RoadVitals

2004 Ic Be

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 8, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Feb 10, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2004 Ic Be, most frequently naming the exterior lighting category. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Exterior lighting1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V052000

EQUIPMENT:ELECTRICAL

Feb 10, 2009
61,316 units potentially affected
The defect: NAVISTAR IS RECALLING 61,316 MY 2001 THROUGH 2009 IC BE, CE, AND FE MODEL COMMERCIAL AND SCHOOL BUSES MANUFACTURED BETWEEN FEBRUARY 2, 2000 AND JUNE 2, 2008, EQUIPPED WITH AN ENTRANCE DOOR STEPWELL HEATER FEATURE CODE 0048PMS OR 0548001 AND/OR A REAR WALL MOUNTED HEATER FEATURE CODE 0048TAR OR 0048PSX. THE AFFECTED HEATER UNITS MAY FAIL IN LOW SPEED OPERATION CAUSING ELEVATED TEMPERATURES.
The risk: ELEVATED TEMPERATURES CAN RESULT IN A FIRE, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
The remedy: AN INTERIM LETTER WAS MAILED ON FEBRUARY 20, 2009, TO COMMUNICATE THE DEFECT AND RECOMMEND ACTION TO MITIGATE THE RISK UNTIL THE FINAL REMEDY AND CUSTOMER NOTIFICATION COULD BE PROVIDED AT A LATER DATE. THE MANUFACTURE FILED AN AMENDED DEFECT REPORT DATED MARCH 27, 2009 ADVISING THAT A FINAL REMEDY HAS BEEN DEVELOPED AND PARTS ARE BEING MANUFACTURED. THE SAFETY RECALL BEGAN ON JUNE 2, 2009. OWNERS MAY CONTACT NAVISTAR TOLL-FREE AT 1-800-448-7825.
NAVISTAR, INCManufacturer number 09501View on NHTSA.gov
08V353000

ENGINE AND ENGINE COOLING

Jul 30, 2008
24,975 units potentially affected
The defect: NAVISTAR IS RECALLING 24,975 MY 2003 THROUGH 2008 IC BE, CE, HC, AND RE SCHOOL AND COMMERCIAL BUSES AND 2002 THROUGH 2008 INTERNATIONAL 3200 AND 3300 MODEL BUSES MANUFACTURED BETWEEN SEPTEMBER 21, 2001 THROUGH DECEMBER 14, 2007, EQUIPPED WITH INTERNATIONAL VT365 ENGINES. THESE VEHICLES MAY EXHIBIT ENGINE HARD START, NO START, OR STALL CONDITIONS DUE TO POSSIBLY DAMAGED TERMINALS IN THE FUSE HOLDER CONNECTOR OF THE INJECTOR DRIVE MODULE (IDM) CLEAN BATTERY POWER CIRCUITS. THE TERMINALS MAY HAVE BEEN DAMAGED DURING ELECTRICAL CONTINUITY TESTING IN THE MANUFACTURING PROCESS.
The risk: THESE CONDITIONS COULD RESULT IN A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY.
The remedy: NAVISTAR WILL NOTIFY OWNERS AND REPLACE THE IDM FUSE HOLDER FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 3, 2008. OWNERS CAN CONTACT NAVISTAR TOLL-FREE AT 1-800-448-7825.
NAVISTAR, INCManufacturer number 08506View on NHTSA.gov
06V189000

PARKING BRAKE

Jun 2, 2006
9,823 units potentially affected
The defect: CERTAIN MY 2004 THROUGH 2007 CE AND BE SCHOOL BUSES AND 1300 AND 3300 MODEL VEHICLE CHASSIS MANUFACTURED BY IC CORPORATION BETWEEN MARCH 17, 2004, AND MAY 15, 2006. THE PARK BRAKE SYSTEM MAY ACTIVATE WHILE THE VEHICLE IS UNDER NORMAL OPERATION. ALTHOUGH THE VEHICLE IS BROUGHT TO A STOP, THE ACTIVATION MAY OCCUR WITHOUT WARNING OR INPUT FROM THE DRIVER AND MAY STRAND THE VEHICLE IN AN ACTIVE LANE. THE SPRING APPLIED, HYDRAULIC RELEASE (SAHR) PARK BRAKE ACTUATOR COULD EXPERIENCE A HYDRAULIC LOCK CONDITION THAT WILL NOT ALLOW THE PARK BRAKE TO APPLY.
The risk: SHOULD THE PARK BRAKE ACTIVATE AND STRAND THE VEHICLE, IT MAY CONTRIBUTE TO A VEHICLE CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH. SHOULD THE PARK BRAKE NOT APPLY, A VEHICLE ROLL AWAY CAN OCCUR AND MAY RESULT IN A CRASH, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
The remedy: DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN JULY 7, 2006. OWNERS MAY CONTACT IC CORPORATION AT 800-322-2884 OR OWNERS MAY CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 06504View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE08034ClosedPreliminary Evaluation

SCHOOL BUS STALLING

Opened May 9, 2008
Closed Aug 28, 2008

THIS PE WAS OPENED AFTER ODI BECAME AWARE OF 7 EVENTS ON SCHOOL BUSES WHERE THE FUSE FOR THE ECMOVERHEATED AND BURNED THE FUSE HOLDER AND/OR FUSE HOLDER TERMINALS.ONCE OVERHEATING OF THE FUSE HOLDER OCCURS, THE FUSE BLADES WOULD NO LONGERBE SECURED IN THE PLASTIC HOLDER, THUS INTERRUPTING THE ELECTRICAL FLOW.THE COMPLAINTS CENTERED AROUNDEITHER A NO-START, HARD START, ERRATIC ENGINE PERFORMANCE OR ENGINE STALLING. ODI WAS ALSO AWARE OF REPORTED BATTERY BOX FIRES. THEPE WAS OPENED TO EXAMINE THE SAFETY SIGNIFICANCE AND GAIN A TECHNICAL UNDERSTANDING OF THIS PROBLEM.AFTER DISCUSSIONS WITH ODI AND FURTHER REVIEW OF FIELD INCIDENTS, IC DECIDED THE PROPER WAY TO HANDLE THIS ISSUE WAS TO CONDUCT A SAFETY RECALL DURING WHICH THEY WILLREPLACE THE FUSE HOLDERS AND THE POWER ELECTRICAL CONNECTOR ON THE AFFECTED VEHICLES.THIS RECALL ACTION RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION. THEREFORE, THIS INVESTIGATION IS CLOSED.

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERSLed to recall 08V353000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Nov 8, 2010
Fire reported

FLEET MAINT DESCRIBED A FIRE (SMALL BUT VISIBLE OPEN FLAME) IN THE UNDER-DASH MOUNTED DAYTIME RUNNING LIGHT (DRL) MODULE .. UPDATED 01/06/11 *BF

NHTSA ID
10365957
Incident
Sep 29, 2010

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK-0500013

SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY

IK0500013 - IROS SUSPENSION AUXILIARY LEAF SPRING RATTLE

IK1300085

SERVICE BRAKES, AIR:DRUM:SHOES/LININGS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS

Wabco FPB/Quadraulic Brake Uneven Wear

IK-2200087

STRUCTURE:BODY:DOOR

INTERNATIONAL: BUS ENTRANCE DOOR ADJUSTMENT PROCEDURES. THE FOLLOWING PROCEDURES OUTLINE THE ENTRANCE DOOR BRACKET, CONTROL BAR, ACTUATOR ROD, ELECTRIC DOOR CONTROLLER, AND AIR DOOR CYLINDER AND VALVE ADJUSTMENTS. NO MODEL YEARS LISTED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ic Be by model year
YearComplaintsRecallsInvestigationsIssue Index
2006041—
2005031—
2004Viewing131—
2003011—
2002021—
2001010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.