2010 Hyundai Tucson Owner Complaints

While driving under normal conditions, the panoramic sunroof glass suddenly shattered without warning. There was no impact from road debris, no prior cracking, and no abnormal use of the sunroof. The failure occurred spontaneously and created a safety hazard due to falling glass and the risk of driver distraction or injury. This vehicle is equipped with the factory panoramic roof that has been the subject of a prior class action lawsuit and Hyundai Technical Service Bulletin 19-BD-007H (Panoramic Roof Moving Glass Warranty Extension, code TXXE). The failure I experienced is consistent with the known defect described in that settlement and TSB. Hyundai extended coverage for this defect to 10 years or 120,000 miles; however, Hyundai has denied assistance because the time limit has expired, even though the mileage remains within the coverage threshold. Given the known defect and safety implications, this failure should be addressed regardless of warranty expiration. This issue presents a safety concern due to sudden glass shattering while driving and should be investigated further.

NHTSA ID

11716644

Incident

Feb 6, 2026

This has been an ongoing problem since I last reported this on February 16, 2025. There’s a clicking noise under my tires and then I can’t stop, my brakes grind and my pedal grinds… all my ABS lights then come on… this has been going on too long!! Since April 20, 2025…. My brakes are GRINDING SERIOUSLY and PROHIBITING me to fully stop at times. I’ve had several near misses… I want them fixed now!! My car is no longer safe!!! Still doing it today @ 12:18pm with mileage of 130,605… please help!

NHTSA ID

11674545

Incident

Apr 20, 2025

On January 26, 2024, at AutoNation, I was requested to bring my 2010 Hyundai Tucson in to replace a part involving my ‘brakes.’ I’m the original owner, since 2021 my brakes would grind at least twice weekly and I was afraid I wouldn’t be able to stop! Then, the AntiLock Brake System lights would just pop up out of nowhere and come on, then my brakes would work. So, I was told I needed a new switch. AutoNation never let me explain any of this, they cut me off anytime I tried to explain it. So, last January 2024, the switch was fixed. I’d prefer NOT to go back there again!! It hasn’t been inspected by anyone. NHTSA may inspect it as soon as you would like. Except now, my ABS lights are basically stuck on. This started back again June 2024. No grinding of my brakes now, I just want them fixed properly.

NHTSA ID

11642987

Incident

Mar 6, 2021

The contact owns a 2010 Hyundai Tucson. The contact stated while driving 40-45 MPH, there was an abnormally loud sound coming from underneath the hood and the temperature gauge fluctuated. The vehicle lost motive power. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The contact stated that upon opening the hood, an unknown engine part was fractured, and several unknown parts had detached and were leaning on the driver's side of the vehicle. The local dealer was contacted, and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 199,996. VIN tool confirms parts not available.

NHTSA ID

11590400

Incident

May 14, 2024

Mileage

199,996 mi

The contact owns a 2010 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that there was no recall associated with the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11583647

Incident

Sep 22, 2023

The contact owns a 2010 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000(Service Brakes, hydraulic ); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated that the manufacturer will contact them via email when a remedy for the vehicle is ready.

NHTSA ID

11578309

Incident

Sep 23, 2023

The contact owns a 2010 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11568011

Incident

Sep 22, 2023

The contact owns a 2010 Hyundai Tucson. The contact stated that when she started the vehicle, the driver's side air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ID

11550275

Incident

Aug 14, 2023

Mileage

100,000 mi

UNKNOWN. Since I purchase this vehicle in 2010, the backup camera does not always work. I took it in to the dealership and they stated that in order to diagnose it, it must happen while I am there. At this time, the backup camera only works sometimes and it is not safe to back up. Is there a manufacturer recall?

NHTSA ID

11526787

Incident

Jun 12, 2023

The engine ran out of oil completely with no leaks no nothing and never had a light come on to show low oil or engine issues. It went from running great to engine knocking with no warning

NHTSA ID

11502381

Incident

Jan 11, 2023

The car dies, unknown, mechanics don't know! It's in the wires somewhere, the backup camera doesn't work, the radio doesn't work! Even with the the fuse in and everything working the backup camera still doesn't work, and as soon as you shut the car off it doesn't start up again! Nothing was replaced it's still everything from the factory so you tell me what's wrong!!

NHTSA ID

11493379

Incident

Oct 1, 2020

The contact owns a 2010 Hyundai Tucson. The contact stated that the dealer had repaired the vehicle under Hyundai Technical Service Bulletin Number: 21-01-023H-3 (Engine Monitoring Logic Update). However, two months later, the vehicle stalled while at a complete stop. There was no warning light illuminated. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the Engine Monitoring Logic had failed and an unknown repair needed to be completed. The dealer sent a diagnostic report to the manufacturer who informed the dealer that they would cover half of the repair. The vehicle was not repaired. The contact contacted the manufacturer but was unable to speak to a live agent. The failure mileage was approximately 168,000.

NHTSA ID

11488991

Incident

Aug 6, 2022

Mileage

168,000 mi

Door actuators are not working so the locks only work on two of the five doors. Safety and security of the passengers is at risk.

NHTSA ID

11461883

Incident

Apr 1, 2016

Every morning the car has to have a jump! We bought a battery! That didn't help! We took it to the shop, they couldn't figure it out but said it was something to do with the electrical but didn't know what, so we started digging on our own and you have to take the fuse out to the radio for the car to start! So after spending ALL that money that's what it is, we can't listen to music to start our every morning but now it is getting worse, something else is draining the battery! And no one knows what!

NHTSA ID

11437073

Incident

Feb 1, 2021

THE HOOD FLEW OPEN WHILE DRIVING

NHTSA ID

11433342

Incident

Sep 3, 2021

Yesterday, my wife car, suddenly started to sharply to the right, when her hold on steering wheel relaxed. I tested it. It is not an alignment problem. It is a sudden and obvious taking over of the steering by the car. I took it to my mechanic. He told me that he and none of his certified mechanics have ever seen this problem, and did not know what was wrong and I should contact Hyundai as perhaps there was a recall or service bulletin on this condition. I did that, but was told that I would have to bring it there to be diagnosed. My concern is not so much for my car. I don't know if I want to spend dealership type money to fix the car. My concern is the safety of others. My wife was traveling about 20 mph when this happened, and was able to avid hitting another car. If it happened when she was traveling 60 mph on a four lane highway, it would have been a major disaster. I felt that I needed to bring the problem to your attention, to possibly protect others. THE CONSUMER STATED THE DEALER ADVISED THE PART NECESSARY TO COMPLETE THE REPAIR WAS NO LONGER IN PRODUCTION; THEREFORE, THE VEHICLE COULD NOT BE REPAIRED. MANUFACTURER WAS CONTACTED AND DECLINED ANY ASSISTANCE.

NHTSA ID

11426713

Incident

Jul 26, 2021

OIL PUMP WENT OUT AND DESTROYED THE ENGINE

NHTSA ID

11377062

Incident

Nov 6, 2020

Mileage

159,000 mi

SINCE I GOT THIS VEHICLE THE GEAR SHIFT GETS STUCK. I HAVE GONE TO THE DEALERSHIP TO GET THE PROBLEM FIXED. THE PROBLEM HAS BEEN THE BACKLIGHT SWITCH. IT IS A BIG HASSLE TRYING TO GET THIS PROBLEM FIXED WITH THE DEALERSHIP. THE BACKLIGHT SWITCH LAST TWO TO THREE YEARS. I GOT THE RECALL LETTER ABOUT THE BACKLIGHT SWITCH IN 2012, BUT WHY MY VIN NUMBER IS NOT LISTED? THE DEALERSHIP HAS BEEN CHARGING ME EVERY SINGLE TIME I HAVE BEEN THERE FOR THIS CONSTANT PROBLEM. I ALMOST GOT KILL BY THE TRAIN BECAUSE OF THIS BACKLIGHT SWITCH PROBLEM. I GOT STUCK A FEET AWAY FROM THE RAIL TRACKS TWO WEEKS AGO, THERE WAS A CAR AT FRONT OF ME AND I COULDN'T MOVE THE GEAR SHIFT TO REVERSE. THE CAR DECIDED TO MOVE AT THE LAST MINUTE AND I COULDN'T DO ANYTHING. THE CONTENTION BAR WAS OVER MY WINDSHIELD SO I COULDN'T MOVE FORWARD AND I COULDN'T MOVE BACKWARDS BECAUSE THE GEAR SHIFT WASN'T MOVING. I HAVE BEEN IN THE DEALERSHIP FOR FIVE TIMES AND THE LAST TWO TIMES, THEY HAVE KEPT MY CAR THERE, BUT THEY HAVEN'T EVEN TOUCHED IT. THEY HAVEN'T TOLD ME THE REASON WHY, BUT I JUST FOUND IT OUT. IT IS BECAUSE MY VIN NUMBER IS NOT LISTED. THIS IS A VERY DANGEROUS PROBLEM. DRIVING A CAR WITH THIS PROBLEM ONCE YOU APPLY THE BRAKES THE GEAR SHIFT WON'T WORK. NEITHER IN CASE YOU HAVE TO PARK OR MAKE A TURN. PICKING UP MY DAUGHTER FROM SCHOOL IS A BIG PROBLEM BECAUSE ONCE I PARK, THE GEAR SHIFT DOESN'T MOVE DOWN, SO I HAVE TO TURN IT OFF UP TO THREE TIMES AND WAIT EACH TIME TWO TO THREE MINUTES UNTIL THE ENGINE RESETS ITSELF. DRIVERS BEHIND ME GET SO FRUSTRATED. WOULD YOU PLEASE HELP ME TO LIST MY VIN NUMBER? I AM VERY CONCERNED DRIVING THIS CAR WITH MY FAMILY.

NHTSA ID

11319863

Incident

Mar 13, 2020

Mileage

87,150 mi

I HEARD A CLUNK UPON TURNING RIGHT, EXITING A PARKING LOT. THE REAR END OF THE CAR STARTED TO SWAY. FEARING A BLOWN TIRE, I PULLED OFF THE ROAD, ONLY TO FIND THE LEFT REAR WHEEL PITCHED AT A RATHER UNHEALTHY ANGLE. AFTER TOWING THE CAR TO MY LOCAL REPAIR SHOP IT WAS DISCOVERED THAT THE REAR CROSS MEMBER WAS RUSTED OUT. APPARENTLY THIS IS A FAIRLY COMMON OCCURRENCE IN CERTAIN HYUNDAI MODELS. ALTHOUGH OUT OF WARRANTY, IT SEEMS LIKE HYUNDAI SHOULD BE WILLING TO ADDRESS THIS ISSUE OF RUST AND STAND BY THEIR VEHICLES.

NHTSA ID

11259109

Incident

Sep 30, 2019

Mileage

136,000 mi

TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. THE CONTACT STATED THAT THE LOCKING SYSTEM STARTED TO MALFUNCTION WITH THE REAR HATCH AND FRONT PASSENGER DOOR NOT OPENING WITH THE REMOTE. THE CONTACT STATED THAT THE CAUSE OF THE FAILURE COULD BE THE ACTUATOR. THE CONTACT STATED THAT THE MALFUNCTION OCCURRED THREE TIMES ON SEPTEMBER 29, 2019 AND THE FRONT PASSENGER DOOR OPENED WHILE THE VEHICLE WAS TRAVELING 70 MPH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 213,000.

