me to put one digit. I wanted to clarify that the problem is occurring anywhere between 0 mph to 65 mph when these the car jerks and shakes and the RPMs go up and down without me pressure on the gas pedal.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
My vehicle while driving, it is jerking and shaking. When I come to a stop, the cars rpms go up and down while the car is shaking. When I pressed the gas pedal to accelerate the car will not accelerate as normal and the car jerks as I’m driving it. The RPMs rev up and down without any pressure placed on the gas pedal. The check engine light came on.The miles per hour only allows me to put one digit. I wanted to clarify that the problem is occurring anywhere between 0 mph to 65 mph when these the car jerks and shakes and the RPMs go up and down without me pressure on the gas pedal.
The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The contact added oil to the engine. The dealer was made aware of the failure. The vehicle was taken to the dealer several times, and several oil consumption tests were performed. The contact was informed that the oil consumption test results did not indicate excessive oil consumption. The failure reoccurred. The vehicle was taken to the dealer, and the contact was informed that the oil level was a half quart low. The contact was informed that no repair options were available. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The contact owns a 2020 Hyundai Sonata. The contact stated while driving at various speeds, the vehicle experienced phantom braking and nearly came to a complete stop. The contact stated that the automatic emergency braking system unexpectedly engaged while there were no roadway obstacles or vehicles near the vehicle. The vehicle was taken to the dealer, who informed the contact that they would need to verify whether the repair would be covered under the active warranty. The vehicle was not yet diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was approximately 2,000.
Rear camera doesn’t work and is just a black screen. It started out intermittent and now doesn’t work at all.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
My vehicle while driving, it is jerking and shaking. When I come to a stop, the cars rpms go up and down while the car is shaking. When I pressed the gas pedal to accelerate the car will not accelerate as normal and the car jerks as I’m driving it. The RPMs rev up and down without any pressure placed on the gas pedal. The check engine light came on.The miles per hour only allows me to put one digit. I wanted to clarify that the problem is occurring anywhere between 0 mph to 65 mph when these the car jerks and shakes and the RPMs go up and down without me pressure on the gas pedal.
For my vehicle the Check Engine light has been on continuously throughout the last 6 months and mechanics are going to have to replace the thermostat. Multiple auto mechanics have indicated online that this is a very common problem with many Hyundai vehicles from 2020-2023 and can be a danger due to temperature control not being accurate for vehicles (Code P2181). Many owners of these Hyundai vehicles have experienced this issue leading online and this issue should be made aware to Hyundai and the general public to see if this is something that needs to be made aware for the safety of drivers to determine if their vehicle is at an accurate temperature.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
Car was taken to dealership for inspection. Upon inspection, it was determined that the fuel tank had expanded and pushed towards the heat shield, and expanded upward pushing up the back seats of vehicle. It was determined to not safe to drive. Manufacturer contacted me and offered a buyback. Upon their offer of a buyback, it was determined that I would owe the manufacturer approximately $2,000. I have requested that they fix it, and they have refused to give me the paperwork I requested about the car's condition and fixability. I am in the process of negotiating and am filing this complaint for the record.
The contact owns a 2020 Hyundai Sonata. The contact stated that the fuel failed to go into the tank. The seat failed to move. The engine light illuminated. The vehicle stalled. While driving, the fuel gauge went from full to empty. The contact received the NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline) after the failure. The vehicle was towed to the local where it was diagnosed that the fuel tank had expanded. The vehicle was repaired approximately eight months later. The contact called another local dealer. Ourisman Hyundai Bowie, 2404 Crain Hwy A, Bowie, MD 20716, who was unable to schedule an appointment. The manufacturer instructed the dealer to keep the vehicle due to it being a fire risk. The manufacturer was contacted regarding a buyback. The failure mileage was approximately 80,000.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Car was taken to dealership for inspection. Upon inspection, it was determined that the fuel tank had expanded and pushed towards the heat shield, and expanded upward pushing up the back seats of vehicle. It was determined to not safe to drive. Manufacturer contacted me and offered a buyback. Upon their offer of a buyback, it was determined that I would owe the manufacturer approximately $2,000. I have requested that they fix it, and they have refused to give me the paperwork I requested about the car's condition and fixability. I am in the process of negotiating and am filing this complaint for the record.
The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed with the family inside the vehicle, a strong gasoline odor was inside the cabin of the vehicle. The contact stated that the fuel gauge was lowering quickly. Upon exiting the vehicle, the contact became aware of gasoline gushing heavily out of the vehicle onto the ground. Two months prior to the failure, the vehicle was taken to an authorized dealer due to an abnormal sound coming from the rear of the vehicle. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the recall repair was not performed because the part for the recall repair was not yet available. The vehicle was towed to a dealer where it was determined that the gas valve was not properly fixed. The abnormal sound in the rear of the vehicle was due to the fuel expansion, which caused the tank to rupture and melt. The melting caused the fuel pump to expand and melt, causing structural damage to the body of the vehicle. The structural expansion caused the rear passenger seats to raise up. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 89,000.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
It was smoking from the engine, I immediately stopped the vehicle. My safety was put at risk immediately while being in the vehicle when the air bags deployed hitting me in the face and causing my face to swell. The safety of others was put at risk due to others being right next to me and putting others at risk of engine blowing up. Yes, the vehicle has been inspected by police. There were no warning signs on the vehicle.
I was driving Home from work and I fell a sleep behind the wheel and Hit a park car. The police report states that my impact speed was 50mph. My insurance company is very concerned that my Air Bags or sensors are defective and that I contact you immediately. Due to the damage and impact of the accident.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
So I was driving down the highway and I went to pass a car, (I never get close when passing) I was probably at least a quarter mile away from the car I was passing. I have every safety feature turned off, as I have, since buying the car almost 2 years ago. All of a sudden, I’m not sure if my sensor was off or what, but I’m assuming it thought I was too close to that car and it just started swerving all over the highway. I went left/right 4 times before I was finally able to regain control, I couldn’t couter-act the swerves, nor could I hold my steering wheel straight to stop them. Luckily there were very few people on the highway as it was early in the morning. Had the time of day been different, I probably wouldn’t be here today, and some others probably wouldn’t be either, at least lots of injuries I’m sure. It hasn’t been confirmed, i don’t even know how to do that honestly, I was the only one in the car. I didn’t call anyone/say anything until right now because I was already running late for work, I was shaken up but I just called my parents and they said to look up recalls/file a report, which it seems like this is how I do it? There were no warning signs, nothing, I was driving for already about 30 minutes and everything was fine, never had any issue like this ever before. Like I said I’ve had this car for almost 2 years and she has been an absolute dream, aside from this mishap. But now I am very terrified to drive it, i don’t know what happened honestly, I don’t know what could have caused it, but this is why I hate smart cars. My safety was put at risk by what I assume was a safety feature malfunction of some kind.
2020 Sonata......Steering wheel has started to make a raspy, rubbing noise when turned. When researching this problem on U tube, it is apparently a fairly common problem with Hyundai vehicles. The fix requires that a bearing in the steering be replaced. If not replaced I would imagine that the bearing would eventually seize up and the car could not be steered. I checked with local dealership and they were not aware of the problem and couldn't tell me if it would be covered by my warranty. I only have 9500 miles on the vehicle.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Wiring harness under fuse box is not making a consistent connection and is causing the blower amp to overheat and disconnect. When this happen, cabin air doesn’t blow and the front and rear defrost stops working. The only way to make the blower engage is by removing the fuse box cover and tapping the 30 amp fuse things. I’ve taken my car to the dealership for this specific problem 5 separate times, and it was supposed to be corrected. Due to this poor connection, I am now about $1200 into repairs / replacing parts that aren’t the root cause. I am not taking my car back to the dealership for a 6th time to have it “fixed” but the service guy looked me in the face and said “you should trade it. We see this issue all the time in sonatas and elantras. It won’t be fixed”. I’ve replaced the blower motor, had the Freon charged, this is one of the vehicles with the exploding gas tank, and I’ve already paid to replace gaskets.
