2003 INFINITI M45 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 INFINITI M45, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Fuel system7846.4%
- Engine4023.8%
- Electrical2313.7%
- Interior & seats53.0%
- Powertrain (other)42.4%
- Airbags31.8%
- Body & structure31.8%
- Driver assistance31.8%
- Steering21.2%
- Visibility21.2%
- Heating & air conditioning10.6%
- Exterior lighting10.6%
- Suspension10.6%
- Tires & wheels10.6%
- Other / unspecified10.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The contact owns a 2003 Infiniti M45. The contact stated that on several occasions while driving at various speeds, the fuel gauge failed to read the fuel level correctly and the vehicle stalled. The vehicle was towed several times to a dealer and independent mechanic however, the fuel gauge sensor could not be replaced. Additionally, on one occasion, the vehicle was steered to the side of the road where the vehicle was refueled. The vehicle was restarted but the failure persisted. The vehicle was then taken to a dealer where it was diagnosed that the fuel filter needed to be replaced and the fuel gauge sensor needed to be cleaned. The vehicle was repaired but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE FUEL GAUGE INDICATED THE FUEL TANK WAS FULL AT ALL TIMES. THE VEHICLE RAN OUT OF FUEL DUE TO THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER BENNETT INFINITI (1060 PA-315 WILKES BARRE PA) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT INDICATED THAT THE FUEL GAUGE HAD PREVIOUSLY BEEN REPAIRED HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 159,000. *BF*JB
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
2003 INFINITI M45 WITH APPROXIMATELY 106,000 MILES. CAR WILL STALL SUDDENLY AT HIGHWAY OR CITY ROAD SPEEDS NECESSITATING PUTTING CAR INTO NEUTRAL OR PULLING OVER TO RESTART. PREVIOUSLY, AFTER THIS HAD HAPPENED, A CODE FOR FAULTY CRANKSHAFT POSITION SENSOR WAS RECOVERED, AND BOTH THE CRANKSHAFT AND CAMSHAFT POSITION SENSORS WERE REPLACED WITH AFTERMARKET NEW PARTS FROM DURALAST. CAR NO LONGER HAS A CHECK ENGINE LIGHT CODE ASSOCIATED WITH THE STALLING, BUT THE STALLING PERSISTS. ALSO, WHEN CAR IS COOLED TO AMBIENT TEMPERATURE, IT MAY TAKE 2-3 IGNITION ATTEMPTS TO START THE CAR AND OCCASIONALLY A BACKFIRE/MISFIRE IS HEARD DURING FAILED ATTEMPTS. IF CAR HAS SAT FOR MULTIPLE DAYS WITHOUT BEING DRIVEN, IT MAY TAKE 10-15 ATTEMPTS TO START THE VEHICLE.
TL* THE CONTACT OWNS A 2003 INFINITI M45. WHILE STATIONARY AND WHILE DRIVING VARIOUS SPEEDS,THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OF POWER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. ON ANOTHER OCCASION, THE CONTACT STATED THAT THE ENGINE INDICATOR ILLUMINATED AND "CHECK YOUR FUEL CAP" DISPLAYED ON THE INSTRUMENT PANEL. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE CONTACT CITED NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE CAUSE OF THE FAILURES, AS REPORTED BY A CODE READER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
WHILE I WAS DRIVING THIS VEHICLE, IT HAD SHUT OFF WHILE I WAS DRIVING AND I LOST ALL POWER. IT STARTED BACK UP LIKE NORMAL. THIS HAS HAPPENED TWICE AND I'M AFRAID THIS COULD HAPPEN WHILE I'M ON THE HIGHWAY WITH MY FAMILY. I SEE THERE WAS A RECALL INVOLVING THIS BUT NOT FOR MY VEHICLE. THIS HAS HAPPENED TO ME JUST RECENTLY.
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THERE WAS A FAILURE IN THE CRANK SHAFT POSITION SENSOR. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THE BRACKET ON THE LEFT SIDE OF THE DRIVERS FRONT SEAT HAS BROKEN. THE SEAT NOW SAGS SEVERAL INCHES IN THE LEFT/ REAR SIDE. THIS IS PLACING SUBSTANTIALLY MORE STRESS ON THE RIGHT SIDE'S BRACKET. THIS BRACKET FAILED WHILE DRIVING THE CAR. *TR
TL*THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE DRIVER SEAT LEANED TO THE LEFT WHILE OCCUPIED. THE VEHICLE WAS TAKEN TO DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SEAT RAIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. UPDATED 4/15/15*CN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TRAVELING AT ABOUT 60 MPH ON A STATE ROUTE, THE CAR SHUT DOWN. NO POWER, NO DASH LIGHTS, INABILITY TO USE TURN SIGNALS TO INDICATE THE INTENTION OF CHANGING LANES TO THE RIGHT AND ONTO THE SIDE OF THE ROAD, WHICH NEARLY CAUSED A COLLISION AS THE CAR SLOWED TO CRAWL. ONCE PULLED ONTO THE SIDE OF THE ROAD, AFTER MANY ATTEMPTS THE CAR STARTED AND WE DROVE IT HOME, THE SYMPTONS SUGGEST THE CAM POSITIONING SENSOR IS TO BLAME, WHICH SEEMS TO HAVE HAPPENED TO OTHER MOTORISTS.
WHEN IN MOTION THE ENGINE STALL WITHOUT WARNING
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2003 Infiniti M45. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer for a diagnostic test. The contact stated that the driver’s side module needed to be replaced. The driver’s side air bag module was replaced. The manufacturer was contacted, and a case was filed. The failure mileage was 112,965.
HTTP://WWW.CARSAFETYREFERENCE.COM/INFINITI-M45-2003/AIR-BAGS MY2003 INFINITI M45 SUPPLEMENTAL AIR BAG LIGHT IS BLINKING. I HAVE NOT BEEN IN ANY ACCIDENTS OR HIT ANYTHING. THIS SEEMS TO BE A KNOWN ISSUE WITH THIS VEHICLE AND INFINITI IN GENERAL AS THERE ARE NUMEROUS FORUMS ABOUT IT. IT NEEDS TO BE EVALUATED BY INFINITI BECAUSE IT SEEMS DANGEROUS. I JUST FEEL THAT I SHOULD NOT HAVE TO PAY FOR AN AIR BAG LIGHT BLINKING WHEN THEY HAVE NOT BEEN DEPLOYED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I AM THE OWNER OF A WHITE 2003 INFINITI M45. A FEW YEARS AGO, I NOTICED A SMALL CHIP RIGHT ABOVE HE WINDSHIELD ON THE ROOF OF THE CAR. I CONTACTED INFINITI BACK THEN TO SEE IF THERE WERE ANY RECALLS, BUT THERE WERE NOT. AT THIS POINT, THERE IS NO PAINT COVERING THE TOP OF THE VEHICLE. AS OF TODAY, INFINITI STILL HAS NO RECALLS/CAMPAIGNS FOR CHIPPED PAINT OF THIS PARTICULAR MODEL. BUT, I DID FIND DURING RESEARCH THAT THERE NEW MODELS WITH DEFECTIVE (WHITE) PAINT THAT HAS BEEN REPORTED. THE VEHICLE WAS NEVER DAMAGE, I HAVE SEEN A COUPLE OTHER 2003 M45'S WITH CHIPPING PAINT. WHICH WOULD LEAVE BE TO BELIEVE THAT THERE MUST HAVE BEEN DEFECTIVE PAINT. MY VEHICLE IS UNRECOGNIZABLE. THIS VEHICLE HAD BEEN GARAGED KEPT AND NOT DRIVEN FOR 1-2 YEARS, YET THE PAINT CONTINUED TO PEEL. I GOT AN ESTIMATE TO HAVE THE CAR PAINTED, WHICH WOULD HAVE BEEN CLOSE TO $4,000! I WOULD JUST LIKE FOR THIS TO BE RESEARCHED THROUGH YOUR AGENCY IF AT ALL POSSIBLE. THANKS
I WAS DRIVING ON A HIGHWAY AT A APROXIMATELY 75 MPH WHEN ALL OF THE SUDDEN THE REAR BACK GLASS BLEW OFF THE VEHICLE. I FELT A LITTLE SHAKE AND MU REAR BACK GLASS WAS GONE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT WAS DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED AND ATTEMPTED TO ACTIVATE THE LOW BEAM HEADLIGHTS BUT THEY FAILED TO ILLUMINATE. THE CRUISE CONTROL WARNING LIGHT THEN ILLUMINATED. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED AND THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR AN INSPECTION. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 105,000. ...UPDATED 07-10-13 *BF THE CONSUMER WAS DRIVING 75 MPH WITH THE HEADLIGHTS AND CRUISE CONTROL ON. THE CONSUMER TOUCHED THE LIGHT SWITCH STALK TO ADJUST THE HEADLIGHT SETTING THEN THE HEADLIGHTS AND DASHBOARD LIGHTS IMMEDIATELY WENT OUT. THE BRAKES ENGAGED AND THE VEHICLE JERKED SEVERELY. THE BRAKES RELEASED AND ALL THE LIGHTS TURNED BACK ON. 30 MINS LATER IT OCCURRED AGAIN. THE CRUISE CONTROL MALFUNCTION LIGHT ILLUMINATED. UPDATED 07/16/2013 *JS
AT ABOUT 60 SPEED ON THE HIGHWAY, ALL ENGINE LIGHTS CAME ON AND THE ENGINE TURNED OFF. THE CAR STEERING WHEEL LOCKS UP. I PULLED OVER TO THE SHOULDER AND SUCCESSFULLY RESTARTED THE CAR AFTER ABOUT 10 ATTEMPTS. THE CAR STARTED AGAIN AND RAN WELL FOR ANOTHER 10 MINUTES. AGAIN, AT ABOUT 60 MILES PER HOUR, THE ENGINE HALTED AND I HAD TO CHANGE 3 LANES TO GET TO A SHOULDER. THE CARS BEHIND ME WERE COMING AT FULL SPEED WHILE MY SPEED WAS GOING DOWN FAST. THERE SEEMS TO BE A RECALL FOR THIS MODEL YEAR, MAKE, AND MODEL, BUT INFINITI DEALERSHIP IS TELLING ME THAT MY VIN # IS NOT INCLUDED IN THE RECALL. I HAVE SEEN MANY PEOPLE ONLINE WITH THE SAME EXACT PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
MY BOYFRIEND RECENTLY BOUGHT THIS CAR FROM A DEALER THAT GAVE HIM A STANDARD WARRANTY AND WE HAVE HAD THE CAR FOR ABOUT 3 WEEKS NOW AND AFTER RESEARCH I HAVE FOUND THAT THE CAR HAS FUEL GAUGE PROBLEMS AS WELL AS WHEN THE VEHICLE IS BEING STEERED IS FEELS AS IF THE CAR WILL SLIP. THE CAR MAKES A FEW NOISES WHEN YOU TURN OR STOP AS WELL. IT ALMOST FEELS AS IF THE TIRES WILL FALL OFF. I HAVE MENTIONED IT TO HIM BUT I LET HIM HANDLE THE CAR BUSINESS. THE FACT IS I DRIVE THE CAR TO TRANSPORT OUR CHILD AND I AM WORRIED ABOUT THE SAFETY OF THE VEHICLE. I ALSO HAVE FOUND THAT THE CAR HAS HAD A RECALL ON IT FOR THOSE SPECIFIC PROBLEMS I HAVE PREVIOUSLY NOTED. I AM NOT SURE IF I CAN REPORT THIS OR WHAT CAN I DO ABOUT THIS CAR. *TR
THIS VEHICLE RANDOMLY WILL SHUT DOWN ALL MECHANICAL SYSTEMS SIMULTANEOUSLY AT ANY SPEED WHICH CREATES AN EXTREMELY DANGEROUS SITUATION, ESPECIALLY AROUND OTHER TRAFFIC, WHICH COULD RESULT IN A CRASH. THE CAR'S "SERVICE ENGINE SOON" LIGHT APPEARS, THE CAR IMMEDIATELY LOSES ENGINE POWER, BRAKES, AND STEERING AND MANY TIMES WILL NOT RESTART IMMEDIATELY WHICH PUTS THE PASSENGERS AT RISK OF A CRASH IN ANY SITUATION. THESE ARE THE EXACT SAME SYMPTOMS OF A RECALL ISSUED BY INFINITI FOR THE 2003 M45, HOWEVER, INFINITI INSISTS THAT THIS VEHICLE IS NOT INCLUDED IN THE RECALL. MAYBE ONCE SOMEONE IS KILLED IN A CRASH INFINITI WILL RECONSIDER ITS POSITION ON THIS MATTER. ACCORDING TO THE INFINITI DEALER, THEY DO NOT KNOW THE CAUSE OF THE PROBLEM. THEIR SUGGESTION WAS TO LEAVE THE CAR WITH THEM FOR 2 OR 3 DAYS SO THEY COULD HOOK UP EQUIPMENT TO THE CAR AND DRIVE IT AROUND (AT $130 PER HOUR) HOPING THAT THE PROBLEM WOULD OCCUR. BOTH THE DEALER AND INFINITI USA SEEM UNWILLING TO INVESTIGATE THIS PROBLEM WITHOUT COSTING ME HUNDREDS OR EVEN THOUSANDS OF DOLLARS TO FUND THEIR RESEARCH IN AN EFFORT TO PREVENT A CRASH. HERE IS THE DESCRIPTION OF THE SYMPTOMS CAUSED BY THE RECALL: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
I WAS DRIVING ON A HIGHWAY AT A APROXIMATELY 75 MPH WHEN ALL OF THE SUDDEN THE REAR BACK GLASS BLEW OFF THE VEHICLE. I FELT A LITTLE SHAKE AND MU REAR BACK GLASS WAS GONE. *TR
PURCHASED NEW INF. M45 WHEN CAR REACHED ABOUT 24000 MILES. I TOOK IT IN TO BE SERVICED. INFINITI SERVICE WAS UNABLE TO REPRODUCE PROBLEM. WOULD CALL ON SEVERAL OCCASIONS INFORMING DEALERSHIP THAT THEIR PRODUCT WAS DEFECTIVE. I FINALLY GOT TONS OF PROBLEMS (PERFORATED LEATHER SEATS HAD MESH COMING, CD CHANGER JAMMED, AC COMPRESSOR BUSTED, BELTS ON THE MOTOR HAD TO BE REPLACED, GLOVE BOX HAD TO BE READJUSTED, HOOD HAD TO BE READJUSTED TO STOP THE SQUEEKING WHEN CLOSING THE DOORS, FRONT WINDOW GUIDES AND STABILIZER-INNER DOOR HAD TO BE REPLACED TO STOP ALL THE SQUEALING WHEN LETTING THE WINDOWS UP/DOWN) AND SCHEDULE ANOTHER VISIT TO SEE IF THE ENGINE/EXHAUST PROBLEM COULD BE REPAIRED. THE DEALERSHIP HAD MY CAR FOR 3 WEEKS...AND CLEANED OUT THE COMBUSTION CHAMBER AT THEIR COST AND THE DAY I GOT IT BACK, IT WAS STILL SMOKING OUT THE PIPES. THE DEALERSHIP SAYS THEY KNOW NOTHING ELSE TO DO BUT TO REPLACE THE MOTOR IF IT'S CONSUMING OIL. I FOUND THESE OTHER COMPLAINTS WHICH ALREADY STATE THAT INFINITI KNOWS ABOUT THIS OIL CONSUMPTION PROBLEM AND APPEARS TO BE GIVING ME THE RUN AROUND. IF THE MOTOR IS REPLACED WITH ANOTHER NISSAN V8, THE SAME PROBLEM IS LIKELY TO REOCCUR. THEIR PRODUCT IS DEFECTIVE.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
PURCHASED NEW INF. M45 WHEN CAR REACHED ABOUT 24000 MILES. I TOOK IT IN TO BE SERVICED. INFINITI SERVICE WAS UNABLE TO REPRODUCE PROBLEM. WOULD CALL ON SEVERAL OCCASIONS INFORMING DEALERSHIP THAT THEIR PRODUCT WAS DEFECTIVE. I FINALLY GOT TONS OF PROBLEMS (PERFORATED LEATHER SEATS HAD MESH COMING, CD CHANGER JAMMED, AC COMPRESSOR BUSTED, BELTS ON THE MOTOR HAD TO BE REPLACED, GLOVE BOX HAD TO BE READJUSTED, HOOD HAD TO BE READJUSTED TO STOP THE SQUEEKING WHEN CLOSING THE DOORS, FRONT WINDOW GUIDES AND STABILIZER-INNER DOOR HAD TO BE REPLACED TO STOP ALL THE SQUEALING WHEN LETTING THE WINDOWS UP/DOWN) AND SCHEDULE ANOTHER VISIT TO SEE IF THE ENGINE/EXHAUST PROBLEM COULD BE REPAIRED. THE DEALERSHIP HAD MY CAR FOR 3 WEEKS...AND CLEANED OUT THE COMBUSTION CHAMBER AT THEIR COST AND THE DAY I GOT IT BACK, IT WAS STILL SMOKING OUT THE PIPES. THE DEALERSHIP SAYS THEY KNOW NOTHING ELSE TO DO BUT TO REPLACE THE MOTOR IF IT'S CONSUMING OIL. I FOUND THESE OTHER COMPLAINTS WHICH ALREADY STATE THAT INFINITI KNOWS ABOUT THIS OIL CONSUMPTION PROBLEM AND APPEARS TO BE GIVING ME THE RUN AROUND. IF THE MOTOR IS REPLACED WITH ANOTHER NISSAN V8, THE SAME PROBLEM IS LIKELY TO REOCCUR. THEIR PRODUCT IS DEFECTIVE.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT WAS DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED AND ATTEMPTED TO ACTIVATE THE LOW BEAM HEADLIGHTS BUT THEY FAILED TO ILLUMINATE. THE CRUISE CONTROL WARNING LIGHT THEN ILLUMINATED. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED AND THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR AN INSPECTION. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 105,000. ...UPDATED 07-10-13 *BF THE CONSUMER WAS DRIVING 75 MPH WITH THE HEADLIGHTS AND CRUISE CONTROL ON. THE CONSUMER TOUCHED THE LIGHT SWITCH STALK TO ADJUST THE HEADLIGHT SETTING THEN THE HEADLIGHTS AND DASHBOARD LIGHTS IMMEDIATELY WENT OUT. THE BRAKES ENGAGED AND THE VEHICLE JERKED SEVERELY. THE BRAKES RELEASED AND ALL THE LIGHTS TURNED BACK ON. 30 MINS LATER IT OCCURRED AGAIN. THE CRUISE CONTROL MALFUNCTION LIGHT ILLUMINATED. UPDATED 07/16/2013 *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
PURCHASED NEW INF. M45 WHEN CAR REACHED ABOUT 24000 MILES. I TOOK IT IN TO BE SERVICED. INFINITI SERVICE WAS UNABLE TO REPRODUCE PROBLEM. WOULD CALL ON SEVERAL OCCASIONS INFORMING DEALERSHIP THAT THEIR PRODUCT WAS DEFECTIVE. I FINALLY GOT TONS OF PROBLEMS (PERFORATED LEATHER SEATS HAD MESH COMING, CD CHANGER JAMMED, AC COMPRESSOR BUSTED, BELTS ON THE MOTOR HAD TO BE REPLACED, GLOVE BOX HAD TO BE READJUSTED, HOOD HAD TO BE READJUSTED TO STOP THE SQUEEKING WHEN CLOSING THE DOORS, FRONT WINDOW GUIDES AND STABILIZER-INNER DOOR HAD TO BE REPLACED TO STOP ALL THE SQUEALING WHEN LETTING THE WINDOWS UP/DOWN) AND SCHEDULE ANOTHER VISIT TO SEE IF THE ENGINE/EXHAUST PROBLEM COULD BE REPAIRED. THE DEALERSHIP HAD MY CAR FOR 3 WEEKS...AND CLEANED OUT THE COMBUSTION CHAMBER AT THEIR COST AND THE DAY I GOT IT BACK, IT WAS STILL SMOKING OUT THE PIPES. THE DEALERSHIP SAYS THEY KNOW NOTHING ELSE TO DO BUT TO REPLACE THE MOTOR IF IT'S CONSUMING OIL. I FOUND THESE OTHER COMPLAINTS WHICH ALREADY STATE THAT INFINITI KNOWS ABOUT THIS OIL CONSUMPTION PROBLEM AND APPEARS TO BE GIVING ME THE RUN AROUND. IF THE MOTOR IS REPLACED WITH ANOTHER NISSAN V8, THE SAME PROBLEM IS LIKELY TO REOCCUR. THEIR PRODUCT IS DEFECTIVE.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
MICHELIN PILOT HX MXM4 ALL SEASON TIRES FAILED IN 1" WET SNOW CONDITION. MICHELIN ISREFUSING TO ACCEPT TIRES DO NOT WORK IN SNOW. THEY WERE SOLD AS ALL SEASON AND HAVE A M+S ON THE SIDE FOR MUD AND SNOW. MY CAR SLID OFF THE CROWN OF THE ROAD INTO THE GRASS. THE CONDITIONS WERE NOT ICY. ALL OF OUR OTHER CARS HAD NO TROUBLE. I WANT MICHELIN TO COMPENSATE ME FOR THE SNOW TIRES I HAD TO BUY AND INSTALL SO THAT I COULD DRIVE IN SNOW FO A TOTAL OF $800.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
AT ABOUT 60 SPEED ON THE HIGHWAY, ALL ENGINE LIGHTS CAME ON AND THE ENGINE TURNED OFF. THE CAR STEERING WHEEL LOCKS UP. I PULLED OVER TO THE SHOULDER AND SUCCESSFULLY RESTARTED THE CAR AFTER ABOUT 10 ATTEMPTS. THE CAR STARTED AGAIN AND RAN WELL FOR ANOTHER 10 MINUTES. AGAIN, AT ABOUT 60 MILES PER HOUR, THE ENGINE HALTED AND I HAD TO CHANGE 3 LANES TO GET TO A SHOULDER. THE CARS BEHIND ME WERE COMING AT FULL SPEED WHILE MY SPEED WAS GOING DOWN FAST. THERE SEEMS TO BE A RECALL FOR THIS MODEL YEAR, MAKE, AND MODEL, BUT INFINITI DEALERSHIP IS TELLING ME THAT MY VIN # IS NOT INCLUDED IN THE RECALL. I HAVE SEEN MANY PEOPLE ONLINE WITH THE SAME EXACT PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .