2014 Hyundai Veloster

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

OFFICIAL REPORT: FRANCHISE FALSIFICATION OF MANDATORY SAFETY RECALL REMEDY I am filing this formal safety complaint because a licensed factory franchise, Causeway Hyundai (Manahawkin, NJ), officially documented and signed off that a mandatory federal safety campaign (NHTSA Recall 21V303 / Hyundai Recall 251: ABS Multi-Fuse Block Replacement) was successfully completed on my vehicle.This official safety record is completely falsified. The service department closed out the repair order and logged it into the manufacturer network as a finished repair. However, I have opened the under-hood engine junction box and taken photographic evidence proving that no physical labor was performed. The original, 12-year-old factory multi-fuse block assembly (Part #91ZZ9-42705 / F18 150A) is still physically inside my engine bay, completely covered in thick, undisturbed road dust and grime.The dealership returned my vehicle to me with a falsified "all clear" safety invoice while leaving a known, severe electrical fire hazard completely active inside my vehicle's engine compartment. I request that federal regulators audit this franchise location for fraudulent safety recall logging and systemic non-compliance with NHTSA safety remedy mandates.

NHTSA ID

11753815

Incident

Jul 28, 2026

The HVAC manual heater control unit in my 2014 Veloster Turbo failed, causing extreme electrical resistance that melted, blackened, and discolored the factory wiring harness connector plug behind the dashboard. This caused an active thermal incident and a direct fire hazard inside the cabin. Hyundai is aware of this exact safety defect and is running Service Campaign TY6 (TSB 16-01-070) to fix it, but they are using narrow VIN filtering to deny coverage to identical vehicle configurations. I had to pay out of pocket for a genuine Hyundai replacement part to mitigate this fire risk. Hyundai Corporate (National Case #42974992) has formally denied my reimbursement claim on a technicality, actively ignoring the physical thermal damage and fire risk to my vehicle.

NHTSA ID

11751823

Incident

May 1, 2023

My driver airbags have been deactivated for quite some time. My radio touchscreen doesn't work, and the electrical issue has drifted all the way into my steering wheel where I can't control any type of cruise control properly.

NHTSA ID

11740430

Incident

May 27, 2026

The second cylinder is not firing. The car stalled when on highway.

NHTSA ID

11704367

Incident

Dec 9, 2025

Knock sensor code p1326

NHTSA ID

11679871

Incident

Aug 10, 2025

The connector that connects to the air conditioning temperature knob melted this is the second time in the 4 years I have owned the vehicle

NHTSA ID

11669871

Incident

Jun 24, 2025

The contact owns a 2014 Hyundai Veloster. The contact stated that the rear passenger's side door failed to open as needed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided because the vehicle was not covered under warranty. The failure mileage was approximately 126,000.

NHTSA ID

11661517

Incident

Mar 16, 2025

Mileage

126,000 mi

The contact owns a 2014 Hyundai Veloster. The contact stated that while driving at an undisclosed speed, the Reverse Park Aid (RPAS) warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the Reverse Park Aid Sensor (RPAS). The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V132000 (Electrical System); but the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 135,000.

NHTSA ID

11649276

Incident

Feb 3, 2025

Mileage

135,000 mi

Campaign Description: In certain areas, a vehicle’s underbody may exhibit corrosion due to road-salt usage. As a preventative measure, a cavity wax coating is applied to the internal surfaces of underbody components and an undercoating spray is applied to exterior surfaces of specified underbody components. This bulletin describes the procedure to perform this preventative service on certain 2012 – 2017MY Velosters (FS).

Certain Veloster (FS) vehicles may exhibit underbody corrosion due to road salt usage. As a preventative measure, this bulletin provides the procedure to apply a cavity wax coating to internal surfaces of underbody components, and an undercoating spray to exterior surfaces of specified underbody components.

Some Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger various DTCs and display warning messages on the instrument cluster, resulting in the PDW sensor(s) failing to detect nearby objects or triggering multiple false alarms. This condition may be a result of external damage to the PDW sensor membrane or sensor cover from rock chips or road debris, a collision, or previous vehicle repairs or modifications.

Some vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the combustion chamber cleaning procedure for vehicles diagnosed with this condition. All internal combustion engines consume some engine oil during normal operation, depending on driving conditions and mileage, and this procedure should only be performed when deemed necessary based on inspection and diagnosis of the vehicle as outlined in TSB 26-EM-015H, Engine Oil Consumption – Inspection & Repair Guidelines, or the latest revision.

Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition. All internal combustion engines consume engine oil as part of normal engine operation. Oil consumption rates may vary based on mileage, operating conditions, driving habits, and maintenance history. Hyundai recommends following the prescribed maintenance schedule and periodically checking the engine oil level using the dipstick to maintain proper engine oil level.

Certain 2012 – 2017 model year Accent, 2012 – 2017 model year Azera, 2013 – 2018 model year Santa Fe Sport, 2013 – 2019 model year Santa Fe, and 2012 – 2017 model year Veloster vehicles may exhibit an intermittent airbag warning light and diagnostic trouble codes (DTCs) may be set. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Occupant Classification System (OCS)/Occupant Detection System (ODS) under these conditions has been extended to 18 years/unlimited mileage from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.