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2024 Hyundai Tucson Hybrid Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
42
Latest Aug 4, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
14
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Hyundai Tucson Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes714.3%
  • Other / unspecified48.2%
  • Electrical48.2%
  • Exterior lighting36.1%
  • Fuel system36.1%
  • Body & structure24.1%
  • Seat belts24.1%
  • Visibility12.0%
  • Engine12.0%
  • Powertrain (other)12.0%
  • Steering12.0%
  • Suspension12.0%
  • Airbags12.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

18
reports

From owner reports, verbatim

The contact owns a 2024 Hyundai Tucson. The contact stated that on three occasions while driving at 65 MPH, the automatic emergency braking system engaged erroneously. While driving at 45 MPH, the failure recurred, but the vehicle resumed normal operation. The automatic emergency braking message illuminated on the instrument panel. The contact related the failure to NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance). The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified, a case was opened, and the contact was informed that the dealer would have to duplicate the failure for repair coverage. The failure mileage was approximately 5,000.

NHTSA ID 11749245 · filed Jul 9, 2026

6/16/26 on the 101 freeway for over an hour at 65 to 70mph. Emergency braking system engaged and warning appeared. Disappeared after about 3-5 seconds. June 30, 2026, again after driving for over an hour. No cars near, happens multiple times at speed

NHTSA ID 11748005 · filed Jul 2, 2026
All 18 reports naming driver assistance

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

7
reports

From owner reports, verbatim

6/16/26 on the 101 freeway for over an hour at 65 to 70mph. Emergency braking system engaged and warning appeared. Disappeared after about 3-5 seconds. June 30, 2026, again after driving for over an hour. No cars near, happens multiple times at speed

NHTSA ID 11748005 · filed Jul 2, 2026

While driving my 2024 Hyundai Tucson Hybrid at approximately 20-25 mph approaching a red light, a sudden and total loss of brake power-assist occurred. Upon applying the brakes, the pedal became instantly rigid and rock-hard. Despite pumping the pedal multiple times and applying heavy manual foot pressure, the vehicle failed to stop, resulting in a low-speed rear-end collision with a stationary car stopped at the traffic light. No dashboard warning lights or malfunction indicators illuminated during or immediately following the event. After the collision, the vehicle's ignition was turned off and then restarted. Following this power cycle, normal braking functionality temporarily returned. The low-speed impact displaced an ultrasonic sensor in the front bumper. This intermittent electronic brake failure poses a catastrophic safety hazard to pedestrians and occupants if it recurs at higher speeds

NHTSA ID 11746111 · filed Jun 24, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

4
reports

From owner reports, verbatim

The contact owns a 2024 Hyundai Tucson. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V893000 (Trailer Hitches); and the contact became aware that there was no wiring harness on the vehicle after recall repair. The dealer informed the contact that removing the wiring harness and installing a dust cap was included in the recall remedy as provided by the manufacturer. The contact stated that the vehicle was not safe to haul a trailer because the brake lights and turn signals would be inoperable. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.

NHTSA ID 11754680 · filed Aug 4, 2026

The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches). The vehicle was taken to the dealer, where the contact was informed that the recall remedy consisted of removing the trailer hitch wiring harness. The contact declined the repair because the vehicle had been purchased specifically for the towing capability. The contact stated that the manufacturer had failed to provide an adequate fix under the recall. The manufacturer was notified of the issue and confirmed the information provided by the dealer. The contact had not experienced a failure.

NHTSA ID 11753248 · filed Jul 28, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

4
reports

From owner reports, verbatim

On March 6th, 2026, I spent the day running errands in normal driving conditions and it created a situation that did not charge the battery or switch to gasoline. Several error lights displayed seconds before the car died. The hazard lights failed within 15 minutes of waiting for a tow truck. The dealership service department charged the battery and gave me advice to run the car at least 30 minutes everyday even if runs only in the garage. They told me that it was user error because I don't need to drive a half hour per day. I am still attempting to determine the real issue and have it addressed.

