Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2008 Hyundai Veracruz submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 46 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 46, in the owner's own words
VEHICLE ALTERNATOR WENT, SOMETHING IN DRIVESHAFT BROKE, CAUSING VEHICLE TO GO RIGHT ON ITS OWN INTO TELEPHONE POLE, SIR BAGS DIDN'T DEPLOY. RECALLS ARE OUT ON THESE ISSUES BUT NO ONE HAS COVERED VEHICLE LOSS AND LOAN.
THE ESC LIGHT GOES ON AND OFF WHEN I AM DRIVING. IN ADDITION, THE SAFETY SEAT BELT LIGHT IS ON. I FEEL THESE ARE TIED TO TEH RECALL ON THIS MADE AND MODEL, HOWEVER, WHEN THE DEALER RUNS MY VIN, IT IS NOT ON THE LIST. I FEEL THIS IS IN ERROR ESPECIALLY WHEN I READ THE SAFETY RECALL INFO ON RECALL #13V113000, 09V122000, AND 11V472000. I AM NOT SURE WHY MY VEHICLE IS NOT ON THE LIST WHEN THE VIN IS RUN AGAINST THE DATABASE SINCE THE DESCRIPTION AND SYMPTOMS ARE DESCRIBED IN THESE KNOWN RECALLS. HOW DO I GET MY VIN PROPERLY INCLUDED IN THESE RECALLS. THE DEALER REFUSES TO WORK ON IT AS PART OF THE RECALL UNLESS IT IS IN THE DATABASE. THESE ARE SAFETY ISSUES.
SEPTEMBER 15, 2018 WE HAD BROKE DOWN ON THE INTERSTATE. LOST ALL CONTROL OF CAR, NO STEERING, NO ACCELERATION, NO PARKING GEAR. MECHANICAL SAID THERE WAS AN OIL LEAK ABOVE THE ALTERNATOR. FRIED THE ALTERNATOR. YESTERDAY, WIFE WAS DRIVING, BROKE DOWN ON HIGHWAY. I LOOKED AT THE ENGINE BLOCK AND THERE IS OIL LEAKING FROM THE VALVE PAN GASKET DOWN INTO THE ALTERNATOR AGAIN. HYUNDAI SAYS MY MODEL OF 2008 VERACRUZ WASNT AFFECTED BY THE STANDING RECALL THAT IS ACTIVE RIGHT NOW. BUT I THINK MY CAR HAS BEEN AFFECTED BY THIS PROBLEM WITH FAULTY VALVE PAN GASKETS. VEHICLE LOST POWER WHILE IN MOTION, ALL DUMMY LIGHTS CAME ON. ENGINE SHUT OFF AND WOULD NOT ALLOW IS TO GET IT IN PARK. MECHANICS CHECKED THE BATTERY. BATTERY TESTED PERFECT. SAID IT HAD LOW VOLTAGE AND WASNT BEING CHARGED BY THE SYSTEM
THE CRUISE CONTROL WAS ENGAGED. I WAS DRIVING ON AN INTERSTATE AND ANOTHER CAR CAME INTO MY LANE. I PRESSED THE BRAKES NATURALLY BUT MY VEHICLE SPED UP INSTEAD OF SLOWING DOWN. I IMMEDIATELY DISENGAGED THE CRUISE CONTROL AND WAS ABLE TO SLOW DOWN. I CONTACTED THE PREVIOUS OWNER AND HE TOLD ME THAT HE HAD THE SAME ISSUE. IF THE CRUISE CONTROL IS ENGAGED, PRESSING THE BRAKES WILL CAUSE THE VEHICLE TO SPEED UP! I DON'T KNOW HOW MANY PEOPLE HAVE THIS ISSUE BUT IT COULD LEAD TO FATALITIES!
MY VEHICLE IS EXPERIENCING ALL OF THE ISSUES LISTED IN THE FOLLOWING CAMPAIGNS, YET, THE MANUFACTURER IS REFUSING TO COVER THE REPLACEMENT OF THE PART. 13V113000 09V122000 THE VEHICLE GETS STUCK IN DRIVE, OR PARK, AND CAN'T BE ADJUSTED WHEN THE BRAKE IS DEPRESSED. THE ESC STICKS ON RANDOMLY. I'VE REPLACE MANY, MANY BRAKE LIGHTS IN THIS VEHICLE.
BRAKE LIGHT, ABS AND ESC OFF LIGHT ON REPEATEDLY. BRAKE LIGHTS STOPPED WORKING. VEHICLE WOULD NOT SHIFY OUT OF GEAR. AUTO START STOPPED WORKING. HAD STOP LAMP SWITCH REPLACED, NOW SPEEDOMETER NOT REGISTERING AND ESC LIGHT FLASHING ON. THE BRAKE LIGHT, ABS AND ESC OFF LIGHT STILL REMAIN ON.
THE ESC LIGHT CAME ON AND THE TRANSMISSION SHIFTER IS STUCK IN PARK OR CAN BE STICKY
WIFE PARKED CAR ON DRIVEWAY SLOPING DOWNHILL TOWARD GARAGE. THE VEHICLE WAS PLACED IN PARK AND THE KEY WAS REMOVED. WHILE SHE WAS OUT OF VEHICLE UNLOADING YOUNG CHILD FROM CAR SEAT, 6-YEAR-OLD BOY CLIMBED UP INTO FROM OF VEHICLE. THE BOY WAS UNABLE TO REACH THE BRAKE PEDAL AND THE KEY WAS OUT OF VEHICLE (IN PURSE WITH WIFE). HE WAS ABLE TO EASILY PULL ON THE AUTOMATIC SHIFT LEVER AND TRANSITION THE VEHICLE INTO NEUTRAL (AGAIN WITHOUT THE ABILITY TO REACH THE BRAKE PEDAL & NO KEY IN VEHICLE). THE CAR ROLLED DOWNHILL AND PINED WIFE BETWEEN SIDE OF GARAGE AND VEHICLE. LUCKILY, THE SHEET METAL SIDE PANEL OF CAR DEFLECTED ENOUGH TO SAVE HER AND ONCE THE CAR RAN INTO SOMETHING IN THE GARAGE AND STOPPED SHE WAS ABLE TO ESCAPE. WE ARE AWAITING MEDICAL ATTENTION BUT SHE HAS SEVERE BRUISING AND POSSIBLE CRACKED RIBS. VEHICLE WAS FOUND IN NEUTRAL WITH NO KEY IN IGNITION. AFTER STARTING VEHICLE (WITH KEY) REVERSING IT, PLACING IT BACK IN PARK, AND REMOVING KEY, THE ISSUE WITH THE SHIFT-LEVER FAILING TO LOCK COULD NOT BE IMMEDIATELY RE-CREATED. VEHICLE IS AVAILABLE FOR FURTHER INSPECTION.
TRAVELING AT 55 MPH A WHIRLING NOISE STARTED UNDER THE HOOD ON THE DRIVERS'S SIDE. ABS,ESC,, CHECK ENGINE ,AND PARKING BRAKE LIGHTS CAME ON AT THE SAME TIME, THE SPEEDOMETER WENT TO O, AND THE CAR SHUT OFF. NEARLY REAR ENDED TWICE, INJURED , AND NEARLY STRUCK DOWN GETTING OUT OF THE CAR AND OFF THE HIGHWAY. COULD NOT GET THE CAR STARTED. HAD CAR TOWED. COLONIAL HYUNDAI OF DOWNINGTOWN, PA. DIAGNOSED THE CAR WITH A BAD ABS HYDRAULIC CONTROL ASSEMBLY. PART NUMBER 58910-3J 850. THE CAR COULD NOT BE MOVED UNTIL THE PART WAS INSTALLED. IT COST ME $2500. I REQUESTED AN INSURANCE CLAIM FORM, BUT WAS TOLD HYUNDAI MOTORS OR COLONIAL HYUNDAI WOULD NOT PAY FOR IT. CALLED HYUNDAI IN FOUNTAIN VALLEY CA. FILED A CLAIM: NUMBER 9841469. OBTAINED DIAGNOSTIC REPORTS AND REPAIR INVOICES FROM COLONIAL HYUNDAI. CAR HAS ONLY 30,000 MILES PURCHASED BRAND NEW.
DRIVING SLOWLY ON CITY STREETS, I BEGAN BRAKING AT A STOP SIGN, WHEN 3 DASH INDICATOR SENSOR LIGHTS CAME ON. THE ABS, ESC AND THE 4 WHEEL DRIVE SENSOR LIGHTS. AFTER STOPPING I CONTINUED AND THE CAR STARTED TO JERK AND WAS DIFFICULT TO CONTROL. IT WAS TRYING TO BRAKE WHILE I WAS TRYING TO ACCELERATE. I IMMEDIATELY RETURNED TO OUR DRIVEWAY AND HAD TO CANCEL OUR OUTING. CALLED THE REPAIR SHOP AND THEY DIAGNOSED IT AS A LEFT REAR WHEEL SPEED SENSOR PROBLEM. THE COST FOR THE REPAIR WILL BE $550.00.
60,000 MILES, ELECTRONIC CONTROL MODULE FAILED FOR ABS, 3 LIGHTS ON, DEALERSHIP AND HYUNDAI CORPORATE WON'T WARANTEE OR FIX. MODULE IS A KNOWN PROBLEM AND IS DEFECTIVE AND FAILING IN A LARGE AMOUNT OF HYUNDAI AND KIA VEHICLES, HYUNDAI REFUSES TO FIX. ALL OVER INTERNET ABOUT THIS COMPLAINT
AT APPROXIMATELY 62000 MILES, ALL BRAKE LIGHTS CAME ON THEN OFF THEN ON THEN OFF. FINALLY AT 65000 MILES THE BRAKE LIGHTS AND ABS AND ECS LIGHTS ALL CAME ON AND REMAINED ON. TOOK TO DEALER PAID $136.00 DIAGNOSTIC FEE. HYDRAULIC MODULE DEFECTIVE. DEALER WILL NOT WARRANTEE YET KNOWS OF PROBLEMS WITH SIMILAR VERACRUZ VEHICLES PART ALONE $1,500.00 NOBODY IS HELPING CONSUMER WITH THIS ISSUE. COMPLAINED AGAIN TO HYUNDAI USA AND NOTHING!!! I'M BEING TOLD HYDRAULIC MODULES ARE KNOWN DEFECTIVE PART! CAR BRAKING SYSTEM NOT WORKING CORRECTLY AS A RESULT!
ESC LIGHT AND ABS LIGHT HAVE COME ON INTERMITTENTLY SINCE WE BOUGHT THE VEHICLE IN 2010. THEY USUALLY WENT BACK OFF AFTER STOPPING THE CAR AND SHUTTING OFF THE ENGINE. THE OTHER NIGHT WHILE DRIVING DOWN A HIGHWAY AT 70MPH, THOSE 2 LIGHTS AND THE AWD LIGHT CAME ON AND ARE NOT TURNING OFF. LOOKING ON INTERNET, I SEE THESE 3 LIGHTS COMING ON IS FAIRLY COMMON AND CAN BE A SAFETY HAZARD. WONERING IF/WHEN THIS MIGHT BE ADDRESSED ASA RECALL.
ESC LIGHT COMES ON AND OFF. THIS IS REPETITIVE PROBLEM. IT LOOKS LIKE HYUNDAI HAS NO IDEA HOW TO FIX.. IF YOU GOOGLE VERACRUZ ESC LIGHT, YOU WILL SEE TONS OF POSTS COMPLAINING ABOUT THIS.. AIR-BAG SIGN IS ON INTERMITTENTLY AFTER THE RECALL. HYUNDAI REFUSES TO REPAIR BECAUSE WHEN THEY TAKE THE CAR INTO THE GARAGE, THE LIGHT IS OFF(UNABLE TO READ THE CODE).
VEHICLE STOPPED WHILE DRIVING WITHOUT WARNING. UNABLE TO START. DANGEROUS SITUATION, UNABLE TO CONTROL VEHICLE. I WAS ABOUT TO ENTER THE INTERSTATE AND LOSS POWER. HAD TO HAVE THE VEHICLE TOWED. HAD THIS SAME ISSUE WITH THE ALTERNATOR RECALL. HAD TO HAVE THE VEHICLE TOWED TO A DEALER. DEALER SAID IT WAS ENGINE FAILURE. NO WARNING LIGHTS CAME ON DASH, NO ISSUES. WITH THE PREVIOUS ALTERNATOR RECALL, OIL WAS DRIPPING ONTO THE ALTERNATOR AND THE VEHICLE SHUT DOWN WHILE DRIVING. I DID NOT FEEL SAFE DRIVING THE VEHICLE AS I DID NOT KNOW WHEN THIS WOULD HAPPEN. THIS VEHICLE IS NOT SAFE TO DRIVE.
TAKATA RECALL I PURCHASED THIS CAR THREE WEEKS AGO, EVEN THOUGH IT'S AN OLDER CAR IT ONLY HAD 57,000 MILES ON IT. WELL A FEW DAYS AFTER PURCHASE I WAS DRIVING AND WHEN I ARRIVED AT MY DESTINATION I COULD NOT MOVE THE GEAR SHIFT LEVER OUT OF DRIVE. I CALLED THE LOCAL HYUNDAI AND THEY WANTED ME TO BRING IN THE CAR, BUT AGAIN I CAN'T BRING IN A CAR THAT I CAN'T BACK OUT OF A PARKING SPACE. SO I ENDED UP CALLING THE HONDA DEALERSHIP IN WHICH I BOUGHT THE CAR FROM, AND HE TOLD ME TO PRESS ON THE SAFETY BRAKE AND THEN TRY TO TURN THE CAR OFF. EVENTUALLY AFTER WAITING 20 MINUTES I WAS ABLE TO MOVE THE GEAR SHIFT LEVER IN TO PARK. THEN IS HAPPENED AGAIN TODAY ON 05-12-2016, WHILE I WAS DRIVING I LOOKED DOWN AND SEEN THE "ESC OFF" LIGHT ON AGAIN SO I CAME TO A STOP AND ATTEMPTED TO PUT MY CAR IN PARK, AND AGAIN, THE LEVER DID NOT MOVE. IN BOTH SITUATIONS I WAS JUST DRIVING ON A REGULAR STREET AND BOTH TIMES I CAME TO A STOP AND SEEN THE "ESC OFF" LIGHTS ON.
PROBLEM WITH ESC AND ABS LIGHTS ON A WELL MAINTAINED 2008 VERACRUZ WITH 64K MILLAGE. THE LIGHT TURN ON AND OFF OFTEN WHEN DRIVING.
THE BREAK, ABS, ESC AND CHK ENGINE LIGHT ALL CAME ON AND LITERALLY EVERYTHING SHUT DOWN. THERE WAS NO STEERING (EXTREMELY DIFFICULT), AND WORST OF ALL NO BREAKS. I COULD BARELY BRING THE CAR TO A STOP WITH BOTH FEET AND HAD TO DIVERT MY TRAVEL INTO A PARKING LOT TO AVOID GOING THROUGH A RED LIGHT. THE PROBLEM STEMS FROM A FAULTY ABS MODULE AND HAS BEEN REPORTED NUMEROUS TIMES ON VARIOUS WEB SITES. THE REPAIR IS VERY COSTLY AND THE CONSEQUENCES ARE SO POTENTIALLY DEADLY I CAN'T UNDERSTAND WHY THIS HAS NOT BEEN A RECALL ITEM.. PLEASE DO THE DRIVING PUBLIC A HUGE FAVOR AND INVESTIGATE THIS PROBLEM. IT'S NOT AS THOUGH HYUNDAI DOESN'T KNOW ABOUT THE PROBLEM.
THE ESC LIGHT IS CONSTANTLY ILLUMINATED WHEN THE CAR POWER IS ON. REAR BRAKE LIGHTS INTERMITTENTLY DON'T COME ON WHILE DRIVING. FREQUENTLY UNABLE TO SHIFT THE CAR OUT OF PARK (WHICH WE HAVE TO PERFORM MANUALLY WITH A SCREWDRIVER AND THE OVERRIDE SWITCH IN THE SHIFTER CONSOLE). DUE TO PREVIOUS RECALLS, WE HAVE DISCONTINUED USING CRUISE CONTROL BECAUSE WE AREN'T SURE WHETHER OR NOT IT WILL DISENGAGE WHEN BRAKING. THESE PROBLEMS BEGAN OVER 6 MONTHS AGO. THEY ARE VERY MUCH A SAFETY ISSUE! DESPITE IDENTICAL PROBLEMS IN NHTSC CAMPAIGNS FOR THIS YEAR/MAKE/MODEL VEHICLE -- A CAMPAIGN HAS NOT APPEARED FOR MY VEHICLE'S VIN.
DRIVING ON THE ROAD AND TRY TO MAKE A LEFT...THE ABS, AND OTHER LIGHTS LIGHT UP AND THE ENGINE STALL.ALL ASSISTED POWER WAS LOSS FOR DIRECTION IN THE MIDDLE OF THE LEFT TURN. COAST TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. MECHANICS FIND BRAKE FLUID IN THE ABS CONTROL UNIT.
I JUST GOT THIS CAR AROUND MAY AND IT STARTED MAKING A TERRIBLE NOISE WHEN IT WAS IN PARK AND NEUTRAL. TOOK IT TO A MECHANIC AND HE SAID IT WAS IN THE SWITCH. ALSO, DURING THIS TIME I HAD NOTICED THE ESC LIGHT CAME ON AND SOMETIMES DURING THAT TIME I CANNOT CHANGE GEARS. WONDERED IF THERE WAS ANY RECALLS WITH THIS PROBLEM OR ANY OTHER COMPLAINTS.
WHILE DRIVING MY 2008 VERACRUZ, THE ABS, ESC, AND 4WD LIGHTS WENT ON, A FEW MINUTES LATER THE SPEEDOMETER REGISTERED ZERO, THEN WORKED INTERMITTENTLY. ACCORDING TO MY MECHANIC THE SOURCE OF THE PROBLEM WAS THE ABS MODULE. THE ORIGINAL ABS MODULE BECAME INOPERABLE IN MARCH 2015, AFTER APPROXIMATELY 41,000 MILES AND WAS REPLACED ONCE THE PART BECAME AVAILABLE FROM HYUNDAI ON 4/9/15. THE PART WAS PURCHASED BRAND NEW FROM HYUNDAI BY MY MECHANIC AND PROFESSIONALLY INSTALLED, DROVE APPROXIMATELY 100 MILES BEFORE THE . ACCORDING TO MY MECHANIC, THE ABS MODULE WHICH COST APPROXIMATELY $2,500 AND CONTROLS THE BRAKES, STABILITY CONTROL, SPEEDOMETER, TRACTION CONTROL, ETC IS ONLY GUARANTEED BY HYUNDAI FOR 30 DAYS. TWO ABS MODULE FAILURES WITHIN A MONTH. *TR
MY ABS, ESC AND AWD DASH LIGHTS ILLUMINATED ON MY 2008 HYUNDAI VERACRUZ. RAN CODES TO FIND OUT THE RF AND LR WHEEL SENSORS WERE GIVING AN ERROR, AS WELL AS THE BRAKE SWITCH. CHECKED FITTINGS AND FOUND NO MISSED CONNECTIONS WITH THE WHEEL SENSORS, AND WHEN I STARTED THE CAR BACK UP, ALL LIGHTS ON THE DASH TURNED OFF. WHEN THE CAR GOT UP TO 30MPH, THE ESC LIGHT STARTED FLASHING, THE AWD LIGHT ILLUMINATED, AND MY VEHICLE ACTED AS IF IT WAS DRIVING IN HEAVY SNOW (STALLING, SLOWING, AND ACCELERATION FAILING). AFTER PUTTING THE CAR IN PARK, TURNING IT OFF, AND STARTING IT BACK UP, ALL LIGHTS WERE AGAIN OFF. SAME ISSUE REPEATED ITSELF, AND THEN THE ABS, ESC AND AWD LIGHTS ILLUMINATED AGAIN, AND THE CAR DROVE FINE. TOOK TO THE DEALER TO GET DIAGNOSED. FEARFUL OF SUDDEN MALFUNCTION DURING EXPRESSWAY DRIVING TO CAUSE A SERIOUS ACCIDENT. *TR
THE ABS LIGHT, ESC LIGHT, TRACTION CONTROL LIGHT ,ALL WHEEL DRIVE LIGHT CAME ON THE DASH, MADE APPT WITH DEALER (03/25/2015) AND WAS TOLD THAT I WOULD NEED LEFT & RIGHT SIDE REAR WHEEL SPEED SENSORS. THE VEHICLE IS A 2008 WHICH WAS PURCHASED MAY 2009 AND HAS ONLY 26417 MILES ON IT AND WAS TOLD THAT IT WAS OUT OF WARRANTY. BIN ON THE INTERNET AND SEEN THAT THIS IS A COMMON PROBLEM WITH THIS CAR. I AM HOPING THAT YOU WILL LOOK INTO THIS AND DO SOMETHING ABOUT THIS. THANK YOU FOR ANY HELP YOU CAN GIVE ME AND THE REST OF THE OWNERS OF THIS VEHICLE. *TR
CAR WAS DRIVING OK SINCE WE HAVE ACQUIRED IT . NO PROBLEMS, NO ISSUES UNTIL WE HAD A SNOW STORM WHEN MY WIFE DRIVING HOME FROM MY CHILDREN'S SCHOOL THE CRUISE CONTROL GOT STUCK AND WOULD NOT RELEASE. SHE PUT THE CAR IN NEUTRAL AND THE ENGINE RPM KEPT GOING UP. SHE TURNED THE CAR OFF THEN RESTARTED IN 5 MINS IT WAS OK WITH ALL LIGHT IN CLUSTER ON. DIAGNOSED THE CAR WITH WHEEL SPEED SENSOR RR. IT DROVE FOR 1 HOUR THEN ALL LIGHT CAME BACK ON. TOOK IT TO DEAL FOR THE OPEN RECALL I FOUND ONLINE ABOUT MY MODEL CAR. DEALER CHANGED ALL RECALL PROBLEMS BUT LIGHT IS ON. NOW THE DEALER SAID NO COMMUNICATION TO THE CAR'S COMPUTER CAN BUS. CHECKED WITH MY LOCAL MECHANIC AND SAID IT IS THE ABS HYDRAULIC PUMP AND MODULE AFFIXED TO IT. IT IS SHORTED OUT INSIDE AND CAUSES INTERFERENCE WITH THE COMPUTER SYSTEM. THE COST OF PARTS IS WELL OVER 2600 PLUS LABOR. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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