RoadVitals

2018 INFINITI Q70L

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest May 7, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 21, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2018 INFINITI Q70L, most frequently naming the airbags, electrical and interior & seats categories. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags360.0%
  • Electrical120.0%
  • Interior & seats120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

POWER TRAIN:DRIVELINE:DRIVESHAFT

Jun 21, 2024
7,222 units potentially affected
The defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
The risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
The remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Nissan North America, Inc.Manufacturer number R24A5, R24A7View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsElectricalInterior & seats
Filed May 7, 2026

Component/system failed: Passenger seat occupant classification/seat weight sensor associated with the Supplemental Restraint System (SRS). Repair facility stated moisture or prior moisture intrusion likely affected the sensor. The failed component should be available for inspection upon request. Safety risk: The airbag/SRS system may not properly detect or classify a passenger, which could affect passenger airbag operation and occupant protection during a crash. The airbag warning light remained illuminated. Problem reproduced or confirmed: Yes. The issue was diagnosed and confirmed by the repair facility/dealer. Inspected by manufacturer, insurance, or others: The vehicle was inspected by a repair facility/dealer service department. Warning lamps/messages/symptoms: The airbag/SRS warning light illuminated. The repair facility identified the passenger seat weight sensor as the likely cause and noted prior moisture exposure affecting the sensor.

NHTSA ID
11736425
Incident
Jan 1, 2024
Airbags
Filed Feb 19, 2026

The Passenger Occupant Classification System in the passenger seat is showing an airbag code of B00A0-02 on my 2018 Infiniti Q70L . The dealer cannot clear that code. The only solution is to replace the entire seat bottom (leather/foam/all electronics for raising the seat) all integrated. That part number is 87300-6ar3a and sells for $2800 plus labor to replace, over $600. My 2018 Infiniti Q70L only has 10300 Miles, garage kept. This integrated design has been problematic for the Q70 and Q50. Cost to repair is enormous. Infiniti should acknowledge this issue. It is a MAJOR SAFETY ISSUE, because if not repaired the passenger airbag is permanently turned off and for a failure for a car with so few miles and meticulously kept, this is unacceptable. I have 2 of the Q70's and its a matter of time before the other vehicle show the same issue.

NHTSA ID
11718998
Incident
Feb 5, 2026
Airbags
Filed Oct 21, 2025

I have an immaculately maintained 2018 Infiniti Q70L, but the OCS system began having issues at under 75k miles. Originally, the problem was the passenger seat sensor not detecting someone in the seat, so airbags were disabled. This occured sporadically for a year, but no codes were detectable by dealership. Now the airbag sensor light flashes continually, which began happening a few weeks ago. The dealership has now informed me that the OCS system has internal faults and the entire system must be replaced at a price of nearly $10K. Other years of Infiniti vehicles have already been recalled for the same issues with airbags and sensors, yet the problem persists. Message boards are full of Infiniti owners dealing with this same issue on their vehicles that are also excluded from the recall. This is a known safety issue, and a major defect in manufacturing, due to no fault of the owners of the vehicles. THIS NEEDS TO BE A RECALL.

NHTSA ID
11694676
Incident
Oct 9, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITB09-063C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

ITB13-006D

ELECTRICAL SYSTEM

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-052E

ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

INFINITI Q70L by model year
YearComplaintsRecallsInvestigationsIssue Index
2019220
2018Viewing310
2017010
2016010
2015310

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.