2018 INFINITI Q70L Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2018 INFINITI Q70L, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags360.0%
- Electrical120.0%
- Interior & seats120.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Component/system failed: Passenger seat occupant classification/seat weight sensor associated with the Supplemental Restraint System (SRS). Repair facility stated moisture or prior moisture intrusion likely affected the sensor. The failed component should be available for inspection upon request. Safety risk: The airbag/SRS system may not properly detect or classify a passenger, which could affect passenger airbag operation and occupant protection during a crash. The airbag warning light remained illuminated. Problem reproduced or confirmed: Yes. The issue was diagnosed and confirmed by the repair facility/dealer. Inspected by manufacturer, insurance, or others: The vehicle was inspected by a repair facility/dealer service department. Warning lamps/messages/symptoms: The airbag/SRS warning light illuminated. The repair facility identified the passenger seat weight sensor as the likely cause and noted prior moisture exposure affecting the sensor.
The Passenger Occupant Classification System in the passenger seat is showing an airbag code of B00A0-02 on my 2018 Infiniti Q70L . The dealer cannot clear that code. The only solution is to replace the entire seat bottom (leather/foam/all electronics for raising the seat) all integrated. That part number is 87300-6ar3a and sells for $2800 plus labor to replace, over $600. My 2018 Infiniti Q70L only has 10300 Miles, garage kept. This integrated design has been problematic for the Q70 and Q50. Cost to repair is enormous. Infiniti should acknowledge this issue. It is a MAJOR SAFETY ISSUE, because if not repaired the passenger airbag is permanently turned off and for a failure for a car with so few miles and meticulously kept, this is unacceptable. I have 2 of the Q70's and its a matter of time before the other vehicle show the same issue.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Component/system failed: Passenger seat occupant classification/seat weight sensor associated with the Supplemental Restraint System (SRS). Repair facility stated moisture or prior moisture intrusion likely affected the sensor. The failed component should be available for inspection upon request. Safety risk: The airbag/SRS system may not properly detect or classify a passenger, which could affect passenger airbag operation and occupant protection during a crash. The airbag warning light remained illuminated. Problem reproduced or confirmed: Yes. The issue was diagnosed and confirmed by the repair facility/dealer. Inspected by manufacturer, insurance, or others: The vehicle was inspected by a repair facility/dealer service department. Warning lamps/messages/symptoms: The airbag/SRS warning light illuminated. The repair facility identified the passenger seat weight sensor as the likely cause and noted prior moisture exposure affecting the sensor.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
Component/system failed: Passenger seat occupant classification/seat weight sensor associated with the Supplemental Restraint System (SRS). Repair facility stated moisture or prior moisture intrusion likely affected the sensor. The failed component should be available for inspection upon request. Safety risk: The airbag/SRS system may not properly detect or classify a passenger, which could affect passenger airbag operation and occupant protection during a crash. The airbag warning light remained illuminated. Problem reproduced or confirmed: Yes. The issue was diagnosed and confirmed by the repair facility/dealer. Inspected by manufacturer, insurance, or others: The vehicle was inspected by a repair facility/dealer service department. Warning lamps/messages/symptoms: The airbag/SRS warning light illuminated. The repair facility identified the passenger seat weight sensor as the likely cause and noted prior moisture exposure affecting the sensor.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .