RoadVitals

INFINITI Recalls, Complaints & Safety Data

NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 1987–2027

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received. This total counts a complaint once for each INFINITI model year it names.
7,106
Safety recallsDistinct NHTSA recall campaigns covering at least one INFINITI model year. One campaign can cover several models and many model years; it is counted once here.
114
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
17
Models coveredModels with at least one model year that has enough NHTSA data to publish.
45
41 model years

Overview

Our database holds 7,106 NHTSA owner-reported complaints filed against INFINITI vehicles. Our database also holds 114 safety recall campaigns and 17 NHTSA investigations covering at least one INFINITI model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

INFINITI models

Ordered by total owner-reported complaint volume, which is not a ranking of quality

INFINITI models with published safety data
ModelModel yearsComplaintsRecalls
G352002–20091,35010
QX602014–202757318
QX562004–201353711
G372007–20155362
Q502014–202448311
M352006–20104617
FX352002–201344513
JX3520132807
M452003–201028010
QX41997–20062779
QX502014–20252667
I301996–20042497
Q451987–200622811
I352001–20042007
QX802014–202712610
G201991–2002923
J301992–2006841
Q602014–2022825
EX352008–2012794
M372011–2013770
FX452001–20096513
QX302017–2019586
QX60 Hybrid2014–2017344
G252005–2012300
Q50 Hybrid2014–2018246
M301987–1992222
QX702014–2017211
Infiniti1991–2003200
M562011–2013183
Q702014–2019183
Jx2013161
M2003–2012152
Fx2003–2011121
QX552022–2025112
Q40201580
Q70L2015–201982
FX37201350
M35 Hybrid2012–201444
FX502009–201330
QX2011–201231
EX37201320
Q70 Hybrid2014–201825
G35 Coupe200710
Redundant QX55202210
Redundant QX50202301

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.

Recently issued recalls

The 8 newest campaigns covering a INFINITI vehicle in our database

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V455000QX56, QX80

EQUIPMENT:OTHER:LABELSNissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

BACK OVER PREVENTION:SOFTWARENissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

25V437000QX50, QX55

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALNissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPERNissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

BACK OVER PREVENTION; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARENissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

BACK OVER PREVENTION:SOFTWARENissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

24V4700006 INFINITI models

POWER TRAIN:DRIVELINE:DRIVESHAFTNissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

SEAT BELTS:PRETENSIONERNissan North America, Inc. (Nissan) is recalling certain 2024 Pathfinder and Infiniti QX60 vehicles. The lap belt pretensioner in the left-side front seat belt assembly may be improperly secured, due to a missing rivet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208 "Occupant Crash Protection," 209 "Seat Belt Assemblies," and 210 "Seat Belt Assembly Anchorages."

Browse by model year

Every year with at least one publishable INFINITI model year

Data sources

Data on this page last refreshed .