2024 Hyundai Tucson Hybrid Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Hyundai Tucson Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance2135.6%
- Brakes813.6%
- Electrical58.5%
- Other / unspecified46.8%
- Body & structure35.1%
- Powertrain (other)35.1%
- Fuel system35.1%
- Exterior lighting35.1%
- Visibility23.4%
- Seat belts23.4%
- Suspension23.4%
- Steering11.7%
- Engine11.7%
- Airbags11.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Multiple instances of my 2024 Hyundai Tucson Hybrid with the Smart Cruse Control "on" swiftly moving up on the car ahead on the highway then suddenly applying the brakes creating a collision risk from cars behind me. Speed would suddenly drop from about 70 to about 40 without warning. A second problem occurs when either this system or the Forward Safety System over reacts to a car in the next lane and suddenly applies the brakes in the same way. I previously brought the car to Jenkins Hyundai of Leesburg, fl because of similar problems several months earlier and they said it checked out OK and that they were unaware of a problem yet AI reports multiple incidents were reported and there is a potential class action suit ([XXX] vs Hyundai) under consideration. In my opinion, this is a very dangerous problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On Monday, 09/14/2026 at approximately 10:15am Mountain Time Utah State Route 36, North-bound. -- I was driving straight, approximately 60mph on dry road on a sunny day. There was no other traffic on the road either ahead, alongside, or behind me and no oncomming traffic. The Automatic Emergency Braking engaged, the emergency braking indicator flashed on the dashboard and the car slowed way down and then it just stopped engaging and the car rolled freely. I believe that the forward collision warning also sounded. NOTE-- this is not the first time this has happened to me. It has happened at least 3 to 4 times over the past two years since we leased the vehicle. I have asked the dealership service department to look at it, but they state that they can find no indication of any problem and that they have been unable to reproduce the event.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
My 2024 hyundai tucson is phantom braking. This is a know problem and there is a recall and fix for the 2025 and 2026s but not the 2024s, even though it is occurring in the 2024s. This means the car suddenly and unprompted full-force brakes at highway speeds. We almost got rear-ended on I-25 in Colorado. This has happened many times and it is dangerous. Thankfully we have avoided an accident, but it is documented to have caused accidents for other Tucson owners.
6/16/26 on the 101 freeway for over an hour at 65 to 70mph. Emergency braking system engaged and warning appeared. Disappeared after about 3-5 seconds. June 30, 2026, again after driving for over an hour. No cars near, happens multiple times at speed
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2024 Hyundai Tucson. The contact stated that while operating the vehicle, the horn pad was pressed; however, the sound coming from the horn was extremely low. The vehicle was not yet repaired. The local dealer was notified of the failure, and an appointment was scheduled for the repair. The contact stated that the horn had been replaced twice for the same failure. The manufacturer was notified of the failure. The failure mileage was 12,907.
On March 6th, 2026, I spent the day running errands in normal driving conditions and it created a situation that did not charge the battery or switch to gasoline. Several error lights displayed seconds before the car died. The hazard lights failed within 15 minutes of waiting for a tow truck. The dealership service department charged the battery and gave me advice to run the car at least 30 minutes everyday even if runs only in the garage. They told me that it was user error because I don't need to drive a half hour per day. I am still attempting to determine the real issue and have it addressed.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2024 Hyundai Tucson. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V893000 (Trailer Hitches); and the contact became aware that there was no wiring harness on the vehicle after recall repair. The dealer informed the contact that removing the wiring harness and installing a dust cap was included in the recall remedy as provided by the manufacturer. The contact stated that the vehicle was not safe to haul a trailer because the brake lights and turn signals would be inoperable. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.