NHTSA ID 11729412 · filed Apr 6, 2026

The contact owns a 2024 Hyundai Tucson. The contact stated that while the vehicle was parked, while attempting to enter the vehicle, the key fob failed to function as intended. The contact was unable to unlock the doors to the vehicle. The contact noticed that the battery was completely drained. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the vehicle needed to be started daily to prevent the battery from draining. The contact stated that the failure was persistent. The contact stated that because of the persistent failure, the contact was afraid to drive the vehicle. The vehicle was taken back to the dealer; however, the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 900.

NHTSA ID 11686438 · filed Sep 10, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

3
reports

From owner reports, verbatim

On March 6th, 2026, I spent the day running errands in normal driving conditions and it created a situation that did not charge the battery or switch to gasoline. Several error lights displayed seconds before the car died. The hazard lights failed within 15 minutes of waiting for a tow truck. The dealership service department charged the battery and gave me advice to run the car at least 30 minutes everyday even if runs only in the garage. They told me that it was user error because I don't need to drive a half hour per day. I am still attempting to determine the real issue and have it addressed.

NHTSA ID 11729412 · filed Apr 6, 2026

Automatic headlight system causes the vehicle headlights to turn on and off during daylight conditions. The LCD display in the dashboard also dims to the point that the information presented cannot be read. This typically happens on bright, sunny days with a clear sky. Vehicle has been to the dealership in excess of seven times where they've made multiple attempts to repair it. The light sensor behind the windshield has been replaced. The body control module has been replaced. The technician also tried to make modifications to the light sensor, but the problem persists. There are a number of other instances of this exact issue involving Hyundai Tucsons, Santa Fe. and Santa Cruz vehicles shown on the NHTSA site, and also when searching other sites online. Dealer technician has repeatedly documented that the problem exists. Dealer tech reported that the Tech at the Hyundai helpline suggested that the auto headlight feature not be used as a resolution. While not a solution under any conditions, even with auto headlight feature turned to off, the dashboard displays continue to dim during the day. The flashing headlights represent a serious safety issue as when following another vehicle, that driver may misinterpret the flashing headlight problem as an aggressive gesture and trigger a road rage type response. The call taker I spoke with at Hyundai when I opened a customer service case said that he personally had that very issue with another driver due to flashing headlights.

NHTSA ID 11654095 · filed Apr 11, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

On March 6th, 2026, I spent the day running errands in normal driving conditions and it created a situation that did not charge the battery or switch to gasoline. Several error lights displayed seconds before the car died. The hazard lights failed within 15 minutes of waiting for a tow truck. The dealership service department charged the battery and gave me advice to run the car at least 30 minutes everyday even if runs only in the garage. They told me that it was user error because I don't need to drive a half hour per day. I am still attempting to determine the real issue and have it addressed.

NHTSA ID 11729412 · filed Apr 6, 2026

While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to temporarily resolve itself. Dealer was unable to identify any faults in the car 3 days after this incident, and returned car to owner. A week later, the same issue occurred. Car would not accelerate after stop sign. When pressing accelerator, car coasted forward a a few mph. Turning off vehicle and turning on again resulted in normal performance resuming.

NHTSA ID 11630845 · filed Dec 15, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

While driving at a freeway speed of 70mph, my panoramic sunroof basically exploded raining glass everywhere. It sounded like a shotgun blast. There was zero indication of an outside object hitting it. The damage was so extensive it would have to have taken a fairly large object to cause this. It also seemed to have blown the glass outward, which indicates to me that there was some faulty component in the sunroof itself. I've read and watched other people who've had similar incidents

NHTSA ID 11593118 · filed Jun 7, 2024

There are bolts that are too long in the space for a spare tire that prevents storing a spare tire in the well.

NHTSA ID 11588640 · filed May 14, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

My grandchild just went from a car seat to a booster seat. The back seatbelt buckle is so recessed that you cannot buckle it without 20 minutes of fighting with it! This is a major problem because a child could not get themselves buckled. And it takes an adult 20 minutes to try and buckle the shoulder belt into The seat buckle because it’s so recessed in the backseat. I looked on the Internet to see if there was a way to loosen the belts or extend them from the back and there is nothing so I went to a Hyundai Tucson forum and I see there have been many complaints About the recessed seat buckle not being accessible. This is a major concern for anyone transporting children and their grand grandchildren. I’ve already complained to Hyundai about the car randomly shutting off. Hyundai needs to put out a fix for this or provide Hyundai owners with some kind of extension for that buckle. I also understand that taking it into the dealership didn’t help, because they couldn’t buckle it either.

