RoadVitals

2003 INFINITI M45

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
129
Latest Apr 30, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 6, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
3
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 129 NHTSA owner-reported complaints for the 2003 INFINITI M45, most frequently naming the fuel system, engine and electrical categories. 2 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 67 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine4023.8%
  • Electrical2313.7%
  • Interior & seats53.0%
  • Powertrain (other)42.4%
  • Airbags31.8%
  • Body & structure31.8%
  • Driver assistance31.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE

Mar 6, 2012
8,120 units potentially affected
The defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 2003-2004 INFINITI M45 VEHICLES MANUFACTURED FROM MARCH 7, 2002, THROUGH JUNE 3, 2004. DUE TO A CIRCUIT BOARD FAILURE, THE FUEL GAUGE MAY READ A FUEL LEVEL HIGHER THAN ACTUALLY EXISTS. AS A RESULT, THE VEHICLE MAY RUN OUT OF GAS WITHOUT NOTICE.
The risk: THE VEHICLE MAY STALL WITHOUT WARNING, INCREASING THE RISK OF A CRASH.
The remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE CIRCUIT BOARD FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
NISSAN NORTH AMERICA, INC.View on NHTSA.gov

ENGINE AND ENGINE COOLING

Nov 17, 2003
630,000 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
The risk: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
The remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
NISSAN NORTH AMERICA, INC.Manufacturer number R3021/R3022View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE11038ClosedPreliminary Evaluation

Fuel level gauge system failure

Opened Dec 14, 2011
Closed Mar 22, 2012

In a March 5, 2012 letter to NHTSA, Nissan North America, Inc. (Nissan) submitted a Defect Information Report identifying a defect in the combination meter circuit board in approximately 8,120 model year 2003 through 2004 Infiniti M45 vehicles manufactured from March 7, 2002 through June 3, 2004 (Recall No. 12V-088). According to Nissan, heat generated by several components of the circuit board may cause solder cracks due to thermal shock.Open circuits created by the solder cracks may cause the fuel gauge to read higher than the actual amount of fuel remaining in the gas tank or always indicate full.Because of this condition, drivers may run out of fuel without notice, resulting in an engine stall without warning with no possibility of restart. The Office of Defects Investigation (ODI) analyzed complaint data provided by Nissan as well as complaints submitted to ODI from consumers.In total, there were 315 unique reports indicating an inaccurate fuel level reading while driving, including 61 that resulted in an engine stall incident (7.5 incidents per thousand vehicles).In addition, Nissan provided warranty data showing 2,525 claims for replacement of the subject component (31% claim rate).Nissan will begin owner notification in mid-April 2012.Owners of the recalled vehicles will be notified to take their vehicle to an Infiniti dealer, who will install a sub-amplifier in the combination meter to bypass the electric circuit and ensure accurate fuel level indication.This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10429412, 10427140, 10426741, 10424642, 10423199, 10418078, 10416519, 10414944, 10412053, 10408935, 10406834, 10406096, 10404206, 10404080, 10395207, 10392714, 10386134, 10380863, 10374719, 10373992, 10369584, 10365717, 10365428, 10356315, 10353972, 10351181, 10349252, 10348351, 10342961, 10342641, 10336272, 10329869, 10325399, 10324572, 10323996, 10323757, 10322403, 10320190, 10318987, 10317547, 10317273, 10317234, 10317030, 10308445.

FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEMLed to recall 12V088000
EA09005ClosedEngineering Analysis

Non-deployment of Side Thorax Air Bags

Opened Apr 1, 2009
Closed Apr 3, 2012

The subject vehicles are equipped with seat-mounted, side thorax air bags for the driver and front passenger.This investigation revealed that faulty side air bag module electrical connectors located under the driver and front passenger seats can cause an interruption in the electrical circuit that will drop the input voltage below the specified range.As a result, the air bag warning lamp illuminates on the instrument panel and the affected side air bag becomes deactivated.In June 2009, Nissan conducted a service campaign to repair the defective air bag electrical connectors in the subject vehicles (both Infiniti Q45 and M45 models).In June 2010, Nissan sent a second notification concerning the 2009 campaign to owners of vehicles that have not been remedied.Nissan is now conducting a safety recall of the Q45 vehicles not remedied under the service campaign (approximately 1,349 vehicles; see NHTSA Safety Recall No. 12V-079 for further details).The M45 vehicles are not included in the recall; however, Nissan is re-notifying owners of M45 vehicles that were not remedied under the previous service campaign.See attached report for more information.A safety-related defect trend has not been identified in the Infiniti M45 vehicles at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10327196 and 10402282

AIR BAGS:SIDE/WINDOWLed to recall 12V079000
PE08067ClosedPreliminary Evaluation

SIDE AIR BAG NON-DEPLOYMENT

Opened Dec 2, 2008
Closed Apr 1, 2009

THE SUBJECT VEHICLES ARE EQUIPPED WITH SEAT-MOUNTED, SIDE TORSO AIR BAGS FOR THE DRIVER AND FRONT PASSENGER.THIS INVESTIGATION HAS REVEALED THAT FAULTY SIDE AIR BAG MODULE CONNECTORS LOCATED UNDER THE FRONT SEATS CAN CAUSE AN INTERRUPTION IN THE ELECTRICAL CURRENT THAT WILL DROP THE INPUT VOLTAGE BELOW THE SPECIFIED RANGE.AS A RESULT, THE AIR BAG WARNING LAMP ILLUMINATES AND THE AFFECTED SIDE AIR BAG IS DEACTIVATED.THE RATES OF COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS RELATED TO THE SUBJECT ISSUE ARE VERY HIGH.FOR EXAMPLE, NISSAN SUBMITTED 4,853 WARRANTY CLAIMS ON 3,551 DISTINCT SUBJECT VEHICLES OUT OF 13,836 TOTAL SUBJECT VEHICLES.ALSO, ANALYSES OF WARRANTY CLAIMS INDICATE AN INCREASING FAILURE TREND OVER TIME.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-005) TO FURTHER STUDY THE ISSUE.

AIR BAGS:SIDE/WINDOW

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Apr 30, 2024

The contact owns a 2003 Infiniti M45. The contact stated that on several occasions while driving at various speeds, the fuel gauge failed to read the fuel level correctly and the vehicle stalled. The vehicle was towed several times to a dealer and independent mechanic however, the fuel gauge sensor could not be replaced. Additionally, on one occasion, the vehicle was steered to the side of the road where the vehicle was refueled. The vehicle was restarted but the failure persisted. The vehicle was then taken to a dealer where it was diagnosed that the fuel filter needed to be replaced and the fuel gauge sensor needed to be cleaned. The vehicle was repaired but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

NHTSA ID
11586153
Incident
Jun 15, 2016
Mileage
160,000 mi
Airbags
Filed Jan 25, 2023

The contact owns a 2003 Infiniti M45. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer for a diagnostic test. The contact stated that the driver’s side module needed to be replaced. The driver’s side air bag module was replaced. The manufacturer was contacted, and a case was filed. The failure mileage was 112,965.

NHTSA ID
11503588
Incident
Oct 11, 2022
Mileage
112,965 mi
Powertrain (other)
Filed Nov 2, 2020

TRAVELING AT ABOUT 60 MPH ON A STATE ROUTE, THE CAR SHUT DOWN. NO POWER, NO DASH LIGHTS, INABILITY TO USE TURN SIGNALS TO INDICATE THE INTENTION OF CHANGING LANES TO THE RIGHT AND ONTO THE SIDE OF THE ROAD, WHICH NEARLY CAUSED A COLLISION AS THE CAR SLOWED TO CRAWL. ONCE PULLED ONTO THE SIDE OF THE ROAD, AFTER MANY ATTEMPTS THE CAR STARTED AND WE DROVE IT HOME, THE SYMPTONS SUGGEST THE CAM POSITIONING SENSOR IS TO BLAME, WHICH SEEMS TO HAVE HAPPENED TO OTHER MOTORISTS.

NHTSA ID
11372644
Incident
Oct 31, 2020
Mileage
137,780 mi
Fuel system
Filed Feb 24, 2020

TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE FUEL GAUGE INDICATED THE FUEL TANK WAS FULL AT ALL TIMES. THE VEHICLE RAN OUT OF FUEL DUE TO THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER BENNETT INFINITI (1060 PA-315 WILKES BARRE PA) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT INDICATED THAT THE FUEL GAUGE HAD PREVIOUSLY BEEN REPAIRED HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 159,000. *BF*JB

NHTSA ID
11311141
Incident
Oct 1, 2019
Mileage
159,000 mi
Body & structure
Filed Jan 2, 2020