The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches). The vehicle was taken to the dealer, where the contact was informed that the recall remedy consisted of removing the trailer hitch wiring harness. The contact declined the repair because the vehicle had been purchased specifically for the towing capability. The contact stated that the manufacturer had failed to provide an adequate fix under the recall. The manufacturer was notified of the issue and confirmed the information provided by the dealer. The contact had not experienced a failure.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I am filing a safety complaint regarding my 2024 Hyundai Tucson N Line Hybrid (VIN: [XXX]), purchased as a Hyundai Certified Pre-Owned vehicle from Balise Hyundai in XXX. Since purchasing the vehicle, I have experienced a persistent grinding noise that continued despite multiple dealership visits. Initially, I was told a pebble lodged in the rotor was causing the noise. Further evaluation by the dealership’s General Manager and Service Manager led to additional investigation and proposed repairs. On XXX, I was informed that a factory-welded nut was not attached to anything on the vehicle’s floor support structure. The dealership advised that the vehicle was unsafe to drive and had to be moved to the collision department for further assessment. On XXX, the Service Manager informed me that the proposed repair would require removal and replacement of the entire floor pan. This raises serious concerns about a potential manufacturing or assembly defect in a structural component of the vehicle. My primary safety concerns include: An apparent factory-related defect involving an unattached welded nut on the floor support structure. The dealership’s determination that the vehicle was unsafe to drive. Potential risks to structural integrity, crashworthiness, and occupant protection. The need for extensive structural repairs on a relatively new vehicle. Whether similar defects may exist in other vehicles of the same make and model. The persistent grinding noise and multiple service visits preceded the discovery of this structural issue. I am concerned that this defect may have safety implications beyond my individual vehicle. I respectfully request that NHTSA investigate this condition, determine its potential safety implications, and assess whether similar manufacturing or assembly defects may affect other vehicles. Dealership service records and documentation of the diagnosis are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving at a freeway speed of 70mph, my panoramic sunroof basically exploded raining glass everywhere. It sounded like a shotgun blast. There was zero indication of an outside object hitting it. The damage was so extensive it would have to have taken a fairly large object to cause this. It also seemed to have blown the glass outward, which indicates to me that there was some faulty component in the sunroof itself. I've read and watched other people who've had similar incidents
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I am filing a safety complaint regarding my 2024 Hyundai Tucson N Line Hybrid (VIN: [XXX]), purchased as a Hyundai Certified Pre-Owned vehicle from Balise Hyundai in XXX. Since purchasing the vehicle, I have experienced a persistent grinding noise that continued despite multiple dealership visits. Initially, I was told a pebble lodged in the rotor was causing the noise. Further evaluation by the dealership’s General Manager and Service Manager led to additional investigation and proposed repairs. On XXX, I was informed that a factory-welded nut was not attached to anything on the vehicle’s floor support structure. The dealership advised that the vehicle was unsafe to drive and had to be moved to the collision department for further assessment. On XXX, the Service Manager informed me that the proposed repair would require removal and replacement of the entire floor pan. This raises serious concerns about a potential manufacturing or assembly defect in a structural component of the vehicle. My primary safety concerns include: An apparent factory-related defect involving an unattached welded nut on the floor support structure. The dealership’s determination that the vehicle was unsafe to drive. Potential risks to structural integrity, crashworthiness, and occupant protection. The need for extensive structural repairs on a relatively new vehicle. Whether similar defects may exist in other vehicles of the same make and model. The persistent grinding noise and multiple service visits preceded the discovery of this structural issue. I am concerned that this defect may have safety implications beyond my individual vehicle. I respectfully request that NHTSA investigate this condition, determine its potential safety implications, and assess whether similar manufacturing or assembly defects may affect other vehicles. Dealership service records and documentation of the diagnosis are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving on the highway, my vehicle suddenly jerked, lost power, and displayed a “Check Hybrid System” warning. The diagnostic codes P112000 and P064A00, which were recorded by Hyundai Bluelink following today’s malfunction.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
On March 6th, 2026, I spent the day running errands in normal driving conditions and it created a situation that did not charge the battery or switch to gasoline. Several error lights displayed seconds before the car died. The hazard lights failed within 15 minutes of waiting for a tow truck. The dealership service department charged the battery and gave me advice to run the car at least 30 minutes everyday even if runs only in the garage. They told me that it was user error because I don't need to drive a half hour per day. I am still attempting to determine the real issue and have it addressed.
While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to temporarily resolve itself. Dealer was unable to identify any faults in the car 3 days after this incident, and returned car to owner. A week later, the same issue occurred. Car would not accelerate after stop sign. When pressing accelerator, car coasted forward a a few mph. Turning off vehicle and turning on again resulted in normal performance resuming.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
On March 6th, 2026, I spent the day running errands in normal driving conditions and it created a situation that did not charge the battery or switch to gasoline. Several error lights displayed seconds before the car died. The hazard lights failed within 15 minutes of waiting for a tow truck. The dealership service department charged the battery and gave me advice to run the car at least 30 minutes everyday even if runs only in the garage. They told me that it was user error because I don't need to drive a half hour per day. I am still attempting to determine the real issue and have it addressed.
Automatic headlight system causes the vehicle headlights to turn on and off during daylight conditions. The LCD display in the dashboard also dims to the point that the information presented cannot be read. This typically happens on bright, sunny days with a clear sky. Vehicle has been to the dealership in excess of seven times where they've made multiple attempts to repair it. The light sensor behind the windshield has been replaced. The body control module has been replaced. The technician also tried to make modifications to the light sensor, but the problem persists. There are a number of other instances of this exact issue involving Hyundai Tucsons, Santa Fe. and Santa Cruz vehicles shown on the NHTSA site, and also when searching other sites online. Dealer technician has repeatedly documented that the problem exists. Dealer tech reported that the Tech at the Hyundai helpline suggested that the auto headlight feature not be used as a resolution. While not a solution under any conditions, even with auto headlight feature turned to off, the dashboard displays continue to dim during the day. The flashing headlights represent a serious safety issue as when following another vehicle, that driver may misinterpret the flashing headlight problem as an aggressive gesture and trigger a road rage type response. The call taker I spoke with at Hyundai when I opened a customer service case said that he personally had that very issue with another driver due to flashing headlights.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2024 Hyundai Tucson. The contact stated that while driving at 70 MPH, there was a loud sound like a gunshot coming from the vehicle. The contact stated that the panoramic sunroof unexpectedly exploded and shattered. The vehicle was taken to a service center to be repaired. The service center confirmed the failure. The vehicle was scheduled to be repaired. The service center referred the contact to the manufacturer to report the failure. The manufacturer was made aware of the failure by telephone and referred the contact to the dealer for additional assistance. The approximate failure mileage was 70,000.
Automatic headlight system causes the vehicle headlights to turn on and off during daylight conditions. The LCD display in the dashboard also dims to the point that the information presented cannot be read. This typically happens on bright, sunny days with a clear sky. Vehicle has been to the dealership in excess of seven times where they've made multiple attempts to repair it. The light sensor behind the windshield has been replaced. The body control module has been replaced. The technician also tried to make modifications to the light sensor, but the problem persists. There are a number of other instances of this exact issue involving Hyundai Tucsons, Santa Fe. and Santa Cruz vehicles shown on the NHTSA site, and also when searching other sites online. Dealer technician has repeatedly documented that the problem exists. Dealer tech reported that the Tech at the Hyundai helpline suggested that the auto headlight feature not be used as a resolution. While not a solution under any conditions, even with auto headlight feature turned to off, the dashboard displays continue to dim during the day. The flashing headlights represent a serious safety issue as when following another vehicle, that driver may misinterpret the flashing headlight problem as an aggressive gesture and trigger a road rage type response. The call taker I spoke with at Hyundai when I opened a customer service case said that he personally had that very issue with another driver due to flashing headlights.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
My grandchild just went from a car seat to a booster seat. The back seatbelt buckle is so recessed that you cannot buckle it without 20 minutes of fighting with it! This is a major problem because a child could not get themselves buckled. And it takes an adult 20 minutes to try and buckle the shoulder belt into The seat buckle because it’s so recessed in the backseat. I looked on the Internet to see if there was a way to loosen the belts or extend them from the back and there is nothing so I went to a Hyundai Tucson forum and I see there have been many complaints About the recessed seat buckle not being accessible. This is a major concern for anyone transporting children and their grand grandchildren. I’ve already complained to Hyundai about the car randomly shutting off. Hyundai needs to put out a fix for this or provide Hyundai owners with some kind of extension for that buckle. I also understand that taking it into the dealership didn’t help, because they couldn’t buckle it either.
we were stooped at a red light it turned green we went forward going south a car going east at apox. 30MPH ran the red light we hit the car front driver side the force spun us around i hit the steering column with the sternum Chest and had a 14x9 inch bruise around my lower abdomen both the seat belt did not hold me nor did the air bag deploy State farm has the car now dealer did nothing
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
At first oil change in 2025, reported to dealer loud rear noise (boom) followed by poor bouncy driving afterward that continued. Told they couldn’t get the boom sound to reoccur on test drive. (It had only occurred once for me followed by car’s ride feeling looser and more bouncy after that. No repairs made. On third oil change (approx 25,000 miles) I was informed shocks had totally failed and needed replacing and that this premature failure of the shock absorbers was “common” on Tuscons and other Hyundai models. Other models recalled, but not 2024 Tuscon’s yet. Warranty covered it. But was warned some of these models needed shocks replaced every 20,000 miles of even sooner. After repair, the car’s suspension was more stable, less bounce and sway while driving. A few thousand miles later, heard another “boom” while driving after which the suspension felt bouncy and swayed more. Brought back and again told they couldn’t not the boom sound to reoccur during test drive. Told shocks were ok. At 30,000+ miles, guests riding with me agree car’s ride seems bad, doesn’t hold the road well on turns and every little bump is felt and the car takes several moments to rebound after a bump and stop bouncing. I fear there is a safety issue with the shocks or other parts of my car’s suspension system. On-line reviews/reports and chat rooms confirm other owners of this model of car are experiencing similar issues. Please investigate whether a recall is needed.
My 2024 Hyundai Tucson hybrid has been returned to the dealership on 3/20/26 and 4/10/26 to replace failed rear shocks and are now scheduled for replacement on 4/27/26 under warranty. I was told by Matthews Hyundai dealership that the part may have been defective the first time but after having the shocks fail again it is clearly a defect in design. The bouncing and ride is dangerous. Rear shock failure is a major safety hazard because it severely compromises vehicle stability, drastically reducing control during braking, cornering, and emergency maneuvers. It leads to increased braking distances, excessive rear-end bouncing, poor handling, and accelerated wear on other suspension components, significantly increasing the risk of accidents. I do not want to have an accident due to a faulty part.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
On Sunday evening [XXX] at [XXX] I was returning from Long Beach on the [XXX] home to Los Angeles, when I went under an overpass and my emergency braking system activated with an alarm and red arrow pointing to the left. There was no warning before this event. Then my lane assist stopped me from going over the line into traffic. A few minutes later the same thing happened again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Hesitation upon accelerating from a stopped position. When pulling out from a stop into a busy intersection the vehicle hesitates for several seconds. I have almost been broadsided when attempting to pull out onto a busier roadway. The vehicle feels as though it is stalled, then suddenly lunges. Apparently this is a known feature of the Hyundai hybrid after reading that it is the top complaint. There are no codes or warning lights that appear. I feel this is a safety issue. A car should move when you put your foot on the accelerator and not just sit there for several seconds. Please, please have Hyundai resolve this issue. I have had my car to the dealer 3 times for this issue without resolution.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
we were stooped at a red light it turned green we went forward going south a car going east at apox. 30MPH ran the red light we hit the car front driver side the force spun us around i hit the steering column with the sternum Chest and had a 14x9 inch bruise around my lower abdomen both the seat belt did not hold me nor did the air bag deploy State farm has the car now dealer did nothing
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .