2016 Hyundai Veloster

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

The airbags not deploying on head on type accident but the life of my child in danger . This is a major safety issue that even the doctor that saw my daughter after the accident said that was an issue .. unknown about it being inspected by mechanics and insurance hasn’t inspected it yet either .. as far as I know no warning light were on .

NHTSA ID

11776642

Incident

Nov 8, 2026

The contact owns a 2016 Hyundai Veloster. The contact stated that while driving 35 MPH, the vehicle shut off with several warning lights illuminated. The vehicle was coasted off to the shoulder of the road. The vehicle was restarted after several attempts and driven to the residence in LIMP Mode. The following day, the vehicle was driven to the dealer where the technicians failed to diagnose or duplicate the failure. The dealer performed an oil change, and the vehicle resumed normal operation; however, the contact stated that the vehicle hesitated while depressing the accelerator pedal. The vehicle was taken to an independent mechanic and there was a milky substance inside the radiator which was the result of an oil leak. The failure mileage was approximately 90,000.

NHTSA ID

11773158

Incident

Mar 1, 2025

Mileage

90,000 mi

2016 Hyundai Veloster Turbo, Gamma 1.6L T-GDI Engine failure with only 70,579 miles on it. Died while driving in the middle of a busy intersection with no warning. Luckily was not hit. Car was towed to same mechanic that has serviced since purchased. No oil leaks found. Oil was full of metal particles. Engine has run low on oil multiple times even after changing oil interval to every 3000 miles. Contacted Hyundai and was informed that our VIN is not part of their class action settlement for 2012 - 2017 Veloster Gamma 1.6 liter GDI, only difference is that we have a Turbo Gamma engine, otherwise everything is the same. We are continuing to reach out to Hyundai to get this resolved.

NHTSA ID

11772968

Incident

Oct 16, 2026

The contact owns a 2016 Hyundai Veloster. The contact stated that while driving 15 MPH, there was a knocking sound coming from the engine, and the check engine warning light illuminated. The contact stated that due to the failure, the vehicle failed to accelerate. The contact stated that there was an oil odor coming from the vehicle while entering and inspecting the vehicle. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that engine needed to be replaced. The vehicle was not repaired. The contact stated that there was oil leaking from the vehicle while at the dealer. The manufacturer was made aware of the failure by telephone and email, and several cases were opened. The failure mileage was approximately 100,144.

NHTSA ID

11769660

Incident

Feb 1, 2026

Mileage

100,144 mi

Issue with driver side seat belt unlatching at random moments: while driving or at stand still. Local dealership has been notified at multiple oil changes and it has been looked at, however, technicians cannot recreate event.

NHTSA ID

11764462

Incident

Mar 1, 2026

Formal complaint against Hyundai Motor America for failure to provide safety recall remedies on a U.S.-conforming vehicle. Vehicle History: This 2016 Hyundai Veloster was purchased in the U.S. territory of [XXX], manufactured to meet U.S. Federal Motor Vehicle Safety Standards (FMVSS). Years later, it was legally relocated to the U.S. mainland and is currently registered and driven in [XXX]. The Database Issue: Official factory documents from Hyundai Puerto Rico confirm this VIN has critical, active safety recalls (chassis and engine/fire campaigns). However, due to regional database fragmentation between internal networks, these active recalls do not populate on domestic U.S. systems. The MyHyundai USA portal accepts the VIN, but the recall dashboard displays as completely blank (0 open/0 closed), hiding these safety risks from local U.S. dealerships. Corporate Refusal: I opened corporate Case #XXX with Hyundai Motor America to request a manual database sync so a local MA dealer could perform the repairs. On XXX, Hyundai Customer Care issued a formal written refusal via email, stating textually: "Hyundai Motor America only maintains records for US vehicles. We suggest working with your local dealer and Hyundai Worldwide." Because [XXX] is a U.S. territory, denying a safety recall remedy by treating this as a foreign vehicle violates federal safety mandates. Local dealers cannot perform repairs because corporate refuses to push the data entry through. Uploaded Attachments: - Hyundai PR safety recall log showing active campaigns for this VIN. - Email from Hyundai Motor America (Case XXX) refusing service. I request NHTSA compel Hyundai Motor America to update this VIN's regional status so my local dealer can execute the safety repairs free of charge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11751038

Incident

Jun 13, 2026

The contact owns a 2016 Hyundai Veloster. The contact stated that gas fumes were entering inside the vehicle and exhaust fumes were present while driving the vehicle and while the vehicle was parked. The vehicle was taken to an independent mechanic on several occasions and to several dealers; however, the cause of the failure was not yet determined. The master cylinder was replaced, and the high-pressure fuel pump was replaced due to a reported internal fuel leak, but the failure persisted. The contact stated that while refueling the vehicle at a gas station, fuel leaked from the vehicle with a strong fuel odor. The manufacturer was notified of the failure. The approximate failure mileage was 19,000.

NHTSA ID

11746173

Incident

Sep 27, 2022

Mileage

19,000 mi

Complaint regarding 2016 Hyundai Veloster engine oil consumption and warranty denial. In late 2023, at approximately 70,000–80,000 miles, my vehicle began experiencing excessive oil consumption. I reported this issue to Hyundai and authorized dealerships while the vehicle was still under warranty. Since then, I have completed multiple oil consumption tests, inspections, combustion cleanings, and repeated service visits, none of which resulted in a permanent repair or resolution. The oil consumption has continued and worsened over time. I am required to frequently add oil between services, raising serious concerns about engine reliability, safety, and potential engine failure. Despite ongoing documentation and repeated attempts to resolve the issue, Hyundai has not identified or corrected the root cause and has instead relied on temporary measures that have not fixed the problem. Throughout this process, my concerns have often been dismissed or minimized. Customer service has been inconsistent and at times unhelpful, despite a clear and documented history of complaints and repair attempts. Communication has been lacking and I have repeatedly had to advocate for proper attention to my case. These issues were first reported while the vehicle was under warranty, and Hyundai has had multiple opportunities to properly diagnose and repair the defect. Based on the documented history of ongoing oil consumption and repeated unsuccessful repair attempts, I believe Hyundai should honor its warranty obligations. I am requesting a full review of my case, acknowledgement of all warranty-period complaints, and approval of an engine replacement or other permanent repair at no cost to me. I am seeking accountability, fair treatment, and a lasting resolution to an ongoing engine defect.

NHTSA ID

11743640

Incident

Jul 31, 2023

Campaign Description: In certain areas, a vehicle’s underbody may exhibit corrosion due to road-salt usage. As a preventative measure, a cavity wax coating is applied to the internal surfaces of underbody components and an undercoating spray is applied to exterior surfaces of specified underbody components. This bulletin describes the procedure to perform this preventative service on certain 2012 – 2017MY Velosters (FS).

Certain Veloster (FS) vehicles may exhibit underbody corrosion due to road salt usage. As a preventative measure, this bulletin provides the procedure to apply a cavity wax coating to internal surfaces of underbody components, and an undercoating spray to exterior surfaces of specified underbody components.

Some Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger various DTCs and display warning messages on the instrument cluster, resulting in the PDW sensor(s) failing to detect nearby objects or triggering multiple false alarms. This condition may be a result of external damage to the PDW sensor membrane or sensor cover from rock chips or road debris, a collision, or previous vehicle repairs or modifications.

Some vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the combustion chamber cleaning procedure for vehicles diagnosed with this condition. All internal combustion engines consume some engine oil during normal operation, depending on driving conditions and mileage, and this procedure should only be performed when deemed necessary based on inspection and diagnosis of the vehicle as outlined in TSB 26-EM-015H, Engine Oil Consumption – Inspection & Repair Guidelines, or the latest revision.

Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition. All internal combustion engines consume engine oil as part of normal engine operation. Oil consumption rates may vary based on mileage, operating conditions, driving habits, and maintenance history. Hyundai recommends following the prescribed maintenance schedule and periodically checking the engine oil level using the dipstick to maintain proper engine oil level.

Certain 2012 – 2017 model year Accent, 2012 – 2017 model year Azera, 2013 – 2018 model year Santa Fe Sport, 2013 – 2019 model year Santa Fe, and 2012 – 2017 model year Veloster vehicles may exhibit an intermittent airbag warning light and diagnostic trouble codes (DTCs) may be set. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Occupant Classification System (OCS)/Occupant Detection System (ODS) under these conditions has been extended to 18 years/unlimited mileage from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.