2020 Hyundai Venue Driver assistance Problems

In a passenger-side front collision at 25mph, no front collision warning was given, and the automatic braking system did not engage. Fire broke out inside the vehicle next to the floorboard beside the front passenger seat (bottom of B-post) almost immediately upon impact. Upon inspection of the vehicle on 1/16, I believe the wiring that powers the passenger side airbags shorted (see photos), resulting in a fire which quickly engulfed the interior of the vehicle. Investigation, police report, and insurance still pending.

NHTSA ID

11711460

Incident

Jan 13, 2026

Driving on freeway on way home and all the dash lights lite up. Abs, collision waring, traction and the triangle with and exlimation mark. Car slowed down and dash flickered. Engine started making a light thud noise. 2nd time happening. First time was every similar but was on an empty road alone at 6am. When happened. First time took to dealership. Didn't happen again. Plan on taking again tomorrow. Super scary. Had car for 4 years this June. 36000miles.

NHTSA ID

11615300

Incident

Sep 18, 2024

Wheel was slightly going back and forth and it felt like I was driving in a rut. The all of a sudden the wheel jumped over real fast and I hit my head hard on the driver window. I immediately jerk the wheel and pulled us back to our lane. The person with me asked if I went to sleep or something and I said, see the car is jumping in front of the truck, like before when just me driving. I had complained about the car and I could have a serious accident or worse, I could die after hitting the window hard enough that is took me a second to get us back in line because of my head hurting. The car usually feels like in a rut before It jumps me over and I have to come back to my lane. I was jumped into the big truck going the opposite way but was far enough away that I could get us back in our lane. It has happened to me a few days before when someone behind me was coming up just to the left and the wheel jumped over and I almost hit that car and had to fight the car back into my lane. People thought I was drinking to do the swerving like I had. The safety of others and myself is very dangerous. I don't like traveling anywhere with the car, When I drive it does this every now and again. I only drive now for 2 or 3 miles do the danger. It has happened several times even when driving with no one around. I got the vehicle according to the contract is 7-31-2023. I called Carvana to tell them to take the car back and it is a safety issue but Carvana said I am over the 7 day period and I had to take it to Silver Rock to do have maintenance. and they will try to find the issue. To make sure there is a major issue. No police, insurance or other represented except my friend has experienced it. The vehicle feels like you are stuck in a rut when it started acting it, sometimes it just stay in the lane and not send me over to the left but it has done it a few times. No other warnings were made.

NHTSA ID

11544600

Incident

Aug 29, 2023

Was driving at speed down the highway (70+MPH) for an extended period of time traveling around 1.5 hours and then acceleration started having issues. I wouldn’t change the pressure on the gas but the RPM gage would go up and down wildly although I hadn’t done anything and cause a jerky forward motion. This cued me that something was wrong. Then there was an accident up ahead which caused traffic to come to a stop. When I braked for the complete stop it was a hard brake although I pressed lightly on the brake. Then when I got up to speed again (70MPH) I tried to accelerate above 70 to keep up with traffic and I couldn’t get the car to go faster. I floored the gas pedal but there was nothing happening. Luckily I was able to make it to the far right lane and coast up an exit ramp to put on my hazards. Once I stopped in the shoulder on an exit ramp I was in park and tested the gas. There was nothing happening. I turned off the car and then restarted and hit the gas and the car accelerated but when I pushed the gas again it wouldn’t accelerate. Once the car was turned on you could only hit the gas once to make the car accelerate otherwise the gas pedal did nothing. This was extremely dangerous traveling on the highway and could get someone killed. I was lucky there was an accident and traffic slowed down. My car has less than 20K miles on it so I’m extremely surprised that such a serious issue occurred. I have now found out other Venue users have reported similar issues in online forums. PLEASE TAKE THIS REPORT SERIOUSLY!

NHTSA ID

11510410

Incident

Mar 5, 2023

I was driving my car on the way back from a trip, about an hour away. While driving about 70 MPH on the highway, my car started to feel like it was lurching forward, and the RPMs started shooting up and down uncontrollably. I tried to write it off as faulty cruise control or the shoes I was wearing, so I switched both of these things. Finally, the RPM shot up to 7000 without warning or cause. I drove 45 mph the rest of the way home as to ensure my safety. No dash lights or warnings had been given to signal that something was wrong with the car. Upon getting pretty close to home, I stopped at a red light. My car sounded as if it had shut down. The light turned green, and despite pressing the gas, the car did not move. Only at this point did the battery light and oil light come on. After restarting the car, no lights remained, and I was able to continue home. I took it to a private mechanic, who stated that he could not recreate the problem but that he believed it was a transmission issue. He advised I take it to Hyundai, which I did. They also told me they drove the car and could not recreate the issue. I was assured my car was fine. Despite this, every day I drove to work or school, I could feel my car doing the same thing. It seems as if every time I tried to maintain speed, the RPM would shoot up and down uncontrollably and gain speed on its own. Finally, as I was returning from a friend's apartment, every time I hit the brakes, I could feel my car sputtering, as if it was about to give out. When I would try to accelerate, I would have to use a lot of pressure on the acceleration to get the car to even go, and it could not gain speed. Once stopped, it was incredibly hard to get the car to move at all. Luckily, I was only a few minutes from home, as if I was much further, I do not believe I would have made it.

NHTSA ID

11506835

Incident

Feb 4, 2023

Initially experienced a strange minor revving of RPMs up and down when I had sustained pressure on the gas pedal at highway speeds. The gas pedal slowly became less responsive and, after a short time, I lost all ability to accelerate the vehicle and needed to pull over on the shoulder of the highway. The sudden loss of acceleration was a clear threat to safety. Luckily, I had the car positioned in the right lane of the highway, so getting over to the righthand should was easier than it could have been. No warning lights showed up on the dash. The vehicle underwent a "perfect" multipoint inspection at my local Hyundai dealership the day before the incident with no identified issues. The vehicle is now back at the same dealership for diagnosis. It is likely a critical failure of transmission or software. The car only had about 26,300 miles at the time of the incident. The contact stated that after several times, the dealer was able to identify the issue but not the cause of it. The dealer submitted a warranty request to Hyundai to get a new transmission.

NHTSA ID

11503635

Incident

Jan 24, 2023

The lane departure system is great though it moves the wheel quite a bit. My issue is, when the vehicle is passing an intersection with active lane departure on, it pulls the vehicle toward medians and forces the driver to pull it back into the center of the lane. Active forward collision assistance has not worked when vehicles have flown by directly in front of the car. I have manually stopped the vehicle every time. The lights on the 2020 model are low, and the “top lights” are actually only turn signal or hazard lights. This has caused other drivers to assume my lights are “off” and flash their high beams at me on numerous occasions, especially when driving at night. Which impairs my vision as a driver on a consistent basis. This vehicle should have top lights… I drive quite a bit so these are consistent issues I have observed over the past year of owning this vehicle from new. Thank you!

NHTSA ID

11450889

Incident

Feb 29, 2020

I BELIEVE THAT THE LANE ASSIST FEATURE MALFUNCTIONED AND CAUSE THE VEHICLE TO COLLIDED HEAD ON WITH ON COMING TRAFFIC.. THE CAR TOOK OVER CONTROL OF THE STEERING AND INSTEAD OF NUDGING THE CAR TO THE RIGHT DURING A CURVE ON THE ROAD IT OVERPOWERED THE DRIVER AND PULLED THE CAR LEFT INTO TRAFFIC AT 40 MPH.*DT*JB

NHTSA ID

11353299

Incident

Aug 28, 2020

Mileage

3,400 mi