Improperly seated strip fuse High Resistance Connection on the IG-2 40amp blower motor fuse receptacle causing melting of plastic fuse box components and ultimately failure of blower motor circuit and potentially loss of other circuits. Loss of blower motor leads to loss of cabin HVAC as well as loss of front windshield defrost ability during adverse driving conditions. Not only does this pose a potential electrical fire hazard, but a safety hazard due to inability to clear windshield from loss of defrost feature. Brief research finds this to be a very common problem with these vehicles. Manufacturer's recommendation is complete replacement of engine bay wiring harness. Problem begins as intermittent, but leads to total circuit failure over time if not identified.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
So I was driving down the highway and I went to pass a car, (I never get close when passing) I was probably at least a quarter mile away from the car I was passing. I have every safety feature turned off, as I have, since buying the car almost 2 years ago. All of a sudden, I’m not sure if my sensor was off or what, but I’m assuming it thought I was too close to that car and it just started swerving all over the highway. I went left/right 4 times before I was finally able to regain control, I couldn’t couter-act the swerves, nor could I hold my steering wheel straight to stop them. Luckily there were very few people on the highway as it was early in the morning. Had the time of day been different, I probably wouldn’t be here today, and some others probably wouldn’t be either, at least lots of injuries I’m sure. It hasn’t been confirmed, i don’t even know how to do that honestly, I was the only one in the car. I didn’t call anyone/say anything until right now because I was already running late for work, I was shaken up but I just called my parents and they said to look up recalls/file a report, which it seems like this is how I do it? There were no warning signs, nothing, I was driving for already about 30 minutes and everything was fine, never had any issue like this ever before. Like I said I’ve had this car for almost 2 years and she has been an absolute dream, aside from this mishap. But now I am very terrified to drive it, i don’t know what happened honestly, I don’t know what could have caused it, but this is why I hate smart cars. My safety was put at risk by what I assume was a safety feature malfunction of some kind.
I have the Chicco Fit360 and the magnetic chest clip is no longer magnetic it was coming apart with little to no movement. I would buckle the chest clip and then move it to put it in position and it would come apart. I know this is a common problem with this particular car seat and something needs to be done before a child dies or gets seriously injured because the chest clip comes apart while driving!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2020 Hyundai Sonata. The contact stated that while depressing the brake pedal, the front of the vehicle was wobbling. The vehicle was taken to a dealer where it was diagnosed that the rotors needed to be resurfaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.
I OWN A 2020 HYUNDAI SONATA. I PURCHASED THE CAR ON JANUARY THIS YEAR THE MILES IN THE CAR IS 700 MILES. A MONTH AFTER THE CAR STAR GIVING ME PROBLEM WITH BREAK. SOMEHOW THE CAR APPLIES THE EMERGENCY BREAK BY ITSELF AND DOESN'T WANT TO MOVE. WHEN I DRIVE THE CAR SUDDENLY STOP BY ITSELF AND GIVING ME MESSAGE LIKE: TO MOVE THE CAR PUT YOUR SEAT BELT, LOCK ALL THE DOOR EVEN WHEN I HAVE MY SEATBELT AND DOORS ARE LOCK THE CAR DO THAT WHEN EVER THE LESS I EXPECTED. I TOOK THE CAR THREE TIME FOR REPAIR AND UPDATE AND THE CAR GIVE ME THE SAME PROBLEM. THE DEALER GAVE ME A LOANER ANOTHER 2020 SONATA AND HAVE THE SAME PROBLEM. THIS IS A VERY DANGEROUS ISSUES BECAUSE IF IS RAINY OR SNOWING. THE DEALER DOESN'T FIND ANYTHING WRONG WITH THE CAR WHEN THEY DRIVE THE CAR. I TOLD THEM THAT HAPPEN WHEN THE LEES EXPECTED
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
My vehicle is missing it's third brake light. We have confirmed that it was forgotten during manufacturing. The dealer won't cover it. They say call corporate. Corporate says dealer has to fix it. In the mean time I'm pulled over for improper equipment, and brake light being out. It's a serious safety issue, covered by federal law. They quoted over $1000 to have it fixed at my expense.
I took my vehicle into the dealership when it was under 12,000 miles for another issue and mentioned a problem with the headlight on the right fogging up with moisture. I was immediately told that this had to be seen with their eyes because light cost more than $1,000. It has continued for over 1 1/2 years. Early this month, I took a picture at night and in the morning. The service manager wanted to add another hoop; can you get a picture of the water in it? The water is droplets on the light, decreasing visibility on the road. Pictures are attached. There is one picture that shows the left headlight with no issue.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The seat belt latches do not latch or will spontaneously unlatch. This has been a problem for about 4 years. I have checked for recalls and not seen any for my car. I will check with the dealer but have tried vacuuming the latches without effect. I have never experienced anything like this in any previous vehicle. The warning buzzer lets me know when the seatbelt unlatches, but I seriously doubt the belt would hold in case of an accident.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .