RoadVitals

2010 INFINITI Fx

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Nov 16, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 4 NHTSA owner-reported complaints for the 2010 INFINITI Fx, most frequently naming the powertrain (other), brakes and fuel system categories. 10 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)240.0%
  • Brakes120.0%
  • Fuel system120.0%
  • Visibility120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Nov 16, 2011

COMPLAINTS ARE AS FOLLOWS: 7 SPEED TRANSMISSION HAS PROBLEMS SHIFTING IN LOW GEARS. SEEMS THAT BETWEEN 3RD & 4TH GEAR CAR HAS A PROBLEM ACCELERATING. I CAN'T MERGE INTO TRAFFIC OR PASS ANOTHER CAR WITHOUT WORRYING THAT THE CAR WILL NOT PICK UP ENOUGH SPEED. I HAVE HAD MANY OCCASIONS WHEN THE CAR BEHIND ME HONKS AND PULLS UP CLOSE TO MY CAR BECAUSE I AM GOING TOO SLOW. EVEN IF I PUSH THE PEDDLE TO THE FLOOR, IT LAGS IN SPEED. IT SEEMS TO BE A PROBLEM WHEN GOING UP AN INCLINE AS WELL. THE CAR ALSO LUNGES FORWARD WHEN I AM COMING TO A STOP. I DO NOT FEEL THAT THIS IS A SAFE AUTOMOBILE TO DRIVE. IT DOES NOT HAPPEN EVERY TIME SO I CAN NOT PREPARE FOR MY RESPONSE. I HAVE HAD THE CAR BACK TO THE DEALER, HOLMAN INFINITY, IN MAPLE SHADE, MANY TIMES. THEY SAID IT IS JUST THE CHARACTERISTIC OF THE CAR AND THAT IS THE WAY THE CAR IN BUILT TO DRIVE. THEY BASICALLY DENY THAT THERE IS A PROBLEM. I HAVE DONE SOME RESEARCH ON LINE TO FIND OUT THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THE SAME PROBLEM THAT I AM HAVING. IT SEEMS TO HAVE STARTED IN 09. NISSAN HAS EVIDENTLY BEEN ABLE TO DO A "REFLASH" FOR THE 09'S BUT NOTHING FOR THE NEWER MODELS. I AM CURRENTLY IN CONTACT WITH INFINITY AND AM TOLD MY CASE IS IN ARBITRATION. I FEEL THAT THIS IS JUST ANOTHER STALL TACTIC. IT HAS BEEN OVER A YEAR THAT I HAVE BEEN WAITING FOR THEM TO COME UP WITH A COMPUTER "UPDATE" TO FIX THIS PROBLEM. THERE NEEDS TO BE AN INVESTIGATION AND A RECALL OF THIS ENGINE. I HAVE BEEN TOLD THAT IT IS THE SAME ENGINE THAT NISSAN USES IN THE MAXIMA AND ULTIMA AND THEY HAVE SIMILAR PROBLEMS THE 7 SPEED TRANSMISSION. I AM AFRAID TO DRIVE MY CAR ON THE HIGHWAY DUE TO NOT BEING CERTAIN WHEN THE LAG IN SPEED WILL HAPPEN. I DRIVE IN THE RIGHT LANE, CAN NOT PASS, AND JUST CROSS MY FINGERS AND PRAY THAT I WILL BE ABLE TO MERGE ONTO THE HIGHWAY WITHOUT GETTING INTO AN ACCIDENT. PLEASE HELP ME!! *TR

NHTSA ID
10436065
Incident
Sep 22, 2010
Mileage
1,339 mi
Visibility
Filed Aug 31, 2011

SIDE MIRRORS ARE HINDERING SIGHT - VERY LARGE BLIND SPOT ON EACH SIDE. I HAVE ALMOST HIT PEOPLE IN INTERSECTIONS. THE MIRRORS ARE TOO LARGE AND IT A VERY DANGEROUS DESIGN FLAW. *TR

NHTSA ID
10422732
Incident
Aug 31, 2011
Fuel systemPowertrain (other)
Filed Oct 19, 2010

I HAVE A 2010 INFINITI FX35 IT HAS A NEW FEATURE REV IDLING; IT IS SUPPOSE TO KEEP THE RPMS CONSISTENT AS THE ENGINE SLOWS; MY CAR HAS VERY DISTINCT POWER SURGES IT WILL RACE UP TO AN ADDITIONAL 1000 RPMS AS THE CAR STARTS TO COME TO A HALT; INFINITI HAS MADE 5 ATTEMPTS ON THIS CAR AND HAS REFUSED ME SERVICE AND I HAVE BEEN TOLD THROUGH THEIR CUSTOMER SERVICE (NATIONAL NOT DEALER LEVEL) THAT I AM BASICALLY OUT OF LUCK. THIS SUDDEN RAPID ACCELERATION HAS CAUSED ME TO RUN OFF THE ROAD TWICE TO AVOID HITTING THE CAR IN FRONT OF ME AND IS A HUGE SAFETY HAZARD; I HAVE OWNED 300 NEW VEHICLES AND THIS IS THE FIRST I HAVE ASKED AN OEM TO BUY BACK IT IS A SAFETY HAZARD THEY HAVE DENIED MY REQUEST AND I HAVE BEEN DENIED SERVICE ON A 2010 WITH 8900 MILES. *TR

NHTSA ID
10361304
Incident
Jul 15, 2010
Mileage
8,600 mi
Brakes
Filed Sep 18, 2010

WE TRADED IN A 2006 INFINITI FX35 FOR A 2010 MODEL. THE 2010 FX35 DOES NOT STOP PROPERLY. WHEN WE TAKE FOOT OFF BRAKE, THE CAR GOES FORWARD ON ITS' OWN AND WHEN WE TAKE FOOT OFF GAS, CAR CONTINUES TO TRAVEL. WE HAVE HAD THE CAR CHECKED BY NISSAN INFINITI OF PALM BEACHES, THEY SAID THE CAR HAS NO PROBLEMS. WE NOTIFIED NISSAN NORTH AMERICA, INC. LARRY ROWE, SPECIALIST DEALER TECH. CAME TO NISSAN INFINITI OF PALM BEACHES. HE TOLD US THE CAR IS PROGRAMMED THIS WAY, BECAUSE THERE WERE PROBLEMS IN THE PAST WITH THE CAR STALLING - WELL NOW IT DOESN'T STOP. HE ADMITTED THERE ARE OTHER COMPLAINTS. THE PROBLEM CANNOT BE RESOLVED, BECAUSE IT IS PROGRAMMED IN THE COMPUTER. THE CAR IS NOT SAFE AND APPEARS TO GET WORSE WITH TIME. WE ARE CAREFUL ABOUT DRIVING A REASONABLE DISTANCE BEHIND OTHER VEHICLES. THERE IS, HOWEVER, THAT CHANCE THAT THIS CAR IS AN ACCIDENT WAITING TO HAPPEN. WE CAN'T EVEN PULL INTO A PARKING SPACE WITHOUT THE CAR HITTING THE STOP BUMPERS BEFORE WE GET THE CAR INTO PARK. WE'VE ALSO SPOKEN WITH DEREK (?) IN CUSTOMER SERVICE AND HE TELLS US THE SAME STORY- SORRY, BUT THAT'S THE WAY THE CAR IS PROGRAMMED. INFINITI CUSTOMER SERVICE NUMBER FOR DEREK IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10356263
Incident
Aug 2, 2010

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITB-08-024A

AIR BAGS

INFINITI: SRS PRECAUTIONS DURING SERVICE. INCLUDED IN THE RESTRAINTS SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) FOR EACH VEHICLE IS INFORMATION NECESSARY TO SERVICE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SAFELY. IMPROPER MAINTENANCE, INCLUDING INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS. NO MODEL OR MODEL YEARS LISTED. *PE UPDATED 2/21/14. *PE

ITB-03-051-C

EXTERIOR LIGHTING; EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:HEADLIGHTS; EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES; EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF THE LAMP ASSEMBLY THROUGH THESE VENTS. NECESSARY TO ALLOW FOR EXPANSION AND CONTRACTION OF AIR FROM TEMPERATURE VARIATIONS (WARMER OR COLDER) WITHOUT DAMAGE TO THE LAMP. CERTAIN ENVIRONMENTAL CONDITIONS MAY CAUSE MOISTURE TO CONDENSE. FOGGING/CLOUDINESS SHOULD DISAPPEAR OVER TIME WHEN THE LAMP IS IN A DRY ENVIRONMENT. *PE UPDATED 7/28/10. *PE UPDATED 12/9/13. *PE

ITB-11-046

ELECTRICAL SYSTEM:SOFTWARE

INFINITI: NAVIGATION UPDATE SOFTWARE FOR CALL WAITING FUNCTION. *PE SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. MODEL 2010-2011 G37, QX56, FX35, FX30, EX35, M37, M56, M35H HYBRID. *PE

ITB12-018

ELECTRICAL SYSTEM:IGNITION:MODULE

INFINITI: THE ELECTRONIC CONTROL MODULE (ECM) NEEDS TO BE REPLACED ON A 2004 MY AND LATER VEHICLE. *JS

ITB-12-005

LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR

INFINITI: VEHICLES USING INTELLIGENT KEY SYSTEM AND/OR DOOR REQUEST SWITCH CAN NOT LOCK OR UNLOCK VEHICLE DOORS. *PE

ITB-10-031A

ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NISSAN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A SOFTWARE PROBLEM IS CAUSING THE NAVIGATION, IPOD, AND MOBILE PHONE FUNCTIONS TO BE INOPERATIVE. *RM

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

INFINITI Fx by model year
YearComplaintsRecallsInvestigationsIssue Index
2011210—
2010Viewing400—
2009100—
2008000—
2007300—
2006000—
2005000—
2004100—
2003100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.