OFFICIAL REPORT: FRANCHISE FALSIFICATION OF MANDATORY SAFETY RECALL REMEDY I am filing this formal safety complaint because a licensed factory franchise, Causeway Hyundai (Manahawkin, NJ), officially documented and signed off that a mandatory federal safety campaign (NHTSA Recall 21V303 / Hyundai Recall 251: ABS Multi-Fuse Block Replacement) was successfully completed on my vehicle.This official safety record is completely falsified. The service department closed out the repair order and logged it into the manufacturer network as a finished repair. However, I have opened the under-hood engine junction box and taken photographic evidence proving that no physical labor was performed. The original, 12-year-old factory multi-fuse block assembly (Part #91ZZ9-42705 / F18 150A) is still physically inside my engine bay, completely covered in thick, undisturbed road dust and grime.The dealership returned my vehicle to me with a falsified "all clear" safety invoice while leaving a known, severe electrical fire hazard completely active inside my vehicle's engine compartment. I request that federal regulators audit this franchise location for fraudulent safety recall logging and systemic non-compliance with NHTSA safety remedy mandates.
- NHTSA ID
- 11753815
- Incident
- Jul 28, 2026
The contact owns a 2014 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- NHTSA ID
- 11587207
- Incident
- May 6, 2024
The contact owns a 2014 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- NHTSA ID
- 11584424
- Incident
- Sep 22, 2023
AirbagsBrakes
Filed Mar 6, 2024
Hyundai recall [XXX], since there is no remedy available, how will Hyundai compensate me? I purchased my 2014 Veloster Turbo Jan 20[15 for $23,500, dealer tells me its safe to drive, however recall tells me not to park it in my garage as it can cause a fire. If it can start a fire when it is parked, what can it do when I am driving it? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11575753
- Incident
- Sep 20, 2023
BrakesElectricalEngine
Filed Feb 7, 2024
There is a current recall since September, 2023, with no remedy to date. In addition, I have driven this vehicle very little after last having my car serviced at the dealership, just over a year now, which seemed to not be sounding right in the engine, so it alarmed me, and all started feeling overwhelming since going to the dealership for repairs. I see there is an engine recall on the 2015 Veloster, though not the 2014? Yet they are claiming that both issues can cause fires. My vehicle has less than 100K miles if I remember correct from when I last looked. it's been months since I've even driven the vehicle, as I've not felt safe or comfortable doing so. My vehicle seems to have a lot of the same symptoms as the 2015 Veloster recall. i have been nervous to take it back to the same dealer, though I've also been too nervous to let just any mechanic look at it. When the dealer last changed my oil, a bunch leaked out in my driveway, and I was told there's a safety overflow. In addition, my oil light came on, and I was simply told they forgot to reset it.
- NHTSA ID
- 11570451
- Incident
- Jan 10, 2023
BrakesElectricalSteering
Filed Jan 5, 2024
I was driving and then all the sudden my APS light came on and my battery light next, I was driving and my car stopped moving in the middle of the road.
- NHTSA ID
- 11563694
- Incident
- Jan 4, 2024
The contact owns a 2014 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- NHTSA ID
- 11554884
- Incident
- Nov 13, 2023
BrakesPowertrain (other)Suspension
Filed Jun 15, 2019
SOLD A 2014 HYUNDAI VELOSTER WITH GRINDING BRAKES, ACCELERATION PROBLEM, AND VIBRATION ISSUES. I WAS TOLD EVERYTHING WOULD BE FIXED. I RETURNED THE CAR WITHIN 24HRS. THE CAR VIBRATES DANGEROUSLY AT 50MPH AND ABOVE. THE CAR HESITATES WHEN TAKING OFF, TRYING TO PASS, OR GET ON FREEWAY. THIS IS ALSO DANGEROUS BECAUSE CARS ALREADY GOING 70MPH COULD OF HIT US WHILE TRYING TO GET ON FREEWAY. SOMETIMES WHILE GIVING THE CAR GAS IT WOULD JUST REV UP THE RPMS WITHOUT DOING ANYTHING. THIS ALSO SCARED ME INTO RETURNING THE CAR. I WENT BACK TO TEST DRIVE THE CAR TO SEE IF PROBLEMS WERE FIXED, AND THE MI GENTE AUTO DEALERSHIP TOLD ME THEY JUST REPLACED TIRES AND THAT FIXED THE PROBLEM. I TOLD THEM THEY CAN KEEP THE CAR, BECAUSE I DON'T WANT TO KEEP COMING BACK FOR SAME ISSUES. I WAS THREATENED WITH REPOSSESSION WILL BE ADDED TO MY CREDIT.
- NHTSA ID
- 11220257
- Incident
- Jun 4, 2019
- Mileage
- 110,761 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.