2008 INFINITI EX35 Airbags Problems

TAKATA RECALL

NHTSA ID

11256238

Incident

Sep 17, 2019

THE PASSENGER AIRBAG LIGHT STAYS ON CONSTANTLY. WE HAD THE DEALERSHIP DO A DIAGNOSTIC ON IT AND CAME BACK THAT THE OCCUPANT CONTROL SENSOR UNIT IN THE PASSENGER SEAT IS BAD AND THEY WANT 6400.00 TO FIX IT!! IRONICALLY, OTHER 2007-2008 INFINITY EX35 MODELS WERE RECALLED FOR THE SAME ISSUE, EXCEPT MINE DUE TO MY VIN! WHY WERE 200,00+ OTHER CARS FROM SAME YEAR AND MODEL RECALLED BUT NOT MINE? EVEN IF NEW PART WAS USED, IT STILL HAS THE SAME ERROR AND SHOULD BE RECALLED. THIS IS A SAFETY ISSUE AND TOTALLY UNRESPONSIBLE OF THESE AUTO MANUFACTURERS TO NOT TAKE RESPONSIBILITY OF THIS!

NHTSA ID

11255298

Incident

Aug 1, 2019

Mileage

35,000 mi

THE OCCUPANT CLASSIFICATION SENSOR DOES NOT ALWAYS FUNCTION PROPERLY. EVEN WITH AN ADULT PASSENGER IN THE FRONT PASSENGER SEAT, USING THE SEAT BELT, THE PASSENGER AIR BAG STATUS LIGHT OCCASIONALLY IS ILLUMINATED (INDICATING AIR BAG IS OFF). THIS APPEARS TO OCCUR RANDOMLY. I CANNOT FIND A PATTERN ON WHAT CAUSES THIS TO HAPPEN. WE FIRST NOTICED IT MORE THAN 2 YEARS AGO, BUT DIDN'T THINK MUCH OF IT UNTIL NOW, WITH ANOTHER RECALL ON OUR QX60.

NHTSA ID

10892224

Incident

Jan 1, 2015

AIRBAG SENSOR IN PASSENGER SIDE SEAT IS NOT WORKING , OTHER 2008 EX35 RECALLED FOR THIS, BUT NOT MINE!!!??? DEALER WANTS 4600 DOLLARS TO REPAIR IT!!

NHTSA ID

10780074

Incident

Oct 6, 2015

Mileage

90,000 mi

TL* THE CONTACT OWNED A 2008 INFINITI EX35. WHILE DRIVING AT APPROXIMATELY 15 MPH AND TURNING LEFT, ANOTHER VEHICLE FAILED TO STOP AT A RED TRAFFIC LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTAIN SUSTAINED AN INJURY, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 10/19/15 *BF

NHTSA ID

10775398

Incident

Sep 20, 2015

Mileage

115,000 mi

HAD JUST PAID FOR PARKING GARAGE AT BOOTH- GATE OPENED AND AS I BEGAN TO MOVE FORWARD HIT CURB WITH FRONT DRIVERS SIDE WHEEL- AIRBAG DEPLOYED AND HIT ME WITH STUNNING FORCE (LACERATIONS ON FOREHEAD- HAND AND FOREHEAD BLEEDING - BLACK AND BLUE EYES LATER). THE OVERALL LENGTH OF CURB STARTING FROM GATE WAS ONLY 4 FEET( I WENT BACK AND MEASURED LATER) AT THE END OF CURB WAS A 2 FT HIGH CONCRETE BLOCK. THERE WAS ZERO DAMAGE TO MY BUMPER AND OBVIOUSLY HAD NOT ACCELERATED SINCE I HAD LESS THAN 4 FT TO DO SO AND WAS PULLING OUT FROM A STOPPED POSITION. CALLED INFINITI WHERE I GOT MY CAR- SAID THEY HAD NEVER HEARD OF SUCH A THING- NEVER GOT ANY ANSWERS AND THE AIRBAG RECALL DOESN'T APPLY TO MY VIN ACCORDING TO MY RESEARCH. FILED A CLAIM WITH MY INSURANCE AS AIRBAG REPLACEMENT VERY EXPENSIVE AND IT FRIED MY ELECTRICAL. *TR

NHTSA ID

10705953

Incident

Jul 28, 2014

Mileage

88,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED, INDICATING THAT THE AIR BAGS MALFUNCTIONED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:08V521000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

NHTSA ID

10663391

Incident

Sep 12, 2014

Mileage

112,000 mi

TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED WHILE DRIVING 65 MPH THE PASSENGER AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE TECHNICIAN DIAGNOSED THAT AIR BAG SENSOR WAS BROKEN AND NEEDED TO BE REPLACED. THE AIR BAG SENSOR WAS RESET AND FUNCTIONED NORMALLY FOR SIX WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 69,000. UPDATED 06/10/14 MA

NHTSA ID

10576215

Incident

Feb 12, 2014

Mileage

67,000 mi

PASSENGER SIDE AIRBAG LIGHT STARTED FLASHING, TOOK TO COLUMBUS INFINITI WHO TOLD ME FAULTY ELECTRICAL SYSTEM AND TO FIX OVER $3000. I SAID NO WENT HOME AND LOOKED UP ON INTERNET 2 RECALLS FEB 2008 AND OCT 2008 FOR THE SAME PROBLEM, 08V521000 AND 08V066000. I CALLED BACK DEALER AND THEY TOLD ME EVEN THOUGH IT IS THE SAME PROBLEM MY CALL WAS NOT INVOLVED IN THESE RECALLS. I CONTACTED INFINITI CORP AND FILED A COMPLAINT. RESULT WAS MY CAR NOT INCLUDED IN THE RECALL BUT THEY WOULD BE HALF THE REPAIR OR $1500 AND GIVE ME A DISCOUNT IF I BOUGHT A NEW INFINITI. I DON'T WANT A NEW INFINITI EVEN THOUGH I HAVE OWNED 5 AFTER THIS POOR SERVICE. I FEEL THIS IS A SERIOUS SAFETY ISSUE BUT I DON'T FEEL I SHOULD HAVE TO PAY FOR A REPAIR FOR A PROBLEM THAT HAS BEEN INVOLVED IN 2 RECALLS BUT SAYING EVEN THOUGH I HAVE THE SAME PROBLEM MY CAR ISN'T INVOLVED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10509165

Incident

Apr 4, 2013

Mileage

133,000 mi

THE DASH BOARD AIRBAG WARNING LIGHT STARTED FLASHING. IT STAYED FLASHING FOR A FEW WEEKS, SO I TOOK IT TO AN INFINITI DEALERSHIP. THE DEALERSHIP TOLD ME THERE WAS SOME TYPE OF COMMUNICATION PROBLEM BETWEEN THE ACU AND OCS UNITS, LOCATED UNDER THE PASSENGER SEAT. THEY SAID THEY COULDN'T TELL ANY MORE THAN THAT, AND WOULD TRY REPLACING THE ACU FIRST (THIS COST ME OVER $1000). THEY THEN SAID IF THE FLASHING LIGHT CAME BACK, THE NEXT STEP WOULD COST ME OVER $3200 (REPLACING THE OCS, I GUESS). I THEN LOOKED ONLINE FOR OTHERS WITH THIS PROBLEM, AS THIS PART IS INSIDE THE CAR, AND WASN'T DAMAGED IN ANY WAY (I HAVE THE OLD PART, LOOKS IN PERFECT CONDITION), SO I WAS SUSPICIOUS THAT THIS WAS A MANUFACTURER'S DEFECT. TO MY SURPRISE, WHEN I SEARCHED FOR 2008 INFINITI EX35, I FOUND NOT ONE, BUT *THREE* RECALLS FOR PASSENGER SEAT ACU/OCS PROBLEMS! WHEN I ASKED THE DEALERSHIP WHY MY REPAIRS WEREN'T COVERED UNDER ONE OF THOSE RECALLS, THEY INSISTED THERE WERE *NO* RECALLS FOR MY VIN. THUS STARTED MY EDUCATION ABOUT "VIN SPECIFIC RECALLS". SO NATURALLY, I ASKED WHY MY VIN WASN'T INCLUDED IN ANY OF THESE RECALLS - THEY ANSWERED "WE DON'T KNOW." SO, I ASKED, "WHO KNOWS?" THEY THEN DIRECTED ME TO YOU (THE NHTSA), WHICH PUZZLED ME, AS I EXPECTED IT WAS NISSAN ITSELF WHICH DECIDES WHAT VIN'S ARE COVERED AND WHICH ARE NOT - THE NISSAN REPRESENTATIVES I SPOKE TO INSISTED THIS WASN'T THE CASE. SO, MY COMPLAINT IS: MY VIN SHOULD BE COVERED BY (ONE OF) THESE RECALLS. I FIND IT EXTREMELY UNLIKELY THAT MY ACU FAILED BECAUSE OF "WEAR AND TEAR". I BELIEVE THERE IS A COMMON PROBLEM(S) UNDERLYING THESE RECALLS, WHICH ALSO AFFECTED MY CAR. A MANUFACTURER'S PROBLEM. *TR

NHTSA ID

10487482

Incident

Nov 14, 2012

Mileage

82,000 mi

THE 2008 INFINITI EX35 WAS STRUCK BY A CAR (HONDA ACCORD) GOING THROUGH A RED LIGHT. INITIAL CONTACT ON THE DRIVER SIDE OF THE CAR - ALL SIDE AIRBAGS DEPLOYED. THE INFINITI THEN HIT A BRICK COLUMN SUPPORTING A BUILDING WITH FULL FRONTAL IMPACT BETWEEN THE HEADLIGHTS. THE FRONT AIR BAGS DID NOT DEPLOY. THE CAR WAS A COMPLETE LOSS - $26,000. THE DRIVER SUFFERED A FRACTURED VERTEBRAE AND CONCUSSION AND MULTIPLE BRUISES. THIS COMPLAINT IS FOR THE FRONT AIRBAGS THAT DID NOT DEPLOY. *TR

NHTSA ID

10473851

Incident

Jul 31, 2012

Mileage

52,000 mi