I AM THE OWNER OF A WHITE 2003 INFINITI M45. A FEW YEARS AGO, I NOTICED A SMALL CHIP RIGHT ABOVE HE WINDSHIELD ON THE ROOF OF THE CAR. I CONTACTED INFINITI BACK THEN TO SEE IF THERE WERE ANY RECALLS, BUT THERE WERE NOT. AT THIS POINT, THERE IS NO PAINT COVERING THE TOP OF THE VEHICLE. AS OF TODAY, INFINITI STILL HAS NO RECALLS/CAMPAIGNS FOR CHIPPED PAINT OF THIS PARTICULAR MODEL. BUT, I DID FIND DURING RESEARCH THAT THERE NEW MODELS WITH DEFECTIVE (WHITE) PAINT THAT HAS BEEN REPORTED. THE VEHICLE WAS NEVER DAMAGE, I HAVE SEEN A COUPLE OTHER 2003 M45'S WITH CHIPPING PAINT. WHICH WOULD LEAVE BE TO BELIEVE THAT THERE MUST HAVE BEEN DEFECTIVE PAINT. MY VEHICLE IS UNRECOGNIZABLE. THIS VEHICLE HAD BEEN GARAGED KEPT AND NOT DRIVEN FOR 1-2 YEARS, YET THE PAINT CONTINUED TO PEEL. I GOT AN ESTIMATE TO HAVE THE CAR PAINTED, WHICH WOULD HAVE BEEN CLOSE TO $4,000! I WOULD JUST LIKE FOR THIS TO BE RESEARCHED THROUGH YOUR AGENCY IF AT ALL POSSIBLE. THANKS

NHTSA ID
11296617
Incident
Jan 1, 2016
Engine
Filed Jul 27, 2019

2003 INFINITI M45 WITH APPROXIMATELY 106,000 MILES. CAR WILL STALL SUDDENLY AT HIGHWAY OR CITY ROAD SPEEDS NECESSITATING PUTTING CAR INTO NEUTRAL OR PULLING OVER TO RESTART. PREVIOUSLY, AFTER THIS HAD HAPPENED, A CODE FOR FAULTY CRANKSHAFT POSITION SENSOR WAS RECOVERED, AND BOTH THE CRANKSHAFT AND CAMSHAFT POSITION SENSORS WERE REPLACED WITH AFTERMARKET NEW PARTS FROM DURALAST. CAR NO LONGER HAS A CHECK ENGINE LIGHT CODE ASSOCIATED WITH THE STALLING, BUT THE STALLING PERSISTS. ALSO, WHEN CAR IS COOLED TO AMBIENT TEMPERATURE, IT MAY TAKE 2-3 IGNITION ATTEMPTS TO START THE CAR AND OCCASIONALLY A BACKFIRE/MISFIRE IS HEARD DURING FAILED ATTEMPTS. IF CAR HAS SAT FOR MULTIPLE DAYS WITHOUT BEING DRIVEN, IT MAY TAKE 10-15 ATTEMPTS TO START THE VEHICLE.

NHTSA ID
11235295
Incident
Jul 27, 2019
Mileage
106,000 mi
EngineFuel system
Filed Aug 20, 2018

TL* THE CONTACT OWNS A 2003 INFINITI M45. WHILE STATIONARY AND WHILE DRIVING VARIOUS SPEEDS,THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OF POWER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. ON ANOTHER OCCASION, THE CONTACT STATED THAT THE ENGINE INDICATOR ILLUMINATED AND "CHECK YOUR FUEL CAP" DISPLAYED ON THE INSTRUMENT PANEL. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE CONTACT CITED NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE CAUSE OF THE FAILURES, AS REPORTED BY A CODE READER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID
11121152
Incident
Dec 8, 2017
Mileage
100,000 mi
Engine
Filed May 15, 2017

TL* THE CONTACT OWNS A 2003 INFINITI M45. WHILE DRIVING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.

NHTSA ID
10985831
Incident
Jan 1, 2016
Mileage
145,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITB09-063C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

ITB13-052E

ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-007I

VISIBILITY/WIPER

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-009H

VISIBILITY/WIPER

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB09-039K

VISIBILITY/WIPER

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-007H

STRUCTURE; VISIBILITY

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

INFINITI M45 by model year
YearComplaintsRecallsInvestigationsIssue Index
2013000
2012000
2011000
2010161
2009261
2008661
2007275145.4
2006726354.0
2005000
2004432348.2
2003Viewing1292349.3
2002000
2001000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.