NHTSA ID

11258935

Incident

Sep 29, 2019

Mileage

213,000 mi

TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE FUEL PUDDLES UNDERNEATH THE VEHICLE GREW LARGER EACH WEEK. THE CONTACT CALLED HYUNDAI CUSTOMER SERVICE AT 1-855-371-9460, BUT WAS NOT ASSISTED. THE CONTACT CALLED KEYS MISSION HILLS HYUNDAI (10240 SEPULVEDA BLVD, MISSION HILLS, CA 91345, (818) 221-4000) AND WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,448. *JS *LN *JS

NHTSA ID

11235127

Incident

Jul 9, 2019

Mileage

109,448 mi

I FIRST NOTICED WHITE SMOKE COMING FROM THE BACK OF MY SUV. I PULLED INTO A STORE PARKING LOT AND TRIED TO PARK. MY MAIN BRAKES FAILED. I THEN TRIED USING MY EMERGENCY BRAKE. IT TOO FAILED. WHITE SMOKE STARTED COMING THROUGH THE VENTS SO I TURNED THEM AWAY FROM ME AND TRIED SHIFTING TO PARK WITH NO SUCCESS. I THEN PRESSED THE MAIN BRAKE AGAIN AND WAS ABLE TO SHIFT TO PARK. THEN SOMEONE IN THE PARKING LOT YELLED, "YOUR CAR'S ON FIRE! GET OUT!" I GRABBED MY KEYS, CELL PHONE AND WORK BADGE AND AS I WAS GETTING OUT, BLACK SMOKE BEGAN FILLING THE CABIN. STORE EMPLOYEES TRIED TO PUT OUT THE FIRE WITH FIRE EXTINGUISHERS WITH NO SUCCESS. WITHIN 10 MINUTES THE FRONT HALF OF THE SUV WAS ENGULFED IN FLAMES! I HAVE NO CLUE WHAT COULD HAVE CAUSED THE BRAKES TO FAIL NOR THE REASON FOR THE ENGINE TO CATCH FIRE! I HAVE VIDEO AND PHOTOS FOR VIEWING.

NHTSA ID

11190038

Incident

Mar 18, 2019

Mileage

121,000 mi

TL* THE CONTACT OWNS A 2010 HYUNDAI TUCSON. WHILE THE FOUR WHEEL DRIVE WAS ENGAGED, THE VEHICLE TRAVELED UPHILL AND THE FRONT WHEELS MOVED, BUT THE REAR WHEELS SEIZED. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000.

NHTSA ID

11154288

Incident

Nov 23, 2018

Mileage

172,000 mi

WHEN DRIVING AND OCCASIONALLY HIT A BUMP THE ICON (SLIPPERY) APPEARS ON THE DASH AND LATER WHEN YOU STOP TO BACK UP TO PARK THE GEARS GET STUCK AND YOU CAN'T MOVE IT TO THE GEAR TO BACKUP. SINCE THIS CAR HAS STICK SHIFT AND AUTOMATIC DRIVING FEATURES YOU HAVE TO KEEP SHIFTING THE YEARS BACK AND FORTH UNTIL IT JUMPS BACK INTO REVERSE. THIS HAPPENS TO FREQUENTLY.

NHTSA ID

11133409

Incident

Oct 4, 2018

THE RIGHT PASSENGER DOOR WILL NOT LOCK. THE ELECTRONIC LOCKING SYSTEM ON THE DOORS STARTED CLICKING, WHEN I STOPPED AND PUT THE CAR IN PARK. I WAS ABLE TO GET THE OTHER DOORS TO LOCK, BUT THE RIGHT DOOR STOPPED WORKING. ALSO THE OVERHEAD NIGHT LIGHT IS NO WORKING. THE CAR ISTOTALLY DARK AT NIGHT WHEN I OPEN THE DOORS.

NHTSA ID

11074871

Incident

Feb 28, 2017

Mileage

90,000 mi