NHTSA ID 11656071 · filed Apr 22, 2025

we were stooped at a red light it turned green we went forward going south a car going east at apox. 30MPH ran the red light we hit the car front driver side the force spun us around i hit the steering column with the sternum Chest and had a 14x9 inch bruise around my lower abdomen both the seat belt did not hold me nor did the air bag deploy State farm has the car now dealer did nothing

NHTSA ID 11617498 · filed Oct 1, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

Automatic headlight system causes the vehicle headlights to turn on and off during daylight conditions. The LCD display in the dashboard also dims to the point that the information presented cannot be read. This typically happens on bright, sunny days with a clear sky. Vehicle has been to the dealership in excess of seven times where they've made multiple attempts to repair it. The light sensor behind the windshield has been replaced. The body control module has been replaced. The technician also tried to make modifications to the light sensor, but the problem persists. There are a number of other instances of this exact issue involving Hyundai Tucsons, Santa Fe. and Santa Cruz vehicles shown on the NHTSA site, and also when searching other sites online. Dealer technician has repeatedly documented that the problem exists. Dealer tech reported that the Tech at the Hyundai helpline suggested that the auto headlight feature not be used as a resolution. While not a solution under any conditions, even with auto headlight feature turned to off, the dashboard displays continue to dim during the day. The flashing headlights represent a serious safety issue as when following another vehicle, that driver may misinterpret the flashing headlight problem as an aggressive gesture and trigger a road rage type response. The call taker I spoke with at Hyundai when I opened a customer service case said that he personally had that very issue with another driver due to flashing headlights.

NHTSA ID 11654095 · filed Apr 11, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

Hesitation upon accelerating from a stopped position. When pulling out from a stop into a busy intersection the vehicle hesitates for several seconds. I have almost been broadsided when attempting to pull out onto a busier roadway. The vehicle feels as though it is stalled, then suddenly lunges. Apparently this is a known feature of the Hyundai hybrid after reading that it is the top complaint. There are no codes or warning lights that appear. I feel this is a safety issue. A car should move when you put your foot on the accelerator and not just sit there for several seconds. Please, please have Hyundai resolve this issue. I have had my car to the dealer 3 times for this issue without resolution.

NHTSA ID 11619785 · filed Oct 15, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to temporarily resolve itself. Dealer was unable to identify any faults in the car 3 days after this incident, and returned car to owner. A week later, the same issue occurred. Car would not accelerate after stop sign. When pressing accelerator, car coasted forward a a few mph. Turning off vehicle and turning on again resulted in normal performance resuming.

NHTSA ID 11630845 · filed Dec 15, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

On Sunday evening [XXX] at [XXX] I was returning from Long Beach on the [XXX] home to Los Angeles, when I went under an overpass and my emergency braking system activated with an alarm and red arrow pointing to the left. There was no warning before this event. Then my lane assist stopped me from going over the line into traffic. A few minutes later the same thing happened again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11739093 · filed May 20, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

My 2024 Hyundai Tucson hybrid has been returned to the dealership on 3/20/26 and 4/10/26 to replace failed rear shocks and are now scheduled for replacement on 4/27/26 under warranty. I was told by Matthews Hyundai dealership that the part may have been defective the first time but after having the shocks fail again it is clearly a defect in design. The bouncing and ride is dangerous. Rear shock failure is a major safety hazard because it severely compromises vehicle stability, drastically reducing control during braking, cornering, and emergency maneuvers. It leads to increased braking distances, excessive rear-end bouncing, poor handling, and accelerated wear on other suspension components, significantly increasing the risk of accidents. I do not want to have an accident due to a faulty part.

NHTSA ID 11733356 · filed Apr 23, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

we were stooped at a red light it turned green we went forward going south a car going east at apox. 30MPH ran the red light we hit the car front driver side the force spun us around i hit the steering column with the sternum Chest and had a 14x9 inch bruise around my lower abdomen both the seat belt did not hold me nor did the air bag deploy State farm has the car now dealer did nothing

NHTSA ID 11617498 · filed Oct 1, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .